Compare Typeform and UserTesting
At a Glance
Market Segments
Small-Business (64.8% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
Free Per Month
Contact Us Per Year
Typeform
Star Rating
(992)4.5 out of 5
Market Segments
Small-Business (64.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plans
UserTesting
Star Rating
(788)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserTesting excels in providing in-depth user experience insights, with users highlighting its vast panel and quick response times, often receiving feedback within an hour. This makes it a strong choice for teams focused on UX research.
- Users say Typeform stands out for its ease of use and intuitive interface, making it simple to create surveys and gather information. Reviewers appreciate how easily it integrates with tools like Google Suite and Hubspot, streamlining their workflows.
- According to verified reviews, UserTesting offers robust support for UX research, with users praising its ability to quickly launch tests and gather actionable results that inform business decisions. This capability is particularly beneficial for teams needing rapid insights.
- Reviewers mention that Typeform's recent AI feature simplifies survey creation, enhancing its usability. Users find that this innovation, combined with its straightforward setup process, allows them to efficiently collect customer feedback and data.
- G2 reviewers highlight that while UserTesting provides high-quality support, it may not be as user-friendly as Typeform, which boasts higher ratings for ease of setup and administration. This difference can impact teams looking for a quick onboarding experience.
- Users report that Typeform's survey capabilities, including advanced features like branching logic and multimedia support, significantly enhance the survey experience. This versatility is particularly appealing to small businesses looking to engage their audience effectively.
Pricing
Entry-Level Pricing
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Typeform
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
8.9
815
8.6
601
Ease of Use
9.3
827
8.4
632
Ease of Setup
9.1
542
8.6
298
Ease of Admin
9.0
434
8.7
232
Quality of Support
8.4
592
9.0
524
Has the product been a good partner in doing business?
8.8
414
8.8
227
Product Direction (% positive)
8.6
778
8.1
591
Features by Category
User Response Methods
Not enough data
7.5
318
|
Verified
Not enough data
8.6
375
|
Verified
Not enough data
8.7
297
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
352
|
Verified
Participant Selection
Not enough data
7.4
126
Not enough data
5.5
81
Not enough data
6.9
107
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
346
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
313
|
Verified
Generative AI
Not enough data
6.6
84
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Source
Not enough data
8.0
114
Not enough data
8.4
131
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
159
Not enough data
8.2
177
Not enough data
8.2
162
Insights
Not enough data
Feature Not Available
Not enough data
7.3
162
Not enough data
7.7
173
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Lead Monitoring
8.6
127
Not enough data
8.7
123
Not enough data
Feature Not Available
Not enough data
Agentic AI - Lead Capture
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Capture
8.7
124
Not enough data
8.9
121
Not enough data
8.4
111
Not enough data
8.8
116
Not enough data
Analytics
8.7
115
Not enough data
8.4
116
Not enough data
Customization
9.3
121
Not enough data
9.1
120
Not enough data
8.6
115
Not enough data
8.7
117
Not enough data
Survey Management
9.0
269
6.1
22
9.2
268
7.9
24
8.5
254
6.5
22
8.7
252
6.5
24
Survey Customization
8.7
258
6.0
25
8.5
250
5.8
24
8.4
231
6.5
24
7.9
198
4.9
23
Survey Insights
8.4
253
6.3
24
7.9
190
Feature Not Available
8.8
239
7.1
24
8.7
219
6.8
24
Agentic AI - Survey
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Customization
8.6
194
Not enough data
8.9
205
Not enough data
9.0
199
Not enough data
9.0
221
Not enough data
Additional Functionality
8.8
183
Not enough data
Feature Not Available
Not enough data
8.4
176
Not enough data
7.6
155
Not enough data
8.6
177
Not enough data
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Typeform and UserTesting are categorized as Survey
Unique Categories
Typeform is categorized as Online Form Builder and Lead Capture
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
9.3%
Computer Software
8.9%
Health, Wellness and Fitness
4.0%
Non-Profit Organization Management
3.6%
Other
62.5%
Financial Services
10.3%
Computer Software
9.6%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.9%
Alternatives
Discussions
what is my gain?
2 Comments
OM
more thoughtful responses, and higher completion ratesRead more
Can we randomize the questions based on the audience?
2 Comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
Have you got APIs?
2 Comments
JD
Yes, you can see the information here: https://developer.typeform.com/Read more
Does user testing record your face?
2 Comments
PS
Not always, if they need to do so, it will be mentioned in the screeners and/or in the terms and conditions before starting the test.Read more
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
What does user testing do?
1 Comment
KB
Best-in-class companies rely on UserTesting to gain valuable insight into their products from people. Every day, new testing opportunities are released from...Read more
