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Compare Usersnap and ruttl 
Featured Products
At a Glance
Market Segments
Small-Business (62.6% of reviews)
Small-Business (88.2% of reviews)
Entry-Level Pricing
Free
Free 1 User Per Month
Usersnap
Star Rating
(93)4.5 out of 5
Market Segments
Small-Business (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansruttl
Star Rating
(18)4.6 out of 5
Market Segments
Small-Business (88.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User Per Month
Browse all 3 pricing plansUsersnap vs ruttl
When assessing the two solutions, reviewers found Usersnap easier to use and set up. However, ruttl is easier to administer. Reviewers also preferred doing business with ruttl overall.
- Reviewers felt that ruttl meets the needs of their business better than Usersnap.
- When comparing quality of ongoing product support, reviewers felt that ruttl is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ruttl over Usersnap.
Pricing
Entry-Level Pricing
Usersnap
Free plan
Free
- Collect 20 feedback for free
- Access to Premium plan features
ruttl
Free
Free
1 User Per Month
For individual creators
- 1 project (5 pages)
- 5 Users
- Guest commenting
Free Trial
Usersnap
Free Trial is available
ruttl
Free Trial is available
Ratings
Meets Requirements
9.1
70
9.8
15
Ease of Use
9.6
72
9.1
16
Ease of Setup
9.5
43
9.0
13
Ease of Admin
9.1
40
9.8
10
Quality of Support
9.5
64
9.7
15
Has the product been a good partner in doing business?
9.2
39
9.8
10
Product Direction (% positive)
8.9
65
10.0
14
Features by Category
User Response Methods
9.4
18
Not enough data
9.2
16
Not enough data
8.8
11
Not enough data
9.3
16
Not enough data
9.4
16
Not enough data
Participant Selection
8.2
17
Not enough data
8.3
12
Not enough data
8.6
12
Not enough data
Feature Not Available
Not enough data
Insights
8.2
16
Not enough data
8.5
18
Not enough data
8.6
17
Not enough data
Generative AI
8.3
9
Not enough data
Bug Reporting
8.8
30
Not enough data
9.0
28
Not enough data
8.7
29
Not enough data
Bug Monitoring
7.7
25
Not enough data
8.1
25
Not enough data
8.3
25
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
8.5
11
Not enough data
Survey Management
9.1
23
Not enough data
8.8
23
Not enough data
9.7
22
Not enough data
9.3
22
Not enough data
Process Management
9.4
21
Not enough data
9.2
21
Not enough data
9.1
20
Not enough data
9.1
20
Not enough data
System Management
8.8
21
Not enough data
8.3
20
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Other Content Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Usersnap and ruttl are categorized as Bug Tracking
Unique Categories
Usersnap is categorized as Product Management, User Research, Enterprise Feedback Management, and Release Notes Management
ruttl is categorized as CMS Tools
Reviews
Reviewers' Company Size
Usersnap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ruttl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.2%
Information Technology and Services
11.0%
Marketing and Advertising
8.8%
Internet
7.7%
Logistics and Supply Chain
4.4%
Other
44.0%
Design
35.3%
Marketing and Advertising
29.4%
Health, Wellness and Fitness
11.8%
Real Estate
5.9%
Medical Practice
5.9%
Other
11.8%
Discussions
Any way to integrate this with SalesForce or generate all the changes in one single spreadsheet?
2 Comments
WP
Hey!
also, feel free to check this out:
https://zapier.com/apps/usersnap/integrations/salesforce
Via Zapier, this is more than possible.
LMK if...Read more
What is Usersnap used for?
1 Comment
Official Response from Usersnap
Usersnap is a user feedback platform offering feedback widgets with screen capturing and annotation tools, micro surveys for websites and web applications,...Read more
Usersnap has no more discussions with answers
ruttl has no discussions with answers
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