Compare User Interviews and Userfeel 
Featured Products
At a Glance
Market Segments
Small-Business (52.7% of reviews)
Small-Business (62.8% of reviews)
Entry-Level Pricing
$49.00
Contact Us With One-Time Purchase
User Interviews
Star Rating
(1,045)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansUserfeel
Star Rating
(105)4.5 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that User Interviews excels in overall user satisfaction, reflected in its high G2 Score of 87.56. Users appreciate the platform's user-friendly interface and efficient customer support, making it a reliable choice for conducting user research.
- Users say that Userfeel offers a solid experience for remote usability testing, particularly highlighting its speed in completing user sessions and the helpful expert consultation during setup. This makes it a practical option for teams looking to validate design choices quickly.
- Reviewers mention that User Interviews has a more extensive user base, with 680 total reviews compared to Userfeel's 94. This larger pool of feedback suggests a more robust understanding of the platform's strengths and weaknesses, providing potential users with greater confidence in their decision.
- According to verified reviews, Userfeel shines in its ease of setup, with users noting that the process is straightforward and efficient. This is particularly beneficial for teams that need to get up and running quickly without extensive training.
- Users highlight that while User Interviews has a slightly lower score in setup ease, it compensates with its intuitive UI that simplifies complex tasks, such as implementing skipping logic, making it a favorite among those who prioritize functionality.
- Reviewers note that both platforms provide good support, but Userfeel's expert consultation during initial tests is particularly praised, helping users feel more confident in their testing processes, while User Interviews is recognized for its responsive customer service.
Pricing
Entry-Level Pricing
User Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Userfeel
Custom
Contact Us
With One-Time Purchase
Our Custom Plan is designed for enterprises and high-growth digital agencies that treat user research as a mission-critical, daily operation. When your roadmap involves heavy monthly testing across multiple product lines, international markets, and complex user journeys, this plan provides the scale and architectural support you need.
Instead of navigating rigid tiers, we partner with your UX or Product Ops team to build a high-volume credit structure that matches your annual research velocity—ensuring your researchers never hit a "paywall" mid-sprint.
- AI summary
- AI smart recommendations
- AI assistant
Free Trial
User Interviews
Free Trial is available
Userfeel
No trial information availableRatings
Meets Requirements
8.9
571
9.1
78
Ease of Use
9.0
590
9.3
81
Ease of Setup
8.6
208
9.5
60
Ease of Admin
9.0
114
9.1
39
Quality of Support
9.1
525
9.3
71
Has the product been a good partner in doing business?
9.1
114
9.1
37
Product Direction (% positive)
9.3
586
8.6
75
Features by Category
User Response Methods
7.5
223
|
Verified
8.8
44
6.2
193
8.9
47
8.2
223
9.0
41
5.9
190
8.7
33
6.6
202
8.8
43
Participant Selection
6.9
195
9.1
38
4.9
48
8.7
30
6.0
187
9.0
36
8.1
215
|
Verified
8.9
44
Insights
6.7
188
|
Verified
8.6
45
6.9
197
|
Verified
8.9
38
6.7
196
|
Verified
8.8
36
Generative AI
4.9
74
8.8
12
Feedback Source
Not enough data
7.5
21
Not enough data
7.7
20
Not enough data
7.7
20
Not enough data
7.7
18
Not enough data
8.3
21
Feedback Management
Not enough data
7.8
19
Not enough data
7.3
17
Not enough data
7.7
21
Not enough data
7.1
21
Insights
Not enough data
6.8
17
Not enough data
7.4
18
Not enough data
7.6
19
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
11
Not enough data
9.3
10
Not enough data
9.3
9
Management
Not enough data
9.0
10
Not enough data
9.6
8
Not enough data
8.3
9
Survey Management
8.3
179
Not enough data
8.5
226
Not enough data
8.2
170
Not enough data
8.6
188
Not enough data
Survey Customization
7.7
160
Not enough data
8.0
161
Not enough data
7.9
165
Not enough data
Feature Not Available
Not enough data
Survey Insights
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
147
Not enough data
8.5
162
Not enough data
Agentic AI - Survey
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
9.2
6
Process Management
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
System Management
Not enough data
9.2
6
Not enough data
9.0
5
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
User Interviews and Userfeel are categorized as User Research
Unique Categories
User Interviews is categorized as Survey
Userfeel is categorized as Software Testing, Mobile App Testing, Enterprise Feedback Management, and Consumer Video Feedback
Reviews
Reviewers' Company Size
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userfeel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.0%
Computer Software
9.5%
Market Research
8.5%
Financial Services
5.5%
Research
4.5%
Other
61.1%
Computer Software
13.8%
Retail
10.6%
Marketing and Advertising
10.6%
Information Technology and Services
8.5%
Financial Services
6.4%
Other
50.0%
Discussions
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
Userfeel has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
