# UKG Pro vs Zoho People Comparison
---
## AI Generated Summary
- **G2 reviewers report** that UKG Pro excels in its **customization capabilities** , allowing users to create tailored reports and access the platform from various devices. Users appreciate the **fast and reliable support** that enhances their experience, although some mention occasional restrictions that require assistance from the community team.
- **Users say** that Zoho People stands out for its **intuitive check-in and check-out system** , which employees adapt to quickly. The platform is noted for its **clean UI and responsive mobile app** , making it a user-friendly choice for HR processes.
- **According to verified reviews** , UKG Pro has a strong presence in the **healthcare HR sector** , with users highlighting its ability to integrate with other systems, such as MES, for seamless clocking activities. This integration is particularly beneficial for organizations with complex operational needs.
- **Reviewers mention** that Zoho People offers a **unified ecosystem** that consolidates core HR functions, employee self-service, and basic learning tools, making it ideal for mid-sized teams. This comprehensive approach helps streamline daily HR operations effectively.
- **G2 reviewers highlight** that while UKG Pro has a solid overall rating, it faces challenges in **ease of setup** compared to Zoho People, which users find easier to implement. This can be a crucial factor for organizations looking for a quick onboarding experience.
- **Users report** that Zoho People provides excellent **customer support** and is considered very affordable, making it a practical choice for businesses looking to optimize their HR processes without breaking the bank. This affordability, combined with its functionality, makes it a compelling option for many.



| | UKG Pro | Zoho People | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 2,205 | 419 | 
| **Largest Market Segment** | Mid-Market (48.9% of reviews) | Mid-Market (55.0% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### UKG Pro

Pros:
- Ease of Use (176 reviews)
- Helpful (87 reviews)

Cons:
- Poor Customer Support (46 reviews)
- Not User-Friendly (45 reviews)

### Zoho People

Pros:
- Ease of Use (70 reviews)
- Attendance Tracking (43 reviews)

Cons:
- Limited Customization (20 reviews)
- Learning Curve (18 reviews)

---
## Ratings Comparison
| Rating | UKG Pro | Zoho People | 
|---|---|---|
  | **Meets Requirements** | 8.5 (1814 reviews) | 9.0 (327 reviews) | 
  | **Ease of Use** | 8.5 (1860 reviews) | 8.9 (329 reviews) | 
  | **Ease of Setup** | 7.6 (1058 reviews) | 8.6 (164 reviews) | 
  | **Ease of Admin** | 8.0 (983 reviews) | 8.4 (79 reviews) | 
  | **Quality of Support** | 8.1 (1622 reviews) | 8.4 (309 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (969 reviews) | 8.4 (79 reviews) | 
  | **Product Direction (% positive)** | 8.4 (1775 reviews) | 9.6 (303 reviews) | 

---
## Pricing

### UKG Pro

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zoho People

#### Entry-Level Pricing

Plan: FREE

Price: Free Trial

Key Features:
- Employee database management
- Time-off management (Leave)

[Browse all 2 editions](https://www.g2.com/products/zoho-people/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 7.9/10 | 1033 |
| **Zoho People** | 8.7/10 | 208 |

#### Core HR

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Organization Management** | 8.4 (704 reviews) | 9.1 (139 reviews) | 
| **Time, Attendance, and PTO** | 7.9 (685 reviews) | 9.1 (155 reviews) | 
| **Expense Management** | Feature Not Available | 8.5 (120 reviews) | 
| **Salary Structures** | 7.9 (514 reviews) | 8.6 (103 reviews) ✓ Verified | 
| **Compliance** | 8.3 (592 reviews) | 8.7 (124 reviews) | 
| **Benefits Administration** | 8.0 (749 reviews) | 8.9 (120 reviews) | 

#### Generative AI

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **AI Text Summarization** | 6.7 (55 reviews) | 8.4 (57 reviews) | 

#### Platform

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (729 reviews) | 8.4 (134 reviews) | 
| **Integration APIs** | 7.6 (537 reviews) | 8.4 (121 reviews) | 
| **Internationalization** | 7.7 (380 reviews) | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.3 (811 reviews) | 8.9 (127 reviews) | 
| **Dashboards** | 7.9 (686 reviews) | 9.0 (128 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 8.5/10 | 1019 |
| **Zoho People** | N/A | N/A |

#### Employee Self Service

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Web Portal** | 8.8 (937 reviews) ✓ Verified | Not enough data | 
| **Benefits Manager** | 8.3 (736 reviews) ✓ Verified | Not enough data | 
| **Mobile** | 7.9 (654 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Payroll Entry** | 8.6 (828 reviews) ✓ Verified | Not enough data | 
| **Time Off Accrual** | 8.0 (797 reviews) ✓ Verified | Not enough data | 
| **Direct Deposit** | 9.2 (897 reviews) ✓ Verified | Not enough data | 
| **Expense Reimbursement** | 8.2 (280 reviews) | Not enough data | 
| **Pre-tax Deductions** | 8.9 (840 reviews) ✓ Verified | Not enough data | 
| **Wage Garnishment** | 8.6 (742 reviews) ✓ Verified | Not enough data | 
| **Approvals** | 8.6 (730 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Printing** | 9.0 (805 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Delivery** | 9.0 (753 reviews) ✓ Verified | Not enough data | 

#### Taxes

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Tax Calculation** | 8.7 (784 reviews) ✓ Verified | Not enough data | 
| **Tax Filing** | 8.2 (695 reviews) ✓ Verified | Not enough data | 
| **Automatic Tax Payment** | 8.4 (628 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **API / Integration** | 7.9 (505 reviews) ✓ Verified | Not enough data | 
| **Time Tracking Integration** | 8.3 (526 reviews) ✓ Verified | Not enough data | 
| **Accounting Integration** | 8.1 (439 reviews) ✓ Verified | Not enough data | 
| **Core HR Integration** | 8.5 (562 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Reporting and Dashboards** | 8.2 (828 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.5 (846 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.5 (860 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 8.6 (774 reviews) ✓ Verified | Not enough data | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 8.5/10 | 109 |
| **Zoho People** | N/A | N/A |

#### Basics

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Reporting** | 8.5 (97 reviews) | Not enough data | 
| **Interoperability** | 8.4 (79 reviews) | Not enough data | 
| **Performance** | 9.0 (96 reviews) | Not enough data | 

#### Additional Functionality

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Portal** | 8.3 (64 reviews) | Not enough data | 
| **Mobility** | Feature Not Available | Not enough data | 
| **Dashboard** | 8.5 (92 reviews) | Not enough data | 

#### Content

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Automation** | 8.5 (91 reviews) | Not enough data | 
| **File Sharing** | 8.3 (85 reviews) | Not enough data | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 8.5/10 | 71 |
| **Zoho People** | 9.0/10 | 36 |

#### Operations

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Personnel Management** | 8.5 (54 reviews) | 9.3 (33 reviews) | 
| **Talent Management** | 8.4 (54 reviews) | 8.9 (31 reviews) | 
| **Regulation and Compliance** | 8.4 (52 reviews) | 8.7 (31 reviews) | 
| **Metrics and Reporting** | 8.4 (51 reviews) | 9.1 (31 reviews) | 
| **Third-Party Integrations** | 7.7 (54 reviews) | 9.1 (30 reviews) | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 8.4/10 | 320 |
| **Zoho People** | N/A | N/A |

#### Platform Basics

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Reporting** | 8.0 (223 reviews) | Not enough data | 
| **Dashboard** | 8.6 (269 reviews) | Not enough data | 
| **Performance** | 8.8 (270 reviews) | Not enough data | 

#### Platform Content

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Automation** | 8.4 (231 reviews) | Not enough data | 
| **File Sharing** | 8.2 (86 reviews) | Not enough data | 
| **Content Library** | 8.3 (232 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Integrations** | 8.1 (221 reviews) | Not enough data | 
| **Mobility** | 8.5 (241 reviews) | Not enough data | 
| **Corporate Discounts** | 8.0 (92 reviews) | Not enough data | 
| **Employee Engagement** | 8.8 (220 reviews) | Not enough data | 
| **Rewards** | 9.1 (298 reviews) | Not enough data | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 7.6/10 | 134 |
| **Zoho People** | 8.4/10 | 106 |

#### Performance reviews

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **360 Reviews** | 7.7 (74 reviews) ✓ Verified | 8.7 (97 reviews) ✓ Verified | 
| **Customizable Forms** | 7.7 (92 reviews) ✓ Verified | 8.6 (95 reviews) ✓ Verified | 
| **Review Status Tracking** | 8.3 (105 reviews) ✓ Verified | 8.6 (96 reviews) ✓ Verified | 

#### Goals

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Goal-Setting** | 8.3 (94 reviews) ✓ Verified | 8.7 (98 reviews) ✓ Verified | 
| **Company Goals And OKRs** | 8.0 (85 reviews) ✓ Verified | 8.5 (98 reviews) ✓ Verified | 

#### Feedback

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Continuous Feedback** | 7.9 (76 reviews) ✓ Verified | 8.5 (98 reviews) ✓ Verified | 
| **Requesting Feedback** | 7.8 (72 reviews) | 8.5 (97 reviews) | 
| **1-On-1 Meetings** | 7.3 (63 reviews) | Feature Not Available | 
| **Public Praise** | 6.8 (56 reviews) | 8.3 (36 reviews) | 

#### Data

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Dashboards And Reports** | 8.1 (98 reviews) ✓ Verified | 8.9 (98 reviews) ✓ Verified | 
| **Historical Data** | 8.3 (95 reviews) ✓ Verified | 8.6 (96 reviews) ✓ Verified | 

#### Agentic AI - Performance Management

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Multi-step Planning** | 5.5 (10 reviews) | 7.5 (14 reviews) | 
| **Natural Language Interaction** | 5.5 (10 reviews) | 7.1 (14 reviews) | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Compensation Planning

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Platform - Compensation Planning

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Compensation Budgeting** | Not enough data | Not enough data | 
| **Merit Cycle Planning** | Not enough data | Not enough data | 
| **Pay Transparency** | Not enough data | Not enough data | 
| **Automated Compliance** | Not enough data | Not enough data | 
| **Reward Structuring** | Not enough data | Not enough data | 
| **Compensation History** | Not enough data | Not enough data | 

#### Additional Features - Compensation Planning

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Reporting Capabilities** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### Fatigue Risk Management

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Fatigue Management - Fatigue Risk Management

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Education and Training Modules** | Not enough data | Not enough data | 
| **Work Schedule Analysis** | Not enough data | Not enough data | 
| **Fatigue Monitoring** | Not enough data | Not enough data | 
| **Wearable Device Support** | Not enough data | Not enough data | 
| **Customizable Risk Models** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

#### Platform Capabilities - Fatigue Risk Management

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Fleet Management Integrations** | Not enough data | Not enough data | 
| **Mobile Support** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 7.8/10 | 925 |
| **Zoho People** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Candidate Search** | 7.7 (237 reviews) | Not enough data | 
| **Career Page Configuration** | 8.0 (193 reviews) | Not enough data | 
| **Social Sourcing** | 8.3 (5 reviews) | Not enough data | 
| **Job Posting** | 8.3 (5 reviews) | Not enough data | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Candidate Evaluations** | 7.7 (219 reviews) | Not enough data | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | 8.0 (5 reviews) | Not enough data | 
| **Automated Resume Parsing** | 7.3 (5 reviews) | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (729 reviews) | 8.4 (134 reviews) | 
| **Integration APIs** | 7.6 (537 reviews) | 8.4 (121 reviews) | 
| **Internationalization** | 7.7 (380 reviews) | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.3 (811 reviews) | 8.9 (127 reviews) | 
| **Dashboards** | 7.9 (686 reviews) | 9.0 (128 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 7.8/10 | 995 |
| **Zoho People** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 6.0 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.0 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 5.8 (10 reviews) | Not enough data | 
| **Decision Making** | 6.8 (10 reviews) | Not enough data | 

#### Platform Content

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Forms Library** | 8.1 (244 reviews) | Not enough data | 
| **E-Forms** | 8.5 (359 reviews) | Not enough data | 
| **E-Signature** | 8.5 (364 reviews) | Not enough data | 
| **Background Checks** | 8.2 (185 reviews) | Not enough data | 
| **Offer Letter Approvals** | 8.1 (258 reviews) | Not enough data | 
| **Offer Letter Templates** | 7.9 (258 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Self-Service Portal** | 8.5 (404 reviews) | Not enough data | 
| **Automated Team Introductions** | 7.5 (194 reviews) | Not enough data | 
| **Compliance Training** | 7.9 (208 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 8.3 (350 reviews) | Not enough data | 
| **Onboarding Notifications** | 8.3 (371 reviews) | Not enough data | 

#### Platform Data

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Time-to-Productivity Reporting** | 7.8 (164 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 7.9 (296 reviews) | Not enough data | 
| **Visualization** | 8.0 (183 reviews) | Not enough data | 

#### Platform

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (729 reviews) | 8.4 (134 reviews) | 
| **Integration APIs** | 7.6 (537 reviews) | 8.4 (121 reviews) | 
| **Internationalization** | 7.7 (380 reviews) | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.3 (811 reviews) | 8.9 (127 reviews) | 
| **Dashboards** | 7.9 (686 reviews) | 9.0 (128 reviews) | 

#### Recruiting and Onboarding

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Interview Scheduling** | 7.7 (397 reviews) | Not enough data | 
| **Onboarding** | 8.3 (523 reviews) | Not enough data | 

### AI Agents for HR

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Conversational Automation - AI Agents for HR

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Conversational Assistants** | Not enough data | Not enough data | 
| **Multi‑Language Support & Localization** | Not enough data | Not enough data | 

#### Task Automation - AI Agents for HR

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Predictive Analytics - AI Agents for HR

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Attrition and Engagement Prediction** | Not enough data | Not enough data | 

#### Compliance & Policy - AI Agents for HR

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 

#### Multi‑System Integration - AI Agents for HR

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **System Integration & Data Access** | Not enough data | Not enough data | 

#### Proactive Intervention - AI Agents for HR

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Proactive Nudges & Conversation Support** | Not enough data | Not enough data | 

#### Agent Governance - AI Agents for HR

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Human‑in‑the‑Loop Governance** | Not enough data | Not enough data | 

#### Talent Acquisition & Recruitment - AI Agents for HR

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **AI‑Powered Candidate Screening** | Not enough data | Not enough data | 
| **Interview & Scheduling Agent** | Not enough data | Not enough data | 

### Corporate Learning Management Systems

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 7.9/10 | 56 |
| **Zoho People** | N/A | N/A |

#### Course Authoring

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Course Builder** | 8.5 (37 reviews) | Not enough data | 
| **Role-Based Templates** | 8.1 (33 reviews) | Not enough data | 
| **Assessments & Quizzes** | 8.2 (38 reviews) | Not enough data | 
| **Instructor-Led Training** | 8.3 (33 reviews) | Not enough data | 

#### Course Delivery

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Learning Paths** | 8.5 (40 reviews) | Not enough data | 
| **Communication & Notifications** | 8.0 (42 reviews) | Not enough data | 
| **Assignment Scheduling** | 8.5 (34 reviews) | Not enough data | 

#### Course Management

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Gamification** | 7.8 (24 reviews) | Not enough data | 
| **Varied User Types** | 8.2 (36 reviews) | Not enough data | 
| **Certifications** | 8.6 (32 reviews) | Not enough data | 
| **Industry Compliance ** | 8.5 (36 reviews) | Not enough data | 

#### LMS Marketplace

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **E-Commerce** | 7.5 (20 reviews) | Not enough data | 
| **Course Marketplace** | 7.4 (23 reviews) | Not enough data | 
| **Subscriptions** | 7.8 (21 reviews) | Not enough data | 

#### Interface

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **White Labeling** | 8.4 (34 reviews) | Not enough data | 
| **Multilingual** | 8.4 (29 reviews) | Not enough data | 

#### Training & eLearning

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Assessments and Practice** | 8.4 (35 reviews) | Not enough data | 
| **Content Delivery and Tracking** | 8.5 (40 reviews) | Not enough data | 
| **Content Creation** | 8.5 (37 reviews) | Not enough data | 
| **Customer Training** | 8.0 (29 reviews) | Not enough data | 
| **Manager Portals** | 8.2 (34 reviews) | Not enough data | 
| **Content Storage and Management** | 8.6 (38 reviews) | Not enough data | 
| **Content Libraries** | 8.5 (36 reviews) | Not enough data | 

#### Generative AI

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **AI Text Generation** | 7.1 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 7.1 (8 reviews) | Not enough data | 
| **AI Text-to-Image** | 6.7 (7 reviews) | Not enough data | 

#### Agentic AI - Corporate Learning Management Systems 

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Adaptive Learning** | 5.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (5 reviews) | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 8.0/10 | 869 |
| **Zoho People** | N/A | N/A |

#### Platform Basics

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 

#### Platform Content

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 
| **Survey Customization** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Science-based templates** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Peer Recognition** | Not enough data | Not enough data | 
| **Social Feedback Portal** | Not enough data | Not enough data | 

#### Platform

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (729 reviews) | 8.4 (134 reviews) | 
| **Integration APIs** | 7.6 (537 reviews) | 8.4 (121 reviews) | 
| **Internationalization** | 7.7 (380 reviews) | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.3 (811 reviews) | 8.9 (127 reviews) | 
| **Dashboards** | 7.9 (686 reviews) | 9.0 (128 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 8.0/10 | 656 |
| **Zoho People** | 8.6/10 | 185 |

#### Time Tracking

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.0 (575 reviews) | 8.8 (163 reviews) | 
| **Tracking Time to Project/Task** | 7.8 (332 reviews) | 8.6 (156 reviews) | 
| **Billable Time Rate Management** | 7.8 (252 reviews) | 8.5 (144 reviews) | 

#### Client Invoicing

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Invoice Creation and Delivery** | Feature Not Available | 8.3 (127 reviews) | 
| **Electronic Payments** | Feature Not Available | 8.0 (114 reviews) | 
| **Project Accounting / Revenue Recognition** | Feature Not Available | 8.1 (122 reviews) | 

#### Mobile Time Tracking

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Time Tracking** | 8.2 (369 reviews) | 8.9 (146 reviews) | 

#### Administration

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Business Tool Integration** | 8.1 (393 reviews) | 8.7 (140 reviews) | 
| **Workflow** | 8.1 (424 reviews) | 8.8 (149 reviews) | 
| **Automated Reminders** | 7.8 (371 reviews) | 8.8 (142 reviews) | 
| **Policy Compliance Management** | 8.0 (310 reviews) | 8.7 (138 reviews) | 
| **User, Role, and Access Management** | 8.5 (492 reviews) | 8.9 (151 reviews) | 

#### Platform

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Reporting** | 8.2 (480 reviews) | 8.8 (143 reviews) | 
| **APIs / Integration** | 7.7 (337 reviews) | 8.3 (127 reviews) | 
| **Internationalization** | 7.7 (224 reviews) | 8.3 (130 reviews) | 
| **Performance and Reliability** | 8.3 (468 reviews) | 8.9 (147 reviews) | 
| **Mobile User Support** | 7.6 (374 reviews) | 8.6 (139 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 7.8/10 | 868 |
| **Zoho People** | N/A | N/A |

#### Platform

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (729 reviews) | 8.4 (134 reviews) | 
| **Integration APIs** | 7.6 (537 reviews) | 8.4 (121 reviews) | 
| **Internationalization** | 7.7 (380 reviews) | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.3 (811 reviews) | 8.9 (127 reviews) | 
| **Dashboards** | 7.9 (686 reviews) | 9.0 (128 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **UKG Pro** | 8.1/10 | 927 |
| **Zoho People** | 8.8/10 | 201 |

#### Platform

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Customization ** | 7.7 (729 reviews) | 8.4 (134 reviews) | 
| **Integration APIs** | 7.6 (537 reviews) | 8.4 (121 reviews) | 
| **Internationalization** | 7.7 (380 reviews) | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.3 (811 reviews) | 8.9 (127 reviews) | 
| **Dashboards** | 7.9 (686 reviews) | 9.0 (128 reviews) | 

#### Workforce Management Platform Features

| Feature | UKG Pro | Zoho People | 
|---|---|---|
| **Labor Forecasting** | 8.3 (105 reviews) | Feature Not Available | 
| **Shift Scheduling** | 8.0 (123 reviews) | 8.8 (110 reviews) | 
| **Time & Attendance Tracking** | 8.3 (209 reviews) | 9.2 (129 reviews) | 
| **Absence & Leave Management** | 8.0 (209 reviews) | 9.3 (132 reviews) | 
| **Skills Management** | Feature Not Available | 8.7 (115 reviews) | 
| **Succession Planning** | 7.9 (128 reviews) | Feature Not Available | 
| **Workforce Analytics** | 8.1 (150 reviews) | 8.6 (114 reviews) | 
| **Self-Service Capabilities** | 8.5 (221 reviews) | 8.7 (116 reviews) | 
| **Mobile Shift Scheduling** | 7.7 (104 reviews) | 8.6 (99 reviews) | 
| **Team Communication** | 8.2 (133 reviews) | 8.7 (113 reviews) | 

---
## Categories
**Shared Categories (5):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Performance Management Software](https://www.g2.com/categories/performance-management), [Core HR Software](https://www.g2.com/categories/core-hr)

**Unique to UKG Pro (11):** [Succession Planning Software](https://www.g2.com/categories/succession-planning), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software), [Fatigue Risk Management Software](https://www.g2.com/categories/fatigue-risk-management), [AI Agents for HR Software](https://www.g2.com/categories/ai-agents-for-hr), [Compensation Planning Software](https://www.g2.com/categories/compensation-planning), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)



---
## Reviewer Demographics

### By Company Size

| Segment | UKG Pro | Zoho People | 
|---|---|---|
| **Small-Business** | 4.7% | 34.9% | 
| **Mid-Market** | 48.9% | 55.0% | 
| **Enterprise** | 46.4% | 10.2% | 

### By Industry

#### UKG Pro

- **Hospital & Health Care:** 6.7%
- **Oil & Energy:** 5.1%
- **Hospitality:** 4.7%
- **Financial Services:** 4.5%
- **Retail:** 4.3%
- **Utilities:** 3.8%
- **Non-Profit Organization Management:** 3.7%
- **Information Technology and Services:** 3.3%
- **Human Resources:** 3.0%
- **Computer Software:** 2.9%
- **Other:** 57.9%

#### Zoho People

- **Information Technology and Services:** 28.7%
- **Computer Software:** 11.0%
- **Marketing and Advertising:** 5.5%
- **Financial Services:** 4.4%
- **Staffing and Recruiting:** 3.9%
- **Education Management:** 3.7%
- **Human Resources:** 3.7%
- **Accounting:** 2.3%
- **Consulting:** 2.3%
- **Higher Education:** 2.3%
- **Other:** 32.1%

---
## Alternatives

### Alternatives to UKG Pro

- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6642 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1657 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1361 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6076 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1719 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1692 reviews)
- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1316 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13022 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (839 reviews)

### Alternatives to Zoho People

- [Keka](https://www.g2.com/products/keka/reviews) — 4.4/5 stars (2186 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1692 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1657 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13022 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5675 reviews)
- [greytHR](https://www.g2.com/products/greythr/reviews) — 4.4/5 stars (1270 reviews)
- [HROne](https://www.g2.com/products/uneecops-hrone/reviews) — 4.8/5 stars (2103 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4233 reviews)
- [ZingHR](https://www.g2.com/products/zinghr/reviews) — 4.2/5 stars (92 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6076 reviews)

---
## Top Discussions

### UKG Pro

No discussions available for this product.

### Zoho People

- Title: [What is Zoho People used for?](https://www.g2.com/discussions/what-is-zoho-people-used-for) — 3 comments, 1 upvote
  > **Top comment:** "To manage HR processes and data"
- Title: [Is Zoho free?](https://www.g2.com/discussions/is-zoho-free) — 3 comments
  > **Top comment:** "No. it is not free. You have to pay"
- Title: [How do I use Zoho people?](https://www.g2.com/discussions/how-do-i-use-zoho-people) — 1 comment
  > **Top comment:** "My previous company using it for office work management tool."
- Title: [What is Zoho people?](https://www.g2.com/discussions/what-is-zoho-people) — 1 comment, 1 upvote
  > **Top comment:** "ZOHO People is an HRIS platform to manage your employees"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ukg-pro-vs-zoho-people)