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Compare UpKeep and WebTMA 
Featured Products
At a Glance
Market Segments
Mid-Market (49.8% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
$20.00
No pricing available
UpKeep
Star Rating
(1,089)4.5 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00
Free Trial is available
Browse all 4 pricing plansWebTMA
Star Rating
(36)4.4 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WebTMASummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UpKeep excels in user-friendliness, with many users highlighting its intuitive interface that makes navigation straightforward. This ease of use is particularly beneficial for teams that may not have extensive technical expertise, as noted by a user who appreciated the lack of a steep learning curve compared to other systems.
- Users say that WebTMA stands out for its robust customer support, with feedback praising the responsiveness and helpfulness of the customer service team. One user from Minnesota State University Mankato emphasized how the support team quickly addresses questions and concerns, enhancing the overall user experience.
- Reviewers mention that UpKeep's streamlined communication features significantly improve workflow efficiency. Users appreciate how it eliminates the need for intermediaries, allowing for direct communication between parties, which enhances transparency and accountability in task management.
- According to verified reviews, WebTMA offers a comprehensive suite of features, including advanced reporting capabilities and inspection tools. Users have noted that these features, along with the mobile app capabilities, provide a great deal of flexibility and functionality for facilities management tasks.
- G2 reviewers highlight that while UpKeep has a larger user base and more recent reviews, WebTMA's dedicated focus on meeting user needs through software adjustments has garnered a loyal following. Users appreciate that WebTMA actively listens to feedback and implements changes that enhance usability.
- Users report that both platforms have their strengths, but UpKeep's recent surge in reviews indicates a growing satisfaction among users, particularly in managing tenant complaints effectively. This centralized approach to issue tracking is a significant advantage for teams looking to improve their operational efficiency.
Pricing
Entry-Level Pricing
UpKeep
Essential
$20.00
Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.
- Unlimited work orders
- Schedule Preventative Maintenance
- Custom tasks
WebTMA
No pricing availableFree Trial
UpKeep
Free Trial is available
WebTMA
No trial information availableRatings
Meets Requirements
8.8
827
9.1
27
Ease of Use
9.0
842
8.7
27
Ease of Setup
8.6
667
8.7
22
Ease of Admin
8.9
638
8.7
22
Quality of Support
9.0
781
9.3
25
Has the product been a good partner in doing business?
9.0
620
9.7
21
Product Direction (% positive)
9.4
783
6.6
24
Features by Category
Asset Definition
8.8
153
Not enough data
8.6
149
Not enough data
8.2
147
Not enough data
8.5
148
Not enough data
Asset Tracking
8.6
142
Not enough data
8.7
147
Not enough data
8.7
150
Not enough data
Inventory
8.5
155
Not enough data
8.1
146
Not enough data
8.3
139
Not enough data
Depreciation
8.1
127
Not enough data
8.2
125
Not enough data
7.3
111
Not enough data
7.6
112
Not enough data
Maintenance
8.8
153
Not enough data
8.8
152
Not enough data
8.5
141
Not enough data
8.8
149
Not enough data
8.6
151
Not enough data
8.5
147
Not enough data
Field Service
8.7
142
Not enough data
8.7
146
Not enough data
8.1
130
Not enough data
Monitoring
8.6
147
Not enough data
8.4
143
Not enough data
8.2
138
Not enough data
Contract & Warranty
7.9
118
Not enough data
8.0
120
Not enough data
7.7
113
Feature Not Available
Analytics
8.4
136
Not enough data
8.4
135
Not enough data
8.1
132
Not enough data
Integration
7.4
112
Not enough data
7.3
106
Not enough data
7.5
111
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
6.1
19
Not enough data
Agentic AI - Facility Management
5.4
20
Not enough data
Facility Management Platform Features
8.9
47
9.8
9
8.2
47
9.5
11
6.9
46
Not enough data
7.1
45
Feature Not Available
7.2
44
9.0
5
8.3
45
9.7
11
6.5
45
Not enough data
8.2
46
9.6
12
8.3
42
8.9
6
8.2
45
9.8
9
CMMS Platform Features
9.2
505
|
Verified
9.7
20
8.8
470
|
Verified
9.2
19
8.1
372
|
Verified
9.4
6
8.1
413
|
Verified
9.2
13
8.2
387
|
Verified
9.8
8
8.4
421
|
Verified
8.8
11
8.4
430
|
Verified
9.2
11
8.0
339
|
Verified
9.0
5
7.7
366
|
Verified
9.2
8
8.2
448
|
Verified
9.1
18
Categories
Categories
Shared Categories
UpKeep and WebTMA are categorized as CMMS, Facility Management, and Enterprise Asset Management (EAM)
Unique Categories
UpKeep has no unique categories
WebTMA has no unique categories
Reviews
Reviewers' Company Size
UpKeep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebTMA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Facilities Services
9.4%
Hospitality
4.9%
Manufacturing
4.7%
Food & Beverages
4.2%
Food Production
3.9%
Other
72.9%
Higher Education
42.4%
Facilities Services
24.2%
Hospital & Health Care
6.1%
Retail
3.0%
Real Estate
3.0%
Other
21.2%
Alternatives
Discussions
Is there a way to track an asset and how much is spent on it?
1 Comment
RC
Hi Dylan! That's a great question and the answer is absolutely!
The best maintenance teams we know constantly make the mental decision of whether to...Read more
Which types of users are considered free users?
1 Comment
RC
Hi there!! There are three user types that do not require a paid UpKeep license:
1. View Only Users — These users are typically supervisors who log in...Read more
Which types of users are considered paid users?
1 Comment
RC
Hi there!!
There are three user types that require a paid UpKeep license:
1. Admin Users — These users have the ability to add others to the account,...Read more
WebTMA has no discussions with answers
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