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At a Glance
Market Segments
Enterprise (41.9% of reviews)
Mid-Market (52.2% of reviews)
Entry-Level Pricing
Contact Us Per Year
Pay As You Go With One-Time Purchase
UserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansWynter
Star Rating
(140)4.8 out of 5
Market Segments
Mid-Market (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go With One-Time Purchase
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its Test Feedback feature, scoring 8.6, which allows for comprehensive insights into user interactions. In contrast, Wynter's score of 8.3 indicates it may not provide as robust feedback mechanisms.
- Reviewers mention that Wynter's Survey Builder is highly rated at 9.0, making it easier to create customized surveys. UserTesting, however, has a lower score of 5.8, suggesting that its survey creation tools may be less user-friendly.
- G2 users highlight that Wynter offers superior Question Types with a score of 9.2, allowing for diverse survey formats. UserTesting's score of 7.3 indicates a more limited selection, which could restrict the depth of user feedback.
- Users on G2 report that Wynter's Survey Distribution capabilities are significantly better, scoring 8.3 compared to UserTesting's 5.5. This suggests that Wynter provides more effective methods for reaching survey participants.
- Reviewers mention that Wynter's Reporting & Analytics feature is outstanding, with a score of 9.7, providing detailed insights into survey results. UserTesting's score of 6.8 indicates that its analytics may not be as comprehensive or user-friendly.
- Users say that Wynter's Data Exporting functionality is highly rated at 9.3, making it easier to integrate survey data with other tools. In contrast, UserTesting's score of 7.1 suggests that exporting data may be less seamless.
Pricing
Entry-Level Pricing
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Wynter
Wynter Starter
Pay As You Go
With One-Time Purchase
Pay-as-you-go. Starts from $899/test.
- Target audiences by job title
- Access to all survey/question templates
- Results in up to 72 hrs
Free Trial
UserTesting
Free Trial is available
Wynter
No trial information availableRatings
Meets Requirements
8.6
599
9.2
101
Ease of Use
8.4
630
9.2
101
Ease of Setup
8.6
295
9.5
46
Ease of Admin
8.7
231
9.4
35
Quality of Support
9.0
522
9.6
93
Has the product been a good partner in doing business?
8.8
226
9.6
35
Product Direction (% positive)
8.1
589
10.0
90
Features by Category
User Response Methods
7.6
317
|
Verified
9.2
63
8.7
374
|
Verified
8.1
31
8.7
296
|
Verified
8.2
33
7.1
182
|
Verified
Feature Not Available
8.2
351
|
Verified
9.2
51
Participant Selection
7.4
127
8.9
35
5.6
82
7.6
27
6.9
108
8.1
32
8.1
375
|
Verified
8.9
47
Insights
7.7
344
|
Verified
8.8
54
7.7
312
|
Verified
9.0
37
7.4
312
|
Verified
8.4
39
Generative AI
6.7
84
9.0
18
Feedback Source
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Not enough data
Feedback Management
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Not enough data
Insights
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Not enough data
Agentic AI - Demo Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Not enough data
Customization
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
19
Not enough data
Agentic AI - Experience Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
6.1
22
8.9
9
7.9
24
9.3
9
6.5
22
8.5
9
6.5
24
8.6
7
Survey Customization
6.0
25
7.6
7
5.8
24
7.5
6
6.5
24
7.5
6
4.9
23
7.5
6
Survey Insights
6.3
24
9.5
7
Feature Not Available
6.9
6
7.1
24
9.4
8
6.8
24
8.6
7
Agentic AI - Survey
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.7
5
Not enough data
6.4
6
Not enough data
Survey Management
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Not enough data
Process Management
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
Not enough data
System Management
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UserTesting and Wynter are categorized as User Research and Survey
Unique Categories
UserTesting is categorized as Consumer Video Feedback, Enterprise Feedback Management, Experience Management, and Consumer Insights Platforms
Wynter has no unique categories
Reviews
Reviewers' Company Size
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wynter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Computer Software
43.4%
Marketing and Advertising
19.1%
Information Technology and Services
13.2%
Internet
2.9%
Consumer Goods
2.2%
Other
19.1%
Alternatives
Discussions
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
Wynter has no discussions with answers
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