# Upland Panviva, livepro Knowledge Management vs Confluence Comparison

| | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 94 | 168 | 4,353 | 
| **Largest Market Segment** | Mid-Market (52.2% of reviews) | Mid-Market (56.6% of reviews) | Mid-Market (48.3% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial 50 Seats Per Month | Free 10 Users Per Month | 

---
## Top Pros & Cons

### Upland Panviva

Pros:
- Accuracy (1 reviews)
- Analytics (1 reviews)

Cons:
- Customization Issues (1 reviews)
- Error Issues (1 reviews)

### livepro Knowledge Management

Pros:
- Ease of Use (73 reviews)
- Knowledge Base (55 reviews)

Cons:
- Inefficient Search (10 reviews)
- Inefficient Search Function (9 reviews)

### Confluence

Pros:
- Ease of Use (299 reviews)
- Team Collaboration (212 reviews)

Cons:
- Not Intuitive (84 reviews)
- Slow Performance (83 reviews)

---
## Ratings Comparison
| Rating | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (80 reviews) | 9.4 (104 reviews) | 8.5 (3688 reviews) | 
  | **Ease of Use** | 9.1 (84 reviews) | 9.5 (106 reviews) | 8.0 (3737 reviews) | 
  | **Ease of Setup** | 8.4 (64 reviews) | 9.2 (89 reviews) | 8.3 (1227 reviews) | 
  | **Ease of Admin** | 8.3 (62 reviews) | 9.1 (68 reviews) | 8.0 (899 reviews) | 
  | **Quality of Support** | 9.2 (81 reviews) | 9.7 (101 reviews) | 8.1 (2526 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (60 reviews) | 9.9 (66 reviews) | 8.5 (814 reviews) | 
  | **Product Direction (% positive)** | 9.0 (82 reviews) | 9.9 (97 reviews) | 7.5 (3619 reviews) | 

---
## Pricing

### Upland Panviva

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### livepro Knowledge Management

#### Entry-Level Pricing

Plan: livepro Knowledgebase

Price: Free Trial 50 Seats Per Month

Description: Access the features of a knowledge management solution without any licenses.

Key Features:
- Decision Trees make it easy for your customers and staff to get the right answers without needing human help.
- Work Instructions - simplify even the most complex processes to eliminate costly mistakes
- Hubs -Gather all your like information in one place to make it even easier to find - saves time and money

[Learn more about livepro Knowledge Management](https://www.g2.com/products/livepro-knowledge-management/reviews)

#### Free Trial

Yes

### Confluence

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates

[Browse all 4 editions](https://www.g2.com/products/confluence/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | 8.3/10 | 30 |
| **livepro Knowledge Management** | 9.5/10 | 51 |
| **Confluence** | N/A | N/A |

#### Administration

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Database Management ** | 8.4 (24 reviews) | 9.2 (30 reviews) | Not enough data | 
| **Data Workflows** | 8.4 (24 reviews) | 9.2 (23 reviews) | Not enough data | 
| **Issue Management** | 8.5 (24 reviews) | 9.4 (20 reviews) | Not enough data | 

#### Knowledge Management

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Knowledge Base** | 9.5 (28 reviews) | 9.8 (35 reviews) | Not enough data | 
| **Publishing Workflows** | 8.7 (25 reviews) | 9.6 (22 reviews) | Not enough data | 
| **Analytics** | 7.7 (25 reviews) | 9.5 (19 reviews) | Not enough data | 

#### Compliance

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Policies and Controls** | 8.7 (26 reviews) | 9.8 (23 reviews) | Not enough data | 
| **Data Governance** | 8.9 (28 reviews) | 9.9 (23 reviews) | Not enough data | 
| **Compliance** | 9.0 (26 reviews) | 9.8 (19 reviews) | Not enough data | 
| **Auditing** | 8.7 (26 reviews) | 9.6 (19 reviews) | Not enough data | 

#### Customer Support

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Intelligent Search** | 8.5 (27 reviews) | 9.5 (19 reviews) | Not enough data | 
| **Suggestions** | Feature Not Available | 8.7 (15 reviews) | Not enough data | 
| **Decision Trees** | 8.1 (26 reviews) | 9.6 (20 reviews) | Not enough data | 

#### Data Security

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Risk Data Attributes** | 7.9 (26 reviews) | 9.8 (14 reviews) | Not enough data | 
| **Data Transport** | 7.7 (25 reviews) | 9.6 (13 reviews) | Not enough data | 
| **Access Management** | 8.5 (26 reviews) | 9.8 (26 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 6.7 (26 reviews) | 9.5 (13 reviews) | Not enough data | 

#### Administration

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Integrations** | 8.0 (24 reviews) | 9.6 (13 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.2 (25 reviews) | 9.7 (26 reviews) | Not enough data | 
| **Performance and Reliability** | 9.1 (27 reviews) | 9.7 (25 reviews) | Not enough data | 

#### Generative AI

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **AI Text Summarization** | 6.3 (18 reviews) | 9.2 (11 reviews) | Not enough data | 

### Work Instructions

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | N/A | N/A |
| **livepro Knowledge Management** | 9.2/10 | 45 |
| **Confluence** | N/A | N/A |

#### Guide Options

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Rich Text Editor** | Not enough data | 9.5 (25 reviews) | Not enough data | 
| **Drag and Drop Editor** | Not enough data | 9.2 (23 reviews) | Not enough data | 
| **Page Templates** | Not enough data | 9.4 (34 reviews) | Not enough data | 
| **Video Tutorials** | Not enough data | 8.5 (21 reviews) | Not enough data | 
| **Document Upload** | Not enough data | 9.4 (26 reviews) | Not enough data | 

#### Guide Tools

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Prerequisites** | Not enough data | 9.4 (16 reviews) | Not enough data | 
| **Workflows** | Not enough data | 9.6 (30 reviews) | Not enough data | 
| **Training Modules** | Not enough data | 9.4 (25 reviews) | Not enough data | 
| **Analytics** | Not enough data | 9.3 (28 reviews) | Not enough data | 

#### Access Options

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Multi-Language Support** | Not enough data | 8.3 (12 reviews) | Not enough data | 
| **Mobile Device Support** | Not enough data | 8.6 (16 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | Not enough data | 9.7 (31 reviews) | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | 8.2/10 | 23 |
| **livepro Knowledge Management** | 9.4/10 | 9 |
| **Confluence** | 8.3/10 | 1088 |

#### Knowledge Pages

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Templates** | 8.0 (23 reviews) | Not enough data | 8.5 (794 reviews) | 
| **In-Content Feedback** | 8.7 (23 reviews) | 9.4 (6 reviews) | 8.5 (740 reviews) | 
| **Versioning and Version History** | 8.3 (23 reviews) | Not enough data | 8.9 (800 reviews) | 
| **Decision Trees** | 7.9 (22 reviews) | Not enough data | 8.3 (659 reviews) | 
| **Duplicate Detection** | Feature Not Available | Not enough data | 7.8 (441 reviews) | 
| **Content Editor** | 8.2 (21 reviews) | Not enough data | 8.6 (535 reviews) | 

#### Knowledge Dissemination

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Page Analytics** | 7.8 (22 reviews) | Not enough data | 8.3 (674 reviews) | 
| **Permissions** | 8.6 (22 reviews) | Not enough data | 8.6 (790 reviews) | 
| **Knowledge Sharing** | 8.9 (22 reviews) | Not enough data | 9.2 (898 reviews) | 
| **Notifications** | 8.3 (22 reviews) | Not enough data | 8.6 (795 reviews) | 
| **Advanced Search** | Feature Not Available | Not enough data | 8.1 (494 reviews) | 
| **Browser Extension** | Feature Not Available | Not enough data | 7.8 (423 reviews) | 
| **Organization** | 8.8 (21 reviews) | Not enough data | 8.7 (558 reviews) | 
| **Other Integrations** | 6.7 (19 reviews) | Not enough data | 8.5 (523 reviews) | 
| **Knowledge Integrations** | 8.1 (21 reviews) | Not enough data | 8.5 (451 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 7.7 (178 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.6 (179 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.5 (178 reviews) | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | N/A | N/A |
| **livepro Knowledge Management** | N/A | N/A |
| **Confluence** | 8.5/10 | 77 |

#### Login Options 

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Single Sign-On (SSO)** | Not enough data | Not enough data | 9.5 (59 reviews) | 
| **Password Saver** | Not enough data | Not enough data | 8.7 (43 reviews) | 

#### Productivity

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Email Client** | Not enough data | Not enough data | 7.9 (39 reviews) | 
| **Split Screen** | Not enough data | Not enough data | 8.3 (43 reviews) | 
| **Activity Feed** | Not enough data | Not enough data | 8.5 (42 reviews) | 
| **Virtual Assistant** | Not enough data | Not enough data | 8.1 (44 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | 8.4 (45 reviews) | 

#### Customization 

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Custom Workflows** | Not enough data | Not enough data | 8.4 (47 reviews) | 
| **Multiple Workspaces** | Not enough data | Not enough data | 9.1 (47 reviews) | 
| **Custom Application Integration** | Not enough data | Not enough data | 8.6 (42 reviews) | 

#### Agentic AI - Unified Workspaces

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (37 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.2 (41 reviews) | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | N/A | N/A |
| **livepro Knowledge Management** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Compatibility

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Federated Search** | Not enough data | Not enough data | Not enough data | 
| **File Types** | Not enough data | Not enough data | Not enough data | 
| **Global Language Support** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Search Queries

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Typo Tolerance** | Not enough data | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | Not enough data | 
| **Highlighting** | Not enough data | Not enough data | Not enough data | 
| **Natural Language** | Not enough data | Not enough data | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | Not enough data | 
| **Relevance Tuning** | Not enough data | Not enough data | Not enough data | 
| **NLP & Semantic search** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Search Analytics** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **File Types** | Not enough data | Not enough data | Not enough data | 
| **Federated Search** | Not enough data | Not enough data | Not enough data | 
| **Global Language Support** | Not enough data | Not enough data | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Search Analytics** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Highlighting** | Not enough data | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | Not enough data | 
| **Typo Tolerance** | Not enough data | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | N/A | N/A |
| **livepro Knowledge Management** | N/A | N/A |
| **Confluence** | 8.6/10 | 98 |

#### Automation

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Workflows** | Not enough data | Not enough data | 8.8 (59 reviews) | 
| **Customization** | Not enough data | Not enough data | 8.8 (59 reviews) | 
| **Data repository** | Not enough data | Not enough data | 8.8 (63 reviews) | 

#### Administration

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Permissions** | Not enough data | Not enough data | 8.8 (60 reviews) | 
| **Procedures** | Not enough data | Not enough data | 8.6 (57 reviews) | 
| **Remote Work** | Not enough data | Not enough data | 9.2 (57 reviews) | 

#### Project management

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Task Prioritization** | Not enough data | Not enough data | 9.0 (58 reviews) | 
| **Dependencies** | Not enough data | Not enough data | 8.6 (58 reviews) | 
| **Planning** | Not enough data | Not enough data | 8.9 (59 reviews) | 
| **Views** | Not enough data | Not enough data | 8.8 (59 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 8.6 (55 reviews) | 
| **Critical Path** | Not enough data | Not enough data | 8.1 (54 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.7 (61 reviews) | 

#### Workload

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Resource Allocation** | Not enough data | Not enough data | 8.2 (54 reviews) | 
| **Workspace** | Not enough data | Not enough data | 8.6 (57 reviews) | 
| **Configuration** | Not enough data | Not enough data | 8.8 (57 reviews) | 
| **Insights** | Not enough data | Not enough data | 8.4 (57 reviews) | 

#### Communication & Collaboration

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Communication Channels** | Not enough data | Not enough data | 8.8 (56 reviews) | 
| **Document Management** | Not enough data | Not enough data | 9.3 (68 reviews) | 
| **Collaboration** | Not enough data | Not enough data | 9.2 (69 reviews) | 

#### Cost Management

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Project Budgeting** | Not enough data | Not enough data | 8.0 (55 reviews) | 
| **Time & Expense** | Not enough data | Not enough data | 8.1 (54 reviews) | 
| **Profitability** | Not enough data | Not enough data | 8.0 (53 reviews) | 

#### Integration

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Front Office** | Not enough data | Not enough data | 8.4 (52 reviews) | 
| **Back Office** | Not enough data | Not enough data | 8.2 (55 reviews) | 
| **External data** | Not enough data | Not enough data | 8.2 (54 reviews) | 

#### Generative AI

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.4 (57 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.4 (56 reviews) | 

#### Agentic AI - Work Management

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (50 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.0 (52 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (52 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (52 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | N/A | N/A |
| **livepro Knowledge Management** | N/A | N/A |
| **Confluence** | 8.5/10 | 128 |

#### Communication

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Chat** | Not enough data | Not enough data | 7.4 (65 reviews) | 
| **Discussions** | Not enough data | Not enough data | 8.7 (68 reviews) | 
| **External** | Not enough data | Not enough data | 8.0 (65 reviews) | 
| **Feedback** | Not enough data | Not enough data | 8.3 (72 reviews) | 
| **Announcements** | Not enough data | Not enough data | 8.5 (68 reviews) | 

#### Content & Documents

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 9.0 (77 reviews) | 
| **Notes** | Not enough data | Not enough data | 9.0 (75 reviews) | 
| **Search** | Not enough data | Not enough data | 8.7 (76 reviews) | 
| **Versioning** | Not enough data | Not enough data | 9.0 (74 reviews) | 

#### Controls

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Custom Views** | Not enough data | Not enough data | 8.4 (65 reviews) | 
| **Followers** | Not enough data | Not enough data | 8.5 (66 reviews) | 
| **User Management** | Not enough data | Not enough data | 8.8 (68 reviews) | 
| **Calendars** | Not enough data | Not enough data | 8.2 (64 reviews) | 
| **Public Sharing** | Not enough data | Not enough data | 8.5 (66 reviews) | 

#### Project Management

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | 8.4 (70 reviews) | 
| **Planning** | Not enough data | Not enough data | 8.6 (67 reviews) | 
| **Visibility** | Not enough data | Not enough data | 9.0 (68 reviews) | 
| **Integration** | Not enough data | Not enough data | 9.2 (74 reviews) | 

#### Remote Collaboration

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Alignment** | Not enough data | Not enough data | 9.0 (67 reviews) | 
| **Accountability** | Not enough data | Not enough data | 8.9 (66 reviews) | 
| **Connectivity** | Not enough data | Not enough data | 8.7 (67 reviews) | 
| **Offline Mode** | Not enough data | Not enough data | 7.5 (65 reviews) | 

#### Generative AI

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.2 (72 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.2 (70 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 7.6 (62 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (62 reviews) | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | 8.7/10 | 15 |
| **livepro Knowledge Management** | 9.0/10 | 22 |
| **Confluence** | N/A | N/A |

#### Generative AI

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Knowledge Base** | 9.0 (14 reviews) | 9.9 (21 reviews) | Not enough data | 
| **Searchable Articles** | 8.2 (12 reviews) | 9.5 (13 reviews) | Not enough data | 
| **Community Forums** | 8.3 (10 reviews) | 9.1 (9 reviews) | Not enough data | 
| **Mobile Optimization** | 8.2 (10 reviews) | Not enough data | Not enough data | 
| **Personalization** | 9.5 (10 reviews) | 9.7 (5 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Branding** | 8.7 (10 reviews) | 10.0 (5 reviews) | Not enough data | 
| **Automation** | Feature Not Available | 9.4 (6 reviews) | Not enough data | 
| **Artificial Intelligence** | Feature Not Available | 7.8 (6 reviews) | Not enough data | 
| **Integrations** | 9.0 (10 reviews) | 8.3 (6 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | N/A | N/A |
| **livepro Knowledge Management** | N/A | N/A |
| **Confluence** | 8.3/10 | 219 |

#### Management and Discovery - IT Documentation

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Search and Indexing** | Not enough data | Not enough data | 8.3 (186 reviews) | 
| **Version Control** | Not enough data | Not enough data | 8.5 (189 reviews) | 
| **Access and Permissions** | Not enough data | Not enough data | 8.5 (189 reviews) | 

#### Operations - IT Documentation

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | 8.5 (190 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.0 (181 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.2 (178 reviews) | 

### Genesys AppFoundry Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | N/A | N/A |
| **livepro Knowledge Management** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Agentic AI - Genesys AppFoundry Marketplace

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Upland Panviva** | N/A | N/A |
| **livepro Knowledge Management** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Knowledge Base

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Upland Panviva (3):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)

**Unique to livepro Knowledge Management (5):** [Work Instructions Software](https://www.g2.com/categories/work-instructions), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)

**Unique to Confluence (4):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Upland Panviva | livepro Knowledge Management | Confluence | 
|---|---|---|---|
| **Small-Business** | 6.5% | 18.4% | 18.3% | 
| **Mid-Market** | 52.2% | 56.6% | 48.3% | 
| **Enterprise** | 41.3% | 25.0% | 33.4% | 

### By Industry

#### Upland Panviva

- **Hospital & Health Care:** 32.6%
- **Insurance:** 14.1%
- **Telecommunications:** 7.6%
- **Medical Practice:** 6.5%
- **Medical Devices:** 6.5%
- **Financial Services:** 6.5%
- **Banking:** 4.3%
- **Human Resources:** 4.3%
- **Automotive:** 3.3%
- **Health, Wellness and Fitness:** 3.3%
- **Other:** 10.9%

#### livepro Knowledge Management

- **Government Administration:** 16.1%
- **Insurance:** 14.5%
- **Telecommunications:** 13.7%
- **Financial Services:** 11.3%
- **Consumer Services:** 6.5%
- **Automotive:** 4.0%
- **Hospital & Health Care:** 4.0%
- **Outsourcing/Offshoring:** 3.2%
- **Medical Practice:** 3.2%
- **Information Technology and Services:** 3.2%
- **Other:** 20.2%

#### Confluence

- **Computer Software:** 20.9%
- **Information Technology and Services:** 19.6%
- **Internet:** 6.3%
- **Financial Services:** 5.5%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.4%
- **Telecommunications:** 2.2%
- **Higher Education:** 2.1%
- **Retail:** 2.0%
- **Insurance:** 1.6%
- **Other:** 33.0%

---
## Alternatives

### Alternatives to Upland Panviva

- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7333 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (516 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11897 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)

### Alternatives to livepro Knowledge Management

- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7333 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (516 reviews)
- [Scribe](https://www.g2.com/products/scribe/reviews) — 4.8/5 stars (835 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11897 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12428 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)

### Alternatives to Confluence

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12428 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (516 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15380 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13641 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11897 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)

---
## Top Discussions

### Upland Panviva

No discussions available for this product.

### livepro Knowledge Management

No discussions available for this product.

### Confluence

- Title: [What is confluence tool used for?](https://www.g2.com/discussions/what-is-confluence-tool-used-for) — 6 comments
  > **Top comment:** "In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal..."
- Title: [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) — 3 comments, 1 upvote
  > **Top comment:** "In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and..."
- Title: [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) — 3 comments, 1 upvote
  > **Top comment:** "Documentation, Internal knowledge base, blog posts."
- Title: [What are the characteristics of confluence?](https://www.g2.com/discussions/what-are-the-characteristics-of-confluence) — 3 comments
  > **Top comment:** "It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format...."
- Title: [Uses for Confluence?](https://www.g2.com/discussions/uses-for-confluence) — 3 comments, 1 upvote
  > **Top comment:** "Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/upland-panviva-vs-livepro-knowledge-management-vs-confluence)