Compare UKG Pro and WorkForce Software, an ADP Company 
Featured Products
At a Glance
Market Segments
Mid-Market (48.7% of reviews)
Enterprise (51.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
UKG Pro
Star Rating
(2,174)4.3 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProWorkForce Software, an ADP Company
Star Rating
(32)4.1 out of 5
Market Segments
Enterprise (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WorkForce Software, an ADP CompanySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to WorkForce Software. Users appreciate its ease of use and the seamless integration of features, making daily tasks more efficient.
- According to verified reviews, UKG Pro's mobile application is particularly praised for its intuitive navigation, allowing users to quickly access company information and manage work hours and PTO effectively. In contrast, WorkForce Software, while offering solid features, does not receive the same level of acclaim for its mobile experience.
- Users say that UKG Pro's talent onboarding and management features are standout elements that enhance the overall employee experience. This is a notable advantage over WorkForce Software, which, while providing a comprehensive suite for workforce management, lacks the same level of user-friendly onboarding capabilities.
- Reviewers mention that WorkForce Software shines in its integrated solution for managing diverse employee populations, particularly in time and attendance tracking. However, UKG Pro's higher ratings in ease of administration suggest that users find it easier to manage their workforce with UKG Pro.
- G2 reviewers highlight the quality of support for both products, with WorkForce Software receiving slightly higher marks. However, UKG Pro's overall user experience and satisfaction ratings indicate that users feel more positively about their partnership with the platform, especially in terms of product direction and responsiveness.
- According to recent feedback, UKG Pro's reporting and analytics capabilities are well-regarded, with users appreciating the depth of insights available. In comparison, while WorkForce Software offers solid reporting features, it does not match the level of satisfaction reported by UKG Pro users in this area.
Pricing
Entry-Level Pricing
UKG Pro
No pricing availableWorkForce Software, an ADP Company
No pricing availableFree Trial
UKG Pro
No trial information availableWorkForce Software, an ADP Company
No trial information availableRatings
Meets Requirements
8.5
1,794
8.4
27
Ease of Use
8.5
1,839
8.0
28
Ease of Setup
7.6
1,040
7.7
8
Ease of Admin
8.0
964
6.7
7
Quality of Support
8.1
1,603
8.3
22
Has the product been a good partner in doing business?
8.3
951
7.1
7
Product Direction (% positive)
8.4
1,761
7.8
27
Features by Category
Core HR
8.4
702
Not enough data
7.9
680
Not enough data
Feature Not Available
Not enough data
7.9
512
Not enough data
8.3
591
Not enough data
8.0
747
Not enough data
Generative AI
6.7
55
Not enough data
Platform
7.7
729
7.6
11
7.6
537
7.8
10
7.7
380
7.0
10
8.3
811
7.9
11
8.5
741
8.1
12
7.7
590
7.1
11
8.3
800
6.9
12
7.9
686
7.7
11
Employee Self Service
8.8
934
|
Verified
Not enough data
8.3
735
|
Verified
Not enough data
7.9
652
|
Verified
Not enough data
Administration
8.6
827
|
Verified
Not enough data
8.0
794
|
Verified
Not enough data
9.2
894
|
Verified
Not enough data
8.2
279
Not enough data
8.9
837
|
Verified
Not enough data
8.6
740
|
Verified
Not enough data
8.6
728
|
Verified
Not enough data
9.0
803
|
Verified
Not enough data
9.0
751
|
Verified
Not enough data
Taxes
8.7
782
|
Verified
Not enough data
8.2
693
|
Verified
Not enough data
8.4
626
|
Verified
Not enough data
Integration
7.9
505
|
Verified
Not enough data
8.3
526
|
Verified
Not enough data
8.1
439
|
Verified
Not enough data
8.5
562
|
Verified
Not enough data
Platform
8.2
827
|
Verified
Not enough data
8.5
846
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
8.6
774
|
Verified
Not enough data
Basics
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Not enough data
Additional Functionality
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Not enough data
Content
8.5
91
Not enough data
8.3
85
Not enough data
Operations
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Not enough data
Platform Basics
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Not enough data
Platform Content
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Not enough data
Platform Additional Functionality
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Not enough data
Performance reviews
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
Goals
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Not enough data
Feedback
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Not enough data
Data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Not enough data
Agentic AI - Performance Management
5.5
10
Not enough data
5.5
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
729
7.6
11
7.6
537
7.8
10
7.7
380
7.0
10
8.3
811
7.9
11
8.5
741
8.1
12
7.7
590
7.1
11
8.3
800
6.9
12
7.9
686
7.7
11
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Not enough data
Platform Content
8.1
244
Not enough data
8.5
359
Not enough data
8.5
364
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Not enough data
Platform Additional Functionality
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
371
Not enough data
Platform Data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Not enough data
Platform
7.7
729
7.6
11
7.6
537
7.8
10
7.7
380
7.0
10
8.3
811
7.9
11
8.5
741
8.1
12
7.7
590
7.1
11
8.3
800
6.9
12
7.9
686
7.7
11
Recruiting and Onboarding
7.7
397
Not enough data
8.3
523
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Not enough data
Course Delivery
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Not enough data
Course Management
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
Not enough data
LMS Marketplace
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Not enough data
Interface
8.4
34
Not enough data
8.4
29
Not enough data
Training & eLearning
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Not enough data
Generative AI
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Not enough data
Agentic AI - Corporate Learning Management Systems
5.7
5
Not enough data
5.7
5
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
729
7.6
11
7.6
537
7.8
10
7.7
380
7.0
10
8.3
811
7.9
11
8.5
741
8.1
12
7.7
590
7.1
11
8.3
800
6.9
12
7.9
686
7.7
11
Time Tracking
8.0
572
8.3
17
7.8
332
8.7
10
7.8
252
8.3
11
Client Invoicing
Feature Not Available
7.8
6
Feature Not Available
8.3
6
Feature Not Available
8.1
6
Mobile Time Tracking
8.2
368
8.8
12
Administration
8.1
393
7.9
7
8.1
424
8.5
8
7.8
370
7.8
9
8.0
310
7.2
6
8.5
491
8.0
11
Platform
8.2
479
7.5
10
7.7
336
8.1
7
7.7
224
7.4
7
8.3
466
8.5
12
7.6
373
8.0
9
Feature Not Available
6.7
7
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
729
7.6
11
7.6
537
7.8
10
7.7
380
7.0
10
8.3
811
7.9
11
8.5
741
8.1
12
7.7
590
7.1
11
8.3
800
6.9
12
7.9
686
7.7
11
Platform
7.7
729
7.6
11
7.6
537
7.8
10
7.7
380
7.0
10
8.3
811
7.9
11
8.5
741
8.1
12
7.7
590
7.1
11
8.3
800
6.9
12
7.9
686
7.7
11
Workforce Management Platform Features
8.3
105
8.0
16
8.0
123
7.9
18
8.3
209
8.4
19
8.0
209
8.0
17
Feature Not Available
7.8
12
7.9
128
8.2
13
8.1
150
7.3
14
8.5
221
7.8
15
7.7
104
7.4
13
8.2
133
7.8
13
Categories
Categories
Shared Categories
UKG Pro and WorkForce Software, an ADP Company are categorized as Time Tracking, Healthcare HR, Workforce Management, and Fatigue Risk Management
Unique Categories
WorkForce Software, an ADP Company has no unique categories
Reviews
Reviewers' Company Size
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WorkForce Software, an ADP Company
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.6%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Information Technology and Services
12.9%
Retail
12.9%
Apparel & Fashion
9.7%
Education Management
9.7%
Manufacturing
9.7%
Other
45.2%
Discussions
What is UltiPro system?
51 Comments
AR
UltiPro is a product of Ultimate Software which is a leading cloud provider of human capital management (HCM) applications. The award-winning UltiPro offers...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
RJ
I think the best way would be through the payroll system in CORE since these are tied to unemployment. Read more
Can an employee have multiple direct deposits?
3 Comments
Official Response from UKG Pro
Up to 99 accounts can be created for an employee.Read more
WorkForce Software, an ADP Company has no discussions with answers
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