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Compare UKG Pro and isolved 
Featured Products
At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $9.00 1 Employee
UKG Pro
Star Rating
(2,153)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG Proisolved
Star Rating
(1,262)4.3 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 Employee
Learn more about isolvedSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, reflected in its higher G2 Score compared to isolved. Users appreciate its ease of use and the seamless integration of features, making daily tasks more efficient.
- According to verified reviews, UKG Pro's mobile application is particularly praised for its intuitive navigation, allowing users to quickly access company information and manage work hours and PTO effectively. In contrast, while isolved is noted for being easy to use, it may not offer the same level of comprehensive functionality.
- Users say that UKG Pro shines in its talent onboarding and management features, which are highlighted as significant advantages. Reviewers specifically mention how these features streamline the onboarding process, enhancing the overall employee experience, whereas isolved is seen as more suitable for minor HR tasks.
- Reviewers mention that UKG Pro has a robust support system, with a quality of support score that reflects its commitment to customer service. Users have noted the effectiveness of the support team, while isolved, despite having good customer service, may not match the depth of support offered by UKG Pro.
- G2 reviewers highlight that UKG Pro has a larger volume of reviews, indicating a more established presence in the market. This extensive feedback provides potential users with a wealth of insights into the software's performance, while isolved, with fewer reviews, may not offer the same level of reliability in user experiences.
- According to recent user feedback, isolved is recognized for its low cost and straightforward data entry, making it an attractive option for smaller businesses. However, UKG Pro's comprehensive features and higher satisfaction ratings suggest it may be a better fit for organizations looking for a more integrated HR solution.
Pricing
Entry-Level Pricing
UKG Pro
No pricing availableisolved
isolved Featured Pricing
Starting at $9.00
1 Employee
Starting at $9/ Per Employee Per Month (PEPM) Entry level pricing for customers with 50 employees or greater. Please contact isolved for a custom quote to understand isolved’s full platform capabilities.
- Payroll
Free Trial
UKG Pro
No trial information availableisolved
No trial information availableRatings
Meets Requirements
8.5
1,779
8.6
1,013
Ease of Use
8.5
1,824
8.2
1,033
Ease of Setup
7.6
1,025
7.9
738
Ease of Admin
8.0
954
8.2
812
Quality of Support
8.1
1,589
8.5
984
Has the product been a good partner in doing business?
8.3
941
8.5
822
Product Direction (% positive)
8.4
1,748
7.8
984
Features by Category
Core HR
8.4
697
8.1
227
7.9
670
8.1
234
Feature Not Available
6.6
82
7.9
510
7.7
193
8.3
589
8.0
202
8.0
740
8.3
223
Generative AI
6.7
55
6.9
57
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
Expense Reports
Not enough data
7.3
25
Not enough data
6.0
22
Not enough data
5.6
22
Not enough data
7.0
24
Not enough data
8.1
24
Not enough data
Feature Not Available
Not enough data
5.3
20
Agentic AI - Expense Management
Not enough data
3.7
5
Not enough data
3.7
5
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Client Invoicing
Feature Not Available
6.7
84
Feature Not Available
7.1
97
Feature Not Available
6.3
80
Mobile
Not enough data
7.6
24
Not enough data
7.5
23
Not enough data
Feature Not Available
Platform
Not enough data
6.7
16
Not enough data
8.0
16
Administration
Not enough data
8.4
19
Administration
8.1
393
7.5
211
8.1
424
7.7
220
7.8
370
7.6
212
8.0
310
7.5
192
8.5
489
8.0
256
Platform
8.2
477
8.0
269
7.7
336
7.0
177
7.7
224
6.6
85
8.3
466
8.0
261
7.6
372
7.4
219
Feature Not Available
5.9
86
Employee Self Service
8.8
933
|
Verified
8.5
604
|
Verified
8.3
735
|
Verified
8.0
450
|
Verified
7.9
652
|
Verified
7.7
450
|
Verified
Administration
8.6
824
|
Verified
8.9
669
|
Verified
8.0
792
|
Verified
8.2
569
|
Verified
9.2
893
|
Verified
9.3
669
|
Verified
8.2
278
7.9
386
8.9
836
|
Verified
9.0
612
|
Verified
8.6
739
|
Verified
8.8
549
|
Verified
8.6
728
|
Verified
8.5
462
|
Verified
9.0
801
|
Verified
9.0
597
|
Verified
9.0
750
|
Verified
8.9
616
|
Verified
Taxes
8.7
781
|
Verified
8.9
628
|
Verified
8.2
692
|
Verified
8.7
610
|
Verified
8.3
625
|
Verified
8.7
586
|
Verified
Integration
7.9
505
|
Verified
7.7
343
8.3
526
|
Verified
7.9
373
|
Verified
8.1
439
|
Verified
7.6
366
|
Verified
8.5
562
|
Verified
7.8
339
|
Verified
Platform
8.2
827
|
Verified
8.2
585
|
Verified
8.5
845
|
Verified
8.4
566
|
Verified
8.5
860
|
Verified
8.6
589
|
Verified
8.6
774
|
Verified
8.5
508
|
Verified
Benefits Administration Platform Features
Not enough data
8.4
304
Not enough data
8.3
274
Not enough data
7.6
236
Not enough data
8.4
275
Not enough data
8.2
107
Not enough data
8.4
316
Not enough data
8.3
257
Not enough data
8.1
105
Benefits Administration Platform Features
Not enough data
8.4
304
Not enough data
8.3
274
Not enough data
7.6
236
Not enough data
8.4
275
Not enough data
8.2
107
Not enough data
8.4
316
Not enough data
8.3
257
Not enough data
8.3
224
Not enough data
8.1
105
Not enough data
7.9
186
Not enough data
7.6
62
Not enough data
8.0
127
Generative AI
Not enough data
6.7
77
Not enough data
6.8
78
Not enough data
Feature Not Available
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
Automation
Not enough data
8.1
282
Logistics
Not enough data
8.0
295
Not enough data
8.0
263
Not enough data
7.5
188
Management
Not enough data
7.6
183
Not enough data
7.9
208
Not enough data
8.1
266
Not enough data
8.2
308
Not enough data
8.2
299
Not enough data
8.7
321
Not enough data
8.2
262
Monitoring
Not enough data
8.0
228
Not enough data
7.9
231
Not enough data
7.9
234
Basics
Not enough data
7.4
25
Not enough data
8.7
25
Not enough data
8.5
25
Content
Not enough data
7.9
22
Not enough data
7.9
22
Not enough data
8.2
22
Logistics
Not enough data
7.7
24
Not enough data
8.3
24
Recruiting and Onboarding
Not enough data
8.4
22
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
Basics
8.5
97
8.4
19
8.4
79
8.0
19
9.0
96
8.7
19
Additional Functionality
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
8.4
18
Content
8.5
91
8.5
21
8.3
85
8.1
21
Basics
8.5
97
8.4
19
8.4
79
8.0
19
9.0
96
8.7
19
Additional Functionality
8.5
92
8.4
18
Not enough data
8.1
18
Not enough data
8.0
18
Content
8.5
91
8.5
21
8.3
85
8.1
21
Recruiting and Onboarding
Not enough data
7.8
17
7.7
397
7.4
113
Not enough data
8.9
17
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
Platform Basics
Not enough data
7.4
19
Not enough data
7.8
19
Platform Content
Not enough data
7.6
18
Not enough data
6.9
19
Not enough data
7.5
19
Not enough data
6.1
18
Not enough data
6.6
18
Platform Performance
Not enough data
7.5
19
Not enough data
7.3
19
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
Training & eLearning
8.5
40
8.2
59
8.0
29
7.9
59
8.2
34
7.9
60
8.6
38
8.3
60
Operations
8.5
54
8.8
20
8.4
54
8.7
21
8.4
52
8.7
20
8.4
51
8.4
21
7.7
54
8.2
20
Platform
Not enough data
7.1
38
Not enough data
7.0
39
Not enough data
7.3
40
Not enough data
8.1
43
Not enough data
7.8
40
Not enough data
Feature Not Available
Not enough data
7.2
37
Not enough data
7.8
42
Not enough data
7.8
39
Not enough data
6.9
35
Benchmarking and Equity - Compensation Management
Not enough data
6.2
36
Not enough data
6.3
35
Not enough data
6.3
35
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
Platform Basics
Not enough data
8.4
75
Not enough data
8.4
76
Not enough data
8.3
73
Platform Content
Not enough data
8.2
65
Not enough data
7.8
24
Not enough data
8.3
65
Platform Additional Functionality
Not enough data
7.9
59
Not enough data
8.2
64
Not enough data
7.8
21
Not enough data
7.8
22
Not enough data
8.4
24
Platform Basics
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Not enough data
Platform Content
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Not enough data
Platform Additional Functionality
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Not enough data
Performance reviews
7.7
74
|
Verified
7.5
34
7.7
92
|
Verified
7.8
34
8.3
105
|
Verified
7.9
35
Goals
8.3
93
|
Verified
7.7
39
8.0
85
|
Verified
7.6
38
Feedback
7.9
76
|
Verified
8.0
37
7.8
72
7.7
36
7.3
63
Feature Not Available
6.8
56
7.6
36
Data
8.1
98
|
Verified
8.1
32
8.3
95
|
Verified
8.1
32
Agentic AI - Performance Management
5.5
10
6.7
8
5.5
10
5.6
8
Reports
Not enough data
7.7
45
Not enough data
8.2
47
Not enough data
7.9
46
Not enough data
8.2
46
Cleaning
Not enough data
8.1
49
Not enough data
7.8
47
Not enough data
8.1
49
Generative AI
Not enough data
Feature Not Available
Not enough data
6.3
34
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
6.1
14
Not enough data
6.4
14
Not enough data
6.8
14
Sourcing
7.7
237
8.3
110
8.0
193
8.2
107
8.3
5
8.0
20
8.3
5
8.8
20
Not enough data
8.4
20
Candidate Management - Applicant Tracking System
7.7
219
8.2
119
Not enough data
8.6
20
8.0
5
8.8
20
7.3
5
7.5
19
Not enough data
7.0
19
Not enough data
6.3
20
Not enough data
7.8
20
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
AI - Applicant Tracking Systems (ATS)
Not enough data
6.1
14
Not enough data
7.0
15
Not enough data
6.5
14
Agentic AI - Onboarding
5.7
9
6.0
24
6.0
10
6.5
25
6.0
10
6.3
25
5.8
10
6.1
25
6.8
10
6.3
25
Platform Content
8.1
244
7.7
142
8.5
358
7.8
145
8.5
363
8.1
143
8.2
185
6.9
135
8.1
258
7.2
132
7.9
257
7.1
132
Platform Additional Functionality
8.5
404
8.2
143
7.5
194
Feature Not Available
7.9
208
7.1
129
8.3
350
8.0
135
8.3
370
8.1
139
Platform Data
7.8
164
Feature Not Available
7.9
296
7.5
122
8.0
183
7.5
118
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
Recruiting and Onboarding
7.7
397
7.4
113
8.3
522
8.1
123
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.5
37
7.8
27
8.1
33
7.6
26
8.2
38
7.8
26
8.3
33
8.1
26
Course Delivery
8.5
40
8.5
22
8.0
42
7.8
22
8.5
34
7.5
22
Course Management
7.8
24
7.3
22
8.2
36
8.0
21
8.6
32
8.0
21
8.5
36
7.9
21
LMS Marketplace
7.5
20
Feature Not Available
7.4
23
8.0
20
7.8
21
Feature Not Available
Interface
8.4
34
6.7
20
8.4
29
5.9
18
Training & eLearning
8.4
35
8.6
20
8.5
40
8.2
59
8.5
37
8.2
20
8.0
29
7.9
59
8.2
34
7.9
60
8.6
38
8.3
60
8.5
36
8.3
20
Generative AI
7.1
8
6.5
10
7.1
8
6.8
11
6.7
7
Feature Not Available
Agentic AI - Corporate Learning Management Systems
5.7
5
Not enough data
5.7
5
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
Time Tracking
8.0
570
8.2
279
7.8
331
7.7
195
7.8
252
7.2
165
Client Invoicing
Feature Not Available
6.7
84
Feature Not Available
7.1
97
Feature Not Available
6.3
80
Mobile Time Tracking
8.2
366
8.2
217
Administration
8.1
393
7.5
211
8.1
424
7.7
220
7.8
370
7.6
212
8.0
310
7.5
192
8.5
489
8.0
256
Platform
8.2
477
8.0
269
7.7
336
7.0
177
7.7
224
6.6
85
8.3
466
8.0
261
7.6
372
7.4
219
Feature Not Available
5.9
86
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
Platform
7.7
728
7.6
461
7.6
536
7.3
351
7.7
380
7.2
163
8.3
809
8.2
526
8.5
740
8.4
510
7.7
589
8.0
447
8.3
797
8.1
540
7.9
686
8.2
526
Workforce Management Platform Features
8.3
105
7.9
53
8.0
123
7.9
59
8.3
209
8.8
95
8.0
209
8.4
96
Feature Not Available
8.3
73
7.9
128
8.0
58
8.1
150
8.3
72
8.5
221
8.8
98
7.7
104
8.1
54
8.2
133
8.0
66
Categories
Categories
Shared Categories
UKG Pro and isolved are categorized as Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Time Tracking, Healthcare HR, Workforce Management, Payroll, Performance Management, HCM Software, and Core HR
Unique Categories
UKG Pro is categorized as Succession Planning, Fatigue Risk Management, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Reviews
Reviewers' Company Size
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
isolved
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Hospital & Health Care
9.3%
Non-Profit Organization Management
6.4%
Construction
5.5%
Accounting
4.2%
Human Resources
3.8%
Other
70.8%
Discussions
What is UltiPro system?
4 Comments
OS
UltiPro is a product of Ultimate Software, a top cloud provider of software for human capital management (HCM). Offering HR, compensation, talent, payroll,...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
Has anyone else had troubles with taxes not being paid in 2019?
1 Comment
SC
Yes! We have had that same issue. The tax department is woefully understaffed, but iSolved has been making strides in getting new tax professionals hired....Read more
How can I extract my employee docs for migration to another platform?
1 Comment
RR
Hi Toni! I will have a member of your dedicated Customer Support Team reach out to you for the specifics around this question.
Read more
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