# Userbrain vs Userfeel Comparison

| | Userbrain | Userfeel | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 34 | 105 | 
| **Largest Market Segment** | Small-Business (77.4% of reviews) | Small-Business (62.8% of reviews) | 
| **Entry Level Price** | $0.00 | Contact Us With One-Time Purchase | 

---
## Top Pros & Cons

### Userbrain

Pros:
- Audience Diversity (1 reviews)
- Customer Support (1 reviews)


### Userfeel

Pros:
- Ease of Use (12 reviews)
- Helpful (8 reviews)

Cons:
- Expensive (3 reviews)
- Credit Issues (2 reviews)

---
## Ratings Comparison
| Rating | Userbrain | Userfeel | 
|---|---|---|
  | **Meets Requirements** | 8.9 (24 reviews) | 9.1 (78 reviews) | 
  | **Ease of Use** | 9.3 (26 reviews) | 9.3 (81 reviews) | 
  | **Ease of Setup** | 9.7 (20 reviews) | 9.5 (60 reviews) | 
  | **Ease of Admin** | 9.5 (16 reviews) | 9.1 (39 reviews) | 
  | **Quality of Support** | 9.2 (21 reviews) | 9.3 (71 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (16 reviews) | 9.1 (37 reviews) | 
  | **Product Direction (% positive)** | 9.4 (21 reviews) | 8.6 (75 reviews) | 

---
## Pricing

### Userbrain

#### Entry-Level Pricing

Plan: Free 

Price: $0.00

Description: No subscription, no minimum order


Key Features:
- 5 sessions with your own users
- Refills monthly
- Get testers from our 170k+ pool of qualified testers on demand

[Browse all 3 editions](https://www.g2.com/products/userbrain/pricing)

#### Free Trial

Yes

### Userfeel

#### Entry-Level Pricing

Plan: Custom

Price: Contact Us With One-Time Purchase

Description: Our Custom Plan is designed for enterprises and high-growth digital agencies that treat user research as a mission-critical, daily operation. When your roadmap involves heavy monthly testing across multiple product lines, international markets, and complex user journeys, this plan provides the scale and architectural support you need.

Instead of navigating rigid tiers, we partner with your UX or Product Ops team to build a high-volume credit structure that matches your annual research velocity—ensuring your researchers never hit a "paywall" mid-sprint.

Key Features:
- AI summary
- AI smart recommendations
- AI assistant

[Browse all 3 editions](https://www.g2.com/products/userfeel/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Userbrain** | 8.5/10 | 20 |
| **Userfeel** | 8.9/10 | 59 |

#### User Response Methods

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Survey** | 9.7 (11 reviews) | 8.8 (44 reviews) | 
| **Video Snippets** | 9.6 (13 reviews) | 8.9 (47 reviews) | 
| **Video Interview** | 8.8 (7 reviews) | 9.0 (41 reviews) | 
| **Photo Submission** | 8.3 (5 reviews) | 8.7 (33 reviews) | 
| **Text/Notes** | 9.6 (9 reviews) | 8.8 (43 reviews) | 

#### Participant Selection

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **In-App** | 7.3 (5 reviews) | 9.1 (38 reviews) | 
| **In-Store** | 5.7 (5 reviews) | 8.7 (30 reviews) | 
| **On-Site** | 6.7 (5 reviews) | 9.0 (36 reviews) | 
| **Recruitment Pool** | 8.9 (12 reviews) | 8.9 (44 reviews) | 

#### Insights

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Analytics** | 9.3 (10 reviews) | 8.6 (45 reviews) | 
| **Collaboration** | 8.8 (7 reviews) | 8.9 (38 reviews) | 
| **Sorting** | 8.9 (6 reviews) | 8.8 (36 reviews) | 

#### Generative AI

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **AI Text Summarization** | 9.5 (13 reviews) | 8.8 (12 reviews) | 

### Consumer Video Feedback

| Product | Score | Reviews |
|---|---|---|
| **Userbrain** | N/A | N/A |
| **Userfeel** | 7.6/10 | 29 |

#### Feedback Source

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Invitation** | Not enough data | 7.5 (21 reviews) | 
| **Survey Link** | Not enough data | 7.7 (20 reviews) | 
| **App** | Not enough data | 7.7 (20 reviews) | 
| **Widget** | Not enough data | 7.7 (18 reviews) | 
| **Recruitment Pool** | Not enough data | 8.3 (21 reviews) | 

#### Feedback Management

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Media Library** | Not enough data | 7.8 (19 reviews) | 
| **Sorting** | Not enough data | 7.3 (17 reviews) | 
| **Sharing** | Not enough data | 7.7 (21 reviews) | 
| **Privacy** | Not enough data | 7.1 (21 reviews) | 

#### Insights

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Human Transcription** | Not enough data | 6.8 (17 reviews) | 
| **Computer Transcription** | Not enough data | 7.4 (18 reviews) | 
| **Analytics** | Not enough data | 7.6 (19 reviews) | 

#### Agentic AI - Demo Automation

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **AI Demo Agent or Avatar ** | Not enough data | Not enough data | 

### Mobile App Testing

| Product | Score | Reviews |
|---|---|---|
| **Userbrain** | N/A | N/A |
| **Userfeel** | 9.2/10 | 19 |

#### Functionality

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Test Feedback** | Not enough data | 9.5 (11 reviews) | 
| **Test Variety** | Not enough data | 9.3 (10 reviews) | 
| **Emulation** | Not enough data | 9.3 (9 reviews) | 

#### Management

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Test History** | Not enough data | 9.0 (10 reviews) | 
| **Automation** | Not enough data | 9.6 (8 reviews) | 
| **Organization** | Not enough data | 8.3 (9 reviews) | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Userbrain** | N/A | N/A |
| **Userfeel** | 8.9/10 | 9 |

#### Generative AI

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Brand Design Consistency** | Not enough data | 8.6 (6 reviews) | 
| **Survey Deployment** | Not enough data | 8.3 (6 reviews) | 
| **Feedback Collection** | Not enough data | 8.9 (6 reviews) | 
| **Device Responsiveness** | Not enough data | 9.2 (6 reviews) | 

#### Process Management

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | 9.2 (6 reviews) | 
| **Trigger Alerts** | Not enough data | 8.6 (6 reviews) | 
| **Real-Time Analysis** | Not enough data | 8.6 (6 reviews) | 
| **Real-Time Action** | Not enough data | 8.9 (6 reviews) | 

#### System Management

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Security** | Not enough data | 9.2 (6 reviews) | 
| **System Monitoring** | Not enough data | 9.0 (5 reviews) | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Userbrain** | N/A | N/A |
| **Userfeel** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Userbrain | Userfeel | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [User Research Tools](https://www.g2.com/categories/user-research)


**Unique to Userfeel (4):** [Software Testing Tools](https://www.g2.com/categories/software-testing), [Mobile App Testing Software](https://www.g2.com/categories/mobile-app-testing), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback)


---
## Reviewer Demographics

### By Company Size

| Segment | Userbrain | Userfeel | 
|---|---|---|
| **Small-Business** | 77.4% | 62.8% | 
| **Mid-Market** | 16.1% | 31.9% | 
| **Enterprise** | 6.5% | 5.3% | 

### By Industry

#### Userbrain

- **Computer Software:** 10.3%
- **Information Technology and Services:** 10.3%
- **Online Media:** 6.9%
- **Leisure, Travel & Tourism:** 6.9%
- **Hospital & Health Care:** 6.9%
- **Financial Services:** 6.9%
- **Apparel & Fashion:** 3.4%
- **Automotive:** 3.4%
- **Banking:** 3.4%
- **Consumer Goods:** 3.4%
- **Other:** 37.9%

#### Userfeel

- **Computer Software:** 13.8%
- **Retail:** 10.6%
- **Marketing and Advertising:** 10.6%
- **Information Technology and Services:** 8.5%
- **Financial Services:** 6.4%
- **Real Estate:** 3.2%
- **Program Development:** 3.2%
- **Leisure, Travel & Tourism:** 3.2%
- **Accounting:** 2.1%
- **Construction:** 2.1%
- **Other:** 36.2%

---
## Alternatives

### Alternatives to Userbrain

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (528 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3017 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Userback](https://www.g2.com/products/userback/reviews) — 4.7/5 stars (287 reviews)
- [Discuss](https://www.g2.com/products/discuss/reviews) — 4.7/5 stars (277 reviews)
- [CleverX](https://www.g2.com/products/cleverx/reviews) — 4.4/5 stars (253 reviews)
- [Gainsight Product Experience](https://www.g2.com/products/gainsight-product-experience/reviews) — 4.4/5 stars (243 reviews)

### Alternatives to Userfeel

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Userlytics](https://www.g2.com/products/userlytics/reviews) — 4.4/5 stars (189 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (528 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [BrowserStack](https://www.g2.com/products/browserstack/reviews) — 4.4/5 stars (3331 reviews)
- [Panaya Smart Testing and Change Intelligence](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews) — 4.4/5 stars (530 reviews)
- [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4004 reviews)
- [Postman](https://www.g2.com/products/postman/reviews) — 4.6/5 stars (1784 reviews)
- [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) — 4.5/5 stars (372 reviews)
- [TestRail](https://www.g2.com/products/testrail/reviews) — 4.4/5 stars (611 reviews)

---
## Top Discussions

### Userbrain

- Title: [What is the 100% Satisfaction Guarantee?](https://www.g2.com/discussions/what-is-the-100-satisfaction-guarantee) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "If you’re not happy with one of the tests, we’ll send you a new one without any costs. No questions asked."
- Title: [Can I select my participants?](https://www.g2.com/discussions/can-i-select-my-participants) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Sure! You can target our testers based on their language, region, gender, age and device type."
- Title: [How many different tasks can I set?](https://www.g2.com/discussions/how-many-different-tasks-can-i-set) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We don’t limit the amount of tasks you can ask our testers to perform on your site. However, your set of tasks should be doable within 15 minutes."
- Title: [Who and where is your panel from?](https://www.g2.com/discussions/who-and-where-is-your-panel-from) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our testing panel is made of 30000 everyday people, from all around the world. You can target our testers based on their language, region, gender, age, and..."
- Title: [What is a user test?](https://www.g2.com/discussions/what-is-a-user-test) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "A user test is a 5-15 minute screen recording including audio from one of our testers using your site on their own devices.

Our testers will follow the..."

### Userfeel

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/userbrain-vs-userfeel)