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At a Glance
Market Segments
Small-Business (61.5% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Valant
Star Rating
(15)3.0 out of 5
Market Segments
Small-Business (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ValantWaystar
Star Rating
(117)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about WaystarSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Waystar excels in ease of setup, scoring 8.4 compared to Valant's 5.2. Reviewers mention that Waystar's intuitive onboarding process and user-friendly interface make it significantly easier for new users to get started.
- Reviewers mention that Waystar offers superior quality of support, with a score of 8.6 versus Valant's 5.7. Users on G2 highlight the responsiveness and helpfulness of Waystar's customer service team, which is often cited as a key factor in their satisfaction.
- Users say that Waystar outperforms Valant in terms of ease of use, scoring 9.1 compared to Valant's 7.1. Reviewers mention that Waystar's streamlined features and clear navigation contribute to a more efficient user experience.
- G2 users report that Waystar has a better product direction, with a score of 8.2 against Valant's 7.4. Reviewers mention that Waystar frequently updates its software based on user feedback, ensuring that it remains relevant and effective for its users.
- Reviewers mention that while both products cater to small businesses, Valant has a slightly higher percentage of reviews from this segment at 61.5%, compared to Waystar's 61.1%. However, users say that Waystar's features are more robust and scalable for growing businesses.
- Users report that Valant struggles with meeting requirements, scoring 7.1 compared to Waystar's 9.0. Reviewers mention that Valant's limited feature set can hinder its ability to fully address the diverse needs of users, while Waystar is praised for its comprehensive functionality.
Pricing
Entry-Level Pricing
Valant
No pricing availableWaystar
No pricing availableFree Trial
Valant
No trial information availableWaystar
No trial information availableRatings
Meets Requirements
7.1
12
9.0
75
Ease of Use
7.1
12
9.1
77
Ease of Setup
5.2
7
8.4
32
Ease of Admin
6.7
7
8.4
32
Quality of Support
5.7
12
8.6
76
Has the product been a good partner in doing business?
5.7
7
8.0
32
Product Direction (% positive)
7.4
9
8.2
72
Features by Category
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
Feature Not Available
Not enough data
8.6
32
Not enough data
8.2
29
Financial
Not enough data
8.7
31
Not enough data
8.9
34
Not enough data
8.9
34
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Efficiency
Not enough data
9.2
45
Not enough data
9.2
52
Not enough data
9.1
49
Not enough data
8.9
50
Accuracy
Not enough data
9.1
52
Not enough data
9.3
53
Not enough data
9.0
52
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytic Tools - Healthcare Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Health Information Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Operations Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Added Efficiencies
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Technology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Valant and Waystar are categorized as Medical Billing
Unique Categories
Valant is categorized as Medical Practice Management, Mental Health, EHR, Clinical Documentation, E-Prescribing, Telemedicine, and Patient Scheduling
Waystar is categorized as Revenue Cycle Management, Prior Authorization, Healthcare Claims Management, Healthcare Analytics, and Healthcare Payer Care Management Workflow Applications
Reviews
Reviewers' Company Size
Valant
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waystar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
84.6%
Hospital & Health Care
15.4%
‐
‐
‐
Other
0.0%
Hospital & Health Care
39.8%
Medical Practice
29.2%
Health, Wellness and Fitness
14.2%
Mental Health Care
8.8%
Accounting
3.5%
Other
4.4%
Alternatives
Discussions
Valant has no discussions with answers
How do I ensure that we are registered for electronic submissions and electronic remittance?
2 Comments
JM
Hi Jessica,
Every payer that offers ERA will require enrollment. The requirements of what is needed for enrollment do vary by payer though. If the...Read more
Waystar has no more discussions with answers
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