Introducing G2.ai, the future of software buying.Try now
Compare User Interviews and Userlytics 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Postman
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Qase
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Alchemer Survey
Visit Website
At a Glance
Market Segments
Small-Business (52.5% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$49.00
Free Trial
User Interviews
Star Rating
(1,044)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansUserlytics
Star Rating
(170)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "User Interviews" excels in ease of use with a score of 9.2, while "Userlytics" has a lower score of 8.1, indicating that navigating the interface and conducting user interviews is more intuitive with User Interviews.
- Reviewers mention that "Userlytics" offers superior video feedback capabilities, scoring 8.5 for video snippets and video interviews, compared to "User Interviews," which scores 6.2 and 8.2 respectively. This suggests that users find "Userlytics" more effective for capturing and analyzing video responses.
- G2 users highlight that "User Interviews" has a higher quality of support with a score of 9.2, while "Userlytics" scores 9.5, indicating that both platforms provide strong support, but "Userlytics" may have a slight edge in responsiveness and assistance.
- Users on G2 report that "User Interviews" has a more robust survey management system, particularly in survey builder and distribution, scoring 8.6 and 8.8 respectively, while "Userlytics" does not provide specific scores for these features, suggesting a potential gap in functionality.
- Reviewers mention that "Userlytics" shines in generative AI capabilities, particularly in AI text summarization with a score of 7.6, compared to "User Interviews," which scores only 5.3. This indicates that "Userlytics" may offer more advanced features for summarizing user feedback.
- Users say that "User Interviews" has a strong focus on privacy, scoring 9.2, which is crucial for businesses concerned about data security, while "Userlytics" does not provide a specific score in this area, potentially raising concerns for users prioritizing privacy.
Pricing
Entry-Level Pricing
User Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Userlytics
Try Userlytics for Free
Free Trial
- https://www.userlytics.com/demo
Free Trial
User Interviews
Free Trial is available
Userlytics
Free Trial is available
Ratings
Meets Requirements
8.9
573
8.5
125
Ease of Use
9.0
592
8.2
126
Ease of Setup
8.6
209
8.6
70
Ease of Admin
9.0
114
8.6
63
Quality of Support
9.1
527
9.5
126
Has the product been a good partner in doing business?
9.1
114
9.3
64
Product Direction (% positive)
9.3
588
9.0
114
Features by Category
User Response Methods
7.5
225
|
Verified
8.3
77
|
Verified
6.2
195
8.4
89
|
Verified
8.2
224
8.4
86
|
Verified
5.9
192
7.3
51
6.6
203
8.0
82
|
Verified
Participant Selection
6.9
197
7.5
66
|
Verified
4.9
48
7.2
42
6.0
188
7.4
52
|
Verified
8.1
217
|
Verified
8.2
90
|
Verified
Insights
6.7
189
|
Verified
8.0
90
|
Verified
6.9
198
|
Verified
7.9
82
|
Verified
6.8
197
|
Verified
7.6
77
Generative AI
5.0
75
7.6
33
Feedback Source
Not enough data
8.1
13
Not enough data
8.7
13
Not enough data
7.7
11
Not enough data
7.7
10
Not enough data
7.7
15
Feedback Management
Not enough data
8.2
11
Not enough data
8.5
12
Not enough data
8.5
14
Not enough data
8.8
14
Insights
Not enough data
Feature Not Available
Not enough data
8.5
14
Not enough data
8.4
15
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.3
180
Not enough data
8.5
227
Not enough data
8.2
171
Not enough data
8.6
189
Not enough data
Survey Customization
7.7
161
Not enough data
8.0
162
Not enough data
7.9
166
Not enough data
Feature Not Available
Not enough data
Survey Insights
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.5
163
Not enough data
Agentic AI - Survey
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
User Interviews and Userlytics are categorized as User Research
Unique Categories
User Interviews is categorized as Survey
Userlytics is categorized as Software Testing, Enterprise Feedback Management, and Consumer Video Feedback
Reviews
Reviewers' Company Size
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Computer Software
13.0%
Information Technology and Services
9.3%
Financial Services
8.7%
Marketing and Advertising
8.1%
Retail
5.0%
Other
55.9%
Discussions
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is Amazon credit the main form of payment?
1 Comment
UM
We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)Read more
Userlytics has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
