# Best Workforce Management Software - Page 5

  *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)*

   Workforce management software helps organizations plan, manage, and track employee work, including labor requirements, employee schedules, and paid time off (PTO). Workforce management platforms offer a variety of features that enable users to optimize workforce efforts. Companies use workforce management software to forecast labor demand, create and assign employee schedules, track attendance, and report on workforce efficiency.

Workforce management solutions are commonly implemented in HR departments, though some standalone products may be used by businesses without a traditional HR department. Many workforce management solutions offer self-service options that enable employees to check PTO balances and request days off on their own without interrupting normal HR workflows. Workforce management software can be implemented either as part of an integrated [HR management suite](https://www.g2.com/categories/hr-management-suites) or as a standalone solution. Workforce management software frequently integrates with third-party HR applications, with [core HR systems](https://www.g2.com/categories/core-hr) in particular acting as a central repository for workforce data.

To qualify for inclusion in the Workforce Management category, a product must:

- Allow users to forecast labor demands and develop workforce contingency plans
- Help administrators manage employee schedules, PTO, and leave requests
- Enable reporting on labor activities with workforce analytics capabilities
- Track employee attendance and workforce competencies





## Category Overview

**Total Products under this Category:** 479


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 80,000+ Authentic Reviews
- 479+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Workforce Management Software At A Glance

- **Leader:** [BambooHR](https://www.g2.com/products/bamboohr/reviews)
- **Highest Performer:** [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews)
- **Easiest to Use:** [HROne](https://www.g2.com/products/uneecops-hrone/reviews)
- **Top Trending:** [HROne](https://www.g2.com/products/uneecops-hrone/reviews)
- **Best Free Software:** [BambooHR](https://www.g2.com/products/bamboohr/reviews)

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [Cognistix](https://www.g2.com/products/cognistix/reviews)
  Cognistix is a workforce management platform that handles staff planning, scheduling, field data collection and reporting for manufacturers, retailers, brands and merchandising service organizations (MSOs). The system can automate labor scheduling, improves retail execution and enhances field data collection for merchandising and experiential marketing.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 18

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10)
- **Performance:** 6.3/10 (Category avg: 8.6/10)
- **Skills Management:** 7.8/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 7.6/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Cognistix](https://www.g2.com/sellers/cognistix)
- **Year Founded:** 1994
- **HQ Location:** Denver, CO
- **Twitter:** @Cognistix (96 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3097799/ (6 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Consumer Goods
  - **Company Size:** 79% Enterprise, 16% Mid-Market


  ### 2. [Lighthouse by WorkWave](https://www.g2.com/products/lighthouse-by-workwave/reviews)
  Lighthouse is a mobile workforce management platform for cleaning and security contractors. Lighthouse provides complete visibility of distributed teams and helps you monitor cleaning task completion, and scheduled work or guard touring and patrols, visitor management and other physical security operations as they happen. Lighthouse adds time- and money-saving capabilities to view, manage and automate operations in the field, allowing you to improve service delivery, gain operational efficiency and reduce risk. Lighthouse has easy-to-use features that allow you to know where your workers and assets are at all times, capture evidence of services performed and handle the unexpected. • Real-time GPS location tracking and live maps • Mobile forms and activity reports • Messages and alerts • Duress and notifications • Scheduled work and exception reports • Analytics dashboard and reports • Mobile time and attendance


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 9

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.6/10)
- **Performance:** 7.9/10 (Category avg: 8.6/10)
- **Skills Management:** 6.7/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 7.1/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [WorkWave](https://www.g2.com/sellers/workwave)
- **Year Founded:** 1984
- **HQ Location:** Holmdel, NJ
- **Twitter:** @WorkWave (1,072 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/213943/ (490 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 82% Mid-Market, 9% Enterprise


  ### 3. [G&A Partners](https://www.g2.com/products/g-a-partners-g-a-partners/reviews)
  G&A Partners is a nationwide HR outsourcing provider that offers two distinct HR solutions designed to fit the way your business works: • Our PEO (Professional Employer Organization) model delivers comprehensive HR services, support, and technology. With this option, our team takes on administrative tasks like payroll, benefits administration, HR management, and more, while also providing our clients with access to experienced HR professionals and competitive benefit plans. In short, we help you offload time-consuming HR tasks, so you can focus on running your business. • Alternatively, our HCM (Human Capital Management) software solution gives you a powerful, self-service platform to manage HR functions internally, with the added confidence of G&A’s expert guidance when you need it. No matter which solution you choose, you’ll benefit from G&A’s commitment to responsive, personalized service. Our Net Promoter Score (NPS)—a benchmark for customer satisfaction and loyalty—is nearly double the industry average for HR outsourcing providers. That means our clients don’t just get results—they get a true partner that shows up, follows through, and helps them succeed. Key highlights: • Comprehensive PEO support that transfers day-to-day HR administration—like payroll and benefits tasks—to G&A’s expert team. • Self-service HCM software designed for businesses that want control and flexibility, with expert support just a click or call away. • Tailored solutions that adapt to your business size, goals, and industry—whether you're growing fast or streamlining operations. • Access to experienced HR professionals who provide strategic guidance, process expertise, and timely support. • Simplified benefits administration and access to competitive benefit plans that help you attract and retain top talent. • Compliance support that helps you stay ahead of evolving labor laws and workplace regulations—with proactive alerts and resources. • Data-driven insights and reporting tools that help you make smarter decisions about your workforce. • A proven partner with long-standing client relationships—reflected in our high satisfaction scores and retention rates.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 20

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.6/10)
- **Performance:** 10.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [G&A Partners](https://www.g2.com/sellers/g-a-partners)
- **Company Website:** https://www.gnapartners.com
- **Year Founded:** 1995
- **HQ Location:** Houston, TX
- **Twitter:** @GAPartners (2,953 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/40520 (870 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 55% Small-Business, 40% Mid-Market


#### Pros & Cons

**Pros:**

- Helpful (6 reviews)
- Customer Support (4 reviews)
- Ease of Use (3 reviews)
- Payroll Ease (3 reviews)
- Payroll Management (3 reviews)

**Cons:**

- Poor Customer Support (3 reviews)
- PTO Management (3 reviews)
- Payroll Issues (2 reviews)
- Poor Support Services (2 reviews)
- PTO Management Issues (2 reviews)

  ### 4. [HotSchedules](https://www.g2.com/products/hotschedules/reviews)
  HotSchedules is the #1-rated workforce management platform built for restaurants. With HotSchedules, you hire, schedule, and pay your team…al l from one integrated platform. Restaurant operators are up against high turnover, complex labor laws, manager overload, and disconnected systems — all while trying to protect profits. HotSchedules solves this by bringing together everything from hiring and onboarding to scheduling and payroll into one simple platform built for restaurants. You can hire faster, schedule smarter, pay accurately, stay compliant, and improve sales — all while giving staff, managers, and guests a better experience.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 102

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.6/10)
- **Performance:** 8.3/10 (Category avg: 8.6/10)
- **Skills Management:** 8.3/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 9.2/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Fourth](https://www.g2.com/sellers/fourth)
- **HQ Location:** Austin, US
- **LinkedIn® Page:** https://www.linkedin.com/company/fourth/ (891 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Server
  - **Top Industries:** Restaurants, Food & Beverages
  - **Company Size:** 49% Mid-Market, 28% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)
- Scheduling (1 reviews)
- Scheduling Ease (1 reviews)

**Cons:**

- Shift Management (1 reviews)

  ### 5. [Natural Insight](https://www.g2.com/products/natural-insight/reviews)
  Merchandisers, product companies, marketing agencies and retailers in over 20 countries rely on the Natural Insight cloud-based platform to improve retail execution and reduce costs. Natural Insight leads the industry today with fully integrated mobile and Web-based staff scheduling, timekeeping, task management, field communications and analytics. Natural Insight is privately held and headquartered in Sterling, Virginia with offices in Toronto, Canada and Birmingham, England.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 3.3/10 (Category avg: 8.6/10)
- **Performance:** 5.0/10 (Category avg: 8.6/10)
- **Skills Management:** 7.8/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 7.5/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Natural Insight](https://www.g2.com/sellers/natural-insight)
- **Year Founded:** 2009
- **HQ Location:** Sterling, VA
- **Twitter:** @naturalinsight (456 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1008166/ (16 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Marketing and Advertising
  - **Company Size:** 38% Enterprise, 38% Mid-Market


  ### 6. [Sage HRMS](https://www.g2.com/products/sage-hrms/reviews)
  Sage HRMS solutions provide all you need for efficient and reliable human resource management.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 33

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 6.9/10 (Category avg: 8.6/10)
- **Performance:** 8.1/10 (Category avg: 8.6/10)
- **Skills Management:** 8.3/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 8.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Sage Software](https://www.g2.com/sellers/sage-software-d61a780c-4fb3-4781-9519-baa772f5ea91)
- **Year Founded:** 1981
- **HQ Location:** Newcastle
- **LinkedIn® Page:** https://www.linkedin.com/company/2802/ (15,471 employees on LinkedIn®)
- **Ownership:** SGE.L
- **Phone:** +1 (866) 996-7243

**Reviewer Demographics:**
  - **Company Size:** 63% Mid-Market, 20% Enterprise


#### Pros & Cons

**Pros:**

- Efficiency (2 reviews)
- Payroll (2 reviews)
- Time-saving (2 reviews)
- Time-Saving (2 reviews)
- Attendance Tracking (1 reviews)

**Cons:**

- Expensive (1 reviews)
- High Fees (1 reviews)
- Lack of Mobile App (1 reviews)
- Mobile Limitations (1 reviews)
- No Mobile App (1 reviews)

  ### 7. [WoCo](https://www.g2.com/products/woco/reviews)
  WoCo is a cloud-based human resource, payroll & productivity management software, designed to empower the people who power your business. We infuse AI to deliver a superior employee experience and data-driven insights for people management & productivity across departments. With its unique mobile-centric approach, WoCo is simplifying Core HR, time & attendance, employee engagement, payroll, productivity, taxes & compliances for SMEs around the subcontinent.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 23

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Performance:** 8.3/10 (Category avg: 8.6/10)
- **Skills Management:** 6.7/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 6.7/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Work Companion LLP](https://www.g2.com/sellers/work-companion-llp)
- **Year Founded:** 2018
- **HQ Location:** Gurugram, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/workcompanion/ (21 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Apparel & Fashion
  - **Company Size:** 61% Mid-Market, 39% Small-Business


#### Pros & Cons

**Pros:**

- Comprehensive Features (1 reviews)
- Ease of Use (1 reviews)
- Features (1 reviews)
- Reporting (1 reviews)
- User-Friendly Interface (1 reviews)

**Cons:**

- Limited Features (1 reviews)
- Limited Functionality (1 reviews)
- Missing Features (1 reviews)
- Not User-Friendly (1 reviews)
- Unclear Instructions (1 reviews)

  ### 8. [Zebra Workcloud Scheduling](https://www.g2.com/products/zebra-workcloud-scheduling/reviews)
  Unrivaled Frontline Expertise Trust the experts with 20+ years’ experience solving some of the most challenging business cases across retail and banking. AI-powered forecasting aligns scheduling to your business needs to optimize labor investments and deliver a better customer experience. Provide frontline associates with purpose-built mobility to drive better engagement and improve retention. Ensure a faster time to value with flexible deployment with broad device and time clock compatibility with multiple distribution and mobility options.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 8

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10)
- **Performance:** 9.2/10 (Category avg: 8.6/10)
- **Skills Management:** 9.2/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 7.5/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Zebra Technologies](https://www.g2.com/sellers/zebra-technologies)
- **Year Founded:** 1969
- **HQ Location:** Lincolnshire, IL
- **Twitter:** @ZebraTechnology (33,002 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/167024/ (11,659 employees on LinkedIn®)
- **Ownership:** NASDAQ:ZBRA

**Reviewer Demographics:**
  - **Company Size:** 56% Enterprise, 22% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)
- Efficiency (1 reviews)
- Response Time (1 reviews)

**Cons:**

- Limited Customization (1 reviews)
- Not User-Friendly (1 reviews)

  ### 9. [ActivityTimeline](https://www.g2.com/products/activitytimeline/reviews)
  ActivityTimeline is a capacity planning plugin for Jira, which you can also use for time tracking in Jira to generate simple timesheet reports. With our app, Jira resource planning becomes much easier, so you know who is doing what and when it's going to be done. Activity Timeline add-on for Jira also has functionality for resource management, team planning, Jira project management and so much more. Feel free to request a free demo with our product experts.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Performance:** 8.3/10 (Category avg: 8.6/10)
- **Skills Management:** 8.3/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 8.8/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Reliex](https://www.g2.com/sellers/reliex)
- **Year Founded:** 2011
- **HQ Location:** Tallinn, EE
- **Twitter:** @ReliexSolutions (86 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/reliex.solutions (13 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 71% Small-Business, 29% Enterprise


#### Pros & Cons

**Pros:**

- Simple (1 reviews)
- Time Tracking (1 reviews)

**Cons:**

- Date Issues (1 reviews)
- Slow Loading (1 reviews)

  ### 10. [Cascade](https://www.g2.com/products/cascade/reviews)
  Cascade is a secure browser based software solution for your HR and payroll needs that helps with customizable modules to fit your business.


  **Average Rating:** 2.9/5.0
  **Total Reviews:** 15

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 4.2/10 (Category avg: 8.6/10)
- **Skills Management:** 7.5/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 9.2/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Cascade HR](https://www.g2.com/sellers/cascade-hr)
- **Year Founded:** 1978
- **HQ Location:** Slough, Berkshire
- **Twitter:** @IRISSoftwareGrp (1,340 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/iris-software-group/?originalSubdomain=uk (2,976 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 47% Mid-Market, 29% Enterprise


  ### 11. [e-days](https://www.g2.com/products/e-days/reviews)
  Say hello to edays, a better way to streamline employee leave, time and absence management. With one configurable system, you're able to provide a better absence experience for employees, people managers and HR. The platform is an easy-to-use, cloud-based web application and mobile app for managing, tracking and reporting employee holidays, absence and attendance. With a range of great features including group calendars, customisable sickness journeys and absence reporting, edays also integrates well with popular payroll and HR systems. We serve any business of any size anywhere in the world. From large 2,000+ employees through to mid-size businesses in all industries - with brands like Coca-Cola, Sony and Monster Energy.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 33

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.6/10)
- **Skills Management:** 6.7/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 3.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [e-days](https://www.g2.com/sellers/e-days)
- **Company Website:** https://www.e-days.com/
- **Year Founded:** 2004
- **HQ Location:** Nottingham, Nottinghamshire
- **Twitter:** @edayssoftware (576 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/e-days/ (50 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 65% Mid-Market, 18% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (13 reviews)
- Leave Management (8 reviews)
- Customer Support (7 reviews)
- Helpful (6 reviews)
- Intuitive (5 reviews)

**Cons:**

- Admin Limitations (2 reviews)
- Integration Issues (2 reviews)
- Lack of Clarity (2 reviews)
- App Malfunction (1 reviews)
- Data Management (1 reviews)

  ### 12. [Emprez](https://www.g2.com/products/emprez/reviews)
  Emprez helps businesses save time, reduce costs, and increase productivity by replacing manual processes with smart automation and streamlined workflows. Companies use Emprez to operate more efficiently, make better decisions, and grow faster—without adding operational overhead.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Performance:** 10.0/10 (Category avg: 8.6/10)
- **Skills Management:** 10.0/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 10.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Emprez](https://www.g2.com/sellers/emprez)
- **Year Founded:** 2007
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** https://ca.linkedin.com/company/emprez (13 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 57% Small-Business, 43% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (4 reviews)
- Customer Support (3 reviews)
- Features (3 reviews)
- Efficiency (2 reviews)
- Helpful (2 reviews)

**Cons:**

- HR Functionality Issues (1 reviews)
- Limited Features (1 reviews)
- Missing Features (1 reviews)

  ### 13. [Infor Global Human Resources](https://www.g2.com/products/infor-global-human-resources/reviews)
  Infor Global Human Resources offers comprehensive HCM cloud-based software, integrating core HR with talent management for a unified experience. This is a comprehensive HR solution for organizations with large frontline employee populations, creating a single experience for users, HR, and their workforce data. Infor HR empowers organizations to streamline HR processes, reduce complexities, and enhance employee experiences with an integrated, cloud-based solution.


  **Average Rating:** 3.4/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.6/10)
- **Performance:** 6.1/10 (Category avg: 8.6/10)
- **Skills Management:** 6.7/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 7.5/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Infor](https://www.g2.com/sellers/infor)
- **Year Founded:** 2002
- **HQ Location:** New York
- **Twitter:** @Infor (18,511 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1711/ (22,271 employees on LinkedIn®)
- **Phone:** 800-260-2640

**Reviewer Demographics:**
  - **Company Size:** 42% Mid-Market, 33% Enterprise


#### Pros & Cons

**Pros:**

- Comprehensive (1 reviews)
- Comprehensive Features (1 reviews)
- Features (1 reviews)
- HR Management (1 reviews)

**Cons:**

- Intuitiveness (1 reviews)
- Learning Difficulty (1 reviews)
- Not Intuitive (1 reviews)
- Not User-Friendly (1 reviews)
- Steep Learning Curve (1 reviews)

  ### 14. [Ramco Global Payroll | Payce](https://www.g2.com/products/ramco-global-payroll-payce/reviews)
  With payroll coverage for 150+ countries generating 30 million+ payslips annually for 500+ large MNCs & Fortune500 customers, Ramco has been at the forefront of delivering global payroll transformation for more than 25 years. Ramco Payce is a comprehensive suite of seamlessly integrated payroll features & processes that promises a seamless and holistic approach to payroll, ensuring efficiency, accuracy, and a streamlined workflow for enhanced organizational performance. It is a unified global payroll solution for payroll administrators, Implementation consultants, managers, and employees that organizations can deploy on-cloud or leverage as a managed service. Ramco Payce offers seamless integration with leading HCM providers such as Workday and Oracle. With features like lightning-fast payroll processing, AI-driven payroll compliance, no-code rule building, on-demand reporting, Payce marks the beginning of a groundbreaking shift in payroll transformation. Some of the recent awards and recognitions include: • ‘Leader’ and a ‘Star Performer’ in Everest Group’s Multi-Country Payroll Solutions PEAK Matrix® Assessment 2023 for APAC • Positioned ‘LEADER’ in ISG Provider Lens™ for Payroll Solutions and Services 2023 • HR Vendors of the Year 2023 Awards for Best Payroll Software and Best Payroll Outsourcing Partner in Singapore, Malaysia and Hong Kong • Ramco Systems wins 'Most Innovative Company of the Year' Award at the Asia CEO Awards 2023 • ‘Best Payroll Software Supplier of the Year 2022’ by The Global Payroll Association


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 36

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Performance:** 8.0/10 (Category avg: 8.6/10)
- **Skills Management:** 8.8/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 8.8/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Ramco Systems](https://www.g2.com/sellers/ramco-systems)
- **Company Website:** https://www.ramco.com
- **Year Founded:** 1997
- **HQ Location:** Chennai, Tamil Nadu
- **Twitter:** @RamcoSystems (7,785 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/165652/ (3,950 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Utilities
  - **Company Size:** 58% Enterprise, 31% Mid-Market


#### Pros & Cons

**Pros:**

- User Interface (8 reviews)
- Intuitive (7 reviews)
- Ease of Use (4 reviews)
- Simple (4 reviews)
- Efficiency (3 reviews)

**Cons:**

- Slow Loading (5 reviews)
- Navigation Difficulty (3 reviews)
- Not Intuitive (3 reviews)
- Complex Setup (2 reviews)
- Feature Improvements (2 reviews)

  ### 15. [ServicePower](https://www.g2.com/products/servicepower/reviews)
  ServicePower is a leading field service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field service organizations around the world such as GE Appliances, LG, AIG, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower also offers a fully managed network of contracted service providers to enable on-demand field service delivery in urban and hard-to-reach locations across North America and Europe.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 17

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Performance:** 9.2/10 (Category avg: 8.6/10)
- **Skills Management:** 9.0/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 9.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [ServicePower](https://www.g2.com/sellers/servicepower)
- **Year Founded:** 1996
- **HQ Location:** McLean, Virginia
- **Twitter:** @ServicePowerPlc (2,809 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/47547/ (225 employees on LinkedIn®)
- **Ownership:** LSE:SVR.L

**Reviewer Demographics:**
  - **Top Industries:** Insurance
  - **Company Size:** 67% Mid-Market, 39% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Customizability (2 reviews)
- Flexibility (2 reviews)
- Comprehensive Features (1 reviews)
- Customer Support (1 reviews)

**Cons:**

- Improvement Needed (2 reviews)
- Performance Issues (2 reviews)
- Customization Difficulties (1 reviews)
- Delays (1 reviews)
- Integration Issues (1 reviews)

  ### 16. [SnapHRM](https://www.g2.com/products/snaphrm/reviews)
  SnapHRM is a modern HR Management Software built with speed and ease of use in mind. Designed for small and medium businesses, it is easy to use and requires zero training. It has Android and iOS apps.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.6/10)
- **Performance:** 8.3/10 (Category avg: 8.6/10)
- **Skills Management:** 8.3/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 8.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Froiden Technologies](https://www.g2.com/sellers/froiden-technologies-857136ee-e7ec-44cf-8632-dd9156e4233b)
- **Year Founded:** 2014
- **HQ Location:** Rajasthan, India
- **Twitter:** @FroidenIndia (14 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3853527 (34 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 58% Mid-Market, 33% Small-Business


#### Pros & Cons

**Pros:**

- Attendance Tracking (1 reviews)
- Ease of Use (1 reviews)
- Easy Access (1 reviews)
- Intuitive (1 reviews)
- Payroll Management (1 reviews)

**Cons:**

- Poor Design (1 reviews)

  ### 17. [Workday Workforce Management](https://www.g2.com/products/workday-workforce-management/reviews)
  Workday Workforce Management supercharges workforce operations with an all-in-one system to move businesses forever forward. Workday’s unified, secure system integrates HR, time, and scheduling data, eliminating disjointed processes that halt day-to-day operations. Designed with a worker-first approach, Workday provides mobile-first access to personalized pay, time, and schedules, empowering employees with frictionless on-the-go access. This helps overcome difficulties in retaining workers and keeps them engaged in a competitive labor market. Gain crucial visibility & insight with real-time manager insights for improved decision-making. Managers get instant access to secure, data-driven insights from a single dashboard, helping to optimize team performance and control labor costs, even when accurate workforce data has been a challenge. Workday helps streamline operations, gain valuable insights, and empower your people.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 13

**User Satisfaction Scores:**

- **Performance:** 7.5/10 (Category avg: 8.6/10)
- **Skills Management:** 8.3/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 5.8/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Workday](https://www.g2.com/sellers/workday)
- **Year Founded:** 2005
- **HQ Location:** Pleasanton, CA
- **Twitter:** @Workday (52,257 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/17719/ (23,943 employees on LinkedIn®)
- **Ownership:** NYSE:WDAY

**Reviewer Demographics:**
  - **Company Size:** 77% Enterprise, 15% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (4 reviews)
- Easy Payroll (3 reviews)
- Payroll (3 reviews)
- Simple (2 reviews)
- Time Tracking (2 reviews)

**Cons:**

- Display Issues (2 reviews)
- Clarity Issues (1 reviews)
- Difficult Learning (1 reviews)
- Inadequate Tracking (1 reviews)
- Inadequate Verification (1 reviews)

  ### 18. [Albert](https://www.g2.com/products/albert-app-albert/reviews)
  Albert is a SaaS that helps organizations manage business transformations by offering easy Strategic Workforce Planning and Right- Sizing capabilities through real-time collaboration.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Performance:** 10.0/10 (Category avg: 8.6/10)
- **Skills Management:** 8.3/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 10.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Albert](https://www.g2.com/sellers/albert-b4060cff-22df-4204-b270-1efdbbc17130)
- **Year Founded:** 2018
- **HQ Location:** Paris, FR
- **Twitter:** @Albert_SWP (10 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/getalbert/ (8 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 33% Mid-Market, 33% Small-Business


#### Pros & Cons

**Pros:**

- Navigation Ease (1 reviews)

**Cons:**

- Poor Customer Support (1 reviews)

  ### 19. [Deskun](https://www.g2.com/products/deskun/reviews)
  Deskun is a multichannel helpdesk system. It is a Google Chrome extension that enables to combine multiple communication channels and process customer requests inside Gmail interface. The channels available are as follows: Live chat on a website Messengers: Facebook, WhatsApp, Twitter, Telegram, Viber, Skype and VK.com Any e-mail With Deskun, it is possible to add a live chat widget to a website, customize its appearance, position on the page and welcome message for customers. Messages from live chat are processed inside familiar Gmail interface. To effectively communicate with clients via live chat, Deskun has customizable message templates, internal notes, sound notifications and much more. Also, based on the chat dialog, support agents can create tickets – tasks for other employees. Deskun brings together the most popular instant messengers, so businesses will not miss a single message from customers. Communities on Facebook, Twitter accounts, Telegram, Viber and Skype bots – all these channels can be added to Deskun in a few clicks. All incoming messages are also processed inside Gmail interface. Also, Deskun enabled to use any e-mail address for customer support. There are such handy features as automatic reply, common e-mail address for agents, behind-the-scenes collaboration with notes, collision detection, e-mail tracking and much more. New Deskun users are given a free trial period of 21 days, during which one can test out all the features without restrictions, and understand how many agents ($2.99 per month) and channels ($1.99 per month) will be required for business. One support agent and one channel are available for free forever. Also, Deskun provides additional options for productive work in Gmail: mailtracking, send later, message templates and email snooze. These functions are available to all users for free and without limitations.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Skills Management:** 6.7/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 8.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Deskun](https://www.g2.com/sellers/deskun)
- **Year Founded:** 2016
- **HQ Location:** Saint-Petersburg, RU
- **Twitter:** @deskun_app (27 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/deskun/ (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 17% Mid-Market


  ### 20. [Humanity Time by TCP](https://www.g2.com/products/humanity-time-by-tcp/reviews)
  Humanity Time, formerly Timeco, makes time tracking simple for small businesses that want to save time, pay accurately, and avoid surprises on payday. Whether your team clocks in from a job site or a desk, Humanity Time helps you track hours, review attendance, and log every minute, without manual work. With digital or physical clock-in options, real-time updates, and built-in checks for breaks and overtime, it’s easy to stay on top of hours worked and keep labor costs under control. With Humanity Time, you can: Catch missed punches and track attendance in real time: See who’s on the clock, where they’re working, and when breaks happen all from one simple dashboard. Pay everyone right the first time: Export timesheets or connect to your payroll system to cut back on errors and speed up paycheck processing. Avoid surprise costs and stay on budget: Compare scheduled vs. actual hours, monitor overtime, and track job expenses as they happen. Make time off easier for everyone: Let employees request time off and view their balance, while managers can review and approve in a few clicks. Stop chasing down timesheets or second-guessing payroll. Let Humanity Time bring clarity and visibility so you can focus on running your business.


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 5.6/10 (Category avg: 8.6/10)
- **Performance:** 6.7/10 (Category avg: 8.6/10)
- **Skills Management:** 5.6/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 5.6/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [TCP Software](https://www.g2.com/sellers/tcp-software)
- **Year Founded:** 1988
- **HQ Location:** Plano, US
- **Twitter:** @tcpsoftware (451 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2644323/ (1,388 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 57% Mid-Market, 43% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (2 reviews)
- Attendance Tracking (1 reviews)
- Automation (1 reviews)
- Compliance Management (1 reviews)
- Easy Payroll (1 reviews)

**Cons:**

- Cluttered Interface (1 reviews)
- Difficult Navigation (1 reviews)
- Display Issues (1 reviews)
- Limited Customization (1 reviews)
- Limited Features (1 reviews)

  ### 21. [Kepion](https://www.g2.com/products/kepion/reviews)
  Kepion is a global leader in cloud financial planning and analysis (FP&A) software, empowering organizations to streamline budgeting, forecasting, reporting, and performance management. Built for finance teams, Kepion replaces manual spreadsheets with agile, accurate, and collaborative planning tools. Trusted by Fortune 500 companies like Magna, Bayer, and Energizer, Kepion is recognized in the Gartner Magic Quadrant for Cloud FP&A Solutions. Its flexible modeling platform allows users to build custom planning apps without code—accelerating digital transformation and aligning operations with financial strategy. Built on Microsoft technology, Kepion integrates with Microsoft Fabric, Power BI, Azure AI, and Microsoft 365 to deliver enterprise-grade security, seamless data connectivity, and advanced AI capabilities. Kepion is redefining FP&A. Globally trusted, intelligently integrated, and built for the future.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 15

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.6/10)
- **Performance:** 8.6/10 (Category avg: 8.6/10)
- **Skills Management:** 8.3/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 8.7/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Kepion](https://www.g2.com/sellers/kepion)
- **Company Website:** https://www.kepion.com
- **Year Founded:** 2009
- **HQ Location:** Seattle, US
- **Twitter:** @kepion (173 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/438641/ (26 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 53% Small-Business, 42% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (6 reviews)
- Features (5 reviews)
- Ease of Learning (4 reviews)
- Efficiency (4 reviews)
- Forecasting (4 reviews)

**Cons:**

- Dashboard Issues (3 reviews)
- Difficult Learning (3 reviews)
- Limited Options (3 reviews)
- Complexity (2 reviews)
- Dashboard Limitations (2 reviews)

  ### 22. [LASSO](https://www.g2.com/products/lasso-lasso/reviews)
  LASSO is an all-in-one event management software platform built for live event production companies that have outgrown rental-only or point solutions. Unlike tools focused solely on inventory, LASSO connects quoting, crew management, event staffing, production scheduling, inventory tracking, payroll, payments, and reporting in one unified system. From RFP to final invoice, teams gain real-time visibility into labor, gear, and profitability—eliminating spreadsheets and manual handoffs. LASSO is a complete live event operations platform designed to help event companies scale efficiently and protect margins.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Performance:** 8.3/10 (Category avg: 8.6/10)
- **Skills Management:** 7.9/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 8.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [LASSO](https://www.g2.com/sellers/lasso-1f36dafb-ed66-441d-84ac-1eb26b259425)
- **Year Founded:** 2014
- **HQ Location:** Nashville, US
- **LinkedIn® Page:** https://www.linkedin.com/company/lasso-io/ (265 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 33% Mid-Market


  ### 23. [PeopleWorks](https://www.g2.com/products/peopleworks-peopleworks/reviews)
  PeopleWorks works on 3 motto, Build transparency, Increase productivity and align employees towards common organization goal. PeopleWorks is a complete suite for an organization to manage employee related activities. It integrates various department like HR, Finance, Payroll, IT, Management and Admin who interact and assist employees in their respective arears. PeopleWorks builds automation to entire Employees journey in the organization and helps them to be productive, accessible and independent.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 19

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10)
- **Performance:** 9.5/10 (Category avg: 8.6/10)
- **Skills Management:** 8.3/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 9.2/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [PeopleWorks](https://www.g2.com/sellers/peopleworks)
- **Year Founded:** 2013
- **HQ Location:** Bangalore, India
- **Twitter:** @PeopleWorksBiz (381 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2869975 (100 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Construction
  - **Company Size:** 63% Mid-Market, 26% Enterprise


#### Pros & Cons

**Pros:**

- Attendance (1 reviews)
- Attendance Management (1 reviews)
- Attendance Tracking (1 reviews)
- Ease of Use (1 reviews)
- Easy Management (1 reviews)

**Cons:**

- Not Intuitive (1 reviews)
- Not User-Friendly (1 reviews)
- Poor Interface Design (1 reviews)
- Slow Loading (1 reviews)
- Slow Performance (1 reviews)

  ### 24. [PrajjoHR](https://www.g2.com/products/kenbox-technologies-pvt-ltd-prajjohr/reviews)
  Prajjo specializes in delivering innovative solutions centered on people and business management. Our core objective is to optimize the functionality of operations related to decision-making and management. With 54 modules, the platform emerges as the unparalleled provider of comprehensive, cost-effective solutions that surpass the capabilities of any HR technology company worldwide. What truly sets us apart is our ability to solve the “Mechanical HR” challenge that every company talks about but none have successfully achieved - until now. Prajjo brings automation, intelligence, and seamless integration to even the most routine HR functions, finally bridging the gap between theory and execution. The platform is designed to help businesses achieve sustainable growth and profitability with utmost efficiency and effectiveness. Our distinctive offerings include: • Human Resource Management System (HRMS) • Learning Development System (LDS) • Learning Management System (LMS) • Employee Monitoring System (Prajjo Insight) • Employee Field Productivity System (Prajjo Connect) • Business Enhancement System \*(BES) Furthermore, we are the only HR Tech enterprise with 7 copyrights worldwide: • PMS (Performance Management System) SGR • JDOAS (Job Description Overlapping Analysis Score) • MPSC (Manpower Projection Skill Competency) • CWM (Competency Wheel Model / Competency Framework Creator) • DESSA (Disengagement, Execution, Skill, Supervision, Absence Loss Manpower Optimisation Modelling) • BSM (Business Success Model) • Culdex (Culture Monitoring System)


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 9

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Performance:** 10.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Kenbox Technologies Pvt Ltd](https://www.g2.com/sellers/kenbox-technologies-pvt-ltd)
- **Year Founded:** 2020
- **HQ Location:** Delhi NCR, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/kenboxtech/ (49 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 80% Mid-Market, 20% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (8 reviews)
- Attendance Tracking (6 reviews)
- Easy Tracking (5 reviews)
- Comprehensive Features (4 reviews)
- Helpful (4 reviews)

**Cons:**

- Authentication Issues (1 reviews)
- Limited Access (1 reviews)
- Login Issues (1 reviews)
- Login Problems (1 reviews)
- Logout Issues (1 reviews)

  ### 25. [ProTrack Labor Management](https://www.g2.com/products/protrack-labor-management/reviews)
  ProTrack Labor Management is designed to optimize labor performance and control costs in distribution, manufacturing, delivery, administration and retail.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Performance:** 9.4/10 (Category avg: 8.6/10)
- **Skills Management:** 9.2/10 (Category avg: 8.2/10)
- **Workforce Analytics:** 9.2/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [TZA](https://www.g2.com/sellers/tza)
- **Year Founded:** 2012
- **HQ Location:** Bellevue, Washington, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/easy-metrics-inc- (118 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 83% Small-Business, 17% Mid-Market




## Parent Category

[HR Software](https://www.g2.com/categories/hr)



## Related Categories

- [Time Tracking Software](https://www.g2.com/categories/time-tracking-software)
- [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)
- [Time & Attendance Software](https://www.g2.com/categories/time-attendance)



---

## Buyer Guide

### What You Should Know About Workforce Management Software

### What is Workforce Management Software?

Workforce management solutions help businesses track, monitor, and evaluate business metrics, which in turn help human resources departments and personnel oversee and optimize employee schedules and workloads.

Key Benefits of Workforce Management Software

- Reduce expenses by optimizing employee schedules
- ncrease operational productivity
- Minimize financial and non-compliance risks
- Improve employee morale and reduce churn rates
- Automate non-critical labor activities
- Optimize skill usage around value-driving activities

### Why Use Workforce Management software?

Workforce management platforms help businesses optimize their workforce efforts by forecasting labor demand, creating and managing employee schedules, tracking employee attendance, and reporting on workforce efficiency. Workforce management solution use and implementation varies from organization to organization; it also differs in terms of scope. Some tools only focus on employee scheduling and time-off requests; meanwhile, the more robust (and more commonly used) workforce management tools provide payroll, time tracking, and reporting solutions.

**Forecast labor demands –** Many workforce management tools enable businesses to forecast labor demands that help reduce over- or understaffed workdays. This also helps prevent businesses from paying unnecessary overtime pay. Since workforce management tools allow employees to submit time-off requests directly into the software, mistakes such as scheduling an employee when she or he is unavailable are significantly mitigated because all requests are documented in the system.

**Employee schedules –** Depending on the nature and size of a business, scheduling employees can be a complicated task. One that, when mistakes are made, can result in missed shifts, upset employees, and poor customer service. Workforce management software solutions enable employers to house all employee schedules in one place. The software also allows employees to gain greater insight into their upcoming schedules, while providing communication tools for things like time-off requests.

**Payroll –** Many workforce management tools have payroll functionality, or integrate with payroll software, to automatically account for employee hours worked.

**Time tracking –** Through the use of built-in time tracking features, workforce management solutions helps users ensure that their employees are only accruing time worked when they are actually working.

**Employee portal–** Workforce management products often provide an employee portal. This way, employees can log into the system and see when they are scheduled to work, request time off, and even clock in and out.

**Reports –** Workforce management software can generate reports based on time clocked. This provides employers with insights into which employees are on time and which aren’t; it also allows employers to identify any missed shifts.

### Who Uses Workforce Management software?

Though workforce management tools can be used by any business, traditionally they are used by organizations with large hourly and part-time workforces in industries such as retail, manufacturing, hospitality, and health care.

Small businesses in some industries, such as retail or hospitality, deal with a larger number of high turnover rates and employees that work part-time. Workforce management systems make it easy to track all employees. Organizations in other sectors have seen the need to track time and work activities for highly skilled and diverse workforces increase, particularly with the increase in remote and contract employees.

Ultimately, workforce management software is great for businesses of all sizes looking to streamline management’s workload while providing more transparency to the entire team when it comes to scheduling.

### Workforce Management Software Features

**Labor forecasting –** Workforce management solutions help companies predict the number and types of employees necessary to meet anticipated demand and control labor costs.

**Shift scheduling –** Companies can use WFM solutions to plan employee work shifts according to availability, as well as provide notifications to employees when they are scheduled.

**Time & attendance management –** Workforce management tools let employees track the hours they have worked through integrations with time tracking products or built-in time tracking features.

**Absence & leave management –** With workforce management solutions, employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.

**Skills management –** WFM solutions let businesses organize, sort, and view employees based on skills and qualifications in order to make smarter scheduling decisions.

**Succession management –** With WFM solutions, businesses can identify high-performing employees with potential to be promoted with minimal development.

**Workforce analytics –** Workforce management tools are designed to help analyze employee data and develop a baseline for evaluating and optimizing workforce management.

**Self-service capabilities –** Workforce management solutions provide employee self-service portals through which they can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.

**Mobile shift scheduling –** Many workforce management tools offer mobile applications or mobile-optimized websites that provide mobile workforce management solutions. Many of these mobile applications facilitate communication between employees and managers around shift scheduling. Managers and employees can use WFM solutions to create or claim available work shifts and receive notifications on their mobile devices. Features such as leave and absence management, as well as time and attendance tracking features, are often included in mobile applications, allowing managers to approve or deny employee requests on the go.

**Team communication –** WFM solutions provide messaging solutions for team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. Another great function of many workforce management tools is communication between management and employees. If you are managing a team, it can be easy to lose track of individual correspondences with each employee. Many workforce management tools allow you to communicate with employees inside the tool. This way you can make changes to a schedule and notify an employee all in the same tool.

**Customization –** Workforce management software allows administrators to customize the solution to accommodate their unique processes. This includes the ability to create custom objects, fields, rules, calculations, and views.

**Cloud-based solutions –** Cloud-based workforce management software lets companies and employees access the software anywhere.

**Integrated application programming interface (APIs) –** WFM solutions provide specifications for how the application communicates with other software. APIs typically enable integration of data, logic, and objects with other software applications.

**Dashboards –** WFM software provides an easy-to-read, often single-page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s key performance indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance.

**Reporting –** Workforce management systems enable reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

**Analytics –** An emerging area of importance in workforce management tools is the ability to provide actionable workforce analytics about people in the workplace. The data collected by workforce management software includes information such as employee skills and time attendance, which can be used to uncover and report on insights into workforce efficiencies. Companies are also able to identify the likelihood of employee success and predict the need for certain skill sets.

#### Additional Workforce Management Software Features

Additional features that some workforce management solutions may offer include succession and contingency planning, as well as compliance and risk management.

### Potential Issues with Workforce Management Software

Workforce management vs. time tracking software – Workforce management and time tracking software are often confused due to their overlap in functionality. These solutions are not the same; workforce management is more concerned with scheduling worker hours, and time tracking software is concerned with tracking the hours that were scheduled. However, given how closely related these two functions are, it’s common for one tool to contain functionality for both tasks.

### Software and Services Related to Workforce Management Software

[**HR Management Suites Software**](https://www.g2.com/categories/hr-management-suites)

[**Core HR Software**](https://www.g2.com/categories/core-hr)

[**Time Tracking Software**](https://www.g2.com/categories/time-tracking)

[**Payroll Software**](https://www.g2.com/categories/payroll)

[**Contact Center Infrastructure Software**](https://www.g2.com/categories/contact-center-infrastructure)

[**Field Service Management Software**](https://www.g2.com/categories/field-service-management)

[**Onboarding Software**](https://www.g2.com/categories/onboarding)

[**Employee Engagement Software**](https://www.g2.com/categories/employee-engagement)

### What are the best workforce management software options to integrate with existing systems?

Here are some of the best workforce management platforms that integrate easily with existing tools and systems.

- [Rippling](https://www.g2.com/products/rippling/reviews) offers seamless integration across HR, IT, and payroll systems, making it ideal for unifying workforce operations without manual syncing.
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) integrates easily with third-party tools and HR tech stacks, allowing companies to expand functionality without switching platforms.
- [Zoho People](https://www.g2.com/products/zoho-people/reviews) provides a highly flexible API and built-in integrations, making it simple to connect with CRMs, payroll, and productivity apps.
- [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) delivers robust integration capabilities with payroll, time tracking, and ERP systems to streamline complex workforce processes.
- [Deputy](https://www.g2.com/products/deputy/reviews) connects with POS, payroll, and HR systems, helping businesses simplify scheduling and labor cost tracking with minimal friction.

### What are the most user-friendly workforce apps for companies?

Here are some of the most user-friendly workforce apps designed to simplify team management and scheduling:

- [Connecteam](https://www.g2.com/products/connecteam/reviews) delivers an all-in-one mobile-first platform that’s easy to navigate for deskless teams handling scheduling, communication, and task management.
- [Homebase](https://www.g2.com/products/homebase/reviews) offers an intuitive interface for time tracking, shift planning, and team messaging, making it ideal for small business teams.
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) combines simplicity with powerful HR features, giving teams a clear and accessible platform for employee data and workflows.
- [When I Work](https://www.g2.com/products/when-i-work/reviews) simplifies staff scheduling and attendance tracking with a clean, drag-and-drop interface that’s easy for managers and employees alike.
- [Zoho People](https://www.g2.com/products/zoho-people/reviews) packs essential HR functions into a user-friendly dashboard that can be customized to fit a company’s unique workflow needs.

### What are the most cost-effective workforce management systems?

Here are some cost-effective workforce management systems that offer strong value without compromising on features:

- [Homebase](https://www.g2.com/products/homebase/reviews) offers free scheduling and time-tracking tools for small teams, making it a budget-friendly option for growing businesses.
- [greytHR](https://www.g2.com/products/greythr/reviews) delivers essential HR and payroll features at a competitive price, ideal for companies looking to digitize without overspending.
- [Zoho People](https://www.g2.com/products/zoho-people/reviews) provides a scalable HR suite with affordable pricing tiers, helping businesses manage attendance, leave, and performance cost-effectively.
- [When I Work](https://www.g2.com/products/when-i-work/reviews) combines low-cost scheduling and team communication features in an easy-to-use platform suited for hourly workforces.
- [Hubstaff](https://www.g2.com/products/hubstaff/reviews) enables remote time tracking and productivity monitoring with transparent pricing, great for lean teams needing basic workforce visibility.