# UserVoice vs Verint Voice of the Customer Comparison

| | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 243 | 44 | 
| **Largest Market Segment** | Mid-Market (62.5% of reviews) | Enterprise (46.5% of reviews) | 
| **Entry Level Price** | Starting at $10,788.00 200 Unique End Users Per Year | No pricing available | 

---
## Top Pros & Cons

### UserVoice

Pros:
- Feedback Management (10 reviews)
- Ease of Use (8 reviews)

Cons:
- Lack of Features (3 reviews)
- Complex Usability (2 reviews)

### Verint Voice of the Customer

**Not enough data**

---
## Ratings Comparison
| Rating | UserVoice | Verint Voice of the Customer | 
|---|---|---|
  | **Meets Requirements** | 8.9 (179 reviews) | 8.2 (37 reviews) | 
  | **Ease of Use** | 8.8 (181 reviews) | 8.2 (38 reviews) | 
  | **Ease of Setup** | 8.5 (81 reviews) | 7.5 (23 reviews) | 
  | **Ease of Admin** | 8.6 (93 reviews) | 8.0 (22 reviews) | 
  | **Quality of Support** | 9.1 (139 reviews) | 8.2 (36 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (88 reviews) | 8.0 (23 reviews) | 
  | **Product Direction (% positive)** | 8.1 (178 reviews) | 7.1 (40 reviews) | 

---
## Pricing

### UserVoice

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $10,788.00 200 Unique End Users Per Year

Description: Capture feedback directly from your customers, and  organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.

Key Features:
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.

[Browse all 4 editions](https://www.g2.com/products/uservoice/pricing)

#### Free Trial

No

### Verint Voice of the Customer

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Collaboration &amp; Productivity

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | N/A | N/A |
| **Verint Voice of the Customer** | N/A | N/A |

#### Additional Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Customer Success

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | N/A | N/A |
| **Verint Voice of the Customer** | 8.8/10 | 7 |

#### Customer Information

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Customer Health Scores** | Not enough data | 9.2 (6 reviews) ✓ Verified | 
| **Customer Monitoring** | Not enough data | 9.0 (5 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | 9.0 (5 reviews) | 
| **Playbooks** | Not enough data | Not enough data | 
| **Customer Segments** | Not enough data | Not enough data | 
| **Product Engagement** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | 9.3 (5 reviews) ✓ Verified | 
| **NPS of Customers** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 

#### Predictions

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Churn Risk** | Not enough data | Not enough data | 
| **Upsell Opportunities** | Not enough data | Not enough data | 
| **Custom Triggers** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 

#### Platform

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Reporting &amp; Dashboards** | Not enough data | 8.9 (6 reviews) ✓ Verified | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Data Import &amp; Export Tools** | Not enough data | 8.7 (5 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | 8.3 (5 reviews) ✓ Verified | 
| **Customization** | Not enough data | 7.8 (6 reviews) ✓ Verified | 
| **Scalability** | Not enough data | 9.0 (5 reviews) ✓ Verified | 
| **Data Security** | Not enough data | Not enough data | 
| **Performance &amp; Reliability** | Not enough data | 9.0 (5 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.1 (6 reviews) ✓ Verified | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Churn Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Account Management** | Not enough data | Not enough data | 
| **Renewal Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 

#### Generative AI

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Customer Success

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Onboarding** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Win/Loss Analysis** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Account Alerts** | Not enough data | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | N/A | N/A |
| **Verint Voice of the Customer** | N/A | N/A |

#### User Behavior

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Click Tracking** | Not enough data | Not enough data | 
| **Mouse Movement ** | Not enough data | Not enough data | 
| **Frustration Tracking** | Not enough data | Not enough data | 

#### A/B Testing 

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Error and Bug Tracking** | Not enough data | Not enough data | 
| **Split URL Testing** | Not enough data | Feature Not Available | 
| **Data Analysis** | Not enough data | Not enough data | 
| **Notes** | Not enough data | Not enough data | 

#### Visitor Information

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **User Identification** | Not enough data | Not enough data | 
| **Search Box** | Not enough data | Feature Not Available | 

#### Agentic AI - Session Replay

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | 10.0/10 | 8 |
| **Verint Voice of the Customer** | N/A | N/A |

#### Product Analytics

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | Not enough data | 
| **User-Level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User Scoring** | 10.0 (7 reviews) | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Funnel Analysis** | Not enough data | Not enough data | 
| **Product Data Management** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Cohort Analysis** | Not enough data | Not enough data | 
| **Session Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Interactive Reports** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 

### Repository Management

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | N/A | N/A |
| **Verint Voice of the Customer** | N/A | N/A |

#### Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Package Management** | Feature Not Available | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Code Analysis** | Not enough data | Not enough data | 
| **Vulnerability Checks** | Not enough data | Not enough data | 
| **Static Analysis** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Repository Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Testing/QA Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 

#### Management

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Package Access Control** | Feature Not Available | Not enough data | 
| **Package Tracking** | Feature Not Available | Not enough data | 
| **Automation** | Feature Not Available | Not enough data | 
| **Rollback** | Feature Not Available | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Bug Tracking** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Code Review** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Bug/Issue Capture** | Not enough data | Not enough data | 
| **Custom Development** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Multiple Programming Languages Supported** | Not enough data | Not enough data | 
| **Security Testing** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Collaborative Development** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Wiki** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | N/A | N/A |
| **Verint Voice of the Customer** | 7.9/10 | 9 |

#### Analytics

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 7.8 (6 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 8.7 (5 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 7.0 (5 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### Customization

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 8.3 (5 reviews) | 
| **Multilanguage Support** | Not enough data | 7.5 (6 reviews) | 
| **Multiple Branding Support** | Not enough data | Not enough data | 
| **Vertical-specific Solutions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Experience Management

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Multi-Channel Data Collection** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | 8.9/10 | 11 |
| **Verint Voice of the Customer** | N/A | N/A |

#### Management

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Team Collaboration** | 9.4 (6 reviews) | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Sentiment Analysis** | 8.6 (7 reviews) | Not enough data | 
| **Tagging** | 8.8 (7 reviews) | Not enough data | 
| **Note Taking** | Feature Not Available | Not enough data | 
| **Integrations** | 9.7 (5 reviews) | Not enough data | 

### Idea Management

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | 9.2/10 | 46 |
| **Verint Voice of the Customer** | N/A | N/A |

#### Feedback

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Ranking** | 9.5 (29 reviews) | Not enough data | 
| **Commenting** | 9.5 (39 reviews) | Not enough data | 

#### Idea Sources

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **External Idea Generation** | 9.4 (36 reviews) | Not enough data | 
| **Internal Idea Generation** | 9.3 (37 reviews) | Not enough data | 

#### Idea Collection

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Idea Campaigns** | Feature Not Available | Not enough data | 
| **Surveys** | Feature Not Available | Not enough data | 
| **Forums** | 9.0 (21 reviews) | Not enough data | 
| **Suggestion Box** | 9.3 (34 reviews) | Not enough data | 
| **Mind Mapping** | Feature Not Available | Not enough data | 

#### Integrations

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Gamification** | Feature Not Available | Not enough data | 
| **Project Planning** | 8.7 (21 reviews) | Not enough data | 
| **Strategic Planning** | Not enough data | Not enough data | 

#### Agentic AI - Idea Management

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Approval Workflow** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Ideation** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Crowdsourcing** | Not enough data | Not enough data | 
| **Innovation Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Activity/News Feed** | Not enough data | Not enough data | 
| **Idea Collection** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Mind Maps** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Archiving &amp; Retention** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Idea Development** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | 8.1/10 | 36 |
| **Verint Voice of the Customer** | N/A | N/A |

#### Feedback Management

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Tagging** | 8.9 (25 reviews) | Not enough data | 
| **Segmentation** | 8.6 (20 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.6 (21 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Thematic Analysis** | 8.1 (14 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.8 (13 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 7.7 (13 reviews) | Not enough data | 

#### Feedback Sources

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Online Reviews** | Feature Not Available | Not enough data | 
| **Surveys** | Feature Not Available | Not enough data | 
| **Social Media** | 6.5 (13 reviews) | Not enough data | 
| **Customer Service Channels** | 8.4 (18 reviews) | Not enough data | 

#### Generative AI

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | 8.5/10 | 81 |
| **Verint Voice of the Customer** | 8.5/10 | 13 |

#### Generative AI

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 

#### Survey Management

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Brand Design Consistency** | 8.3 (47 reviews) ✓ Verified | 9.2 (10 reviews) | 
| **Survey Deployment** | 7.7 (30 reviews) ✓ Verified | 8.5 (11 reviews) | 
| **Feedback Collection** | 9.0 (61 reviews) ✓ Verified | 8.6 (12 reviews) | 
| **Device Responsiveness** | 8.6 (49 reviews) | 8.7 (10 reviews) | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Process Management

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Feedback Aggregation** | 8.5 (61 reviews) ✓ Verified | 7.9 (11 reviews) | 
| **Trigger Alerts** | 8.6 (16 reviews) | 8.3 (9 reviews) | 
| **Real-Time Analysis** | 8.2 (58 reviews) ✓ Verified | 8.2 (10 reviews) | 
| **Real-Time Action** | 8.4 (45 reviews) | 8.1 (9 reviews) | 
| **360 Degree Feedback** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### System Management

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Security** | 8.9 (54 reviews) ✓ Verified | 9.0 (8 reviews) | 
| **System Monitoring** | 8.8 (38 reviews) | 8.1 (9 reviews) | 
| **SSL Security** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Customer Experience Management** | Not enough data | Not enough data | 
| **NPS of Employees** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Text Fields** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **NPS of Customers** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 

### Decision-Making

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | N/A | N/A |
| **Verint Voice of the Customer** | N/A | N/A |

#### Agentic AI - Decision-Making

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Historical Trend Analysis** | Not enough data | Not enough data | 
| **&quot;What If&quot; Scenarios** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Functions/Calculations** | Not enough data | Not enough data | 
| **Statistical Simulation** | Not enough data | Not enough data | 
| **Self Service Data Preparation** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Key Performance Indicators** | Not enough data | Not enough data | 
| **Planning Tools** | Not enough data | Not enough data | 
| **Monte Carlo Simulation** | Not enough data | Not enough data | 
| **Multi-Channel Data Collection** | Not enough data | Not enough data | 
| **KPI Monitoring** | Not enough data | Not enough data | 
| **Data Source Connectors** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Decision Tree** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Modeling &amp; Simulation** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Data Replication** | Not enough data | Not enough data | 

### Predictive Analytics

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | N/A | N/A |
| **Verint Voice of the Customer** | N/A | N/A |

#### Statistical Tool

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Scripting** | Not enough data | Feature Not Available | 
| **Data Mining** | Not enough data | Feature Not Available | 
| **Algorithms** | Not enough data | Not enough data | 

#### Data Analysis

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Analysis** | Not enough data | Not enough data | 
| **Data Interaction** | Not enough data | Feature Not Available | 
| **Time Series Analysis** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 

#### Decision Making

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Modeling** | Not enough data | Not enough data | 
| **Data Visualizations** | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Generative AI

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Demand Forecasting** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Decision Support** | Not enough data | Not enough data | 
| **Modeling &amp; Simulation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Retail** | Not enough data | Not enough data | 
| **For Education** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Graphical Workflow Editor** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Business Rules Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Clustering** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Blending** | Not enough data | Not enough data | 
| **Data Classification** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **UserVoice** | 8.1/10 | 99 |
| **Verint Voice of the Customer** | N/A | N/A |

#### Communication

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Wiki Documentation** | 7.6 (40 reviews) | Not enough data | 
| **Community Forum** | Feature Not Available | Not enough data | 
| **Customer Ideation** | 8.9 (74 reviews) | Not enough data | 
| **NPS of Customers** | Not enough data | Not enough data | 

#### Planning

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Work Capacity** | Feature Not Available | Not enough data | 
| **Task Ranking** | Feature Not Available | Not enough data | 
| **Kanban Board** | 7.5 (31 reviews) | Not enough data | 
| **Custom Workflows** | 7.6 (29 reviews) | Not enough data | 
| **Release Forecasting** | Feature Not Available | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 

#### Workflow Management

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Time Tracking** | Feature Not Available | Not enough data | 
| **Progress Monitoring** | Feature Not Available | Not enough data | 
| **Budgeting** | Feature Not Available | Not enough data | 
| **Team Scorecard** | 7.5 (27 reviews) | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Milestone Tracking** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Product Lifecycle Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | 
| **Planning Tools** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Requirements Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Multiple Projects** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Project Planning** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Release Planning** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Deadline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Product Roadmapping** | Not enough data | Not enough data | 
| **Idea Management** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Agile Methodologies** | Not enough data | Not enough data | 
| **Timeline Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Project Templates** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Guest Access** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to UserVoice (6):** [User Research Repositories](https://www.g2.com/categories/user-research-repositories), [Decision-Making Software](https://www.g2.com/categories/decision-making), [Repository Management Software](https://www.g2.com/categories/repository-management), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Product Management Software](https://www.g2.com/categories/product-management-software), [Idea Management Software](https://www.g2.com/categories/idea-management)

**Unique to Verint Voice of the Customer (4):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Session Replay Software](https://www.g2.com/categories/session-replay), [Predictive Analytics Software](https://www.g2.com/categories/predictive-analytics), [Customer Success Software](https://www.g2.com/categories/customer-success)


---
## Reviewer Demographics

### By Company Size

| Segment | UserVoice | Verint Voice of the Customer | 
|---|---|---|
| **Small-Business** | 10.3% | 16.3% | 
| **Mid-Market** | 62.5% | 37.2% | 
| **Enterprise** | 27.2% | 46.5% | 

### By Industry

#### UserVoice

- **Computer Software:** 42.7%
- **Information Technology and Services:** 19.8%
- **Financial Services:** 3.4%
- **Hospitality:** 2.6%
- **Telecommunications:** 2.2%
- **Construction:** 2.2%
- **Internet:** 2.2%
- **Accounting:** 1.7%
- **Education Management:** 1.7%
- **Real Estate:** 1.7%
- **Other:** 19.8%

#### Verint Voice of the Customer

- **Retail:** 11.6%
- **Banking:** 9.3%
- **Internet:** 9.3%
- **Computer Software:** 7.0%
- **Marketing and Advertising:** 7.0%
- **Accounting:** 4.7%
- **Government Relations:** 4.7%
- **Insurance:** 4.7%
- **Writing and Editing:** 2.3%
- **Automotive:** 2.3%
- **Other:** 37.2%

---
## Alternatives

### Alternatives to UserVoice

- [Canny](https://www.g2.com/products/canny/reviews) — 4.5/5 stars (108 reviews)
- [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews)
- [Productboard](https://www.g2.com/products/productboard/reviews) — 4.3/5 stars (254 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1808 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7928 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (345 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)

### Alternatives to Verint Voice of the Customer

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- [Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews) — 4.5/5 stars (210 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23897 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (345 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1754 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1052 reviews)

---
## Top Discussions

### UserVoice

No discussions available for this product.

### Verint Voice of the Customer

- Title: [What is Verint Predictive Experience (formerly Verint ForeSee) used for?](https://www.g2.com/discussions/what-is-verint-predictive-experience-formerly-verint-foresee-used-for) — 1 comment
  > **Top comment:** "Verint Predictive Experience/Foresee is now a part of the Verint Voice of the Customer (VOC) solution. Verint VOC helps you to unify and analyze your CX data..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/uservoice-vs-verint-verint-voice-of-the-customer)

