# Upwork, Worksuite vs Freelancer.com Comparison

| | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 3,198 | 113 | 178 | 
| **Largest Market Segment** | Small-Business (95.5% of reviews) | Mid-Market (50.9% of reviews) | Small-Business (69.3% of reviews) | 
| **Entry Level Price** | Free | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Upwork

Pros:
- Ease of Use (665 reviews)
- Job Opportunities (367 reviews)

Cons:
- Expensive (474 reviews)
- High Fees (454 reviews)

### Worksuite

Pros:
- Ease of Use (23 reviews)
- Intuitive (10 reviews)

Cons:
- Limited Features (6 reviews)
- Limitations (5 reviews)

### Freelancer.com

Pros:
- Ease of Use (31 reviews)
- Time Efficiency (19 reviews)

Cons:
- Expensive (8 reviews)
- Job Scarcity (4 reviews)

---
## Ratings Comparison
| Rating | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (2384 reviews) | 8.4 (83 reviews) | 8.1 (109 reviews) | 
  | **Ease of Use** | 8.9 (2435 reviews) | 8.6 (84 reviews) | 8.4 (111 reviews) | 
  | **Ease of Setup** | 8.9 (1660 reviews) | 7.9 (62 reviews) | 7.9 (42 reviews) | 
  | **Ease of Admin** | 8.8 (655 reviews) | 8.0 (51 reviews) | 7.2 (10 reviews) | 
  | **Quality of Support** | 8.2 (2126 reviews) | 8.9 (77 reviews) | 7.9 (105 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (663 reviews) | 8.8 (51 reviews) | 7.4 (11 reviews) | 
  | **Product Direction (% positive)** | 7.3 (2258 reviews) | 8.1 (79 reviews) | 7.5 (104 reviews) | 

---
## Pricing

### Upwork

#### Entry-Level Pricing

Plan: Basic

Price: Free

Description: Hire for occasional, project-based work.

Get started for free.*

Key Features:
- Marketplace access — skilled freelancers across thousands of skills
- Talent profiles — portfolios, ratings, and work history
- Hiring tools — proposals and terms in one place

[Browse all 2 editions](https://www.g2.com/products/upwork/pricing)

#### Free Trial

Yes

### Worksuite

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Freelancer.com

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **Upwork** | N/A | N/A |
| **Worksuite** | 7.6/10 | 20 |
| **Freelancer.com** | N/A | N/A |

#### Platform Basics

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Interoperability** | Not enough data | 7.2 (15 reviews) | Not enough data | 
| **Performance** | Not enough data | 8.2 (16 reviews) | Not enough data | 
| **Portal** | Not enough data | 7.7 (15 reviews) | Not enough data | 

#### Platform Performance

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Reporting** | Not enough data | 7.3 (16 reviews) | Not enough data | 
| **Application Monitoring** | Not enough data | 7.4 (14 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Document management** | Not enough data | 7.6 (18 reviews) | Not enough data | 
| **Requalification** | Not enough data | 6.9 (14 reviews) | Not enough data | 
| **Compliance** | Not enough data | 7.8 (15 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Onboarding** | Not enough data | 8.5 (18 reviews) | Not enough data | 
| **Pre-qualifiation** | Not enough data | 7.1 (15 reviews) | Not enough data | 
| **Onsite Monitoring** | Not enough data | 7.5 (16 reviews) | Not enough data | 

#### Generative AI

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | Not enough data | 

### Freelancer Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Upwork** | 8.2/10 | 95 |
| **Worksuite** | 8.1/10 | 38 |
| **Freelancer.com** | N/A | N/A |

#### Platform Basics

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Payment** | 8.7 (67 reviews) | 8.9 (27 reviews) | Not enough data | 
| **Project Management** | 7.9 (65 reviews) | 8.2 (28 reviews) | Not enough data | 
| **Dashboard** | 8.3 (67 reviews) | 8.7 (36 reviews) | Not enough data | 

#### Generative AI

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **AI Text Summarization** | 6.6 (56 reviews) | 6.8 (16 reviews) | Not enough data | 

#### Platform Performance

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Interoperability** | 7.1 (58 reviews) | 7.4 (27 reviews) | Not enough data | 
| **Performance** | 8.5 (71 reviews) | 8.9 (30 reviews) | Not enough data | 
| **Monitoring** | Feature Not Available | 8.2 (32 reviews) | Not enough data | 

#### Platform Content

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Contracts** | 8.3 (66 reviews) | 8.6 (34 reviews) | Not enough data | 
| **Request Tool** | 7.9 (60 reviews) | 8.2 (32 reviews) | Not enough data | 
| **Selection Management** | 8.1 (74 reviews) | 8.5 (32 reviews) | Not enough data | 
| **Invoicing Tool** | 8.2 (58 reviews) | 8.2 (28 reviews) | Not enough data | 
| **Proposal Tool** | 8.1 (59 reviews) | 7.9 (28 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Reporting** | 8.1 (60 reviews) | 7.9 (30 reviews) | Not enough data | 
| **Mobility** | 8.4 (60 reviews) | 7.3 (26 reviews) | Not enough data | 
| **Portal** | 8.2 (59 reviews) | 7.7 (28 reviews) | Not enough data | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **Upwork** | N/A | N/A |
| **Worksuite** | 7.8/10 | 12 |
| **Freelancer.com** | N/A | N/A |

#### Platform Basics

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Performance** | Not enough data | 7.8 (9 reviews) | Not enough data | 
| **Portal** | Not enough data | 8.0 (9 reviews) | Not enough data | 

#### Platform Administration

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Integrations** | Not enough data | 7.6 (9 reviews) | Not enough data | 
| **Compliance** | Not enough data | 8.0 (9 reviews) | Not enough data | 
| **Reporting** | Not enough data | 7.6 (9 reviews) | Not enough data | 

#### Platform Payment Content

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Document management** | Not enough data | 7.6 (11 reviews) | Not enough data | 
| **Invoicing Tool** | Not enough data | 8.0 (10 reviews) | Not enough data | 
| **Wage access** | Not enough data | 7.6 (9 reviews) | Not enough data | 

### Vendor Management

| Product | Score | Reviews |
|---|---|---|
| **Upwork** | N/A | N/A |
| **Worksuite** | 7.6/10 | 5 |
| **Freelancer.com** | N/A | N/A |

#### Agentic AI - Vendor Management

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Revenue Recognition

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Usage Tracking** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Deferred Revenue** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Revenue Accrual** | Not enough data | 6.3 (5 reviews) | Not enough data | 

### Freelance Platforms

| Product | Score | Reviews |
|---|---|---|
| **Upwork** | 8.3/10 | 2105 |
| **Worksuite** | 8.2/10 | 7 |
| **Freelancer.com** | 8.3/10 | 95 |

#### Hiring

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **RFP Creator** | 7.1 (1462 reviews) | 8.1 (6 reviews) | 7.9 (58 reviews) | 
| **Messaging** | 8.8 (1897 reviews) | 8.6 (7 reviews) | 8.4 (85 reviews) | 
| **Freelance Screening** | 8.5 (1778 reviews) | 6.9 (6 reviews) | 8.1 (77 reviews) | 
| **Freelance Profiles** | 8.8 (1884 reviews) | 8.9 (6 reviews) | 8.6 (80 reviews) | 

#### Project Management

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Calendar** | 7.2 (1058 reviews) | 8.6 (6 reviews) | Feature Not Available | 
| **Guidelines and Policies** | 8.1 (1683 reviews) | 9.0 (5 reviews) | 8.3 (69 reviews) | 
| **Workflow Builder** | 8.5 (24 reviews) | 8.8 (7 reviews) | 7.9 (62 reviews) | 
| **Digital Asset Management** | 7.7 (1589 reviews) | 7.0 (5 reviews) | Feature Not Available | 

#### Payment

| Feature | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Payment Automation** | 8.8 (1847 reviews) | 8.9 (6 reviews) | 8.2 (73 reviews) | 
| **Secure Payments** | 9.3 (1899 reviews) | 9.4 (6 reviews) | 8.7 (74 reviews) | 
| **Multi-Currency Payments** | 8.1 (1470 reviews) | 7.0 (5 reviews) | 8.6 (68 reviews) | 
| **Multiple Payment Methods** | 8.5 (1586 reviews) | 7.3 (5 reviews) | 8.5 (71 reviews) | 

---
## Categories
**Shared Categories (1):** [Freelance Platforms](https://www.g2.com/categories/freelance-platforms)

**Unique to Upwork (1):** [Freelancer Management Systems ](https://www.g2.com/categories/freelancer-management-systems)

**Unique to Worksuite (4):** [Freelancer Management Systems ](https://www.g2.com/categories/freelancer-management-systems), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Vendor Management Software](https://www.g2.com/categories/vendor-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Upwork | Worksuite | Freelancer.com | 
|---|---|---|---|
| **Small-Business** | 95.5% | 27.7% | 69.3% | 
| **Mid-Market** | 4.2% | 50.9% | 18.6% | 
| **Enterprise** | 0.3% | 21.4% | 12.1% | 

### By Industry

#### Upwork

- **Marketing and Advertising:** 15.1%
- **Information Technology and Services:** 9.3%
- **Computer Software:** 9.2%
- **Writing and Editing:** 6.8%
- **Graphic Design:** 4.9%
- **Consulting:** 3.1%
- **Accounting:** 2.9%
- **Design:** 2.9%
- **Management Consulting:** 1.9%
- **Internet:** 1.8%
- **Other:** 42.1%

#### Worksuite

- **Marketing and Advertising:** 19.8%
- **Media Production:** 6.3%
- **E-Learning:** 5.4%
- **Information Technology and Services:** 5.4%
- **Online Media:** 5.4%
- **Events Services:** 3.6%
- **Financial Services:** 3.6%
- **Hospitality:** 3.6%
- **Writing and Editing:** 3.6%
- **Broadcast Media:** 3.6%
- **Other:** 39.6%

#### Freelancer.com

- **Computer Software:** 24.8%
- **Information Technology and Services:** 17.6%
- **Design:** 6.4%
- **Writing and Editing:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Graphic Design:** 4.0%
- **Accounting:** 1.6%
- **Biotechnology:** 1.6%
- **Computer & Network Security:** 1.6%
- **Financial Services:** 1.6%
- **Other:** 29.6%

---
## Alternatives

### Alternatives to Upwork

- [Fiverr](https://www.g2.com/products/fiverr/reviews) — 4.3/5 stars (462 reviews)
- [Bark.com](https://www.g2.com/products/bark-com/reviews) — 1.6/5 stars (332 reviews)
- [Toptal](https://www.g2.com/products/toptal/reviews) — 4.7/5 stars (270 reviews)
- [Skyword360](https://www.g2.com/products/skyword360/reviews) — 4.3/5 stars (197 reviews)
- [CloudDevs.com](https://www.g2.com/products/clouddevs-com/reviews) — 4.9/5 stars (163 reviews)
- [PeoplePerHour.com](https://www.g2.com/products/peopleperhour-com/reviews) — 4.0/5 stars (97 reviews)
- [Guru.com](https://www.g2.com/products/guru-com/reviews) — 3.2/5 stars (20 reviews)
- [Turing.com](https://www.g2.com/products/turing-com/reviews) — 4.3/5 stars (20 reviews)
- [Dribbble](https://www.g2.com/products/balkan-brothers-ltd-dribbble/reviews) — 4.2/5 stars (24 reviews)
- [Pepper](https://www.g2.com/products/pepper-content-pepper/reviews) — 4.6/5 stars (496 reviews)

### Alternatives to Worksuite

- [TalentDesk.io](https://www.g2.com/products/talentdesk-io/reviews) — 4.8/5 stars (65 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (400 reviews)
- [Fiverr Enterprise](https://www.g2.com/products/fiverr-enterprise/reviews) — 4.7/5 stars (176 reviews)
- [Remote](https://www.g2.com/products/remote/reviews) — 4.5/5 stars (4064 reviews)
- [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) — 4.7/5 stars (6604 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12899 reviews)
- [Oyster](https://www.g2.com/products/oyster-oyster/reviews) — 4.4/5 stars (1504 reviews)
- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (10949 reviews)
- [Plane](https://www.g2.com/products/plane/reviews) — 4.6/5 stars (868 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (630 reviews)

### Alternatives to Freelancer.com

- [Fiverr](https://www.g2.com/products/fiverr/reviews) — 4.3/5 stars (462 reviews)
- [Skyword360](https://www.g2.com/products/skyword360/reviews) — 4.3/5 stars (197 reviews)
- [PeoplePerHour.com](https://www.g2.com/products/peopleperhour-com/reviews) — 4.0/5 stars (97 reviews)
- [Guru.com](https://www.g2.com/products/guru-com/reviews) — 3.2/5 stars (20 reviews)
- [Bark.com](https://www.g2.com/products/bark-com/reviews) — 1.6/5 stars (332 reviews)
- [Toptal](https://www.g2.com/products/toptal/reviews) — 4.7/5 stars (270 reviews)
- [Pepper](https://www.g2.com/products/pepper-content-pepper/reviews) — 4.6/5 stars (496 reviews)
- [Braintrust AIR](https://www.g2.com/products/braintrust-air/reviews) — 4.4/5 stars (759 reviews)
- [Popular Pays](https://www.g2.com/products/popular-pays/reviews) — 4.4/5 stars (272 reviews)
- [CloudDevs.com](https://www.g2.com/products/clouddevs-com/reviews) — 4.9/5 stars (163 reviews)

---
## Top Discussions

### Upwork

- Title: [Is Upwork better or Fiverr?](https://www.g2.com/discussions/upwork-is-upwork-better-or-fiverr) — 3 comments, 4 upvotes
  > **Top comment:** "Upwork"
- Title: [As a new user of Upwork, how can I effectively use its proposal bidding system to increase my chances of winning projects?](https://www.g2.com/discussions/as-a-new-user-of-upwork-how-can-i-effectively-use-its-proposal-bidding-system-to-increase-my-chances-of-winning-projects) — 2 comments, 1 upvote
  > **Top comment:** "Describe your expertise and show some samples. Try to bid first. Deliver projects on time. Be pricing competitive. Then done. You will grow soon."
- Title: [What is Upwork used for?](https://www.g2.com/discussions/what-is-upwork-used-for) — 2 comments, 2 upvotes
  > **Top comment:** "Upwork is a global freelancing platform that connects businesses or individuals (clients) with skilled professionals (freelancers). It’s used for both hiring..."
- Title: [What is Upwork platform?](https://www.g2.com/discussions/what-is-upwork-platform) — 2 comments
  > **Top comment:** "Simple one word will give you option to get business from world clients"
- Title: [How Can I grow more on Upwork?](https://www.g2.com/discussions/how-can-i-grow-more-on-upwork) — 1 comment, 1 upvote
  > **Top comment:** "You can Grow on Upwork by learning more new and advanced skills to offer them for selling purposes and earn more and grow, Because, Upwork is the most..."

### Worksuite

- Title: [How much does Shortlist cost?](https://www.g2.com/discussions/how-much-does-shortlist-cost) — 1 comment
  > **Top comment:** "At Worksuite, we have 3 pricing plans: Essential for $500/m (with a free trial period), Vision for $1000/m and a flexible Enterprise plan best fitted for..."
- Title: [What is Shortlist software?](https://www.g2.com/discussions/what-is-shortlist-software) — 1 comment
  > **Top comment:** "Worksuite (formerly Shorlist) is a complete, customizable solution to help you grow and organize your contractor network. It is the smartest, fastest way to..."
- Title: [Will Shortlist work with my existing systems?](https://www.g2.com/discussions/will-shortlist-work-with-my-existing-systems) — 1 comment, 1 upvote
  > **Top comment:** "Robust, self-service Zapier integrations are included with all Worksuite plans. Our Worksuite Zapier triggers and actions can be found here:..."
- Title: [Does Shortlist support international payments?](https://www.g2.com/discussions/does-shortlist-support-international-payments) — 1 comment, 1 upvote
  > **Top comment:** "Worksuite specializes in processing payments globally, meeting country-specific Compliance regulations and delivering in any currency your freelancers wish..."
- Title: [How many freelancers can I have on each plan?](https://www.g2.com/discussions/how-many-freelancers-can-i-have-on-each-plan) — 1 comment, 1 upvote
  > **Top comment:** "There is no limit to the amount of talent that you can have within your environment. We can even segment them by talent type as well. We usually see..."

### Freelancer.com

- Title: [Why payoneer is not attached for withdrawals in freelancer.com?](https://www.g2.com/discussions/27014-why-payoneer-is-not-attached-for-withdrawals-in-freelancer-com) — 1 comment
  > **Top comment:** "Do you need to keep an eye on your spouse by gaining access to their emails? As a parent, do you want to know what your kids do on a daily basis on social..."
- Title: [What is the best way to win freelancer contests?](https://www.g2.com/discussions/what-is-the-best-way-to-win-freelancer-contests) — 1 comment, 1 upvote
  > **Top comment:** "Do you need to keep an eye on your spouse by gaining access to their emails? As a parent, do you want to know what your kids do on a daily basis on social..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/upwork-vs-worksuite-vs-freelancer-com)