# Upper vs Zeo Route Planner Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zeo Route Planner excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Upper. Users appreciate its **ease of use** for planning routes and generating manifests, which saves them time daily.
- **Users say** that Upper shines in customer support, with many highlighting the **excellent and responsive service** they receive. This has been particularly beneficial for businesses needing quick assistance with their routing needs.
- **Reviewers mention** that Zeo Route Planner offers a great layout and pricing, making it a popular choice among small businesses. Its ability to provide **fast and accurate routes** is frequently praised, helping users streamline their operations.
- **According to verified reviews** , Upper is noted for its intuitive interface, which allows users to **easily adjust routes on the fly**. This flexibility is crucial for businesses with changing schedules, making it a lifesaver for daily route management.
- **Users highlight** that while both products meet their requirements, Zeo Route Planner has a broader range of features that cater to various routing needs, such as **master routing and dynamic routing** , which enhance overall productivity.
- **Reviewers indicate** that Zeo Route Planner has a more extensive user base, reflected in its higher number of reviews. This suggests a more established presence in the market, providing potential users with greater confidence in its reliability and performance.



| | Upper | Zeo Route Planner | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 11 | 161 | 
| **Largest Market Segment** | Small-Business (100.0% of reviews) | Small-Business (91.4% of reviews) | 
| **Entry Level Price** | $40.00 1 User Per Month | Starting at $25.00 1 Seats Per Month | 

---
## Top Pros & Cons

### Upper

Pros:
- Delivery Management (3 reviews)
- Route Optimization (3 reviews)

Cons:
- Limited Customization (2 reviews)
- Feature Limitations (1 reviews)

### Zeo Route Planner

Pros:
- Route Optimization (19 reviews)
- Ease of Use (17 reviews)

Cons:
- Missing Features (6 reviews)
- Expensive (5 reviews)

---
## Ratings Comparison
| Rating | Upper | Zeo Route Planner | 
|---|---|---|
  | **Meets Requirements** | 9.4 (9 reviews) | 9.4 (76 reviews) | 
  | **Ease of Use** | 9.7 (10 reviews) | 9.2 (149 reviews) | 
  | **Ease of Setup** | 9.3 (9 reviews) | 9.4 (106 reviews) | 
  | **Ease of Admin** | 9.3 (5 reviews) | 9.5 (10 reviews) | 
  | **Quality of Support** | 9.6 (9 reviews) | 9.5 (70 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (5 reviews) | 9.0 (10 reviews) | 
  | **Product Direction (% positive)** | 10.0 (10 reviews) | 10.0 (74 reviews) | 

---
## Pricing

### Upper

#### Entry-Level Pricing

Plan: Starter

Price: $40.00 1 User Per Month

Key Features:
- 250 stops per route
- Route optimization
- Driver app (iOS/Android)

[Browse all 4 editions](https://www.g2.com/products/upper-inc-upper/pricing)

#### Free Trial

Yes

### Zeo Route Planner

#### Entry-Level Pricing

Plan: Route Optimization

Price: Starting at $25.00 1 Seats Per Month

Description: Easy Pricing charged on a per seat basis. 

Pay only for the seats and not all the drivers on the team. 

Assign and reassign drivers to the seats easily.

No limit on the number of stops or routes daily.  

Allocate routes to the drivers easily from the web. 

If the drivers get their own routes from the hub, we handle that too!


Key Features:
- Enjoy 70 optimised routes each month! (3 per day)
- Get route reports to analyze and boost efficiency
- Key route features to streamline your operations

[Browse all 3 editions](https://www.g2.com/products/zeo-route-planner/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Upper** | 9.2/10 | 7 |
| **Zeo Route Planner** | 9.2/10 | 59 |

#### Routing

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Master Routing** | 9.0 (7 reviews) | 9.6 (59 reviews) | 
| **Default Routes** | 8.6 (7 reviews) | 9.2 (59 reviews) | 
| **Route Assignment** | 9.3 (7 reviews) | 9.3 (59 reviews) | 

#### Scheduling

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Master Schedule** | 9.5 (7 reviews) | 9.1 (57 reviews) | 
| **Constraints** | 8.1 (7 reviews) | 8.7 (55 reviews) | 
| **Adjustments** | 9.3 (7 reviews) | 9.0 (58 reviews) | 
| **ETA** | 9.0 (7 reviews) | 9.3 (58 reviews) | 

#### Optimization

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Priorities** | 9.8 (7 reviews) | 9.3 (56 reviews) | 
| **Real Time** | 9.5 (7 reviews) | 9.2 (55 reviews) | 
| **Dynamic Routing** | 9.5 (7 reviews) | 9.0 (57 reviews) | 

#### Analytics

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Performance** | 9.5 (7 reviews) | 9.4 (58 reviews) | 
| **Time & Costs** | 9.3 (7 reviews) | 9.5 (58 reviews) | 
| **Productivity** | 9.8 (7 reviews) | 9.5 (59 reviews) | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **Upper** | N/A | N/A |
| **Zeo Route Planner** | 9.4/10 | 6 |

#### Vehicle Management

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Inventory** | Not enough data | 9.2 (6 reviews) | 
| **Fuel Management** | Not enough data | 9.4 (6 reviews) | 
| **Maintenance** | Not enough data | 9.7 (6 reviews) | 
| **Vehicle Tracking** | Not enough data | 9.7 (6 reviews) | 

#### ELD Compliance

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Hours Logged** | Not enough data | 9.0 (5 reviews) | 
| **Preventive Maintenance** | Not enough data | 9.3 (5 reviews) | 
| **DVIR** | Not enough data | 9.7 (5 reviews) | 
| **Offline Access** | Not enough data | 8.7 (5 reviews) | 

#### Driver Management 

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Onboarding** | Not enough data | 9.2 (6 reviews) | 
| **Safety** | Not enough data | 8.9 (6 reviews) | 
| **Driver Tracking** | Not enough data | 9.4 (6 reviews) | 
| **Driver Behavior** | Not enough data | 9.7 (6 reviews) | 

#### Deliveries

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **ETAs** | Not enough data | 9.4 (6 reviews) | 
| **Proof of delivery** | Not enough data | 8.9 (6 reviews) | 
| **Route Optimization** | Not enough data | 10.0 (6 reviews) | 

#### Dashcam

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Automatic Incident Detection** | Not enough data | 9.7 (5 reviews) | 
| **Safety Score** | Feature Not Available | 9.0 (5 reviews) | 
| **Automated Footage Upload** | Feature Not Available | Not enough data | 

#### Analytics

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Vehicle Performance** | Not enough data | 10.0 (6 reviews) | 
| **Driver Performance** | Not enough data | 9.7 (6 reviews) | 
| **Costs** | Not enough data | 9.7 (6 reviews) | 

#### Agentic AI - Fleet Management

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Collision Detection** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Facial Recognition** | Not enough data | Not enough data | 

#### Generative AI - Fleet Management

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **Upper** | N/A | N/A |
| **Zeo Route Planner** | N/A | N/A |

#### Vehicle Tracking

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Alerts** | Not enough data | Not enough data | 
| **Locations** | Not enough data | Not enough data | 
| **Fuel Consumption** | Not enough data | Not enough data | 
| **Inventory** | Feature Not Available | Not enough data | 
| **Geofencing** | Not enough data | Not enough data | 

#### Driver Tracking

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Alerts** | Not enough data | Not enough data | 
| **Mileage** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **ETAs** | Not enough data | Not enough data | 

#### Analytics

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Vehicle Performance** | Not enough data | Not enough data | 
| **Driver Performance** | Not enough data | Not enough data | 
| **Cost** | Not enough data | Not enough data | 

#### Agentic AI - Fleet Tracking

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Direct Store Delivery

| Product | Score | Reviews |
|---|---|---|
| **Upper** | N/A | N/A |
| **Zeo Route Planner** | N/A | N/A |

#### Route Planning

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Route optimizing** | Not enough data | Not enough data | 
| **Dynamic Routing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **ETA** | Not enough data | Not enough data | 

#### Analytics

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Predictive analytics** | Not enough data | Not enough data | 
| **Management dashboard** | Not enough data | Not enough data | 
| **Costs** | Not enough data | Not enough data | 

#### Payments

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Sales orders** | Not enough data | Not enough data | 
| **Recieve payments** | Not enough data | Not enough data | 
| **Returns** | Feature Not Available | Not enough data | 

#### Route accounting

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Direct store distribution** | Not enough data | Not enough data | 
| **Pre-sales** | Not enough data | Not enough data | 
| **Delivery confirmation** | Not enough data | Not enough data | 

### Last Mile Delivery

| Product | Score | Reviews |
|---|---|---|
| **Upper** | N/A | N/A |
| **Zeo Route Planner** | 9.3/10 | 31 |

#### Dispatching

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Route optimization** | Not enough data | 9.7 (30 reviews) | 
| **Auto dispatch** | Not enough data | 9.1 (30 reviews) | 
| **Order management** | Not enough data | 9.7 (30 reviews) | 

#### Customer portal

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Status updates** | Not enough data | 9.6 (31 reviews) | 
| **Real-time driver tracking** | Not enough data | 9.6 (31 reviews) | 
| **Customer communication** | Not enough data | 9.4 (31 reviews) | 
| **Customer feedback** | Not enough data | 9.2 (31 reviews) | 
| **Delivery customization** | Not enough data | 9.6 (30 reviews) | 

#### Driver tools

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Delivery rescheduling** | Not enough data | 9.5 (31 reviews) | 
| **Proof of delivery** | Not enough data | 9.4 (30 reviews) | 
| **Onboarding** | Not enough data | 8.8 (30 reviews) | 
| **Adaptive deliveries** | Not enough data | 9.1 (30 reviews) | 

#### Reports

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Delivery metrics** | Not enough data | 9.6 (30 reviews) | 
| **Heat maps** | Feature Not Available | 8.5 (30 reviews) | 
| **Driver rating** | Feature Not Available | 9.4 (30 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Upper** | N/A | N/A |
| **Zeo Route Planner** | N/A | N/A |

#### Generative AI

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Before the Job

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Calendar** | Not enough data | Not enough data | 
| **Dispatch** | Not enough data | Not enough data | 
| **Roles** | Not enough data | Not enough data | 
| **Booking** | Feature Not Available | Not enough data | 

#### On the Job

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Location** | Not enough data | Not enough data | 
| **Employee Communication** | Not enough data | Not enough data | 
| **Behavior Monitoring** | Not enough data | Not enough data | 
| **Client Notifications** | Not enough data | Not enough data | 
| **Field Sales** | Not enough data | Not enough data | 

#### After the Job

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Reports** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Invoicing** | Not enough data | Not enough data | 
| **CRM Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Non-Emergency Medical Transportation (NEMT)

| Product | Score | Reviews |
|---|---|---|
| **Upper** | N/A | N/A |
| **Zeo Route Planner** | N/A | N/A |

#### Trip Management - Non-Emergency Medical Transportation (NEMT)

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Dispatching** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Trip Customization** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Real Time updates** | Not enough data | Not enough data | 

#### Fleet and Driver Management - Non-Emergency Medical Transportation (NEMT)

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Real-Time Vehicle Tracking** | Not enough data | Not enough data | 
| **Fleet Maintenance** | Not enough data | Not enough data | 
| **Driver’s Performance** | Not enough data | Not enough data | 

#### Financial Management - Non-Emergency Medical Transportation (NEMT)

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | Not enough data | 

#### Reporting and Insights - Non-Emergency Medical Transportation (NEMT)

| Feature | Upper | Zeo Route Planner | 
|---|---|---|
| **Regulatory Compliance** | Not enough data | Not enough data | 
| **Passenger Feedback** | Not enough data | Not enough data | 
| **Reports and Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Fleet Management Software](https://www.g2.com/categories/fleet-management), [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking), [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery), [Route Planning Software](https://www.g2.com/categories/route-planning-software)

**Unique to Upper (3):** [Direct Store Delivery Software](https://www.g2.com/categories/direct-store-delivery), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Non-Emergency Medical Transportation (NEMT) Software](https://www.g2.com/categories/non-emergency-medical-transportation-nemt)



---
## Reviewer Demographics

### By Company Size

| Segment | Upper | Zeo Route Planner | 
|---|---|---|
| **Small-Business** | 100.0% | 91.4% | 
| **Mid-Market** | 0% | 7.9% | 
| **Enterprise** | 0% | 0.7% | 

### By Industry

#### Upper

- **Real Estate:** 18.2%
- **Logistics and Supply Chain:** 9.1%
- **Health, Wellness and Fitness:** 9.1%
- **Food & Beverages:** 9.1%
- **Environmental Services:** 9.1%
- **Consumer Services:** 9.1%
- **Construction:** 9.1%
- **Computer Software:** 9.1%
- **Computer Networking:** 9.1%
- **Arts and Crafts:** 9.1%

#### Zeo Route Planner

- **Package/Freight Delivery:** 19.5%
- **Logistics and Supply Chain:** 13.8%
- **Retail:** 9.4%
- **Transportation/Trucking/Railroad:** 4.4%
- **Food & Beverages:** 3.8%
- **Apparel & Fashion:** 3.1%
- **Environmental Services:** 3.1%
- **Food Production:** 3.1%
- **Real Estate:** 2.5%
- **Automotive:** 2.5%
- **Other:** 34.6%

---
## Alternatives

### Alternatives to Upper

- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (957 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3988 reviews)
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- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (690 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)

### Alternatives to Zeo Route Planner

- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (432 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (690 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3988 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (2970 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (957 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [Badger Maps](https://www.g2.com/products/badger-maps/reviews) — 4.7/5 stars (324 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (253 reviews)
- [HCSS](https://www.g2.com/products/hcss/reviews) — 4.6/5 stars (251 reviews)

---
## Top Discussions

### Upper

No discussions available for this product.

### Zeo Route Planner

- Title: [What is Zeo Route Planner used for?](https://www.g2.com/discussions/what-is-zeo-route-planner-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Zeo Route Planner is a comprehensive solution designed to optimize and streamline route planning processes for businesses and individuals alike. Its primary..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/upper-inc-upper-vs-zeo-route-planner)