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Compare TXT180 and WebEngage 
At a Glance
Market Segments
Small-Business (69.8% of reviews)
Mid-Market (55.5% of reviews)
Entry-Level Pricing
$18.95 Per Year
Talk To Us Up To 10K Monthly Active Users (MAU)
TXT180
Star Rating
(65)4.7 out of 5
Market Segments
Small-Business (69.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$18.95 Per Year
Browse all 3 pricing plansWebEngage
Star Rating
(743)4.5 out of 5
Market Segments
Mid-Market (55.5% of reviews)
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WebEngage excels in providing a comprehensive platform for user engagement, allowing for seamless segmentation and multi-channel communication. Users appreciate the ability to unify data across various channels like email, push notifications, and WhatsApp, making campaign execution straightforward and scalable.
- Users say that TXT180 stands out for its affordability and ease of use, particularly for small businesses. Many find the feature of stored messages particularly helpful, as it allows for quick sending of repeat messages, streamlining the communication process.
- Reviewers mention that WebEngage's customer support is highly rated, with users noting the responsiveness and helpfulness of the support team. This is complemented by the platform's new AI enhancements, which improve analytics and user experience, making it a strong choice for businesses looking for robust support.
- According to verified reviews, TXT180 users appreciate the quick resolution of issues, often highlighting the fast email responses from tech support. This reliability is crucial for businesses that need immediate assistance, making TXT180 a dependable option for straightforward texting needs.
- G2 reviewers highlight that while WebEngage has a higher overall satisfaction score, it may not be as accessible for smaller businesses due to its pricing structure, which requires potential users to inquire for pricing based on their needs. This could be a barrier for those with limited budgets.
- Users note that both platforms offer solid automation features, but WebEngage's advanced capabilities in analytics and reporting provide deeper insights into customer behavior, which can be a game-changer for businesses looking to optimize their marketing strategies.
Pricing
Entry-Level Pricing
TXT180
500 Msgs
$18.95
Per Year
Pay annually and save 20%!
Additional messages as low as $0.01/msg.
- Dedicated Number
WebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
For businesses with up to 10k Monthly Active Users (MAU)
This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support.
If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you!
- Basic analytics
- Basic segmentation
- Engage across all channels
Free Trial
TXT180
Free Trial is available
WebEngage
No trial information availableRatings
Meets Requirements
9.2
55
8.5
629
Ease of Use
9.0
55
8.8
633
Ease of Setup
9.2
44
8.3
403
Ease of Admin
9.0
44
8.7
266
Quality of Support
9.3
50
8.6
621
Has the product been a good partner in doing business?
9.4
44
8.8
266
Product Direction (% positive)
8.3
55
9.6
606
Features by Category
Email Marketing
Not enough data
8.8
341
|
Verified
Not enough data
8.8
334
|
Verified
Not enough data
8.6
331
|
Verified
Not enough data
8.5
305
|
Verified
Online Marketing
Not enough data
8.1
261
Not enough data
8.3
311
|
Verified
Not enough data
8.6
311
|
Verified
Not enough data
8.3
309
|
Verified
Not enough data
Feature Not Available
Lead Management
Not enough data
8.3
300
|
Verified
Not enough data
8.4
297
|
Verified
Not enough data
8.7
327
|
Verified
Not enough data
8.2
273
|
Verified
Not enough data
8.5
283
|
Verified
Not enough data
8.6
303
|
Verified
Not enough data
8.4
290
|
Verified
Not enough data
8.4
282
|
Verified
Campaign Management
Not enough data
8.4
299
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
7.8
244
Not enough data
Feature Not Available
Not enough data
7.7
249
Not enough data
7.7
247
Reporting & Analytics
Not enough data
8.4
334
|
Verified
Not enough data
8.4
324
|
Verified
Not enough data
8.0
309
|
Verified
Not enough data
8.0
302
|
Verified
Not enough data
7.5
244
Platform
Not enough data
8.5
304
|
Verified
Not enough data
8.6
292
|
Verified
Not enough data
8.9
303
|
Verified
Not enough data
8.1
257
|
Verified
Not enough data
8.2
273
|
Verified
Not enough data
8.6
291
|
Verified
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
8.1
19
Not enough data
8.4
18
Not enough data
8.2
17
Not enough data
8.4
17
Not enough data
8.5
18
Not enough data
8.4
18
Integration
Not enough data
8.5
305
|
Verified
Not enough data
8.5
309
|
Verified
Not enough data
8.2
281
|
Verified
Administration
Not enough data
8.6
180
Not enough data
8.1
177
Not enough data
8.2
167
Not enough data
8.7
182
Not enough data
7.9
155
Not enough data
8.4
175
Integrations
Not enough data
8.4
157
Not enough data
8.6
162
Not enough data
8.6
168
Not enough data
8.1
144
Platform
Not enough data
8.3
142
Not enough data
8.3
145
Not enough data
8.2
143
Not enough data
8.3
158
Not enough data
8.2
144
Not enough data
8.5
160
Not enough data
8.3
148
Not enough data
8.5
164
Visitor Behavior
Not enough data
8.4
130
|
Verified
Not enough data
8.7
133
|
Verified
Not enough data
7.9
123
|
Verified
Templates
Not enough data
8.2
120
|
Verified
Not enough data
8.6
126
|
Verified
Not enough data
8.5
128
|
Verified
Personalization
Not enough data
8.3
128
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
8.6
131
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
127
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.7
125
|
Verified
Not enough data
8.8
130
|
Verified
Multichannel
Not enough data
8.7
126
Not enough data
8.8
127
|
Verified
Not enough data
8.5
128
|
Verified
Administration
Not enough data
8.9
127
|
Verified
Not enough data
8.5
129
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
8.6
128
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
8.7
258
Not enough data
9.0
260
Not enough data
8.8
261
Not enough data
8.8
267
Not enough data
8.9
260
Analytics
Not enough data
8.5
272
Not enough data
8.4
257
Optimization
Not enough data
8.6
235
Not enough data
8.9
262
Not enough data
8.3
239
Not enough data
8.4
232
Agentic AI - Push Notification
Not enough data
7.6
11
Not enough data
7.3
11
Not enough data
7.3
11
Text Messaging
9.2
23
|
Verified
8.8
224
|
Verified
7.3
19
|
Verified
Feature Not Available
9.2
27
|
Verified
8.6
211
|
Verified
8.0
25
|
Verified
8.0
180
7.3
13
8.5
213
|
Verified
8.2
16
7.5
163
Not enough data
8.9
204
|
Verified
Not enough data
8.8
200
|
Verified
SMS Platform
8.6
20
|
Verified
8.3
224
|
Verified
8.6
18
|
Verified
8.8
225
|
Verified
Not enough data
7.9
151
Not enough data
Feature Not Available
Not enough data
7.9
171
Not enough data
8.7
205
|
Verified
Agentic AI - SMS Marketing
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.9
8
Feature Not Available
7.7
8
Feature Not Available
7.3
8
Data Sourcing
Not enough data
8.3
121
Not enough data
8.2
120
Not enough data
8.4
119
Not enough data
8.4
124
Intelligence
Not enough data
8.6
123
Not enough data
7.8
124
Not enough data
7.9
118
Platform Basics
Not enough data
8.0
265
Not enough data
8.2
256
Not enough data
8.6
252
Not enough data
8.2
244
Not enough data
8.3
183
Agentic AI - Customer Journey Mapping
Not enough data
6.7
5
Platform Basics
Not enough data
8.6
274
|
Verified
Not enough data
8.9
275
|
Verified
Platform Data
Not enough data
8.7
282
|
Verified
Not enough data
8.4
265
|
Verified
Not enough data
8.7
277
|
Verified
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.8
273
|
Verified
Not enough data
8.7
272
|
Verified
Not enough data
8.4
267
Agentic AI - Customer Journey Analytics
Not enough data
8.2
12
Not enough data
7.1
11
Not enough data
8.3
12
Not enough data
8.1
12
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
50
Not enough data
8.9
51
Not enough data
8.4
50
Not enough data
9.0
49
Not enough data
9.1
50
Not enough data
8.2
50
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
49
Not enough data
8.8
50
Not enough data
8.2
48
Not enough data
8.6
51
Agentic AI - Personalization
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Analysis
Not enough data
8.4
123
Not enough data
8.9
132
|
Verified
Not enough data
8.2
116
Not enough data
8.4
120
Campaigns
Not enough data
8.3
112
|
Verified
Not enough data
9.1
131
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
122
Not enough data
8.9
125
Engagement
Not enough data
8.3
112
Platform
Not enough data
8.8
122
Not enough data
8.7
112
|
Verified
Not enough data
8.6
106
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Marketing Operations
Not enough data
8.3
217
|
Verified
Not enough data
8.6
227
|
Verified
Not enough data
8.6
237
|
Verified
Not enough data
8.9
233
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.7
235
|
Verified
Not enough data
8.5
241
|
Verified
Not enough data
8.4
232
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.3
225
|
Verified
Not enough data
8.0
200
Agentic AI - Marketing Analytics
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Categories
Categories
Shared Categories
TXT180 and WebEngage are categorized as SMS Marketing
Unique Categories
TXT180 has no unique categories
Reviews
Reviewers' Company Size
TXT180
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebEngage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.7%
Non-Profit Organization Management
11.1%
Food & Beverages
9.5%
Sports
6.3%
Real Estate
6.3%
Other
54.0%
Financial Services
11.6%
Education Management
11.3%
Marketing and Advertising
7.2%
Information Technology and Services
5.4%
E-Learning
5.4%
Other
59.1%
Alternatives
Discussions
Can I text my customers from your platform?
1 Comment
Official Response from TXT180
Yes! Make sure you have permission to text every person on your list - that is required by federal regulations. Read more
What is a keyword?
1 Comment
Official Response from TXT180
That is the word you will advertise for people to opt-in to your campaign. Text Demo to 21000 now to see how it works!Read more
Can I use my phone number to send the text messages?
1 Comment
Official Response from TXT180
The phone number used is one of our short code numbers, a simple 5-digit number. Using a short code number gives you maximum delivery rates, typically all...Read more
What are the unique journeys have you executed which resulted
1 Comment
VJ
Hi Atul,
Here are a few examples of unique journeys executed on the WebEngage dashboard that drove significant results for some clients :
Targeted,...Read more
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