# Upland InterFAX vs WestFax Comparison | | Upland InterFAX | WestFax | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | | **Total Reviews** | 145 | 31 | | **Largest Market Segment** | Small-Business (50.0% of reviews) | Mid-Market (40.0% of reviews) | | **Entry Level Price** | $9.95 Per Month | $14.99 Per Month | --- ## Top Pros & Cons ### Upland InterFAX Pros: - Ease of Use (35 reviews) - Faxing Services (33 reviews) Cons: - Fax Issues (10 reviews) - Limitations (2 reviews) ### WestFax Pros: - Ease of Use (19 reviews) - Faxing Services (16 reviews) Cons: - Difficult Setup (4 reviews) - Fax Issues (4 reviews) --- ## Ratings Comparison | Rating | Upland InterFAX | WestFax | |---|---|---| | **Meets Requirements** | 9.3 (130 reviews) | 9.6 (20 reviews) | | **Ease of Use** | 9.3 (134 reviews) | 9.3 (20 reviews) | | **Ease of Setup** | 9.3 (109 reviews) | 9.5 (17 reviews) | | **Ease of Admin** | 9.1 (56 reviews) | 9.1 (17 reviews) | | **Quality of Support** | 9.3 (119 reviews) | 9.7 (20 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (53 reviews) | 9.7 (17 reviews) | | **Product Direction (% positive)** | 8.7 (128 reviews) | 9.4 (20 reviews) | --- ## Pricing ### Upland InterFAX #### Entry-Level Pricing Plan: Fax + 200 Price: $9.95 Per Month Key Features: - 100 inbound pages - 100 outbound pages - Local fax number included [Browse all 4 editions](https://www.g2.com/products/upland-interfax/pricing) #### Free Trial Yes ### WestFax #### Entry-Level Pricing Plan: HIPAA Basic Price: $14.99 Per Month Description: Fully Secure single user Fax service. This is a starter package for a solo practitioner or small office. HIPAA-Compliant. Key Features: - HIPAA-Compliant. - 500 Pages In/Out. - 1 User. [Browse all 4 editions](https://www.g2.com/products/westfax/pricing) #### Free Trial No --- ## Features Comparison By Category ### Online Fax | Product | Score | Reviews | |---|---|---| | **Upland InterFAX** | 8.5/10 | 125 | | **WestFax** | 7.9/10 | 19 | #### Documents | Feature | Upland InterFAX | WestFax | |---|---|---| | **Editing** | 7.6 (110 reviews) | 6.8 (15 reviews) | | **Document Signature ** | Feature Not Available | 6.1 (15 reviews) | | **Storage** | Feature Not Available | 8.5 (17 reviews) | #### Agentic AI - Online Fax | Feature | Upland InterFAX | WestFax | |---|---|---| | **Autonomous Task Execution** | 7.5 (6 reviews) | 5.6 (14 reviews) | | **Cross-system Integration** | 8.3 (8 reviews) | 6.2 (14 reviews) | #### Sending | Feature | Upland InterFAX | WestFax | |---|---|---| | **Fax Number** | 9.3 (119 reviews) | 9.0 (17 reviews) | | **Existing Numbers** | 8.9 (116 reviews) | 9.5 (18 reviews) | | **Cross-Platform Sending** | 8.9 (112 reviews) | 8.4 (18 reviews) | | **Unlimited Sending** | 8.8 (115 reviews) | 8.7 (18 reviews) | | **Contact Management** | 8.4 (110 reviews) | 8.9 (18 reviews) | | **Alerts** | 8.8 (110 reviews) | 8.8 (17 reviews) | --- ## Categories **Shared Categories (1):** [Online Fax Software](https://www.g2.com/categories/online-fax) --- ## Reviewer Demographics ### By Company Size | Segment | Upland InterFAX | WestFax | |---|---|---| | **Small-Business** | 50.0% | 35.0% | | **Mid-Market** | 36.6% | 40.0% | | **Enterprise** | 13.4% | 25.0% | ### By Industry #### Upland InterFAX - **Hospital & Health Care:** 23.5% - **Medical Practice:** 8.8% - **Health, Wellness and Fitness:** 8.1% - **Accounting:** 6.6% - **Information Technology and Services:** 5.9% - **Mental Health Care:** 5.9% - **Insurance:** 4.4% - **Legal Services:** 2.9% - **Primary/Secondary Education:** 2.9% - **Oil & Energy:** 2.2% - **Other:** 28.7% #### WestFax - **Hospital & Health Care:** 50.0% - **Mental Health Care:** 10.0% - **Manufacturing:** 5.0% - **Non-Profit Organization Management:** 5.0% - **Medical Practice:** 5.0% - **Legal Services:** 5.0% - **Information Technology and Services:** 5.0% - **Government Administration:** 5.0% - **Computer Software:** 5.0% - **Banking:** 5.0% --- ## Alternatives ### Alternatives to Upland InterFAX - [iFax](https://www.g2.com/products/ifax/reviews) — 4.7/5 stars (478 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (191 reviews) - [Documo](https://www.g2.com/products/documo/reviews) — 4.7/5 stars (206 reviews) - [CocoFax](https://www.g2.com/products/cocofax/reviews) — 4.6/5 stars (188 reviews) - [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews) - [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews) — 4.7/5 stars (59 reviews) - [HelloFax](https://www.g2.com/products/hellofax/reviews) — 4.5/5 stars (57 reviews) - [OpenText Fax (RightFax)](https://www.g2.com/products/opentext-fax-rightfax/reviews) — 4.1/5 stars (22 reviews) ### Alternatives to WestFax - [iFax](https://www.g2.com/products/ifax/reviews) — 4.7/5 stars (478 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews) - [Documo](https://www.g2.com/products/documo/reviews) — 4.7/5 stars (206 reviews) - [CocoFax](https://www.g2.com/products/cocofax/reviews) — 4.6/5 stars (188 reviews) - [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (191 reviews) - [HelloFax](https://www.g2.com/products/hellofax/reviews) — 4.5/5 stars (57 reviews) - [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews) - [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews) — 4.7/5 stars (59 reviews) - [OpenText Fax (RightFax)](https://www.g2.com/products/opentext-fax-rightfax/reviews) — 4.1/5 stars (22 reviews) --- ## Top Discussions ### Upland InterFAX No discussions available for this product. ### WestFax No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/upland-interfax-vs-westfax)