Compare UKG Ready and When I Work 
At a Glance
Market Segments
Mid-Market (55.7% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
No pricing available
$2.50 1 user Per Month
UKG Ready
Star Rating
(2,492)4.4 out of 5
Market Segments
Mid-Market (55.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ReadyWhen I Work
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Ready excels in user-friendliness, with many users finding it simple to navigate for tasks like reviewing check stubs and filling out forms. One user noted that it is self-explanatory and doesn't require extensive knowledge to use effectively.
- Users say When I Work offers a visually appealing interface that makes it clear and easy to use. Reviewers appreciate its aesthetic design, which contributes to a positive user experience, especially for those who prioritize a clean layout.
- According to verified reviews, UKG Ready stands out for its quick implementation process. Users have highlighted the intuitive onboarding wizard, making the initial setup straightforward and efficient, which is crucial for businesses looking to minimize downtime.
- Reviewers mention that When I Work integrates seamlessly with payroll systems, simplifying the process of importing hours. This integration is a significant advantage for users who value efficiency in payroll management, as it reduces manual data entry.
- G2 reviewers indicate that UKG Ready provides robust support, with a high quality of assistance reported by users. Many have expressed satisfaction with the support team’s responsiveness, which enhances the overall experience when issues arise.
- Users report that While When I Work is easy to navigate, it sometimes lacks the depth of features found in UKG Ready, particularly in areas like time tracking and attendance management. This can be a drawback for businesses that require more comprehensive workforce management tools.
Pricing
Entry-Level Pricing
UKG Ready
No pricing availableWhen I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
UKG Ready
No trial information availableWhen I Work
Free Trial is available
Ratings
Meets Requirements
9.1
2,041
8.8
313
Ease of Use
8.8
2,070
8.7
317
Ease of Setup
8.5
1,415
8.7
179
Ease of Admin
8.1
619
8.8
168
Quality of Support
8.8
1,724
8.4
250
Has the product been a good partner in doing business?
8.5
594
8.7
159
Product Direction (% positive)
8.7
2,018
8.9
299
Features by Category
Core HR
8.4
388
Not enough data
9.0
425
Not enough data
Feature Not Available
Not enough data
8.5
355
Not enough data
8.6
359
Not enough data
8.9
305
Not enough data
Generative AI
6.8
61
Not enough data
Platform
8.4
566
8.1
70
8.1
423
7.1
34
8.1
401
7.9
51
8.6
546
8.6
76
8.7
534
8.9
78
8.6
493
8.8
77
8.7
544
8.2
61
8.6
535
8.6
76
Employee Self Service
9.1
968
|
Verified
Not enough data
8.7
866
|
Verified
Not enough data
8.7
889
|
Verified
Not enough data
Administration
9.1
973
|
Verified
Not enough data
8.9
986
|
Verified
Not enough data
9.2
930
|
Verified
Not enough data
8.4
743
|
Verified
Not enough data
8.9
856
|
Verified
Not enough data
8.7
836
|
Verified
Not enough data
9.0
908
|
Verified
Not enough data
9.0
809
|
Verified
Not enough data
9.0
807
|
Verified
Not enough data
Taxes
8.9
838
|
Verified
Not enough data
8.7
785
|
Verified
Not enough data
8.7
732
Not enough data
Integration
8.4
746
|
Verified
Not enough data
8.9
805
|
Verified
Not enough data
8.5
733
|
Verified
Not enough data
8.6
757
|
Verified
Not enough data
Platform
8.7
901
|
Verified
Not enough data
8.7
907
|
Verified
Not enough data
8.8
914
|
Verified
Not enough data
8.9
854
|
Verified
Not enough data
Automation
8.9
1082
8.2
29
Logistics
8.7
1090
7.8
30
8.7
1072
7.8
29
8.7
970
8.0
29
Management
8.5
1021
8.1
30
8.8
1039
8.2
29
8.9
1058
8.3
29
9.0
1125
8.8
27
8.9
1109
8.6
28
9.1
1149
8.8
28
8.8
1039
8.6
28
Monitoring
8.8
1000
7.9
28
8.8
1003
8.2
28
8.8
990
8.0
28
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.3
15
Not enough data
7.3
15
Not enough data
7.9
15
Not enough data
Sourcing
8.1
161
Not enough data
8.0
174
Not enough data
7.4
18
Not enough data
8.3
23
Not enough data
7.5
17
Not enough data
Candidate Management - Applicant Tracking System
8.1
163
Not enough data
8.3
25
Not enough data
8.7
22
Not enough data
7.4
17
Not enough data
7.7
19
Not enough data
7.7
17
Not enough data
7.7
21
Not enough data
Platform
8.4
566
8.1
70
8.1
423
7.1
34
8.1
401
7.9
51
8.6
546
8.6
76
8.7
534
8.9
78
8.6
493
8.8
77
8.7
544
8.2
61
8.6
535
8.6
76
AI - Applicant Tracking Systems (ATS)
7.6
16
Not enough data
7.1
15
Not enough data
6.9
15
Not enough data
Time Tracking
9.1
951
8.9
96
8.7
819
8.6
85
8.6
748
8.9
69
Client Invoicing
8.1
634
8.1
47
8.2
638
8.2
46
8.2
631
7.7
49
Mobile Time Tracking
9.0
801
9.0
89
Administration
8.6
715
8.3
65
8.6
775
8.8
83
8.6
733
8.9
91
8.7
686
8.7
63
8.8
773
8.8
84
Platform
8.7
782
8.5
68
8.3
674
8.2
57
8.3
632
8.4
59
8.9
793
8.9
90
8.6
742
8.9
84
7.9
636
7.7
61
Platform
8.4
566
8.1
70
8.1
423
7.1
34
8.1
401
7.9
51
8.6
546
8.6
76
8.7
534
8.9
78
8.6
493
8.8
77
8.7
544
8.2
61
8.6
535
8.6
76
Workforce Management Platform Features
8.2
273
8.4
76
8.3
314
9.2
120
9.2
401
8.9
107
8.9
382
8.9
100
8.3
294
8.0
71
8.2
270
8.0
71
8.5
313
8.1
69
8.8
376
8.7
89
8.3
274
8.7
104
8.2
304
8.3
102
Categories
Categories
Shared Categories
UKG Ready and When I Work are categorized as Time & Attendance, Time Tracking, and Workforce Management
Reviews
Reviewers' Company Size
UKG Ready
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
11.4%
Retail
5.9%
Education Management
4.3%
Manufacturing
4.0%
Non-Profit Organization Management
3.7%
Other
70.8%
Hospital & Health Care
9.6%
Retail
7.9%
Hospitality
6.2%
Food & Beverages
5.6%
Consumer Services
4.8%
Other
66.0%
Discussions
Best practice for refunding garnishments & bonus over payments
9 Comments
BJ
I had no idea it could be done like that. How would you handle refunding a bonus paid in error? Oh..................THANK YOU!Read more
Using calendar in Kronos in other applications
3 Comments
LP
Did you ever get any good answers here. I would love for time off requests to flow to the calendar (outlook) as showing OOO. Read more
Is there an easier way to enter things like raises with multiple job codes
3 Comments
KB
We used an import for our minimum wage job rate that went up last year and now this Jan. There is an import for the Primary code and a separate one for the...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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