# Twist, Zulip vs Mattermost Comparison

| | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 35 | 117 | 368 | 
| **Largest Market Segment** | Small-Business (69.2% of reviews) | Small-Business (70.3% of reviews) | Mid-Market (37.3% of reviews) | 
| **Entry Level Price** | Free | Free | $0.00 | 

---
## Top Pros & Cons

### Twist

Pros:
- Ease of Use (11 reviews)
- Communication (9 reviews)

Cons:
- Integration Issues (6 reviews)
- Slow Loading (6 reviews)

### Zulip

Pros:
- Organization (13 reviews)
- Ease of Use (10 reviews)

Cons:
- Integration Issues (4 reviews)
- Learning Curve (4 reviews)

### Mattermost

Pros:
- Ease of Use (15 reviews)
- Features (14 reviews)

Cons:
- Not Intuitive (8 reviews)
- Performance Issues (8 reviews)

---
## Ratings Comparison
| Rating | Twist | Zulip | Mattermost | 
|---|---|---|---|
  | **Meets Requirements** | 8.4 (21 reviews) | 9.3 (105 reviews) | 8.7 (300 reviews) | 
  | **Ease of Use** | 8.7 (21 reviews) | 8.5 (106 reviews) | 8.8 (306 reviews) | 
  | **Ease of Setup** | 9.1 (13 reviews) | 9.1 (80 reviews) | 8.1 (96 reviews) | 
  | **Ease of Admin** | 8.1 (6 reviews) | 9.1 (46 reviews) | 8.3 (69 reviews) | 
  | **Quality of Support** | 8.6 (17 reviews) | 9.2 (82 reviews) | 8.2 (231 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (6 reviews) | 9.4 (41 reviews) | 9.0 (58 reviews) | 
  | **Product Direction (% positive)** | 8.9 (21 reviews) | 8.7 (104 reviews) | 8.4 (295 reviews) | 

---
## Pricing

### Twist

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For teams who want to try out Twist for as long as they like with as many members as they need.



Key Features:
- Searchable history, up to 1 month of your team’s most recent messages
- Up to 5 integrations with the apps your team already uses
- 5GB total file storage

[Browse all 2 editions](https://www.g2.com/products/twist/pricing)

#### Free Trial

Yes

### Zulip

#### Entry-Level Pricing

Plan: Zulip Coud Free

Price: Free

Description: Best for light use.

Key Features:
- 10,000 messages of search history
- File storage up to 5 GB total
- Complete team chat solution

[Browse all 7 editions](https://www.g2.com/products/zulip/pricing)

#### Free Trial

Yes

### Mattermost

#### Entry-Level Pricing

Plan: Starter

Price: $0.00

Description: Increased productivity for small teams

Key Features:
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards

[Browse all 3 editions](https://www.g2.com/products/mattermost/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Twist** | 7.5/10 | 19 |
| **Zulip** | 6.1/10 | 108 |
| **Mattermost** | 6.8/10 | 222 |

#### Business Instant Messaging

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **File Sharing** | 8.6 (14 reviews) | 8.6 (96 reviews) | 8.7 (195 reviews) | 
| **Notifications** | 8.1 (14 reviews) | 8.9 (97 reviews) | 8.6 (202 reviews) | 
| **Search** | 8.2 (15 reviews) | 8.3 (96 reviews) | 8.0 (191 reviews) | 

#### Business Instant Messaging 

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Audio Conferencing** | 7.5 (8 reviews) | 6.4 (80 reviews) | 7.8 (118 reviews) | 
| **Video Conferencing** | 6.5 (8 reviews) | 6.1 (79 reviews) | 7.9 (110 reviews) | 

#### Business Instant Messaging

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Mobile Application** | 8.1 (12 reviews) | 7.9 (94 reviews) | 8.0 (177 reviews) | 
| **Web Application** | 8.3 (12 reviews) | 9.2 (92 reviews) | 8.9 (188 reviews) | 
| **Integrations** | 7.2 (12 reviews) | 7.8 (82 reviews) | 8.3 (166 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Text Summarization** | 6.4 (6 reviews) | 3.7 (49 reviews) | 4.6 (14 reviews) | 

#### AI - Business Instant Messaging

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **AI Powered Search** | 5.8 (6 reviews) | 3.9 (47 reviews) | 5.1 (14 reviews) | 
| **Smart Notifications** | 7.5 (6 reviews) | 4.7 (50 reviews) | 6.0 (14 reviews) | 
| **AI Powered Language Translation** | 7.7 (5 reviews) | 3.7 (46 reviews) | 4.4 (13 reviews) | 
| **Content Generation** | 7.3 (5 reviews) | 3.9 (47 reviews) | 5.5 (13 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 3.9 (9 reviews) | 5.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 4.3 (9 reviews) | 5.0 (10 reviews) | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Twist** | N/A | N/A |
| **Zulip** | N/A | N/A |
| **Mattermost** | 8.2/10 | 21 |

#### Setup

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Activities** | Not enough data | Not enough data | 8.5 (20 reviews) | 
| **Flows** | Not enough data | Not enough data | 8.8 (20 reviews) | 
| **Dependencies** | Not enough data | Not enough data | 7.9 (20 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.7 (21 reviews) | 

#### Management

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Updates** | Not enough data | Not enough data | 8.7 (19 reviews) | 
| **Audit Trail** | Not enough data | Not enough data | 8.0 (19 reviews) | 
| **Integration** | Not enough data | Not enough data | 8.1 (20 reviews) | 

#### Generative AI

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 6.9 (12 reviews) | 

#### Agentic AI - Workflow Management

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Twist** | N/A | N/A |
| **Zulip** | N/A | N/A |
| **Mattermost** | 8.9/10 | 20 |

#### Communication

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Wiki Documentation** | Not enough data | Not enough data | 8.5 (20 reviews) | 
| **Community Forum** | Not enough data | Not enough data | 8.8 (20 reviews) | 
| **Customer Ideation** | Not enough data | Not enough data | 8.7 (19 reviews) | 

#### Planning

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Work Capacity** | Not enough data | Not enough data | 9.6 (19 reviews) | 
| **Task Ranking** | Not enough data | Not enough data | 9.6 (19 reviews) | 
| **Kanban Board** | Not enough data | Not enough data | 8.6 (19 reviews) | 
| **Custom Workflows** | Not enough data | Not enough data | 8.9 (19 reviews) | 
| **Release Forecasting** | Not enough data | Not enough data | 8.6 (19 reviews) | 

#### Workflow Management

| Feature | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Time Tracking** | Not enough data | Not enough data | 8.9 (19 reviews) | 
| **Progress Monitoring** | Not enough data | Not enough data | 9.0 (19 reviews) | 
| **Budgeting** | Not enough data | Not enough data | 9.0 (18 reviews) | 
| **Team Scorecard** | Not enough data | Not enough data | 8.4 (18 reviews) | 

---
## Categories
**Shared Categories (1):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)



**Unique to Mattermost (2):** [Product Management Software](https://www.g2.com/categories/product-management-software), [Workflow Management Software](https://www.g2.com/categories/workflow-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Twist | Zulip | Mattermost | 
|---|---|---|---|
| **Small-Business** | 69.2% | 70.3% | 30.2% | 
| **Mid-Market** | 30.8% | 22.5% | 37.3% | 
| **Enterprise** | 0% | 7.2% | 32.5% | 

### By Industry

#### Twist

- **Computer Software:** 11.5%
- **Marketing and Advertising:** 11.5%
- **Entertainment:** 7.7%
- **Business Supplies and Equipment:** 3.8%
- **Computer Games:** 3.8%
- **Consumer Services:** 3.8%
- **Design:** 3.8%
- **E-Learning:** 3.8%
- **Financial Services:** 3.8%
- **Hospital & Health Care:** 3.8%
- **Other:** 42.3%

#### Zulip

- **Research:** 23.6%
- **Computer Software:** 17.3%
- **Higher Education:** 8.2%
- **Information Technology and Services:** 6.4%
- **Consumer Services:** 2.7%
- **Education Management:** 2.7%
- **Oil & Energy:** 2.7%
- **Non-Profit Organization Management:** 2.7%
- **Consulting:** 1.8%
- **Market Research:** 1.8%
- **Other:** 30.0%

#### Mattermost

- **Information Technology and Services:** 21.0%
- **Computer Software:** 14.1%
- **Financial Services:** 4.6%
- **Internet:** 3.7%
- **Automotive:** 3.7%
- **Computer & Network Security:** 3.7%
- **Retail:** 3.5%
- **Telecommunications:** 3.2%
- **Education Management:** 2.6%
- **Banking:** 2.6%
- **Other:** 37.2%

---
## Alternatives

### Alternatives to Twist

- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19000 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [Flock](https://www.g2.com/products/flock/reviews) — 4.4/5 stars (301 reviews)
- [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews) — 4.2/5 stars (503 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56388 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12423 reviews)
- [Swit](https://www.g2.com/products/swit/reviews) — 4.7/5 stars (361 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48016 reviews)

### Alternatives to Zulip

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Element](https://www.g2.com/products/element-io/reviews) — 4.2/5 stars (43 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19000 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56388 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12423 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48016 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews)

### Alternatives to Mattermost

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19000 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12423 reviews)
- [Flock](https://www.g2.com/products/flock/reviews) — 4.4/5 stars (301 reviews)
- [Element](https://www.g2.com/products/element-io/reviews) — 4.2/5 stars (43 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48016 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56388 reviews)
- [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews) — 4.2/5 stars (503 reviews)

---
## Top Discussions

### Twist

No discussions available for this product.

### Zulip

- Title: [Does Zulip have an app?](https://www.g2.com/discussions/does-zulip-have-an-app) — 1 comment
  > **Top comment:** "Yes"

### Mattermost

- Title: [What is Mattermost used for?](https://www.g2.com/discussions/what-is-mattermost-used-for) — 3 comments
  > **Top comment:** "Mattermost is used primarily as a chat platform."
- Title: [What is Mattermost used for?](https://www.g2.com/discussions/mattermost-what-is-mattermost-used-for) — 2 comments
  > **Top comment:** "For business & professional communications mostly. You can say opensource slack."
- Title: [Is Slack a Mattermost?](https://www.g2.com/discussions/is-slack-a-mattermost) — 2 comments
  > **Top comment:** "Slack is not “Mattermost”. But Mattermost in same category, and best open-source alternative to slack with more features."
- Title: [Is Mattermost secure?](https://www.g2.com/discussions/is-mattermost-secure) — 2 comments
  > **Top comment:** "Yes, I have used it for long and it’s the most secure BIM tool that I have ever used!"
- Title: [when are you going to improve its UI?](https://www.g2.com/discussions/when-are-you-going-to-improve-its-ui) — 2 comments, 1 upvote
  > **Top comment:** "Good news, it's opensource so you can fork it yourself:
https://github.com/mattermost
"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/twist-vs-zulip-vs-mattermost)