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Compare Userpilot and WalkMe 
At a Glance
Market Segments
Mid-Market (55.8% of reviews)
Enterprise (59.5% of reviews)
Entry-Level Pricing
Starting at $249.00
No pricing available
Userpilot
Star Rating
(945)4.6 out of 5
Market Segments
Mid-Market (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansWalkMe
Star Rating
(542)4.5 out of 5
Market Segments
Enterprise (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WalkMe excels in providing contextual in-app guidance, which users find to be proactive and non-intrusive. One user highlighted how the Smart Walk-Thrus feature offers interactive support exactly when needed, enhancing the overall user experience.
- Users say that Userpilot stands out for its intuitive interface and ease of implementation. Reviewers appreciate the seamless integration with their existing workflows, noting that the Chrome extension works perfectly and provides valuable insights into user activity.
- According to verified reviews, WalkMe's no-code approach allows users to easily create interactive flows and tooltips, making it accessible even for those without technical backgrounds. This feature has been praised for enabling teams to quickly adapt to new features and updates.
- Reviewers mention that Userpilot offers unparalleled insights into platform usage, which is particularly beneficial for product managers. Users find the metrics on user retention and engagement to be crucial for making data-driven decisions about feature adoption.
- G2 reviewers highlight that while WalkMe has a solid support system, Userpilot's customer support is often described as kind and open, providing a more responsive experience for users seeking assistance.
- Users report that both platforms have their strengths, but WalkMe's focus on adaptive learning features is seen as less robust compared to Userpilot's offerings, which are noted for their effectiveness in user segmentation and behavior-responsive messaging.
Pricing
Entry-Level Pricing
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
WalkMe
No pricing availableFree Trial
Userpilot
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
8.8
764
8.7
471
Ease of Use
8.6
821
8.4
479
Ease of Setup
8.6
617
8.1
388
Ease of Admin
8.7
349
8.3
364
Quality of Support
9.4
689
8.8
466
Has the product been a good partner in doing business?
9.3
345
8.9
362
Product Direction (% positive)
9.4
781
9.0
457
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
User Behavior
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
Not enough data
A/B Testing
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Not enough data
Visitor Information
8.9
36
Not enough data
8.2
34
Not enough data
Agentic AI - Session Replay
5.2
7
Not enough data
User Analysis
8.9
549
7.9
287
8.1
556
8.1
320
User Support
8.7
578
8.6
311
7.7
477
7.7
250
8.4
509
8.0
258
Walkthrough Type
8.2
498
8.0
267
8.9
547
9.1
320
Platform Basics - Digital Adoption Platform
8.5
102
8.4
47
9.0
117
9.0
51
Analytics - Digital Adoption Platform
8.6
114
8.7
46
Functions - Digital Adoption Platform
8.8
98
8.9
48
9.1
117
9.3
52
Agentic AI - Digital Adoption Platform
7.8
49
7.1
33
Product Analytics
8.6
271
Not enough data
8.6
276
Not enough data
8.6
275
Not enough data
8.2
266
Not enough data
7.7
251
Not enough data
7.8
245
Not enough data
7.5
241
Not enough data
7.4
248
Not enough data
Agentic AI - Product Analytics
6.5
37
Not enough data
6.7
36
Not enough data
7.1
37
Not enough data
6.9
37
Not enough data
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.5
225
Not enough data
8.6
221
Not enough data
8.2
219
Not enough data
7.5
212
Not enough data
Survey Customization
8.2
214
Not enough data
8.5
224
Not enough data
8.0
214
Not enough data
7.6
200
Not enough data
Survey Insights
8.2
210
Not enough data
7.2
193
Not enough data
8.1
209
Not enough data
8.3
205
Not enough data
Agentic AI - Survey
7.0
22
Not enough data
6.7
21
Not enough data
7.1
21
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Userpilot and WalkMe are categorized as Digital Adoption Platform
Unique Categories
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.3%
Information Technology and Services
15.5%
Financial Services
5.7%
Internet
4.4%
Marketing and Advertising
3.5%
Other
33.7%
Computer Software
10.9%
Financial Services
8.2%
Information Technology and Services
7.8%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.3%
Discussions
Userpilot has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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