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Compare UserTesting and Voxpopme 
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At a Glance
Market Segments
Enterprise (41.9% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
UserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansVoxpopme
Star Rating
(17)4.1 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VoxpopmeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its Test Feedback feature, scoring 8.6, which reviewers mention provides comprehensive insights into user interactions, while Voxpopme, with a score of 8.3, is noted for its effective video snippets but lacks the depth of feedback.
- Reviewers mention that UserTesting's Quality of Support is rated at 9.0, highlighting responsive customer service, whereas Voxpopme, with a score of 9.2, is praised for its support but has fewer reviews, leading to concerns about consistency.
- Users on G2 say that UserTesting's Survey Management capabilities, particularly in Survey Builder (5.8) and Survey Distribution (5.5), are less intuitive compared to Voxpopme, which offers a more user-friendly experience in these areas.
- Reviewers mention that UserTesting's Analytics features, particularly in Insights (7.7), are robust but can be overwhelming, while Voxpopme shines with a higher score of 8.6, making it easier for users to derive actionable insights.
- G2 users report that UserTesting's Device Responsiveness (8.4) is commendable, ensuring a seamless experience across devices, while Voxpopme's performance in this area is not as frequently highlighted, suggesting potential room for improvement.
- Users say that UserTesting's Generative AI features, particularly in AI Text Generation (7.0), are useful but not as advanced as Voxpopme's offerings, which, despite lower scores, are noted for their innovative approach to summarization (6.6).
Pricing
Entry-Level Pricing
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Voxpopme
No pricing availableFree Trial
UserTesting
Free Trial is available
Voxpopme
No trial information availableRatings
Meets Requirements
8.6
599
8.2
11
Ease of Use
8.4
630
8.5
12
Ease of Setup
8.6
295
8.0
5
Ease of Admin
8.7
231
Not enough data
Quality of Support
9.0
522
9.0
12
Has the product been a good partner in doing business?
8.8
226
Not enough data
Product Direction (% positive)
8.1
589
6.1
12
Features by Category
User Response Methods
7.6
317
|
Verified
8.3
5
8.7
374
|
Verified
8.3
6
8.7
296
|
Verified
Feature Not Available
7.1
182
|
Verified
Feature Not Available
8.2
351
|
Verified
8.0
5
Participant Selection
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Not enough data
Insights
7.7
344
|
Verified
8.3
7
7.7
312
|
Verified
7.8
6
7.4
312
|
Verified
8.1
6
Generative AI
6.7
84
Not enough data
Feedback Source
8.0
113
Not enough data
8.4
130
8.3
5
8.4
131
7.7
5
7.7
83
Not enough data
8.3
155
Not enough data
Feedback Management
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
7.7
5
8.2
161
8.7
5
Insights
Feature Not Available
8.0
5
7.3
161
7.3
5
7.7
172
Not enough data
Agentic AI - Demo Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Not enough data
Customization
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
19
Not enough data
Agentic AI - Experience Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Not enough data
Survey Customization
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Not enough data
Survey Insights
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Not enough data
Agentic AI - Survey
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.7
5
Not enough data
6.4
6
Not enough data
Survey Management
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Not enough data
Process Management
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
Not enough data
System Management
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UserTesting and Voxpopme are categorized as Consumer Video Feedback, User Research, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voxpopme
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Market Research
37.5%
Marketing and Advertising
12.5%
Computer Software
12.5%
Writing and Editing
6.3%
Insurance
6.3%
Other
25.0%
Alternatives
Discussions
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
What does Voxpopme's VideoMR solution enable me to do?
1 Comment
Official Response from Voxpopme
With VideoMR, you can easily integrate agile qualitative insight into your entire research program. Voxpopme’s best-in-class video insight platform makes...Read more
Voxpopme has no more discussions with answers
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