Compare UKG Pro and Workforce.com 
Featured Products
At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
UKG Pro
Star Rating
(2,164)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProWorkforce.com
Star Rating
(116)4.5 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Workforce.comSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, reflected in its higher G2 Scores across payroll, workforce management, and time tracking. Users appreciate its ease of use and the seamless integration of features, making it a strong choice for organizations looking for a comprehensive solution.
- Users say that Workforce.com shines during the implementation process, with many praising the exceptional support from the team. One user highlighted it as the best implementation experience in nearly 20 years, showcasing the platform's accessibility and efficiency during setup.
- Reviewers mention that UKG Pro's mobile application is particularly intuitive, allowing users to manage their work hours and PTO efficiently. This focus on mobile usability enhances the overall user experience, making it easier for employees to access important information on the go.
- According to verified reviews, Workforce.com offers robust features for HR administration and employee records management, making it a solid choice for organizations needing comprehensive HR functionalities. Users appreciate its ability to customize forms and processes to fit their specific needs.
- G2 reviewers highlight that while UKG Pro has a strong feature set, some users have noted challenges with configuration to match specific workflows. This indicates that organizations may need to invest more time in customization to fully leverage the platform's capabilities.
- Users report that Workforce.com provides excellent tools for rota management and scheduling, which are crucial for maintaining reliable coverage. This focus on workforce management features makes it a favorable option for businesses prioritizing effective scheduling solutions.
Pricing
Entry-Level Pricing
UKG Pro
No pricing availableWorkforce.com
No pricing availableFree Trial
UKG Pro
No trial information availableWorkforce.com
No trial information availableRatings
Meets Requirements
8.5
1,789
8.8
89
Ease of Use
8.5
1,834
8.7
90
Ease of Setup
7.6
1,035
8.4
70
Ease of Admin
8.0
961
8.4
60
Quality of Support
8.1
1,598
8.8
84
Has the product been a good partner in doing business?
8.3
948
8.8
58
Product Direction (% positive)
8.4
1,756
8.7
79
Features by Category
Core HR
8.4
701
Not enough data
7.9
677
Not enough data
Feature Not Available
Not enough data
7.9
511
Not enough data
8.3
591
Not enough data
8.0
747
Not enough data
Generative AI
6.7
55
Not enough data
Platform
7.7
729
8.1
18
7.6
537
8.4
16
7.7
380
8.5
16
8.3
811
9.2
18
8.5
741
9.0
19
7.7
590
9.4
18
8.3
800
9.2
17
7.9
686
9.1
17
Employee Self Service
8.8
934
|
Verified
9.2
8
8.3
735
|
Verified
8.9
6
7.9
652
|
Verified
9.2
8
Administration
8.6
826
|
Verified
10.0
7
8.0
794
|
Verified
9.4
8
9.2
894
|
Verified
9.3
7
8.2
278
8.3
7
8.9
837
|
Verified
9.4
6
8.6
740
|
Verified
8.3
7
8.6
728
|
Verified
9.4
6
9.0
803
|
Verified
9.5
7
9.0
751
|
Verified
8.1
6
Taxes
8.7
782
|
Verified
9.5
7
8.2
693
|
Verified
9.5
7
8.4
626
|
Verified
9.5
7
Integration
7.9
505
|
Verified
8.9
6
8.3
526
|
Verified
8.6
6
8.1
439
|
Verified
9.4
6
8.5
562
|
Verified
9.4
6
Platform
8.2
827
|
Verified
9.4
6
8.5
846
|
Verified
9.4
6
8.5
860
|
Verified
9.7
6
8.6
774
|
Verified
9.7
6
Automation
Not enough data
8.6
46
Logistics
Not enough data
8.7
47
Not enough data
8.4
44
Not enough data
8.5
32
Management
Not enough data
8.6
46
Not enough data
9.0
47
Not enough data
8.6
48
Not enough data
8.7
49
Not enough data
8.6
46
Not enough data
8.7
50
Not enough data
8.4
44
Monitoring
Not enough data
8.2
42
Not enough data
8.3
42
Not enough data
8.3
38
Basics
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Not enough data
Additional Functionality
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Not enough data
Content
8.5
91
Not enough data
8.3
85
Not enough data
Operations
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Not enough data
Platform Basics
Not enough data
8.2
54
Not enough data
8.4
53
Not enough data
8.2
55
Platform Content
Not enough data
8.3
53
Not enough data
7.4
44
Not enough data
7.8
42
Platform Additional Functionality
Not enough data
8.2
49
Not enough data
8.7
57
Not enough data
7.8
46
Not enough data
8.0
45
Not enough data
8.0
40
Platform Basics
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Not enough data
Platform Content
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Not enough data
Platform Additional Functionality
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Not enough data
Performance reviews
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
Goals
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Not enough data
Feedback
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Not enough data
Data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Not enough data
Agentic AI - Performance Management
5.5
10
Not enough data
5.5
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
729
8.1
18
7.6
537
8.4
16
7.7
380
8.5
16
8.3
811
9.2
18
8.5
741
9.0
19
7.7
590
9.4
18
8.3
800
9.2
17
7.9
686
9.1
17
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Not enough data
Platform Content
8.1
244
Not enough data
8.5
359
Not enough data
8.5
364
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Not enough data
Platform Additional Functionality
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
371
Not enough data
Platform Data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Not enough data
Platform
7.7
729
8.1
18
7.6
537
8.4
16
7.7
380
8.5
16
8.3
811
9.2
18
8.5
741
9.0
19
7.7
590
9.4
18
8.3
800
9.2
17
7.9
686
9.1
17
Recruiting and Onboarding
7.7
397
Not enough data
8.3
523
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Not enough data
Course Delivery
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Not enough data
Course Management
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
Not enough data
LMS Marketplace
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Not enough data
Interface
8.4
34
Not enough data
8.4
29
Not enough data
Training & eLearning
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Not enough data
Generative AI
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Not enough data
Agentic AI - Corporate Learning Management Systems
5.7
5
Not enough data
5.7
5
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
729
8.1
18
7.6
537
8.4
16
7.7
380
8.5
16
8.3
811
9.2
18
8.5
741
9.0
19
7.7
590
9.4
18
8.3
800
9.2
17
7.9
686
9.1
17
Time Tracking
8.0
571
9.5
24
7.8
331
9.3
20
7.8
252
8.8
19
Client Invoicing
Feature Not Available
7.5
17
Feature Not Available
7.8
16
Feature Not Available
7.8
17
Mobile Time Tracking
8.2
368
9.2
20
Administration
8.1
393
9.0
20
8.1
424
9.1
21
7.8
370
8.9
19
8.0
310
8.9
19
8.5
491
9.2
20
Platform
8.2
479
9.3
18
7.7
336
8.8
16
7.7
224
8.6
16
8.3
466
8.7
21
7.6
373
8.9
19
Feature Not Available
7.0
16
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
729
8.1
18
7.6
537
8.4
16
7.7
380
8.5
16
8.3
811
9.2
18
8.5
741
9.0
19
7.7
590
9.4
18
8.3
800
9.2
17
7.9
686
9.1
17
Platform
7.7
729
8.1
18
7.6
537
8.4
16
7.7
380
8.5
16
8.3
811
9.2
18
8.5
741
9.0
19
7.7
590
9.4
18
8.3
800
9.2
17
7.9
686
9.1
17
Workforce Management Platform Features
8.3
105
8.7
15
8.0
123
9.0
18
8.3
209
9.3
15
8.0
209
8.9
18
Feature Not Available
9.0
16
7.9
128
8.7
14
8.1
150
9.2
15
8.5
221
8.3
14
7.7
104
9.1
15
8.2
133
9.1
15
Categories
Categories
Shared Categories
UKG Pro and Workforce.com are categorized as Time Tracking, Workforce Management, and Payroll
Unique Categories
UKG Pro is categorized as Succession Planning, Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Healthcare HR, Performance Management, HCM Software, Fatigue Risk Management, Core HR, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Workforce.com is categorized as Employee Scheduling and Time & Attendance
Reviews
Reviewers' Company Size
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workforce.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Hospitality
32.7%
Hospital & Health Care
9.6%
Restaurants
6.7%
Retail
5.8%
Food & Beverages
4.8%
Other
40.4%
Discussions
What is UltiPro system?
42 Comments
C
This is a great overview of UKG Pro! It's interesting how it handles everything from hiring to retirement. Speaking of organizing content, I've been using a...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
Workforce.com has no discussions with answers
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