# Uber Eats for Merchants vs ezCater Comparison
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## AI Generated Summary
- **G2 reviewers report** that Uber Eats for Merchants excels in **ease of use** , with users appreciating its intuitive interface that simplifies order management and performance tracking. One user highlighted the platform's ability to connect with a large customer base without needing extensive infrastructure.
- **Users say** that ezCater shines in **customer service** , with many reviewers noting quick and effective support when issues arise. One user mentioned that no matter the food preference for meetings, ezCater always has options available, and their customer service is quick to resolve any problems.
- **Reviewers mention** that both platforms have a solid selection of restaurant options, but Uber Eats for Merchants stands out for its **live tracking** feature, which enhances the customer experience by providing real-time updates on orders. This feature was specifically praised for its convenience.
- **According to verified reviews** , ezCater is particularly favored for its **flexibility in catering** needs, allowing users to easily manage orders for various types of events. Users appreciate the platform's user-friendly design, which makes ordering for meetings a quick process.
- **G2 reviewers highlight** that while both platforms have similar star ratings, Uber Eats for Merchants has a higher score in **overall satisfaction** metrics, indicating a strong user experience. Users have noted the platform's excellent customer support and multiple food options as key benefits.
- **Users report** that ezCater, despite its strengths, sometimes faces challenges in **meeting specific workflow needs** , with some reviewers expressing a desire for more customization options. In contrast, Uber Eats for Merchants is seen as more adaptable to various user requirements.



| | Uber Eats for Merchants | ezCater | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 184 | 96 | 
| **Largest Market Segment** | Small-Business (54.1% of reviews) | Mid-Market (47.4% of reviews) | 
| **Entry Level Price** | No pricing available | Pay As You Go With One-Time Purchase | 

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## Top Pros & Cons

### Uber Eats for Merchants

Pros:
- Online Ordering (1 reviews)


### ezCater

**Not enough data**

---
## Ratings Comparison
| Rating | Uber Eats for Merchants | ezCater | 
|---|---|---|
  | **Meets Requirements** | 8.3 (142 reviews) | 7.9 (54 reviews) | 
  | **Ease of Use** | 8.6 (143 reviews) | 8.5 (52 reviews) | 
  | **Ease of Setup** | 9.0 (59 reviews) | 9.1 (45 reviews) | 
  | **Ease of Admin** | 8.5 (53 reviews) | 8.6 (15 reviews) | 
  | **Quality of Support** | 7.4 (134 reviews) | 7.8 (51 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.1 (55 reviews) | 8.6 (16 reviews) | 
  | **Product Direction (% positive)** | 7.8 (137 reviews) | 7.6 (49 reviews) | 

---
## Pricing

### Uber Eats for Merchants

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ezCater

#### Entry-Level Pricing

Plan: ezCater Enterprise

Price: Pay As You Go With One-Time Purchase

Description: Manage all of your organization's food needs from one platform.

Key Features:
- Recurring employee meal program
- Spend management and budget tools
- Reporting

[Learn more about ezCater](https://www.g2.com/products/ezcater/reviews)

#### Free Trial

No

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## Features Comparison By Category

### Food Delivery

| Product | Score | Reviews |
|---|---|---|
| **Uber Eats for Merchants** | N/A | N/A |
| **ezCater** | N/A | N/A |

#### Restaurant App - Food Delivery

| Feature | Uber Eats for Merchants | ezCater | 
|---|---|---|
| **Restaurant order management** | Not enough data | Not enough data | 
| **Restaurant general setting** | Not enough data | Not enough data | 
| **Restaurant listings** | Not enough data | Not enough data | 

#### User App - Food Delivery

| Feature | Uber Eats for Merchants | ezCater | 
|---|---|---|
| **Payment processing ** | Not enough data | Not enough data | 
| **Real-time Order Tracking** | Not enough data | Not enough data | 
| **On-demand Food ordering** | Not enough data | Not enough data | 

#### Delivery App - Food Delivery

| Feature | Uber Eats for Merchants | ezCater | 
|---|---|---|
| **Driver Management System** | Not enough data | Not enough data | 
| **Driver Earnings and Payments** | Not enough data | Not enough data | 
| **Communication and Scheduling** | Not enough data | Not enough data | 

#### Admin App - Food Delivery

| Feature | Uber Eats for Merchants | ezCater | 
|---|---|---|
| **Customer Support ** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Not enough data | 
| **Restaurant Onboarding and Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [On-Demand Catering Software](https://www.g2.com/categories/on-demand-catering)

**Unique to Uber Eats for Merchants (2):** [Grocery Delivery Software](https://www.g2.com/categories/grocery-delivery), [Food Delivery Software](https://www.g2.com/categories/food-delivery-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Uber Eats for Merchants | ezCater | 
|---|---|---|
| **Small-Business** | 54.1% | 40.8% | 
| **Mid-Market** | 27.6% | 47.4% | 
| **Enterprise** | 18.2% | 11.8% | 

### By Industry

#### Uber Eats for Merchants

- **Computer Software:** 19.3%
- **Information Technology and Services:** 12.3%
- **Food & Beverages:** 7.0%
- **Higher Education:** 3.5%
- **Accounting:** 2.9%
- **Restaurants:** 2.9%
- **Financial Services:** 2.9%
- **Marketing and Advertising:** 2.3%
- **Consumer Services:** 2.3%
- **Education Management:** 2.3%
- **Other:** 42.1%

#### ezCater

- **Food & Beverages:** 7.8%
- **Education Management:** 6.3%
- **Accounting:** 4.7%
- **Construction:** 4.7%
- **Higher Education:** 4.7%
- **Religious Institutions:** 4.7%
- **Medical Devices:** 4.7%
- **Biotechnology:** 3.1%
- **Computer Software:** 3.1%
- **Entertainment:** 3.1%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to Uber Eats for Merchants

- [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) — 4.3/5 stars (65 reviews)
- [GrubHub for Restaurants](https://www.g2.com/products/grubhub-for-restaurants/reviews) — 4.1/5 stars (62 reviews)
- [ChowNow for Restaurants](https://www.g2.com/products/chownow-for-restaurants/reviews) — 4.6/5 stars (73 reviews)
- [Deliveroo  for Partners](https://www.g2.com/products/deliveroo-for-partners/reviews) — 3.7/5 stars (26 reviews)
- [Zomato for Restaurants](https://www.g2.com/products/zomato-for-restaurants/reviews) — 4.7/5 stars (15 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (400 reviews)
- [SkipTheDishes for Partners](https://www.g2.com/products/skipthedishes-for-partners/reviews) — 3.7/5 stars (13 reviews)
- [Slice for Owners](https://www.g2.com/products/slice-for-owners/reviews) — 2.9/5 stars (14 reviews)
- [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews)
- [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (140 reviews)

### Alternatives to ezCater

- [Fooda](https://www.g2.com/products/fooda/reviews) — 4.5/5 stars (153 reviews)
- [EAT Club](https://www.g2.com/products/eat-club/reviews) — 4.0/5 stars (13 reviews)
- [Forkable](https://www.g2.com/products/forkable/reviews) — 4.8/5 stars (21 reviews)
- [Zerocater](https://www.g2.com/products/zerocater/reviews) — 4.3/5 stars (11 reviews)
- [GrubHub for Restaurants](https://www.g2.com/products/grubhub-for-restaurants/reviews) — 4.1/5 stars (62 reviews)
- [Cater2.me](https://www.g2.com/products/cater2-me/reviews) — 4.6/5 stars (12 reviews)
- [Hoppier](https://www.g2.com/products/hoppier/reviews) — 4.4/5 stars (62 reviews)
- [Foodee](https://www.g2.com/products/foodee/reviews) — 4.6/5 stars (24 reviews)
- [ChowNow for Restaurants](https://www.g2.com/products/chownow-for-restaurants/reviews) — 4.6/5 stars (73 reviews)
- [Sharebite](https://www.g2.com/products/sharebite/reviews) — 4.6/5 stars (12 reviews)

---
## Top Discussions

### Uber Eats for Merchants

- Title: [how do i add promo codes without clicking banners](https://www.g2.com/discussions/23946-how-do-i-add-promo-codes-without-clicking-banners) — 1 comment, 1 upvote
  > **Top comment:** "Nicholas "
- Title: [Can I use this for catering?](https://www.g2.com/discussions/can-i-use-this-for-catering) — 1 comment, 1 upvote
  > **Top comment:** "Hi Josh, great question! You can use Uber Eats for catering! Consumers can schedule catering orders and caterers can make their menus available. You may also..."

### ezCater

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/uber-eats-for-merchants-vs-ezcater)