# Typeform, Zoho Survey vs SurveyMonkey Comparison

| | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 993 | 1,031 | 23,538 | 
| **Largest Market Segment** | Small-Business (64.7% of reviews) | Small-Business (50.6% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | Free Per Month | 0 | Contact Us | 

---
## Top Pros & Cons

### Typeform

Pros:
- Ease of Use (138 reviews)
- Intuitive (87 reviews)

Cons:
- Expensive (47 reviews)
- Limited Customization (21 reviews)

### Zoho Survey

Pros:
- Ease of Use (74 reviews)
- Ease of Creation (32 reviews)

Cons:
- Limited Customization (27 reviews)
- Survey Issues (16 reviews)

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

---
## Ratings Comparison
| Rating | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (816 reviews) | 8.9 (810 reviews) | 9.0 (20665 reviews) | 
  | **Ease of Use** | 9.3 (828 reviews) | 8.9 (818 reviews) | 9.2 (20783 reviews) | 
  | **Ease of Setup** | 9.1 (543 reviews) | 8.8 (423 reviews) | 9.0 (8119 reviews) | 
  | **Ease of Admin** | 9.0 (435 reviews) | 8.7 (318 reviews) | 8.9 (7621 reviews) | 
  | **Quality of Support** | 8.4 (592 reviews) | 8.5 (724 reviews) | 8.6 (14659 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (414 reviews) | 8.7 (300 reviews) | 8.8 (6671 reviews) | 
  | **Product Direction (% positive)** | 8.6 (779 reviews) | 8.9 (780 reviews) | 7.7 (20207 reviews) | 

---
## Pricing

### Typeform

#### Entry-Level Pricing

Plan: FREE

Price: Free Per Month

Description: Discover the possibilities of conversational forms

Key Features:
- 10 responses/month
- 1 user
- Unlimited typeforms

[Browse all 3 editions](https://www.g2.com/products/typeform/pricing)

#### Free Trial

Yes

### Zoho Survey

#### Entry-Level Pricing

Plan: FREE

Price: 0

Key Features:
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey

[Browse all 4 editions](https://www.g2.com/products/zoho-survey/pricing)

#### Free Trial

Yes

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Typeform** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Lead Generation

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Typeform** | 8.7/10 | 134 |
| **Zoho Survey** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Lead Monitoring

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Features** | 8.6 (127 reviews) | Not enough data | Not enough data | 
| **Performance** | 8.7 (123 reviews) | Not enough data | Not enough data | 
| **Identification** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Cross-system Integration** | Feature Not Available | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | Not enough data | 

#### Data Capture

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Mobile** | 8.7 (124 reviews) | Not enough data | Not enough data | 
| **Websites** | 8.9 (121 reviews) | Not enough data | Not enough data | 
| **Social Media** | 8.4 (111 reviews) | Not enough data | Not enough data | 
| **Data** | 8.8 (116 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Export/Import** | 8.7 (115 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.4 (116 reviews) | Not enough data | Not enough data | 

#### Customization

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Forms** | 9.3 (121 reviews) | Not enough data | Not enough data | 
| **Personalization** | 9.1 (120 reviews) | Not enough data | Not enough data | 
| **Templates** | 8.6 (115 reviews) | Not enough data | Not enough data | 
| **Integration** | 8.7 (117 reviews) | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Typeform** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 192 |

#### Feedback Management

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | 7.8 (149 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.1 (147 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 8.1 (144 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 7.9 (144 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 7.6 (138 reviews) | 

#### Feedback Sources

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 8.1 (146 reviews) | 
| **Surveys** | Not enough data | Not enough data | 9.1 (168 reviews) | 
| **Social Media** | Not enough data | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.4 (130 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.6 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Typeform** | 8.5/10 | 284 |
| **Zoho Survey** | 8.6/10 | 265 |
| **SurveyMonkey** | 8.3/10 | 1697 |

#### Survey Management

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Survey Builder** | 9.0 (269 reviews) | 9.2 (235 reviews) | 9.0 (1498 reviews) | 
| **Question Types** | 9.2 (268 reviews) | 9.1 (231 reviews) | 8.9 (1440 reviews) | 
| **Templates** | 8.5 (254 reviews) | 8.7 (212 reviews) | 8.6 (1356 reviews) | 
| **Survey Distribution** | 8.7 (252 reviews) | 8.9 (206 reviews) | 8.9 (1417 reviews) | 

#### Survey Customization

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Branching/Skip Logic** | 8.7 (258 reviews) | 8.6 (192 reviews) | 8.4 (1168 reviews) | 
| **Branding** | 8.5 (250 reviews) | 8.6 (198 reviews) | 8.2 (1205 reviews) | 
| **Multimedia Support** | 8.4 (231 reviews) | 8.5 (183 reviews) | 8.1 (1073 reviews) | 
| **Multilingual Surveys** | 7.9 (198 reviews) | 8.5 (178 reviews) | 8.1 (905 reviews) | 

#### Survey Insights

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Reporting & Analytics** | 8.4 (253 reviews) | 8.7 (217 reviews) | 8.6 (1411 reviews) | 
| **BI Tools Integration** | 7.9 (190 reviews) | 8.4 (184 reviews) | 8.0 (945 reviews) | 
| **Data Exporting** | 8.8 (239 reviews) | 8.8 (197 reviews) | 8.5 (1265 reviews) | 
| **Permissions** | 8.7 (219 reviews) | 8.7 (181 reviews) | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Adaptive Learning** | Feature Not Available | 7.9 (42 reviews) | 7.6 (147 reviews) | 
| **Proactive Assistance** | Feature Not Available | 7.9 (43 reviews) | 7.7 (151 reviews) | 
| **Decision Making** | Feature Not Available | 8.3 (46 reviews) | 8.0 (151 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Typeform** | 8.6/10 | 242 |
| **Zoho Survey** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 245 |

#### Customization

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Custom Fields** | 8.6 (195 reviews) | Not enough data | 8.6 (209 reviews) | 
| **Conditional Logic** | 8.9 (205 reviews) | Not enough data | 8.3 (194 reviews) | 
| **Multi-page Forms** | 9.0 (199 reviews) | Not enough data | 8.7 (214 reviews) | 
| **Design** | 9.0 (221 reviews) | Not enough data | 8.6 (227 reviews) | 

#### Additional Functionality

| Feature | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Embedded Forms** | 8.8 (183 reviews) | Not enough data | 8.3 (173 reviews) | 
| **Offline Capability** | Feature Not Available | Not enough data | 7.6 (151 reviews) | 
| **Notifications** | 8.4 (176 reviews) | Not enough data | 8.3 (197 reviews) | 
| **Payments** | 7.6 (155 reviews) | Not enough data | 7.8 (150 reviews) | 
| **Mobile Forms** | 8.6 (177 reviews) | Not enough data | 8.5 (205 reviews) | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Typeform (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Lead Capture Software](https://www.g2.com/categories/lead-capture)


**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Typeform | Zoho Survey | SurveyMonkey | 
|---|---|---|---|
| **Small-Business** | 64.7% | 50.6% | 36.5% | 
| **Mid-Market** | 28.7% | 32.3% | 34.1% | 
| **Enterprise** | 6.6% | 17.2% | 29.4% | 

### By Industry

#### Typeform

- **Marketing and Advertising:** 11.6%
- **Information Technology and Services:** 9.3%
- **Computer Software:** 9.0%
- **Health, Wellness and Fitness:** 4.0%
- **Non-Profit Organization Management:** 3.6%
- **Internet:** 3.5%
- **Education Management:** 3.5%
- **Retail:** 2.9%
- **Financial Services:** 2.5%
- **Real Estate:** 2.2%
- **Other:** 47.8%

#### Zoho Survey

- **Information Technology and Services:** 10.2%
- **Education Management:** 6.3%
- **Marketing and Advertising:** 5.4%
- **Computer Software:** 5.0%
- **Financial Services:** 3.0%
- **Human Resources:** 2.6%
- **Telecommunications:** 2.5%
- **Hospitality:** 2.3%
- **Hospital & Health Care:** 2.0%
- **Management Consulting:** 1.9%
- **Other:** 58.8%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.1%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to Typeform

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5129 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (328 reviews)
- [involve.me](https://www.g2.com/products/involve-me/reviews) — 4.7/5 stars (102 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2060 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)

### Alternatives to Zoho Survey

- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2060 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5129 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1137 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47967 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2060 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5129 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7391 reviews)

---
## Top Discussions

### Typeform

- Title: [what is my gain?](https://www.g2.com/discussions/what-is-my-gain) — 2 comments, 1 upvote
  > **Top comment:** "more thoughtful responses, and higher completion rates"
- Title: [Can we randomize the questions based on the audience?](https://www.g2.com/discussions/51173-can-we-randomize-the-questions-based-on-the-audience) — 2 comments, 1 upvote
  > **Top comment:** "Hey Nishant,

you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people...."
- Title: [Have you got APIs?](https://www.g2.com/discussions/have-you-got-apis) — 2 comments, 1 upvote
  > **Top comment:** "Yes, you can see the information here: https://developer.typeform.com/"
- Title: [Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?](https://www.g2.com/discussions/is-it-possible-to-set-up-an-integration-in-typeform-where-only-the-file-uploads-that-user-provide-get-pulled-into-a-google-sheet-not-the-whole-entry) — 2 comments
  > **Top comment:** "I would just set up a separate typeform with just the one question in addition to basic confirmation or id. You can then link people to the new form from the..."
- Title: [What is Typeform used for?](https://www.g2.com/discussions/typeform-what-is-typeform-used-for) — 1 comment
  > **Top comment:** "Typeform is used for collecting data from user's. Such as surveys / forms and Quiz. it is easy to create and instantly make it live."

### Zoho Survey

- Title: [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) — 4 comments, 1 upvote
  > **Top comment:** "It helps create a survey page to gather opinions based on drag and drop method interface."
- Title: [How come sometimes Zoho Survey slow in loading?](https://www.g2.com/discussions/how-come-sometimes-zoho-survey-slow-in-loading) — 3 comments, 1 upvote
  > **Top comment:** "It may be the network issue. please contact your network operator. "
- Title: [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) — 2 comments, 1 upvote
  > **Top comment:** "Zoho Survey is a versatile and user-friendly tool that can be used for various uses. There is a wide variety of questions available, each of which can be..."
- Title: [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) — 2 comments, 1 upvote
  > **Top comment:** "It is an online survey and questionnaire building software can be used or voting as well once integrated."
- Title: [his is very useful](https://www.g2.com/discussions/his-is-very-useful) — 2 comments, 1 upvote
  > **Top comment:** "How are things going "

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/typeform-vs-zoho-survey-vs-surveymonkey)