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Compare UptimeRobot and xMatters

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At a Glance
UptimeRobot
UptimeRobot
Star Rating
(257)4.7 out of 5
Market Segments
Small-Business (72.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plans
xMatters
xMatters
Star Rating
(701)4.5 out of 5
Market Segments
Enterprise (64.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Learn more about xMatters

UptimeRobot vs xMatters

When assessing the two solutions, reviewers found UptimeRobot easier to use, set up, and administer. Reviewers also preferred doing business with UptimeRobot overall.

  • Reviewers felt that UptimeRobot meets the needs of their business better than xMatters.
  • When comparing quality of ongoing product support, reviewers felt that UptimeRobot is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of xMatters over UptimeRobot.
Pricing
Entry-Level Pricing
UptimeRobot
Free Plan
$0.00
Browse all 4 pricing plans
xMatters
Free
Free
10 Users Per Month
Learn more about xMatters
Free Trial
UptimeRobot
No trial information available
xMatters
Free Trial is available
Ratings
Meets Requirements
9.3
202
9.1
497
Ease of Use
9.5
218
8.8
513
Ease of Setup
9.5
174
8.8
291
Ease of Admin
9.4
139
8.8
181
Quality of Support
9.2
128
9.1
422
Has the product been a good partner in doing business?
9.4
120
9.3
173
Product Direction (% positive)
9.0
201
9.2
482
Features by Category
7.8
162
Not enough data
Functionality
9.1
152
Not enough data
9.5
162
Not enough data
9.5
158
Not enough data
9.0
150
Not enough data
9.0
145
Not enough data
8.2
134
Not enough data
Agentic AI - Website Monitoring
7.2
13
Not enough data
6.5
12
Not enough data
7.9
12
Not enough data
6.5
12
Not enough data
6.3
10
Not enough data
6.4
11
Not enough data
6.8
11
Not enough data
Not enough data
8.3
339
Monitoring
Not enough data
9.3
294
Not enough data
9.5
319
|
Verified
Not enough data
9.1
297
|
Verified
Not enough data
7.9
21
Management Tools
Not enough data
9.1
289
Not enough data
9.1
290
|
Verified
Not enough data
9.0
274
|
Verified
Generative AI
Not enough data
8.5
71
Not enough data
8.6
73
Agentic AI - Incident Management
Not enough data
7.0
16
Not enough data
7.1
12
Not enough data
8.5
20
Not enough data
8.1
15
Not enough data
6.9
12
Not enough data
7.3
13
Not enough data
7.1
14
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
Not enough data
8.8
86
ServiceNow Apps
Not enough data
9.3
73
Not enough data
9.4
73
Agentic AI - ServiceNow Store Apps
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.6
6
Not enough data
7.5
10
Generative AI
Not enough data
Feature Not Available
Agentic AI - IT Alerting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
UptimeRobot
UptimeRobot
xMatters
xMatters
UptimeRobot and xMatters share no categories
Unique Categories
UptimeRobot
UptimeRobot is categorized as Website Monitoring
xMatters
xMatters is categorized as Incident Management, ServiceNow Store Apps, and IT Alerting
Reviews
Reviewers' Company Size
UptimeRobot
UptimeRobot
Small-Business(50 or fewer emp.)
72.6%
Mid-Market(51-1000 emp.)
21.0%
Enterprise(> 1000 emp.)
6.5%
xMatters
xMatters
Small-Business(50 or fewer emp.)
10.1%
Mid-Market(51-1000 emp.)
25.3%
Enterprise(> 1000 emp.)
64.5%
Reviewers' Industry
UptimeRobot
UptimeRobot
Information Technology and Services
19.4%
Computer Software
11.3%
Marketing and Advertising
7.7%
Non-Profit Organization Management
5.6%
Computer & Network Security
5.2%
Other
50.8%
xMatters
xMatters
Information Technology and Services
20.4%
Financial Services
9.1%
Computer Software
7.5%
Hospital & Health Care
6.6%
Banking
5.1%
Other
51.4%
Alternatives
UptimeRobot
UptimeRobot Alternatives
Freshping by Freshworks
Freshping by Freshworks
Add Freshping by Freshworks
Site24x7
Site24x7
Add Site24x7
Better Stack
Better Stack
Add Better Stack
Uptime.com
Uptime.com
Add Uptime.com
xMatters
xMatters Alternatives
PagerDuty
PagerDuty
Add PagerDuty
Opsgenie
Opsgenie
Add Opsgenie
Splunk On-Call
Splunk On-Call
Add Splunk On-Call
SolarWinds IT Incident Response (Squadcast)
SolarWinds IT Incident Response (Squadcast)
Add SolarWinds IT Incident Response (Squadcast)
Discussions
UptimeRobot
UptimeRobot Discussions
Where is UptimeRobot located?
1 Comment
Clinton F.
CF
I don't know. But according to their website: "We verify incidents from various geo-locations to prevent false-positives."Read more
Is there a limit of the number of sites to be monitored?
1 Comment
Julian L.
JL
Right now it looks like UptimeRobot lets you monitor 50 sites for free at 5-minute intervals. If you want shorter monitoring intervals (1 minute), that's a...Read more
What are the benefits and drawbacks of using UptimeRobot for website uptime monitoring?
1 Comment
Pedro P.
PP
I'm currently using UptimeRobot (free tier) to monitor 7 pages and REST API services. In this context, the benefits are free monitoring and timely email...Read more
xMatters
xMatters Discussions
What is xMatters Flow Designer?
1 Comment
Official Response from xMatters
Flow Designer is a visual workflow builder for incident management. With it, our customers can easily orchestrate communication across their enterprise...Read more
Is Flow Designer available for all customer subscription levels, including Free?
1 Comment
Official Response from xMatters
Yes, Flow Designer is available for all product tiers at no additional charge: Free, Starter, Base,& Advanced.We want every customer to get the most value...Read more
Who is xMatters?
1 Comment
Official Response from xMatters
xMatters is a digital service availability platform that helps enterprises prevent, manage, and resolve IT incidents. Organizations rely on xMatters to...Read more