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Compare Userbrain and Userfeel 
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At a Glance
Market Segments
Small-Business (80.0% of reviews)
Small-Business (62.8% of reviews)
Entry-Level Pricing
$0.00
Starting at $30.00 1 unmoderated user test With One-Time Purchase
Userbrain
Star Rating
(15)4.8 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansUserfeel
Star Rating
(105)4.5 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $30.00 1 unmoderated user test With One-Time Purchase
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Userbrain excels in ease of use with a score of 9.7, while Userfeel, although still user-friendly, has a slightly lower score of 9.1. Reviewers mention that Userbrain's intuitive interface makes it easier for small businesses to get started quickly.
- Reviewers mention that Userbrain's quality of support is outstanding, scoring 9.8, compared to Userfeel's 9.0. Users on G2 highlight that Userbrain's support team is responsive and helpful, which is crucial for businesses needing quick assistance.
- Users say that Userbrain offers a more comprehensive test feedback functionality with a score of 9.4, while Userfeel's score is lower at 9.0. Reviewers mention that Userbrain's feedback collection process is streamlined, making it easier to gather insights from users.
- G2 users report that Userbrain's participant selection options, particularly in-app recruitment, score 8.3, which is higher than Userfeel's 7.1. Users highlight that Userbrain's ability to recruit participants directly from their app enhances the testing process.
- Reviewers mention that Userbrain shines in automation with a score of 9.3, while Userfeel's score is 8.6. Users say that the automation features in Userbrain help streamline repetitive tasks, saving time for small business owners.
- Users on G2 report that Userbrain's real-time analysis functionality scores 8.9, outperforming Userfeel's 8.6. Reviewers mention that this feature allows businesses to make immediate adjustments based on user feedback, which is vital for improving user experience.
Pricing
Entry-Level Pricing
Userbrain
Free
$0.00
No subscription, no minimum order
- 5 sessions with your own users
- Refills monthly
- Get testers from our 150k+ pool of qualified testers on demand
Userfeel
Unmoderated user test
Starting at $30.00
1 unmoderated user test With One-Time Purchase
This common type of user test is where you create a list of tasks and questions and then get many user testers to record themselves answering them, without the guidance of a moderator. The video recording includes the user testers using your website or app, and audio of them answering your questions and completing your tasks. These user test sessions are usually 20 minutes long and ideal for gaining quick feedback from your target audience on small websites or apps, a limited set of pages or screens, or prototypes.
Pricing depends on the duration of the test and whether you bring your own or use our panel. It's $30 for 20-minute tests if you bring your own, and $60 if you use our panel. We also offer 40 and 60-minute sessions.
- unmoderated user test
Free Trial
Userbrain
Free Trial is available
Userfeel
No trial information availableRatings
Meets Requirements
9.5
11
9.1
78
Ease of Use
9.7
12
9.3
81
Ease of Setup
9.8
7
9.5
60
Ease of Admin
Not enough data
9.1
39
Quality of Support
9.8
11
9.3
71
Has the product been a good partner in doing business?
Not enough data
9.1
37
Product Direction (% positive)
10.0
11
8.6
75
Features by Category
User Response Methods
9.3
5
8.8
44
9.0
5
8.9
47
8.3
5
9.0
41
8.3
5
8.7
33
9.3
5
8.8
43
Participant Selection
7.3
5
9.1
38
5.7
5
8.7
30
6.7
5
9.0
36
8.3
5
8.9
44
Insights
9.0
5
8.6
45
8.3
5
8.9
38
8.7
5
8.8
36
Generative AI
9.0
5
8.8
12
Feedback Source
Not enough data
7.5
21
Not enough data
7.7
20
Not enough data
7.7
20
Not enough data
7.7
18
Not enough data
8.3
21
Feedback Management
Not enough data
7.8
19
Not enough data
7.3
17
Not enough data
7.7
21
Not enough data
7.1
21
Insights
Not enough data
6.8
17
Not enough data
7.4
18
Not enough data
7.6
19
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
11
Not enough data
9.3
10
Not enough data
9.3
9
Management
Not enough data
9.0
10
Not enough data
9.6
8
Not enough data
8.3
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
9.2
6
Process Management
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
System Management
Not enough data
9.2
6
Not enough data
9.0
5
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Userbrain and Userfeel are categorized as User Research
Unique Categories
Userbrain has no unique categories
Userfeel is categorized as Enterprise Feedback Management, Software Testing, Mobile App Testing, and Consumer Video Feedback
Reviews
Reviewers' Company Size
Userbrain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userfeel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.3%
Retail
6.7%
Marketing and Advertising
6.7%
Leisure, Travel & Tourism
6.7%
Law Practice
6.7%
Other
60.0%
Computer Software
13.8%
Retail
10.6%
Marketing and Advertising
10.6%
Information Technology and Services
8.5%
Financial Services
6.4%
Other
50.0%
Alternatives
Discussions
What is a user test?
1 Comment
Official Response from Userbrain
A user test is a 5-15 minute screen recording including audio from one of our testers using your site on their own devices.
Our testers will follow the...Read more
Who and where is your panel from?
1 Comment
Official Response from Userbrain
Our testing panel is made of 30000 everyday people, from all around the world. You can target our testers based on their language, region, gender, age, and...Read more
How many different tasks can I set?
1 Comment
Official Response from Userbrain
We don’t limit the amount of tasks you can ask our testers to perform on your site. However, your set of tasks should be doable within 15 minutes.Read more
Userfeel has no discussions with answers
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