4.9 out of 5
4.4 out of 5
Optimized for quick response
|Entry Level Price|
When assessing the two solutions, reviewers found Userlane easier to use, set up, and administer. Reviewers also preferred doing business with Userlane overall.
It is really simple to use and one can implement userlanes without programming knowledge. The user experience is designed to be easy and could be described as the IPhone or IOS for onboarding.
The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...
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