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At a Glance
Market Segments
Small-Business (65.1% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
Free Per Month
Contact Us Per Year
Typeform
Star Rating
(934)4.5 out of 5
Market Segments
Small-Business (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Typeform excels in its Survey Builder, scoring 9.0 compared to UserTesting's 5.8. Reviewers mention that Typeform's intuitive drag-and-drop interface makes it easy to create engaging surveys, while UserTesting's builder is seen as less user-friendly.
- Reviewers mention that Typeform offers a wider variety of Question Types, scoring 9.1 against UserTesting's 7.9. Users appreciate Typeform's ability to include various formats like multiple-choice, rating scales, and open-ended questions, enhancing the survey experience.
- Users on G2 highlight Typeform's superior Templates, with a score of 8.5 compared to UserTesting's 6.4. Reviewers say that Typeform provides a rich library of customizable templates that save time and improve survey design, while UserTesting's options are more limited.
- Reviewers mention that Typeform outperforms UserTesting in Survey Distribution, scoring 8.7 versus 6.3. Users report that Typeform's seamless integration with various platforms and social media makes it easier to reach a wider audience.
- Users say that Typeform shines in Reporting & Analytics, with a score of 8.4 compared to UserTesting's 6.2. Reviewers appreciate Typeform's detailed analytics dashboard, which provides actionable insights, while UserTesting's reporting features are considered less comprehensive.
- G2 users report that Typeform's Data Exporting capabilities score 8.7, significantly higher than UserTesting's 7.1. Reviewers mention that Typeform allows for easy exporting in multiple formats, making data analysis more flexible and user-friendly.
Pricing
Entry-Level Pricing
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Typeform
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
8.9
772
8.6
599
Ease of Use
9.3
783
8.4
630
Ease of Setup
9.1
498
8.6
295
Ease of Admin
9.0
426
8.7
231
Quality of Support
8.4
558
9.0
522
Has the product been a good partner in doing business?
8.8
406
8.8
226
Product Direction (% positive)
8.6
741
8.1
589
Features by Category
User Response Methods
Not enough data
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Participant Selection
Not enough data
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Not enough data
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Lead Monitoring
8.5
118
Not enough data
8.6
116
Not enough data
Feature Not Available
Not enough data
Agentic AI - Lead Capture
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Capture
8.6
117
Not enough data
8.9
114
Not enough data
8.4
106
Not enough data
8.7
110
Not enough data
Analytics
8.6
110
Not enough data
8.4
111
Not enough data
Customization
9.3
116
Not enough data
9.0
115
Not enough data
8.6
110
Not enough data
8.7
112
Not enough data
Survey Management
9.0
257
6.1
22
9.1
259
7.9
24
8.4
250
6.5
22
8.7
250
6.5
24
Survey Customization
8.7
252
6.0
25
8.5
244
5.8
24
8.4
229
6.5
24
7.9
198
4.9
23
Survey Insights
8.4
247
6.3
24
7.9
190
Feature Not Available
8.8
236
7.1
24
8.7
219
6.8
24
Agentic AI - Survey
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Customization
8.5
187
Not enough data
8.9
192
Not enough data
9.0
192
Not enough data
9.0
195
Not enough data
Additional Functionality
8.8
176
Not enough data
Feature Not Available
Not enough data
8.4
173
Not enough data
7.6
152
Not enough data
8.6
173
Not enough data
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Typeform and UserTesting are categorized as Survey
Unique Categories
Typeform is categorized as Online Form Builder and Lead Capture
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.6%
Information Technology and Services
9.3%
Computer Software
9.0%
Health, Wellness and Fitness
4.1%
Internet
3.7%
Other
62.3%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
Have you got APIs?
2 Comments
RP
Yes or maybe try it with Zapier?Read more
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 Comments
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Can we randomize the questions based on the audience?
2 Comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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