# Userpilot, iorad vs Whatfix Comparison

| | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 992 | 49 | 545 | 
| **Largest Market Segment** | Mid-Market (55.6% of reviews) | Mid-Market (62.5% of reviews) | Enterprise (46.5% of reviews) | 
| **Entry Level Price** | Starting at $249.00 | Free | No pricing available | 

---
## Top Pros & Cons

### Userpilot

Pros:
- Ease of Use (293 reviews)
- Intuitive (182 reviews)

Cons:
- Learning Curve (108 reviews)
- Steep Learning Curve (93 reviews)

### iorad

**Not enough data**

### Whatfix

Pros:
- Ease of Use (75 reviews)
- Customer Support (58 reviews)

Cons:
- Learning Curve (26 reviews)
- Time-Consuming (18 reviews)

---
## Ratings Comparison
| Rating | Userpilot | iorad | Whatfix | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (794 reviews) | 9.2 (26 reviews) | 8.8 (359 reviews) | 
  | **Ease of Use** | 8.6 (853 reviews) | 9.3 (26 reviews) | 8.6 (441 reviews) | 
  | **Ease of Setup** | 8.6 (645 reviews) | 9.0 (20 reviews) | 8.3 (389 reviews) | 
  | **Ease of Admin** | 8.7 (353 reviews) | 9.7 (5 reviews) | 8.5 (284 reviews) | 
  | **Quality of Support** | 9.5 (717 reviews) | 9.3 (18 reviews) | 9.7 (359 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (349 reviews) | 10.0 (5 reviews) | 9.5 (283 reviews) | 
  | **Product Direction (% positive)** | 9.4 (807 reviews) | 7.9 (22 reviews) | 9.7 (340 reviews) | 

---
## Pricing

### Userpilot

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $249.00

Description: Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.

Key Features:
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation

[Browse all 3 editions](https://www.g2.com/products/userpilot/pricing)

#### Free Trial

Yes

### iorad

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Start building and sharing tutorials instantly with iorad's core creation tools. No credit card required, no learner limits. Includes one creator seat.

Key Features:
- Unlimited Public Tutorial Capture
- Multiple learning modes
- Unlimited Learner Access

[Browse all 4 editions](https://www.g2.com/products/iorad/pricing)

#### Free Trial

Yes

### Whatfix

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Userpilot** | 7.4/10 | 43 |
| **iorad** | N/A | N/A |
| **Whatfix** | N/A | N/A |

#### User Behavior

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Click Tracking** | 8.6 (42 reviews) | Not enough data | Not enough data | 
| **Mouse Movement ** | 7.6 (38 reviews) | Not enough data | Not enough data | 
| **Frustration Tracking** | 6.9 (38 reviews) | Not enough data | Not enough data | 

#### A/B Testing 

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Error and Bug Tracking** | 6.5 (33 reviews) | Not enough data | Not enough data | 
| **Split URL Testing** | 6.4 (31 reviews) | Not enough data | Not enough data | 
| **Data Analysis** | 8.5 (38 reviews) | Not enough data | Not enough data | 
| **Notes** | 7.0 (30 reviews) | Not enough data | Not enough data | 

#### Visitor Information

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **User Identification** | 8.9 (37 reviews) | Not enough data | Not enough data | 
| **Search Box** | 8.3 (35 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Session Replay

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Cross-system Integration** | 5.2 (7 reviews) | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Userpilot** | 8.5/10 | 642 |
| **iorad** | 9.8/10 | 23 |
| **Whatfix** | 8.3/10 | 251 |

#### User Analysis

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Survey Implementation** | 8.9 (558 reviews) | Not enough data | 8.0 (156 reviews) | 
| **Data Analysis** | 8.1 (565 reviews) | Not enough data | 8.0 (173 reviews) | 

#### User Support

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **User Segmentation** | 8.7 (586 reviews) | Not enough data | 8.2 (165 reviews) | 
| **Multi-Language Support** | 7.8 (479 reviews) | Not enough data | 8.0 (143 reviews) | 
| **Behavior-responsive Messaging** | 8.4 (508 reviews) | Feature Not Available | 8.0 (143 reviews) | 

#### Walkthrough Type

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Audio-visual Walkthroughs** | 8.2 (499 reviews) | 9.8 (18 reviews) | 8.5 (165 reviews) | 
| **Text Bubble Walkthroughs** | 8.9 (548 reviews) | Not enough data | 9.0 (195 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Integration** | 8.5 (106 reviews) | 9.8 (8 reviews) | 8.3 (42 reviews) | 
| **Communications** | 9.1 (125 reviews) | 9.8 (7 reviews) | 8.8 (56 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Analytics** | 8.7 (128 reviews) | Not enough data | 8.3 (45 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Customer self-service** | 8.8 (102 reviews) | 9.7 (6 reviews) | 8.7 (55 reviews) | 
| **In-app guidance** | 9.2 (131 reviews) | 10.0 (5 reviews) | 9.0 (72 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Adaptive Learning** | 7.7 (48 reviews) | Not enough data | 7.1 (28 reviews) | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Userpilot** | 7.7/10 | 291 |
| **iorad** | N/A | N/A |
| **Whatfix** | 7.7/10 | 57 |

#### Product Analytics

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Account-Level Analytics** | 8.6 (273 reviews) | Not enough data | 8.1 (51 reviews) | 
| **User-Level Analytics** | 8.6 (283 reviews) | Not enough data | 8.1 (52 reviews) | 
| **Segmentation** | 8.6 (279 reviews) | Not enough data | 7.8 (48 reviews) | 
| **Funnels** | 8.2 (271 reviews) | Not enough data | 7.6 (46 reviews) | 
| **Alerts** | 7.7 (252 reviews) | Not enough data | 7.5 (46 reviews) | 
| **Multi-Product Analytics** | 7.8 (245 reviews) | Not enough data | 7.2 (41 reviews) | 
| **User Scoring** | 7.5 (242 reviews) | Not enough data | 7.0 (36 reviews) | 
| **Integrations** | 7.4 (248 reviews) | Not enough data | 7.4 (43 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.7 (36 reviews) | Not enough data | 8.1 (6 reviews) | 
| **Cross-system Integration** | 6.7 (36 reviews) | Not enough data | 7.7 (5 reviews) | 
| **Adaptive Learning** | 7.1 (37 reviews) | Not enough data | 8.0 (5 reviews) | 
| **Proactive Assistance** | 6.9 (36 reviews) | Not enough data | 8.3 (5 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **User scoring** | Not enough data | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Userpilot** | 7.9/10 | 244 |
| **iorad** | N/A | N/A |
| **Whatfix** | N/A | N/A |

#### Survey Management

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Survey Builder** | 8.5 (230 reviews) | Not enough data | Not enough data | 
| **Question Types** | 8.7 (224 reviews) | Not enough data | Not enough data | 
| **Templates** | 8.3 (223 reviews) | Not enough data | Not enough data | 
| **Survey Distribution** | 7.6 (214 reviews) | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Branching/Skip Logic** | 8.2 (215 reviews) | Not enough data | Not enough data | 
| **Branding** | 8.5 (226 reviews) | Not enough data | Not enough data | 
| **Multimedia Support** | 8.0 (214 reviews) | Not enough data | Not enough data | 
| **Multilingual Surveys** | 7.6 (201 reviews) | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Reporting & Analytics** | 8.2 (215 reviews) | Not enough data | Not enough data | 
| **BI Tools Integration** | 7.2 (193 reviews) | Not enough data | Not enough data | 
| **Data Exporting** | 8.1 (213 reviews) | Not enough data | Not enough data | 
| **Permissions** | 8.3 (206 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Adaptive Learning** | 7.0 (22 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 6.7 (21 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.3 (22 reviews) | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Userpilot** | N/A | N/A |
| **iorad** | N/A | N/A |
| **Whatfix** | 7.7/10 | 181 |

#### Generative AI

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.6 (51 reviews) | 

#### Self-Service Experience

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 8.9 (149 reviews) | 
| **Searchable Articles** | Not enough data | Not enough data | 8.8 (142 reviews) | 
| **Community Forums** | Not enough data | Not enough data | 8.2 (95 reviews) | 
| **Mobile Optimization** | Not enough data | Not enough data | 7.0 (68 reviews) | 
| **Personalization** | Not enough data | Not enough data | 8.2 (85 reviews) | 

#### Self-Service Platform

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | 8.6 (92 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.1 (89 reviews) | 
| **Artificial Intelligence** | Not enough data | Not enough data | 7.6 (78 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.0 (89 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.1 (13 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.3 (13 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.8 (13 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.1 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.8 (12 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.7 (13 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.1 (13 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Userpilot (3):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Survey Software](https://www.g2.com/categories/survey), [Session Replay Software](https://www.g2.com/categories/session-replay)


**Unique to Whatfix (2):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Userpilot | iorad | Whatfix | 
|---|---|---|---|
| **Small-Business** | 39.4% | 14.6% | 17.0% | 
| **Mid-Market** | 55.6% | 62.5% | 36.5% | 
| **Enterprise** | 5.0% | 22.9% | 46.5% | 

### By Industry

#### Userpilot

- **Computer Software:** 37.1%
- **Information Technology and Services:** 15.4%
- **Financial Services:** 5.6%
- **Internet:** 4.2%
- **Marketing and Advertising:** 3.4%
- **Education Management:** 2.1%
- **Hospital & Health Care:** 2.0%
- **Human Resources:** 1.8%
- **E-Learning:** 1.7%
- **Accounting:** 1.4%
- **Other:** 25.3%

#### iorad

- **Computer Software:** 27.6%
- **Education Management:** 17.2%
- **Retail:** 10.3%
- **Information Technology and Services:** 6.9%
- **E-Learning:** 6.9%
- **Publishing:** 3.4%
- **Public Safety:** 3.4%
- **Marketing and Advertising:** 3.4%
- **Logistics and Supply Chain:** 3.4%
- **Hospital & Health Care:** 3.4%
- **Other:** 13.8%

#### Whatfix

- **Computer Software:** 14.8%
- **Information Technology and Services:** 13.5%
- **Financial Services:** 3.7%
- **Banking:** 3.5%
- **Insurance:** 3.5%
- **Pharmaceuticals:** 3.1%
- **Automotive:** 2.9%
- **Staffing and Recruiting:** 2.9%
- **Hospital & Health Care:** 2.7%
- **Telecommunications:** 2.7%
- **Other:** 46.5%

---
## Alternatives

### Alternatives to Userpilot

- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1795 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3867 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (765 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (566 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (357 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1369 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2938 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1600 reviews)

### Alternatives to iorad

- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (504 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (566 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1795 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1600 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (765 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3867 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (357 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1907 reviews)

### Alternatives to Whatfix

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3867 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1795 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (566 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (765 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [Userlane](https://www.g2.com/products/userlane/reviews) — 4.7/5 stars (81 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (357 reviews)
- [EdCast MyGuide](https://www.g2.com/products/edcast-myguide/reviews) — 4.9/5 stars (22 reviews)
- [Spekit](https://www.g2.com/products/spekit/reviews) — 4.6/5 stars (301 reviews)

---
## Top Discussions

### Userpilot

No discussions available for this product.

### iorad

No discussions available for this product.

### Whatfix

- Title: [What does Whatfix do?](https://www.g2.com/discussions/what-does-whatfix-do) — 3 comments
  > **Top comment:** "What fix provides in-app help guidance, tool tips, etc and minimal analytics for (user funnel, etc) with an added ability to export guides as pdfs or videos..."
- Title: [At what rate is Whatfix growing year on year?](https://www.g2.com/discussions/at-what-rate-is-whatfix-growing-year-on-year) — 1 comment, 1 upvote
  > **Top comment:** "I don't have a number, but having a keen interest in this category I can tell you this... the digital adoption platform (DAP) market has been experiencing..."
- Title: [Which of the following is a widget of Whatfix?](https://www.g2.com/discussions/which-of-the-following-is-a-widget-of-whatfix) — 1 comment, 1 upvote
  > **Top comment:** "Whatfix is a Digital Adoption Platform. The platform has several products and features. 
Product Analytics is a product where a customer can see user..."
- Title: [Which one of them is a direct competitor of Whatfix?](https://www.g2.com/discussions/which-one-of-them-is-a-direct-competitor-of-whatfix) — 1 comment, 1 upvote
  > **Top comment:** "Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of..."
- Title: [What is the best way to showcase videos using the platform?](https://www.g2.com/discussions/23999-what-is-the-best-way-to-showcase-videos-using-the-platform) — 1 comment, 1 upvote
  > **Top comment:** "Hi Christopher

I have added a video to the self-help tab.

You can do this if you have created the video and have it saved.  I use Vimeo.   Once you..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/userpilot-vs-iorad-vs-whatfix)