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Compare UserGuiding and Userflow 
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Product Fruits
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At a Glance
Market Segments
Small-Business (57.2% of reviews)
Small-Business (63.1% of reviews)
Entry-Level Pricing
Free Trial
Free Trial
UserGuiding
Star Rating
(739)4.7 out of 5
Market Segments
Small-Business (57.2% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansUserflow
Star Rating
(106)4.8 out of 5
Market Segments
Small-Business (63.1% of reviews)
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserGuiding excels in its Text Bubble Walkthroughs, scoring 9.2, while Userflow outshines with a score of 9.8, indicating a more effective and engaging way to guide users through processes.
- Reviewers mention that Userflow's Audio-visual Walkthroughs are rated at 9.4, which is significantly higher than UserGuiding's score of 8.7, suggesting that Userflow provides a more dynamic and visually appealing onboarding experience.
- G2 users highlight UserGuiding's superior Quality of Support with a score of 9.5 compared to Userflow's 9.8, indicating that Userflow may offer even more responsive and helpful customer service.
- Users on G2 report that UserGuiding's Data Analysis capabilities are rated at 8.3, while Userflow's are lower at 7.6, suggesting that UserGuiding may provide better insights into user behavior and engagement.
- Reviewers mention that Userflow's Behavior-responsive Messaging feature is rated at 8.9, which is higher than UserGuiding's 8.4, indicating that Userflow may offer more personalized and timely messaging to users based on their actions.
- Users say that UserGuiding's Survey Implementation is rated at 9.0, which is higher than Userflow's 8.7, suggesting that UserGuiding may provide a more effective way to gather user feedback and insights.
Pricing
Entry-Level Pricing
UserGuiding
Free Trial
Free Trial
14-day free trial, no credit-card needed!
- All Professional Plan Features are included in the Free Trial
Userflow
Free Trial
Free Trial
We have a free 14 day trial so you can see the power of Userflow
- 14 day free trial
Free Trial
UserGuiding
Free Trial is available
Userflow
Free Trial is available
Ratings
Meets Requirements
8.9
655
9.2
76
Ease of Use
9.1
674
9.3
77
Ease of Setup
8.9
607
9.3
44
Ease of Admin
9.1
408
9.3
43
Quality of Support
9.5
630
9.8
74
Has the product been a good partner in doing business?
9.4
397
9.7
41
Product Direction (% positive)
9.6
657
9.8
64
Features by Category
User Analysis
8.9
391
8.7
30
8.5
398
7.6
37
User Support
8.7
401
8.6
42
8.4
363
8.3
23
8.4
377
9.0
34
Walkthrough Type
8.6
380
9.3
38
9.1
406
9.8
51
Platform Basics - Digital Adoption Platform
8.4
94
Not enough data
8.8
95
Not enough data
Analytics - Digital Adoption Platform
8.2
93
Not enough data
Functions - Digital Adoption Platform
8.5
92
Not enough data
8.7
96
Not enough data
Agentic AI - Digital Adoption Platform
7.3
81
Not enough data
Generative AI
6.8
137
Not enough data
Self-Service Experience
8.9
367
Not enough data
8.8
365
Not enough data
7.6
339
Not enough data
Feature Not Available
Not enough data
8.6
352
Not enough data
Self-Service Platform
8.8
360
Not enough data
8.4
204
Not enough data
7.1
188
Not enough data
8.3
350
Not enough data
Agentic AI - Customer Self-Service
7.1
48
Not enough data
7.6
48
Not enough data
7.6
46
Not enough data
7.4
46
Not enough data
7.2
47
Not enough data
7.1
46
Not enough data
7.3
46
Not enough data
Categories
Categories
Shared Categories
UserGuiding and Userflow are categorized as Digital Adoption Platform
Unique Categories
UserGuiding is categorized as Customer Self-Service
Userflow has no unique categories
Reviews
Reviewers' Company Size
UserGuiding
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.6%
Information Technology and Services
16.8%
Marketing and Advertising
4.7%
Financial Services
3.7%
Accounting
3.3%
Other
32.9%
Computer Software
46.6%
Information Technology and Services
16.5%
Financial Services
6.8%
Marketing and Advertising
2.9%
Internet
2.9%
Other
24.3%
Discussions
RTL support
2 Comments
HV
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more
What are user flows for?
1 Comment
JR
Generally they are used for user onboarding. You can give step-by -step instructions on how to use your software. We also use them for refreshers that people...Read more
Userflow has no more discussions with answers
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