# UserTesting vs Voxpopme Comparison
---
## AI Generated Summary
- **G2 reviewers report** that UserTesting excels in providing a wide variety of test types, including websites, prototypes, mobile apps, and surveys, which enhances its versatility for different user needs. Users appreciate the platform's focus on human opinions over AI-generated content, making the insights more meaningful.
- **Users say** that Voxpopme offers a straightforward experience, particularly in obtaining verbatims that add a human element to presentations. This feature is highlighted as a key strength, allowing users to create engaging narratives from the data collected.
- **Reviewers mention** that UserTesting's implementation process is quick and intuitive, with clear instructions and timely payments, which contributes to a smoother onboarding experience. This is particularly beneficial for teams looking to get up and running without extensive delays.
- **According to verified reviews** , Voxpopme shines in its participant management capabilities, with users noting the ease of approving and rejecting participants and the automatic recruiting rounds that activate when responses are insufficient. This feature streamlines the data collection process significantly.
- **G2 reviewers highlight** that UserTesting has a higher overall satisfaction score compared to Voxpopme, reflecting a more favorable user experience across various metrics. Users appreciate the platform's intuitive user interface, which enhances their overall interaction with the software.
- **Users report** that while Voxpopme is easy to use, it faces challenges in certain areas like analytics and collaboration features, which some users feel could be improved. In contrast, UserTesting's robust analytics capabilities are often praised, providing deeper insights into user feedback.



| | UserTesting | Voxpopme | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 788 | 17 | 
| **Largest Market Segment** | Enterprise (41.9% of reviews) | Small-Business (50.0% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | No pricing available | 

---
## Top Pros & Cons

### UserTesting

Pros:
- Ease of Use (90 reviews)
- Helpful (70 reviews)

Cons:
- Missing Features (28 reviews)
- Testing Difficulties (28 reviews)

### Voxpopme

Pros:
- Analytics (1 reviews)
- Authentic Engagement (1 reviews)

Cons:
- Transcription Quality (1 reviews)
- Video Issues (1 reviews)

---
## Ratings Comparison
| Rating | UserTesting | Voxpopme | 
|---|---|---|
  | **Meets Requirements** | 8.6 (601 reviews) | 8.2 (11 reviews) | 
  | **Ease of Use** | 8.4 (632 reviews) | 8.5 (12 reviews) | 
  | **Ease of Setup** | 8.6 (298 reviews) | 8.0 (5 reviews) | 
  | **Ease of Admin** | 8.7 (232 reviews) | Not enough data | 
  | **Quality of Support** | 9.0 (524 reviews) | 9.0 (12 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (227 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.1 (591 reviews) | 6.1 (12 reviews) | 

---
## Pricing

### UserTesting

#### Entry-Level Pricing

Plan: Team-based Unlimited 

Price: Contact Us Per Year

Description: With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.

Key Features:
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery

[Browse all 2 editions](https://www.g2.com/products/usertesting/pricing)

#### Free Trial

Yes

### Voxpopme

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | 7.5/10 | 464 |
| **Voxpopme** | 8.1/10 | 7 |

#### User Response Methods

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Survey** | 7.5 (318 reviews) ✓ Verified | 8.3 (5 reviews) | 
| **Video Snippets** | 8.6 (375 reviews) ✓ Verified | 8.3 (6 reviews) | 
| **Video Interview** | 8.7 (297 reviews) ✓ Verified | Feature Not Available | 
| **Photo Submission** | 7.1 (182 reviews) ✓ Verified | Feature Not Available | 
| **Text/Notes** | 8.2 (352 reviews) ✓ Verified | 8.0 (5 reviews) | 

#### Participant Selection

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **In-App** | 7.4 (126 reviews) | Not enough data | 
| **In-Store** | 5.5 (81 reviews) | Not enough data | 
| **On-Site** | 6.9 (107 reviews) | Not enough data | 
| **Recruitment Pool** | 8.1 (375 reviews) ✓ Verified | Not enough data | 

#### Insights

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Analytics** | 7.7 (346 reviews) ✓ Verified | 8.3 (7 reviews) | 
| **Collaboration** | 7.7 (312 reviews) ✓ Verified | 7.8 (6 reviews) | 
| **Sorting** | 7.4 (313 reviews) ✓ Verified | 8.1 (6 reviews) | 

#### Generative AI

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **AI Text Summarization** | 6.6 (84 reviews) | Not enough data | 

### Consumer Video Feedback

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | 7.9/10 | 258 |
| **Voxpopme** | 8.0/10 | 7 |

#### Feedback Source

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Invitation** | 8.0 (114 reviews) | Not enough data | 
| **Survey Link** | 8.4 (131 reviews) | 8.3 (5 reviews) | 
| **App** | 8.4 (131 reviews) | 7.7 (5 reviews) | 
| **Widget** | 7.7 (83 reviews) | Not enough data | 
| **Recruitment Pool** | 8.3 (155 reviews) | Not enough data | 

#### Feedback Management

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Media Library** | 7.7 (144 reviews) | Not enough data | 
| **Sorting** | 7.7 (159 reviews) | Not enough data | 
| **Sharing** | 8.2 (177 reviews) | 7.7 (5 reviews) | 
| **Privacy** | 8.2 (162 reviews) | 8.7 (5 reviews) | 

#### Insights

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Human Transcription** | Feature Not Available | 8.0 (5 reviews) | 
| **Computer Transcription** | 7.3 (162 reviews) | 7.3 (5 reviews) | 
| **Analytics** | 7.7 (173 reviews) | Not enough data | 

#### Agentic AI - Demo Automation

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **AI Demo Agent or Avatar ** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | 6.6/10 | 25 |
| **Voxpopme** | N/A | N/A |

#### Analytics

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Net Promoter Score (NPS)** | 6.8 (20 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | 6.7 (19 reviews) | Not enough data | 
| **Customer Effort Score (CES)** | 6.8 (18 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### Customization

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Stakeholder Management** | 6.9 (18 reviews) | Not enough data | 
| **Multilanguage Support** | 6.2 (17 reviews) | Not enough data | 
| **Multiple Branding Support** | 6.2 (18 reviews) | Not enough data | 
| **Vertical-specific Solutions** | 5.8 (17 reviews) | Not enough data | 

#### Generative AI

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 7.3 (19 reviews) | Not enough data | 

#### Agentic AI - Experience Management

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | N/A | N/A |
| **Voxpopme** | N/A | N/A |

#### Management

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Team Collaboration** | Not enough data | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Functionality

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Note Taking** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | 6.4/10 | 29 |
| **Voxpopme** | N/A | N/A |

#### Survey Management

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Survey Builder** | 6.1 (22 reviews) | Not enough data | 
| **Question Types** | 7.9 (24 reviews) | Not enough data | 
| **Templates** | 6.5 (22 reviews) | Not enough data | 
| **Survey Distribution** | 6.5 (24 reviews) | Not enough data | 

#### Survey Customization

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Branching/Skip Logic** | 6.0 (25 reviews) | Not enough data | 
| **Branding** | 5.8 (24 reviews) | Not enough data | 
| **Multimedia Support** | 6.5 (24 reviews) | Not enough data | 
| **Multilingual Surveys** | 4.9 (23 reviews) | Not enough data | 

#### Survey Insights

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Reporting & Analytics** | 6.3 (24 reviews) | Not enough data | 
| **BI Tools Integration** | Feature Not Available | Not enough data | 
| **Data Exporting** | 7.1 (24 reviews) | Not enough data | 
| **Permissions** | 6.8 (24 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | 8.2/10 | 155 |
| **Voxpopme** | N/A | N/A |

#### Generative AI

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **AI Text Generation** | 5.7 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 6.4 (6 reviews) | Not enough data | 

#### Survey Management

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Brand Design Consistency** | 9.0 (35 reviews) ✓ Verified | Not enough data | 
| **Survey Deployment** | 8.3 (83 reviews) ✓ Verified | Not enough data | 
| **Feedback Collection** | 8.6 (107 reviews) ✓ Verified | Not enough data | 
| **Device Responsiveness** | 8.5 (100 reviews) ✓ Verified | Not enough data | 

#### Process Management

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Feedback Aggregation** | 8.0 (102 reviews) ✓ Verified | Not enough data | 
| **Trigger Alerts** | Feature Not Available | Not enough data | 
| **Real-Time Analysis** | 8.3 (82 reviews) ✓ Verified | Not enough data | 
| **Real-Time Action** | Feature Not Available | Not enough data | 

#### System Management

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Security** | 8.8 (89 reviews) ✓ Verified | Not enough data | 
| **System Monitoring** | 9.2 (15 reviews) ✓ Verified | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | N/A | N/A |
| **Voxpopme** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Feature Not Available | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Feature Not Available | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | UserTesting | Voxpopme | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Feature Not Available | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback), [User Research Tools](https://www.g2.com/categories/user-research), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to UserTesting (3):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Survey Software](https://www.g2.com/categories/survey), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to Voxpopme (1):** [User Research Repositories](https://www.g2.com/categories/user-research-repositories)


---
## Reviewer Demographics

### By Company Size

| Segment | UserTesting | Voxpopme | 
|---|---|---|
| **Small-Business** | 19.9% | 50.0% | 
| **Mid-Market** | 38.2% | 0% | 
| **Enterprise** | 41.9% | 50.0% | 

### By Industry

#### UserTesting

- **Financial Services:** 10.3%
- **Computer Software:** 9.6%
- **Information Technology and Services:** 8.8%
- **Retail:** 6.5%
- **Consumer Goods:** 3.9%
- **Health, Wellness and Fitness:** 3.7%
- **Marketing and Advertising:** 3.6%
- **Design:** 3.4%
- **Insurance:** 3.2%
- **Internet:** 3.2%
- **Other:** 43.8%

#### Voxpopme

- **Market Research:** 37.5%
- **Marketing and Advertising:** 12.5%
- **Computer Software:** 12.5%
- **Writing and Editing:** 6.3%
- **Insurance:** 6.3%
- **Information Technology and Services:** 6.3%
- **Consumer Services:** 6.3%
- **Consumer Goods:** 6.3%
- **Arts and Crafts:** 6.3%

---
## Alternatives

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---
## Top Discussions

### UserTesting

- Title: [Does user testing record your face?](https://www.g2.com/discussions/does-user-testing-record-your-face) — 2 comments
  > **Top comment:** "Not always, if they need to do so, it will be mentioned in the screeners and/or in the terms and conditions before starting the test."
- Title: [Will you consider building out videos and demos for specific prospective users?](https://www.g2.com/discussions/will-you-consider-building-out-videos-and-demos-for-specific-prospective-users) — 2 comments, 1 upvote
  > **Top comment:** "The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. "
- Title: [What does user testing do?](https://www.g2.com/discussions/what-does-user-testing-do) — 1 comment
  > **Top comment:** "Best-in-class companies rely on UserTesting to gain valuable insight into their products from people. Every day, new testing opportunities are released from..."
- Title: [Does user testing really pay?](https://www.g2.com/discussions/does-user-testing-really-pay) — 1 comment
  > **Top comment:** "Yes! UserTesting allows contributors the opportunity to earn extra money in your spare time by providing your opinions and thoughts on products, apps, and..."
- Title: [Can i earn by testing your products as a user?](https://www.g2.com/discussions/50313-can-i-earn-by-testing-your-products-as-a-user) — 1 comment, 1 upvote
  > **Top comment:** "Yes, you can apply to join the UserTesting panel of participants and get paid for completing tests that you qualify for. Learn more here:..."

### Voxpopme

- Title: [What does Voxpopme's VideoMR solution enable me to do?](https://www.g2.com/discussions/what-does-voxpopme-s-videomr-solution-enable-me-to-do) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "With VideoMR, you can easily integrate agile qualitative insight into your entire research program. Voxpopme’s best-in-class video insight platform makes..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/usertesting-vs-voxpopme)