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Compare UserGuiding and iorad 
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Product Fruits
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At a Glance
Market Segments
Small-Business (56.9% of reviews)
Mid-Market (75.0% of reviews)
Entry-Level Pricing
Free Trial
$200 per month
UserGuiding
Star Rating
(746)4.7 out of 5
Market Segments
Small-Business (56.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansiorad
Star Rating
(12)4.8 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$200 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that iorad excels in ease of setup, achieving a perfect score of 10.0, while UserGuiding falls behind with a score of 8.9. Reviewers mention that iorad's intuitive interface allows for quick onboarding, making it ideal for teams looking to implement user guidance swiftly.
- Reviewers mention that UserGuiding offers superior quality of support with a score of 9.5 compared to iorad's 9.2. Users on G2 appreciate the responsiveness and helpfulness of UserGuiding's support team, which can be crucial for businesses needing immediate assistance.
- G2 users highlight that iorad shines in its audio-visual walkthroughs, scoring 9.4, which many find engaging and effective for user training. In contrast, UserGuiding's audio-visual walkthroughs score lower at 8.7, leading some users to feel that the experience is less immersive.
- Users say that iorad's user segmentation feature scores 8.6, allowing for targeted guidance based on user behavior. However, UserGuiding's multi-language support at 8.4 is noted as a strong point, making it more accessible for diverse teams and global users.
- Reviewers mention that while both platforms offer automation features, iorad's automation score of 8.3 is seen as less robust compared to UserGuiding's overall user experience, which is enhanced by its more comprehensive self-service options.
- Users on G2 report that iorad's product direction score of 7.7 indicates some concerns about future updates and features, whereas UserGuiding's score of 9.6 suggests a more positive outlook on ongoing development and enhancements, which is a significant factor for long-term users.
Pricing
Entry-Level Pricing
UserGuiding
Free Trial
Free Trial
14-day free trial, no credit-card needed!
- All Professional Plan Features are included in the Free Trial
iorad
Starter
$200
per month
Everything you need to start building standard tutorials. Control your privacy settings, mask sensitive on-screen data, record your own audio, use automated text-to-speech, and more! Allows up to two creators.
- Desktop & Web Capture
- Basic Integrations & Apps
- Centralized Help Center
Free Trial
UserGuiding
Free Trial is available
iorad
No trial information availableRatings
Meets Requirements
8.9
658
9.4
9
Ease of Use
9.1
677
9.3
9
Ease of Setup
8.9
610
10.0
5
Ease of Admin
9.1
408
9.7
5
Quality of Support
9.5
633
9.2
6
Has the product been a good partner in doing business?
9.4
397
10.0
5
Product Direction (% positive)
9.6
660
7.7
10
Features by Category
User Analysis
8.9
391
Not enough data
8.5
400
Not enough data
User Support
8.7
402
Not enough data
8.4
363
Not enough data
8.4
378
Not enough data
Walkthrough Type
8.6
380
9.4
6
9.1
406
Not enough data
Platform Basics - Digital Adoption Platform
8.4
94
Not enough data
8.8
96
Not enough data
Analytics - Digital Adoption Platform
8.1
95
Not enough data
Functions - Digital Adoption Platform
8.5
93
Not enough data
8.6
97
Not enough data
Agentic AI - Digital Adoption Platform
7.3
81
Not enough data
Generative AI
6.8
137
Not enough data
Self-Service Experience
8.9
368
Not enough data
8.8
365
Not enough data
7.6
339
Not enough data
Feature Not Available
Not enough data
8.6
354
Not enough data
Self-Service Platform
8.8
361
Not enough data
8.4
204
Not enough data
7.1
188
Not enough data
8.3
351
Not enough data
Agentic AI - Customer Self-Service
7.1
48
Not enough data
7.6
48
Not enough data
7.6
46
Not enough data
7.4
47
Not enough data
7.2
47
Not enough data
7.1
47
Not enough data
7.3
46
Not enough data
Categories
Categories
Shared Categories
UserGuiding and iorad are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
UserGuiding
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iorad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.4%
Information Technology and Services
16.7%
Marketing and Advertising
4.8%
Financial Services
3.7%
Accounting
3.5%
Other
32.9%
Computer Software
41.7%
Retail
16.7%
Education Management
16.7%
Marketing and Advertising
8.3%
Information Technology and Services
8.3%
Other
8.3%
Discussions
RTL support
2 Comments
HV
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more
iorad has no discussions with answers
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