Compare UXtweak and UserTesting 
At a Glance
Market Segments
Small-Business (55.3% of reviews)
Enterprise (41.8% of reviews)
Entry-Level Pricing
Free
Contact Us Per Year
UXtweak
Star Rating
(43)4.7 out of 5
Market Segments
Small-Business (55.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 3 pricing plansUserTesting
Star Rating
(787)4.4 out of 5
Market Segments
Enterprise (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserTesting excels in providing a wide variety of test types, including websites, prototypes, mobile apps, and surveys, which can be completed on any device. This versatility is a significant advantage for teams looking to gather diverse user feedback.
- Users say that UXtweak stands out for its seamless integration with Figma, making it ideal for prototype testing. Reviewers appreciate how changes in Figma are automatically reflected in UXtweak, enhancing the workflow for design teams.
- According to verified reviews, UserTesting has a strong reputation for its intuitive user interface and clear instructions, which contribute to a smoother onboarding experience. This is particularly beneficial for new users who may be unfamiliar with user research tools.
- Reviewers mention that UXtweak's free access for educational purposes has made a significant impact, allowing educators to teach essential UX research methods without the burden of costs. This accessibility is a major plus for smaller teams or educational institutions.
- Users highlight that while UserTesting has a higher overall satisfaction score, UXtweak boasts superior ratings in support quality and ease of use. Reviewers appreciate the responsive support from UXtweak, which enhances their overall experience with the platform.
- G2 reviewers note that UserTesting has a larger market presence and a wealth of user reviews, indicating a more established product. However, UXtweak's focus on small businesses and its comprehensive suite of user research tools in one place make it a compelling choice for teams looking for cost-effective solutions.
Pricing
Entry-Level Pricing
UXtweak
Free
Free
A great way to experiment with UX research tools at no cost.
- All research tools (with limitations)
- 1 active study at a time
- 15 responses/month
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
UXtweak
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
9.5
29
8.6
600
Ease of Use
9.0
29
8.4
631
Ease of Setup
Not enough data
8.6
297
Ease of Admin
Not enough data
8.7
231
Quality of Support
9.8
28
9.0
523
Has the product been a good partner in doing business?
Not enough data
8.8
226
Product Direction (% positive)
8.8
29
8.1
590
Features by Category
User Response Methods
9.3
10
7.5
317
|
Verified
8.3
7
8.7
374
|
Verified
8.3
6
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
8.3
8
8.2
352
|
Verified
Participant Selection
8.5
8
7.4
126
Feature Not Available
5.5
81
9.3
7
6.9
107
9.7
10
8.2
374
|
Verified
Insights
9.7
13
7.7
345
|
Verified
9.0
10
7.7
312
|
Verified
9.2
11
7.4
313
|
Verified
Generative AI
Not enough data
6.6
84
User Behavior
9.8
7
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
A/B Testing
Feature Not Available
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
10.0
6
Not enough data
Visitor Information
9.8
7
Not enough data
10.0
6
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Feedback Source
Not enough data
8.0
114
Not enough data
8.4
131
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
159
Not enough data
8.2
177
Not enough data
8.2
162
Insights
Not enough data
Feature Not Available
Not enough data
7.3
162
Not enough data
7.7
173
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Feature Not Available
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Feature Not Available
Feature Not Available
Not enough data
8.3
82
|
Verified
Feature Not Available
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UXtweak and UserTesting are categorized as User Research and Enterprise Feedback Management
Unique Categories
UXtweak is categorized as Session Replay
UserTesting is categorized as Consumer Video Feedback, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
UXtweak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.4%
Computer Software
10.5%
Higher Education
10.5%
Information Technology and Services
10.5%
Design
7.9%
Other
42.1%
Financial Services
10.3%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
UXtweak has no discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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