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Compare UserBit and UserVoice 
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At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
Free
Starting at $10,788.00 200 Unique End Users Per Year
UserBit
Star Rating
(18)4.7 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 3 pricing plansUserVoice
Star Rating
(244)4.5 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserVoice excels in its Feedback Management features, particularly with its high ranking in Commenting (9.6) and Ranking (9.5), which allows teams to prioritize user feedback effectively. In contrast, UserBit's feedback management capabilities, while solid, do not reach the same level of user satisfaction.
- Reviewers mention that UserBit shines in Note Taking with a score of 9.4, making it a preferred choice for teams that require detailed documentation of user feedback and ideas. UserVoice, however, has a lower score of 6.7 in this area, indicating that users may find it lacking in comprehensive note-taking functionalities.
- G2 users highlight UserBit's superior Tagging feature, scoring 9.3, which facilitates better organization and retrieval of feedback. UserVoice, while also effective, scores slightly lower at 8.8, suggesting that users may find UserBit's tagging system more intuitive and user-friendly.
- Users on G2 report that UserVoice has a robust Integrations score of 9.7, making it easier to connect with other tools and platforms. This is a significant advantage for teams looking to streamline their workflows. UserBit, while offering integrations, does not match this level of connectivity.
- Reviewers mention that UserBit's Customer Ideation feature scores 8.9, which is highly regarded for fostering collaboration and idea generation among users. UserVoice, while effective, does not provide the same level of engagement in this area, which may impact teams focused on collaborative feedback collection.
- Users say that UserVoice's Quality of Support is rated at 9.1, indicating a strong commitment to customer service. In comparison, UserBit scores even higher at 9.8, suggesting that users may experience more responsive and helpful support when using UserBit.
Pricing
Entry-Level Pricing
UserBit
Free
Free
Ideal for evaluating UserBit with your team, or for students.
- 1 Free Project
- Unlimited team members
- Unlimited viewers
UserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
UserBit
Free Trial is available
UserVoice
No trial information availableRatings
Meets Requirements
9.3
10
8.9
180
Ease of Use
8.5
10
8.8
182
Ease of Setup
Not enough data
8.5
82
Ease of Admin
Not enough data
8.6
93
Quality of Support
9.8
9
9.1
140
Has the product been a good partner in doing business?
Not enough data
9.1
88
Product Direction (% positive)
8.8
10
8.1
179
Features by Category
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
8.8
7
9.4
6
8.6
7
Not enough data
9.0
8
Not enough data
Functionality
Feature Not Available
8.6
7
9.3
9
8.8
7
9.4
9
Feature Not Available
Not enough data
9.7
5
Feedback
Not enough data
9.5
29
Not enough data
9.5
39
Idea Sources
Not enough data
9.5
37
Not enough data
9.3
37
Idea Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
21
Not enough data
9.3
34
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.7
21
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.9
25
Not enough data
8.6
20
Not enough data
8.6
21
Feedback Analysis
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
13
Not enough data
8.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.3
47
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
49
Process Management
Not enough data
8.5
61
|
Verified
Not enough data
8.6
16
Not enough data
8.2
58
|
Verified
Not enough data
8.4
45
System Management
Not enough data
8.9
54
|
Verified
Not enough data
8.8
38
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
Not enough data
7.6
40
Not enough data
Feature Not Available
Not enough data
8.9
74
Planning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
31
Not enough data
7.6
29
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
27
Categories
Categories
Shared Categories
UserBit and UserVoice are categorized as User Research Repositories
Unique Categories
UserBit has no unique categories
UserVoice is categorized as Feedback Analytics, Decision-Making, Repository Management, Product Analytics, Product Management, Idea Management, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
UserBit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
11.1%
Information Technology and Services
11.1%
Financial Services
11.1%
Computer Software
11.1%
Consulting
5.6%
Other
50.0%
Computer Software
42.5%
Information Technology and Services
19.7%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.1%
Other
29.6%
Discussions
UserBit has no discussions with answers
UserVoice has no discussions with answers
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