Compare UKG Pro and isolved 
At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Mid-Market (55.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $9.00 1 Employee
UKG Pro
Star Rating
(2,167)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG Proisolved
Star Rating
(1,283)4.3 out of 5
Market Segments
Mid-Market (55.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 Employee
Learn more about isolvedSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in providing a comprehensive HR solution, with users appreciating its ability to consolidate core HR, payroll, and time-tracking data into one platform. This integration allows for a clean interface that is easy for both managers and employees to navigate, enhancing day-to-day usability.
- Users say that isolved offers a user-friendly experience, particularly highlighting its effective learning tools and ease of use across both desktop and mobile devices. This flexibility makes it a solid choice for organizations looking for accessible training and onboarding solutions.
- According to verified reviews, UKG Pro's customer support is frequently praised, with users noting that the staff is "first class" and always available to assist when needed. This level of support can be crucial for organizations that require timely help with their HR processes.
- Reviewers mention that while isolved has a strong focus on user support, it sometimes lacks the depth of features found in UKG Pro. For instance, users have pointed out that UKG Pro serves as a "one-stop shop for everything HR related," which may be more beneficial for larger organizations with complex needs.
- G2 reviewers highlight that UKG Pro has a higher overall satisfaction score compared to isolved, indicating a more favorable reception among users. This is reflected in the volume of reviews, with UKG Pro receiving over 2,100 reviews, suggesting a more established presence and reliability in the market.
- Users report that isolved's integration capabilities are commendable, with many finding the connection with tools like Employee Navigator to be straightforward. However, UKG Pro's extensive feature set and robust reporting capabilities often give it an edge in meeting diverse organizational needs.
Pricing
Entry-Level Pricing
UKG Pro
No pricing availableisolved
isolved Featured Pricing
Starting at $9.00
1 Employee
Starting at $9/ Per Employee Per Month (PEPM) Entry level pricing for customers with 50 employees or greater. Please contact isolved for a custom quote to understand isolved’s full platform capabilities.
- Payroll
Free Trial
UKG Pro
No trial information availableisolved
No trial information availableRatings
Meets Requirements
8.5
1,792
8.6
1,031
Ease of Use
8.5
1,837
8.2
1,051
Ease of Setup
7.6
1,037
7.9
753
Ease of Admin
8.0
962
8.2
828
Quality of Support
8.1
1,601
8.5
1,002
Has the product been a good partner in doing business?
8.3
949
8.5
838
Product Direction (% positive)
8.4
1,759
7.8
1,001
Features by Category
Core HR
8.4
702
8.1
228
7.9
679
8.1
237
Feature Not Available
6.6
83
7.9
512
7.6
194
8.3
591
8.0
203
8.0
747
8.3
225
Generative AI
6.7
55
6.9
58
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
Expense Reports
Not enough data
7.3
25
Not enough data
6.0
22
Not enough data
5.6
22
Not enough data
7.0
24
Not enough data
8.1
24
Not enough data
Feature Not Available
Not enough data
5.3
20
Agentic AI - Expense Management
Not enough data
3.7
5
Not enough data
3.7
5
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Client Invoicing
Feature Not Available
6.7
84
Feature Not Available
7.1
98
Feature Not Available
6.3
80
Mobile
Not enough data
7.6
24
Not enough data
7.5
23
Not enough data
Feature Not Available
Platform
Not enough data
6.7
16
Not enough data
8.0
16
Administration
Not enough data
8.4
19
Administration
8.1
393
7.5
211
8.1
424
7.7
221
7.8
370
7.6
213
8.0
310
7.5
192
8.5
491
8.0
256
Platform
8.2
479
8.0
271
7.7
336
7.0
177
7.7
224
6.6
85
8.3
466
8.0
263
7.6
373
7.4
220
Feature Not Available
5.9
86
Employee Self Service
8.8
934
|
Verified
8.5
607
|
Verified
8.3
735
|
Verified
8.0
452
|
Verified
7.9
652
|
Verified
7.7
452
|
Verified
Administration
8.6
827
|
Verified
8.9
673
|
Verified
8.0
794
|
Verified
8.2
570
|
Verified
9.2
894
|
Verified
9.3
673
|
Verified
8.2
279
7.9
387
8.9
837
|
Verified
9.0
615
|
Verified
8.6
740
|
Verified
8.8
551
|
Verified
8.6
728
|
Verified
8.5
465
|
Verified
9.0
803
|
Verified
9.0
600
|
Verified
9.0
751
|
Verified
8.9
618
|
Verified
Taxes
8.7
782
|
Verified
8.9
631
|
Verified
8.2
693
|
Verified
8.7
613
|
Verified
8.4
626
|
Verified
8.8
588
|
Verified
Integration
7.9
505
|
Verified
7.7
344
8.3
526
|
Verified
7.9
375
|
Verified
8.1
439
|
Verified
7.6
368
|
Verified
8.5
562
|
Verified
7.8
340
|
Verified
Platform
8.2
827
|
Verified
8.2
587
|
Verified
8.5
846
|
Verified
8.4
567
|
Verified
8.5
860
|
Verified
8.6
592
|
Verified
8.6
774
|
Verified
8.5
510
|
Verified
Benefits Administration Platform Features
Not enough data
8.4
304
Not enough data
8.3
274
Not enough data
7.6
236
Not enough data
8.4
275
Not enough data
8.2
107
Not enough data
8.4
317
Not enough data
8.3
257
Not enough data
8.1
106
Benefits Administration Platform Features
Not enough data
8.4
304
Not enough data
8.3
274
Not enough data
7.6
236
Not enough data
8.4
275
Not enough data
8.2
107
Not enough data
8.4
317
Not enough data
8.3
257
Not enough data
8.3
224
Not enough data
8.1
106
Not enough data
7.9
187
Not enough data
7.6
62
Not enough data
8.0
127
Generative AI
Not enough data
6.7
77
Not enough data
6.8
78
Not enough data
Feature Not Available
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
Automation
Not enough data
8.1
282
Logistics
Not enough data
8.0
295
Not enough data
8.0
263
Not enough data
7.5
188
Management
Not enough data
7.6
183
Not enough data
7.9
208
Not enough data
8.1
266
Not enough data
8.2
308
Not enough data
8.2
299
Not enough data
8.7
321
Not enough data
8.2
262
Monitoring
Not enough data
8.0
228
Not enough data
7.9
231
Not enough data
7.9
234
Basics
Not enough data
7.4
25
Not enough data
8.7
25
Not enough data
8.5
25
Content
Not enough data
7.9
22
Not enough data
7.9
22
Not enough data
8.2
22
Logistics
Not enough data
7.7
24
Not enough data
8.3
24
Recruiting and Onboarding
Not enough data
8.4
22
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
Basics
8.5
97
8.4
19
8.4
79
8.0
19
9.0
96
8.7
19
Additional Functionality
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
8.4
18
Content
8.5
91
8.5
21
8.3
85
8.1
21
Basics
8.5
97
8.4
19
8.4
79
8.0
19
9.0
96
8.7
19
Additional Functionality
8.5
92
8.4
18
Not enough data
8.1
18
Not enough data
8.0
18
Content
8.5
91
8.5
21
8.3
85
8.1
21
Recruiting and Onboarding
Not enough data
7.8
17
7.7
397
7.4
114
Not enough data
8.9
17
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
Platform Basics
Not enough data
7.4
19
Not enough data
7.8
19
Platform Content
Not enough data
7.6
18
Not enough data
6.9
19
Not enough data
7.5
19
Not enough data
6.1
18
Not enough data
6.6
18
Platform Performance
Not enough data
7.5
19
Not enough data
7.3
19
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
Training & eLearning
8.5
40
8.2
60
8.0
29
7.9
59
8.2
34
7.9
60
8.6
38
8.3
60
Operations
8.5
54
8.8
20
8.4
54
8.7
21
8.4
52
8.7
20
8.4
51
8.4
21
7.7
54
8.2
20
Platform
Not enough data
7.1
38
Not enough data
7.0
39
Not enough data
7.3
40
Not enough data
8.1
43
Not enough data
7.8
40
Not enough data
Feature Not Available
Not enough data
7.2
37
Not enough data
7.8
42
Not enough data
7.8
39
Not enough data
6.9
35
Benchmarking and Equity - Compensation Management
Not enough data
6.2
36
Not enough data
6.3
35
Not enough data
6.3
35
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
Platform Basics
Not enough data
8.4
75
Not enough data
8.4
76
Not enough data
8.3
73
Platform Content
Not enough data
8.2
65
Not enough data
7.8
24
Not enough data
8.3
65
Platform Additional Functionality
Not enough data
7.9
59
Not enough data
8.2
64
Not enough data
7.8
21
Not enough data
7.8
22
Not enough data
8.4
24
Platform Basics
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Not enough data
Platform Content
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Not enough data
Platform Additional Functionality
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Not enough data
Performance reviews
7.7
74
|
Verified
7.5
35
7.7
92
|
Verified
7.8
35
8.3
105
|
Verified
7.9
36
Goals
8.3
93
|
Verified
7.7
40
8.0
85
|
Verified
7.6
39
Feedback
7.9
76
|
Verified
8.0
38
7.8
72
7.7
37
7.3
63
Feature Not Available
6.8
56
7.5
37
Data
8.1
98
|
Verified
7.9
34
8.3
95
|
Verified
8.0
33
Agentic AI - Performance Management
5.5
10
6.5
9
5.5
10
5.6
9
Reports
Not enough data
7.7
45
Not enough data
8.2
47
Not enough data
7.9
46
Not enough data
8.2
46
Cleaning
Not enough data
8.1
49
Not enough data
7.8
47
Not enough data
8.1
49
Generative AI
Not enough data
Feature Not Available
Not enough data
6.3
34
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
6.1
14
Not enough data
6.4
14
Not enough data
6.8
14
Sourcing
7.7
237
8.3
111
8.0
193
8.2
107
8.3
5
8.0
20
8.3
5
8.8
21
Not enough data
8.4
20
Candidate Management - Applicant Tracking System
7.7
219
8.2
119
Not enough data
8.7
21
8.0
5
8.8
20
7.3
5
7.5
19
Not enough data
7.0
19
Not enough data
6.3
20
Not enough data
7.8
20
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
AI - Applicant Tracking Systems (ATS)
Not enough data
6.1
14
Not enough data
7.2
16
Not enough data
6.5
14
Agentic AI - Onboarding
5.7
9
5.9
25
6.0
10
6.5
26
6.0
10
6.2
26
5.8
10
6.1
26
6.8
10
6.2
26
Platform Content
8.1
244
7.6
143
8.5
359
7.8
147
8.5
364
8.1
144
8.2
185
6.9
137
8.1
258
7.2
133
7.9
258
7.1
133
Platform Additional Functionality
8.5
404
8.2
145
7.5
194
Feature Not Available
7.9
208
7.1
130
8.3
350
8.0
136
8.3
371
8.1
140
Platform Data
7.8
164
Feature Not Available
7.9
296
7.5
123
8.0
183
7.5
119
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
Recruiting and Onboarding
7.7
397
7.4
114
8.3
523
8.0
127
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.5
37
7.9
28
8.1
33
7.6
26
8.2
38
7.8
27
8.3
33
8.1
26
Course Delivery
8.5
40
8.6
23
8.0
42
7.9
23
8.5
34
7.5
22
Course Management
7.8
24
7.3
22
8.2
36
8.0
21
8.6
32
8.0
21
8.5
36
7.9
21
LMS Marketplace
7.5
20
Feature Not Available
7.4
23
8.0
20
7.8
21
Feature Not Available
Interface
8.4
34
6.7
20
8.4
29
5.9
18
Training & eLearning
8.4
35
8.6
20
8.5
40
8.2
60
8.5
37
8.2
20
8.0
29
7.9
59
8.2
34
7.9
60
8.6
38
8.3
60
8.5
36
8.3
20
Generative AI
7.1
8
6.5
10
7.1
8
6.8
11
6.7
7
Feature Not Available
Agentic AI - Corporate Learning Management Systems
5.7
5
Not enough data
5.7
5
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
Time Tracking
8.0
572
8.2
281
7.8
332
7.7
196
7.8
252
7.2
165
Client Invoicing
Feature Not Available
6.7
84
Feature Not Available
7.1
98
Feature Not Available
6.3
80
Mobile Time Tracking
8.2
368
8.2
218
Administration
8.1
393
7.5
211
8.1
424
7.7
221
7.8
370
7.6
213
8.0
310
7.5
192
8.5
491
8.0
256
Platform
8.2
479
8.0
271
7.7
336
7.0
177
7.7
224
6.6
85
8.3
466
8.0
263
7.6
373
7.4
220
Feature Not Available
5.9
86
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
Platform
7.7
729
7.6
463
7.6
537
7.3
352
7.7
380
7.2
164
8.3
811
8.2
530
8.5
741
8.4
512
7.7
590
8.0
450
8.3
800
8.1
544
7.9
686
8.2
528
Workforce Management Platform Features
8.3
105
7.9
53
8.0
123
7.9
59
8.3
209
8.8
96
8.0
209
8.5
97
Feature Not Available
8.3
73
7.9
128
8.0
58
8.1
150
8.3
72
8.5
221
8.8
98
7.7
104
8.1
54
8.2
133
8.0
66
Categories
Categories
Shared Categories
UKG Pro and isolved are categorized as Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Time Tracking, Healthcare HR, Workforce Management, Payroll, Performance Management, HCM Software, and Core HR
Unique Categories
UKG Pro is categorized as Succession Planning, Fatigue Risk Management, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Reviews
Reviewers' Company Size
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
isolved
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.6%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.5%
Hospital & Health Care
9.3%
Non-Profit Organization Management
6.3%
Construction
5.5%
Accounting
4.3%
Human Resources
3.9%
Other
70.8%
Discussions
What is UltiPro system?
43 Comments
AR
UltiPro is a product of Ultimate Software which is a leading cloud provider of human capital management (HCM) applications. The award-winning UltiPro offers...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
RJ
I think the best way would be through the payroll system in CORE since these are tied to unemployment. Read more
Can an employee have multiple direct deposits?
3 Comments
Official Response from UKG Pro
Up to 99 accounts can be created for an employee.Read more
What is isolved used for?
1 Comment
TR
HR Services, such as: Payroll, Recruiting, Benefits Management, Etc.Read more
How can I extract my employee docs for migration to another platform?
1 Comment
RR
Hi Toni! I will have a member of your dedicated Customer Support Team reach out to you for the specifics around this question.
Read more
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