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Compare UKG Pro and Verint Workforce Management 
Featured Products
At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Enterprise (55.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
UKG Pro
Star Rating
(2,158)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProVerint Workforce Management
Star Rating
(176)4.2 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Workforce ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, reflected in its higher G2 Score compared to Verint Workforce Management. Users appreciate its ease of use and the seamless integration of features, making daily tasks more efficient.
- According to verified reviews, UKG Pro has a significantly larger number of reviews, indicating a broader user base and more reliable feedback. This extensive user engagement suggests that UKG Pro is a well-established choice in the workforce management space.
- Users say that UKG Pro's mobile application is particularly intuitive, allowing for quick access to company information and management of work hours and PTO. In contrast, while Verint's mobile app is noted for its forecasting engine, it doesn't receive the same level of praise for overall usability.
- Reviewers mention that Verint Workforce Management shines in its forecasting and scheduling capabilities, with users highlighting its effectiveness in adherence tracking and real-time monitoring. However, UKG Pro also offers strong scheduling features, making it a competitive option.
- Users appreciate the talent onboarding and management features of UKG Pro, which are designed to streamline HR processes. In comparison, Verint's strengths lie more in operational aspects, such as campaign configuration and scheduling, which may not cater to all HR needs.
- According to recent feedback, both products have their strengths in reporting and analytics, but UKG Pro is favored for its user-friendly reporting tools. Verint's reporting features are effective but may require more configuration, which some users find less convenient.
Pricing
Entry-Level Pricing
UKG Pro
No pricing availableVerint Workforce Management
No pricing availableFree Trial
UKG Pro
No trial information availableVerint Workforce Management
No trial information availableRatings
Meets Requirements
8.5
1,782
8.4
94
Ease of Use
8.5
1,827
8.4
138
Ease of Setup
7.6
1,028
7.8
89
Ease of Admin
8.0
957
7.9
36
Quality of Support
8.1
1,591
8.0
90
Has the product been a good partner in doing business?
8.3
944
8.5
36
Product Direction (% positive)
8.4
1,750
8.0
95
Features by Category
Core HR
8.4
698
Not enough data
7.9
672
Not enough data
Feature Not Available
Not enough data
7.9
510
Not enough data
8.3
589
Not enough data
8.0
742
Not enough data
Generative AI
6.7
55
Not enough data
Platform
7.7
728
Feature Not Available
7.6
536
7.4
37
7.7
380
7.6
35
8.3
809
8.4
45
8.5
740
8.4
45
7.7
589
7.7
36
8.3
797
7.8
42
7.9
686
8.1
40
Employee Self Service
8.8
933
|
Verified
Not enough data
8.3
735
|
Verified
Not enough data
7.9
652
|
Verified
Not enough data
Administration
8.6
825
|
Verified
Not enough data
8.0
792
|
Verified
Not enough data
9.2
894
|
Verified
Not enough data
8.2
278
Not enough data
8.9
836
|
Verified
Not enough data
8.6
739
|
Verified
Not enough data
8.6
728
|
Verified
Not enough data
9.0
801
|
Verified
Not enough data
9.0
750
|
Verified
Not enough data
Taxes
8.7
782
|
Verified
Not enough data
8.2
693
|
Verified
Not enough data
8.4
626
|
Verified
Not enough data
Integration
7.9
505
|
Verified
Not enough data
8.3
526
|
Verified
Not enough data
8.1
439
|
Verified
Not enough data
8.5
562
|
Verified
Not enough data
Platform
8.2
827
|
Verified
Not enough data
8.5
845
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
8.6
774
|
Verified
Not enough data
Basics
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Not enough data
Additional Functionality
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Not enough data
Content
8.5
91
Not enough data
8.3
85
Not enough data
Operations
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Not enough data
Platform Basics
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Not enough data
Platform Content
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Not enough data
Platform Additional Functionality
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Not enough data
Performance reviews
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
Goals
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Not enough data
Feedback
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Not enough data
Data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Not enough data
Agentic AI - Performance Management
5.5
10
Not enough data
5.5
10
Not enough data
Workforce Management
Not enough data
8.3
38
|
Verified
Not enough data
8.2
36
|
Verified
Not enough data
8.4
38
|
Verified
Not enough data
8.0
35
|
Verified
Not enough data
7.5
29
|
Verified
Administration
Not enough data
7.7
34
|
Verified
Not enough data
7.8
36
|
Verified
Not enough data
7.8
36
|
Verified
Not enough data
7.9
37
|
Verified
Not enough data
8.4
37
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
728
Feature Not Available
7.6
536
7.4
37
7.7
380
7.6
35
8.3
809
8.4
45
8.5
740
8.4
45
7.7
589
7.7
36
8.3
797
7.8
42
7.9
686
8.1
40
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Not enough data
Platform Content
8.1
244
Not enough data
8.5
358
Not enough data
8.5
363
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Not enough data
Platform Additional Functionality
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
370
Not enough data
Platform Data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Not enough data
Platform
7.7
728
Feature Not Available
7.6
536
7.4
37
7.7
380
7.6
35
8.3
809
8.4
45
8.5
740
8.4
45
7.7
589
7.7
36
8.3
797
7.8
42
7.9
686
8.1
40
Recruiting and Onboarding
7.7
397
Not enough data
8.3
522
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Not enough data
Course Delivery
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Not enough data
Course Management
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
Not enough data
LMS Marketplace
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Not enough data
Interface
8.4
34
Not enough data
8.4
29
Not enough data
Training & eLearning
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Not enough data
Generative AI
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Not enough data
Agentic AI - Corporate Learning Management Systems
5.7
5
Not enough data
5.7
5
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
728
Feature Not Available
7.6
536
7.4
37
7.7
380
7.6
35
8.3
809
8.4
45
8.5
740
8.4
45
7.7
589
7.7
36
8.3
797
7.8
42
7.9
686
8.1
40
Time Tracking
8.0
570
Not enough data
7.8
331
Not enough data
7.8
252
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
8.2
367
Not enough data
Administration
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
489
Not enough data
Platform
8.2
477
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
372
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
728
Feature Not Available
7.6
536
7.4
37
7.7
380
7.6
35
8.3
809
8.4
45
8.5
740
8.4
45
7.7
589
7.7
36
8.3
797
7.8
42
7.9
686
8.1
40
Platform
7.7
728
Feature Not Available
7.6
536
7.4
37
7.7
380
7.6
35
8.3
809
8.4
45
8.5
740
8.4
45
7.7
589
7.7
36
8.3
797
7.8
42
7.9
686
8.1
40
Workforce Management Platform Features
8.3
105
8.2
60
8.0
123
8.5
66
8.3
209
8.7
67
8.0
209
8.0
67
Feature Not Available
7.9
61
7.9
128
Feature Not Available
8.1
150
8.3
62
8.5
221
7.8
59
7.7
104
7.3
47
8.2
133
Feature Not Available
Categories
Categories
Shared Categories
UKG Pro and Verint Workforce Management are categorized as Workforce Management
Unique Categories
UKG Pro is categorized as Succession Planning, Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Time Tracking, Healthcare HR, Payroll, Performance Management, HCM Software, Fatigue Risk Management, Core HR, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Verint Workforce Management is categorized as Contact Center Workforce
Reviews
Reviewers' Company Size
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Insurance
13.5%
Financial Services
11.1%
Information Technology and Services
8.8%
Hospital & Health Care
7.6%
Telecommunications
6.4%
Other
52.6%
Alternatives
Discussions
What is UltiPro system?
4 Comments
OS
UltiPro is a product of Ultimate Software, a top cloud provider of software for human capital management (HCM). Offering HR, compensation, talent, payroll,...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
Any chance Verint can have this feature where it notifies you about your schedule and long calls?
1 Comment
AT
Hi Lem – thank you for taking the time to submit this question about notifications. Sorry for the delayed response. I hope that the answer could still be...Read more
What is Verint Workforce Management used for?
1 Comment
KS
Workforce planning and scheduling of resources including forecasting and resourcing scheduling rulesRead more
What are the benefits and drawbacks of using Verint Workforce Management for employee scheduling?
1 Comment
AT
Verint Workforce Management (WFM) is an AI-powered workforce management software that is designed to ensure that the right people are scheduled at the right...Read more
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