Compare UKG Pro and Xref 
Featured Products
At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Mid-Market (45.4% of reviews)
Entry-Level Pricing
No pricing available
$840.00 25 employee turnover cap Per Year
UKG Pro
Star Rating
(2,164)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProXref
Star Rating
(482)4.6 out of 5
Market Segments
Mid-Market (45.4% of reviews)
Pros & Cons
Entry-Level Pricing
$840.00 25 employee turnover cap Per Year
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, boasting a higher G2 Score compared to Xref. Users appreciate its ease of use and the seamless integration of features, making daily tasks more efficient.
- According to verified reviews, UKG Pro has a significantly larger number of total reviews, indicating a broader user base and more reliable feedback. This suggests that many users have found value in its offerings, particularly in areas like talent onboarding and management features.
- Users say that Xref shines in its simplicity and speed, particularly when it comes to submitting requests and navigating through the platform. Reviewers highlight how fast and easy it is to track the progress of checks, which can be a major advantage for teams needing quick turnaround times.
- Reviewers mention that while UKG Pro has a robust feature set, some users face challenges with configuration and setup. In contrast, Xref is noted for its intuitive navigation, which can make it easier for new users to get started without extensive training.
- According to recent user feedback, Xref's quality of support is highly rated, with users appreciating the thoroughness of candidate screening and alerts. This level of support can be crucial for organizations that rely heavily on recruitment processes.
- G2 reviewers report that while both products cater to the mid-market segment, UKG Pro's features may be more comprehensive for larger teams, especially in areas like mobile access and reporting capabilities. However, Xref's focus on user experience and efficiency makes it a strong contender for smaller teams or those with less complex needs.
Pricing
Entry-Level Pricing
UKG Pro
No pricing availableXref
Starter
$840.00
25 employee turnover cap Per Year
Ideal for organisations with up to 75 employees and a typical employee turnover rate.
- All standard features plus
- Automated Talent Pooling
- Multi Language
Free Trial
UKG Pro
No trial information availableXref
Free Trial is available
Ratings
Meets Requirements
8.5
1,789
9.3
385
Ease of Use
8.5
1,834
9.3
407
Ease of Setup
7.6
1,035
9.2
209
Ease of Admin
8.0
961
9.1
202
Quality of Support
8.1
1,598
9.3
366
Has the product been a good partner in doing business?
8.3
948
9.5
199
Product Direction (% positive)
8.4
1,756
9.3
384
Features by Category
Core HR
8.4
701
Not enough data
7.9
677
Not enough data
Feature Not Available
Not enough data
7.9
511
Not enough data
8.3
591
Not enough data
8.0
747
Not enough data
Generative AI
6.7
55
Not enough data
Platform
7.7
729
8.2
211
7.6
537
8.0
162
7.7
380
8.2
158
8.3
811
8.7
204
8.5
741
9.2
221
7.7
590
8.8
207
8.3
800
8.3
194
7.9
686
8.7
213
Employee Self Service
8.8
934
|
Verified
Not enough data
8.3
735
|
Verified
Not enough data
7.9
652
|
Verified
Not enough data
Administration
8.6
826
|
Verified
Not enough data
8.0
794
|
Verified
Not enough data
9.2
894
|
Verified
Not enough data
8.2
278
Not enough data
8.9
837
|
Verified
Not enough data
8.6
740
|
Verified
Not enough data
8.6
728
|
Verified
Not enough data
9.0
803
|
Verified
Not enough data
9.0
751
|
Verified
Not enough data
Taxes
8.7
782
|
Verified
Not enough data
8.2
693
|
Verified
Not enough data
8.4
626
|
Verified
Not enough data
Integration
7.9
505
|
Verified
Not enough data
8.3
526
|
Verified
Not enough data
8.1
439
|
Verified
Not enough data
8.5
562
|
Verified
Not enough data
Platform
8.2
827
|
Verified
Not enough data
8.5
846
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
8.6
774
|
Verified
Not enough data
Basics
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Not enough data
Additional Functionality
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Not enough data
Content
8.5
91
Not enough data
8.3
85
Not enough data
Operations
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Not enough data
Platform Content
Not enough data
8.5
288
Not enough data
8.9
290
Not enough data
8.6
278
Platform Basics
Not enough data
8.8
280
Not enough data
8.3
241
Not enough data
9.1
296
Platform Additional Functionality
Not enough data
8.2
240
Not enough data
8.6
264
Not enough data
9.1
283
Not enough data
8.6
275
Platform Data
Not enough data
8.6
277
Not enough data
9.0
294
Not enough data
8.9
301
Not enough data
8.5
231
Platform Basics
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Not enough data
Platform Content
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Not enough data
Platform Additional Functionality
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Not enough data
Performance reviews
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
Goals
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Not enough data
Feedback
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Not enough data
Data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Not enough data
Agentic AI - Performance Management
5.5
10
Not enough data
5.5
10
Not enough data
Performance reviews
Not enough data
7.4
16
Not enough data
8.9
16
Feedback
Not enough data
7.5
16
Not enough data
7.5
16
Data
Not enough data
8.5
16
Not enough data
8.0
16
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
729
8.2
211
7.6
537
8.0
162
7.7
380
8.2
158
8.3
811
8.7
204
8.5
741
9.2
221
7.7
590
8.8
207
8.3
800
8.3
194
7.9
686
8.7
213
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Not enough data
Platform Content
8.1
244
Not enough data
8.5
359
Not enough data
8.5
364
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Not enough data
Platform Additional Functionality
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
371
Not enough data
Platform Data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Not enough data
Platform
7.7
729
8.2
211
7.6
537
8.0
162
7.7
380
8.2
158
8.3
811
8.7
204
8.5
741
9.2
221
7.7
590
8.8
207
8.3
800
8.3
194
7.9
686
8.7
213
Recruiting and Onboarding
7.7
397
Not enough data
8.3
523
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Not enough data
Course Delivery
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Not enough data
Course Management
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
Not enough data
LMS Marketplace
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Not enough data
Interface
8.4
34
Not enough data
8.4
29
Not enough data
Training & eLearning
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Not enough data
Generative AI
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Not enough data
Agentic AI - Corporate Learning Management Systems
5.7
5
Not enough data
5.7
5
Not enough data
Platform Basics
Not enough data
7.8
32
Not enough data
8.5
32
Not enough data
6.3
29
Platform Content
Not enough data
8.5
32
Not enough data
8.1
33
Not enough data
6.5
10
Not enough data
8.1
30
Platform Additional Functionality
Not enough data
8.6
33
Not enough data
6.5
10
Not enough data
7.5
8
Not enough data
6.5
8
Platform
7.7
729
8.2
211
7.6
537
8.0
162
7.7
380
8.2
158
8.3
811
8.7
204
8.5
741
9.2
221
7.7
590
8.8
207
8.3
800
8.3
194
7.9
686
8.7
213
Time Tracking
8.0
571
Not enough data
7.8
331
Not enough data
7.8
252
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
8.2
368
Not enough data
Administration
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
491
Not enough data
Platform
8.2
479
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
373
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
729
8.2
211
7.6
537
8.0
162
7.7
380
8.2
158
8.3
811
8.7
204
8.5
741
9.2
221
7.7
590
8.8
207
8.3
800
8.3
194
7.9
686
8.7
213
Platform
7.7
729
8.2
211
7.6
537
8.0
162
7.7
380
8.2
158
8.3
811
8.7
204
8.5
741
9.2
221
7.7
590
8.8
207
8.3
800
8.3
194
7.9
686
8.7
213
Workforce Management Platform Features
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Not enough data
Platform
7.7
729
8.2
211
7.6
537
8.0
162
7.7
380
8.2
158
8.3
811
8.7
204
8.5
741
9.2
221
7.7
590
8.8
207
8.3
800
8.3
194
7.9
686
8.7
213
Categories
Categories
Shared Categories
UKG Pro and Xref are categorized as Employee Engagement
Unique Categories
UKG Pro is categorized as Succession Planning, Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Time Tracking, Healthcare HR, Workforce Management, Payroll, Performance Management, HCM Software, Fatigue Risk Management, Core HR, AI Agents for HR, Compensation Planning, and Employee Recognition
Xref is categorized as Reference Check and 360 Feedback Software
Reviews
Reviewers' Company Size
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xref
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Hospital & Health Care
11.4%
Staffing and Recruiting
11.2%
Non-Profit Organization Management
8.0%
Information Technology and Services
4.9%
Education Management
3.8%
Other
60.7%
Discussions
What is UltiPro system?
42 Comments
C
This is a great overview of UKG Pro! It's interesting how it handles everything from hiring to retirement. Speaking of organizing content, I've been using a...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
What is the best way to change a reference email that the "new hire" has submitted, in case they need support with that.
2 Comments
KZ
What if the email address is the same except has some capitals??? I change it to include the capitals but when I save it reverts the email back to all lower...Read more
How is it possible to see if an employee has received and read an Xref invite?
2 Comments
NA
I receive an email from XrefRead more
How does Xref collect references?
1 Comment
X
The process of conducting a reference check with Xref starts when the employer submits a request by providing the candidate’s information - this takes just...Read more
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