Compare Uber Eats for Merchants and ezCater 
At a Glance
Market Segments
Small-Business (54.1% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go With One-Time Purchase
Uber Eats for Merchants
Star Rating
(184)4.0 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Uber Eats for MerchantsezCater
Star Rating
(97)4.1 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Pay As You Go With One-Time Purchase
Learn more about ezCaterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Uber Eats for Merchants excels in ease of use, with users appreciating its intuitive interface that simplifies order management and performance tracking. One user highlighted the platform's ability to connect with a large customer base without needing extensive infrastructure.
- Users say that ezCater shines in customer service, with many reviewers noting quick and effective support when issues arise. One user mentioned that no matter the food preference for meetings, ezCater always has options available, and their customer service is quick to resolve any problems.
- Reviewers mention that both platforms have a solid selection of restaurant options, but Uber Eats for Merchants stands out for its live tracking feature, which enhances the customer experience by providing real-time updates on orders. This feature was specifically praised for its convenience.
- According to verified reviews, ezCater is particularly favored for its flexibility in catering needs, allowing users to easily manage orders for various types of events. Users appreciate the platform's user-friendly design, which makes ordering for meetings a quick process.
- G2 reviewers highlight that while both platforms have similar star ratings, Uber Eats for Merchants has a higher score in overall satisfaction metrics, indicating a strong user experience. Users have noted the platform's excellent customer support and multiple food options as key benefits.
- Users report that ezCater, despite its strengths, sometimes faces challenges in meeting specific workflow needs, with some reviewers expressing a desire for more customization options. In contrast, Uber Eats for Merchants is seen as more adaptable to various user requirements.
Pricing
Entry-Level Pricing
Uber Eats for Merchants
No pricing availableezCater
ezCater Enterprise
Pay As You Go
With One-Time Purchase
Manage all of your organization's food needs from one platform.
- Recurring employee meal program
- Spend management and budget tools
- Reporting
Free Trial
Uber Eats for Merchants
No trial information availableezCater
No trial information availableRatings
Meets Requirements
8.3
142
7.9
53
Ease of Use
8.6
143
8.4
51
Ease of Setup
9.0
59
9.1
44
Ease of Admin
8.5
53
8.6
15
Quality of Support
7.4
134
7.8
50
Has the product been a good partner in doing business?
8.1
55
8.6
16
Product Direction (% positive)
7.8
137
7.6
48
Features by Category
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Uber Eats for Merchants and ezCater are categorized as On-Demand Catering
Unique Categories
Uber Eats for Merchants is categorized as Grocery Delivery and Food Delivery
ezCater has no unique categories
Reviews
Reviewers' Company Size
Uber Eats for Merchants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ezCater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.3%
Information Technology and Services
12.3%
Food & Beverages
7.0%
Higher Education
3.5%
Accounting
2.9%
Other
55.0%
Food & Beverages
7.9%
Education Management
6.3%
Accounting
4.8%
Construction
4.8%
Religious Institutions
4.8%
Other
71.4%
Alternatives
Discussions
how do i add promo codes without clicking banners
1 Comment
EO
Nicholas Read more
Can I use this for catering?
1 Comment
LF
Hi Josh, great question! You can use Uber Eats for catering! Consumers can schedule catering orders and caterers can make their menus available. You may also...Read more
Uber Eats for Merchants has no more discussions with answers
ezCater has no discussions with answers
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