Compare Upsiide and UserTesting 
At a Glance
Market Segments
Small-Business (46.2% of reviews)
Enterprise (41.8% of reviews)
Entry-Level Pricing
Contact Us
Contact Us Per Year
Upsiide
Star Rating
(27)4.3 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansUserTesting
Star Rating
(787)4.4 out of 5
Market Segments
Enterprise (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansUpsiide vs UserTesting
When assessing the two solutions, reviewers found Upsiide easier to use and set up. However, UserTesting is easier to administer. Reviewers also preferred doing business with UserTesting overall.
- Reviewers felt that UserTesting meets the needs of their business better than Upsiide.
- When comparing quality of ongoing product support, reviewers felt that UserTesting is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Upsiide over UserTesting.
Pricing
Entry-Level Pricing
Upsiide
Enterprise
Contact Us
For established companies and agencies with frequent, ongoing research needs.
- Unlimited Users
- General Surveys
- Access to Audience Marketplace
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Upsiide
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
8.2
23
8.6
600
Ease of Use
8.9
23
8.4
631
Ease of Setup
8.7
10
8.6
297
Ease of Admin
8.5
9
8.7
231
Quality of Support
8.9
19
9.0
523
Has the product been a good partner in doing business?
7.7
8
8.8
226
Product Direction (% positive)
8.3
20
8.1
590
Features by Category
User Response Methods
8.9
12
7.5
317
|
Verified
Feature Not Available
8.7
374
|
Verified
Feature Not Available
8.7
296
|
Verified
Feature Not Available
7.1
182
|
Verified
9.0
8
8.2
352
|
Verified
Participant Selection
Not enough data
7.4
126
Feature Not Available
5.5
81
Feature Not Available
6.9
107
8.3
11
8.2
374
|
Verified
Insights
8.8
13
7.7
345
|
Verified
8.5
9
7.7
312
|
Verified
8.3
8
7.4
313
|
Verified
Generative AI
Not enough data
6.6
84
Feedback Source
Not enough data
8.0
114
Not enough data
8.4
131
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
159
Not enough data
8.2
177
Not enough data
8.2
162
Insights
Not enough data
Feature Not Available
Not enough data
7.3
162
Not enough data
7.7
173
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
9.0
5
6.1
22
8.7
5
7.9
24
Not enough data
6.5
22
8.3
5
6.5
24
Survey Customization
Not enough data
6.0
25
Feature Not Available
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
7.7
5
6.3
24
Feature Not Available
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Brand Signals
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Upsiide and UserTesting are categorized as User Research, Survey, and Consumer Insights Platforms
Unique Categories
Upsiide is categorized as Brand Intelligence
UserTesting is categorized as Consumer Video Feedback, Enterprise Feedback Management, and Experience Management
Reviews
Reviewers' Company Size
Upsiide
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Food & Beverages
30.8%
Consumer Goods
11.5%
Real Estate
7.7%
Marketing and Advertising
7.7%
Market Research
7.7%
Other
34.6%
Financial Services
10.3%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Alternatives
Discussions
Upsiide has no discussions with answers
Does user testing record your face?
2 Comments
PS
Not always, if they need to do so, it will be mentioned in the screeners and/or in the terms and conditions before starting the test.Read more
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
What does user testing do?
1 Comment
KB
Best-in-class companies rely on UserTesting to gain valuable insight into their products from people. Every day, new testing opportunities are released from...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
