# Twilio, Commio vs Bandwidth Comparison | | Twilio | Commio | Bandwidth | |---|---|---|---| | **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 4.4 out of 5 | | **Total Reviews** | 518 | 133 | 504 | | **Largest Market Segment** | Small-Business (51.6% of reviews) | Small-Business (70.2% of reviews) | Small-Business (44.6% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### Twilio Pros: - Ease of Use (40 reviews) - Easy Integrations (30 reviews) Cons: - Expensive (26 reviews) - Poor Customer Support (23 reviews) ### Commio **Not enough data** ### Bandwidth Pros: - Ease of Use (20 reviews) - Customer Support (14 reviews) Cons: - Customer Service (11 reviews) - Complex Processes (9 reviews) --- ## Ratings Comparison | Rating | Twilio | Commio | Bandwidth | |---|---|---|---| | **Meets Requirements** | 8.7 (374 reviews) | 9.3 (86 reviews) | 8.9 (333 reviews) | | **Ease of Use** | 8.2 (382 reviews) | 9.2 (86 reviews) | 8.7 (393 reviews) | | **Ease of Setup** | 7.7 (221 reviews) | 8.9 (66 reviews) | 8.6 (219 reviews) | | **Ease of Admin** | 7.9 (196 reviews) | 9.1 (66 reviews) | 8.8 (196 reviews) | | **Quality of Support** | 7.8 (340 reviews) | 9.4 (85 reviews) | 8.9 (331 reviews) | | **Has the product been a good partner in doing business?** | 8.0 (187 reviews) | 9.6 (67 reviews) | 9.0 (199 reviews) | | **Product Direction (% positive)** | 8.3 (362 reviews) | 8.9 (77 reviews) | 8.9 (326 reviews) | --- ## Pricing ### Twilio #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Commio #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Bandwidth #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### SMS Marketing | Product | Score | Reviews | |---|---|---| | **Twilio** | N/A | N/A | | **Commio** | 8.3/10 | 5 | | **Bandwidth** | N/A | N/A | #### Text Messaging | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Bulk SMS** | Not enough data | Not enough data | Not enough data | | **Two-Way Text Messaging** | Not enough data | 8.7 (5 reviews) | Not enough data | | **Text Scheduler** | Not enough data | Not enough data | Not enough data | | **Automatic Replies** | Not enough data | Not enough data | Not enough data | | **Automatic URL Shortening** | Not enough data | Not enough data | Not enough data | | **MMS Marketing** | Not enough data | Not enough data | Not enough data | | **Personalization** | Not enough data | 8.3 (5 reviews) | Not enough data | | **Transactional SMS** | Not enough data | 8.7 (5 reviews) | Not enough data | #### SMS Platform | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Reporting** | Not enough data | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | Not enough data | | **White Label** | Not enough data | 7.3 (5 reviews) | Not enough data | | **Text-to-Landline** | Not enough data | Not enough data | Not enough data | | **Short Codes** | Not enough data | Not enough data | Not enough data | | **API Integration** | Not enough data | Not enough data | Not enough data | #### Agentic AI - SMS Marketing | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Communication Platform as a Service (CPaaS) | Product | Score | Reviews | |---|---|---| | **Twilio** | 7.8/10 | 129 | | **Commio** | 8.7/10 | 50 | | **Bandwidth** | 8.1/10 | 69 | #### Functionality | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Ease Of Integration** | 8.1 (113 reviews) ✓ Verified | 8.9 (40 reviews) ✓ Verified | 8.1 (54 reviews) ✓ Verified | | **API Call Speed** | 8.3 (104 reviews) ✓ Verified | 8.8 (32 reviews) ✓ Verified | 8.0 (47 reviews) ✓ Verified | | **Communication Varieties** | 8.3 (109 reviews) ✓ Verified | 8.7 (36 reviews) ✓ Verified | 8.1 (52 reviews) ✓ Verified | #### Support | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Documentation** | 7.5 (108 reviews) ✓ Verified | 8.2 (41 reviews) ✓ Verified | 7.8 (58 reviews) ✓ Verified | | **Professional Support** | 6.9 (110 reviews) ✓ Verified | 8.9 (42 reviews) ✓ Verified | 8.3 (64 reviews) ✓ Verified | ### Video Platform as a Service (VPaaS) | Product | Score | Reviews | |---|---|---| | **Twilio** | 6.9/10 | 15 | | **Commio** | N/A | N/A | | **Bandwidth** | N/A | N/A | #### API Features | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Live Chat** | 6.7 (12 reviews) | Not enough data | Not enough data | | **Screen Sharing** | 6.7 (12 reviews) | Not enough data | Not enough data | | **Subtitles and Closed Captions** | 6.7 (13 reviews) | Not enough data | Not enough data | | **Custom Video Player** | 7.3 (11 reviews) | Not enough data | Not enough data | | **Live Simulcasting** | 7.0 (11 reviews) | Not enough data | Not enough data | #### Security and Compliance | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Encryption** | 6.5 (11 reviews) | Not enough data | Not enough data | | **Watermarking** | 6.7 (11 reviews) | Not enough data | Not enough data | | **HIPAA Compliance** | 7.2 (13 reviews) | Not enough data | Not enough data | | **GDPR Compliance** | 7.3 (11 reviews) | Not enough data | Not enough data | ### Proactive Notification | Product | Score | Reviews | |---|---|---| | **Twilio** | N/A | N/A | | **Commio** | N/A | N/A | | **Bandwidth** | N/A | N/A | #### Messaging Channels | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **SMS Messaging** | Not enough data | Not enough data | Not enough data | | **Email** | Not enough data | Feature Not Available | Not enough data | | **Voice Messaging** | Not enough data | Feature Not Available | Not enough data | | **Two way messaging** | Not enough data | Not enough data | Not enough data | #### Administration | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Scheduling** | Not enough data | Not enough data | Not enough data | | **Triggered Notifications** | Not enough data | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | Not enough data | ### Cloud PBX Platforms | Product | Score | Reviews | |---|---|---| | **Twilio** | 4.9/10 | 5 | | **Commio** | N/A | N/A | | **Bandwidth** | N/A | N/A | #### Basic Communication - Cloud PBX | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Call Management** | 4.7 (5 reviews) | Not enough data | Not enough data | | **Communication Management** | 5.0 (5 reviews) | Not enough data | Not enough data | | **Scalability** | 5.0 (5 reviews) | Not enough data | Not enough data | | **Integrations** | 5.7 (5 reviews) | Not enough data | Not enough data | | **Mobile Accessibility** | 5.3 (5 reviews) | Not enough data | Not enough data | | **Accessibility** | 5.3 (5 reviews) | Not enough data | Not enough data | #### Advanced Features - Cloud PBX | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Security and Compliance** | 4.7 (5 reviews) | Not enough data | Not enough data | | **Analytics and Reporting** | 4.3 (5 reviews) | Not enough data | Not enough data | | **Support and Reliability** | 3.7 (5 reviews) | Not enough data | Not enough data | | **Automated attendant** | 5.0 (5 reviews) | Not enough data | Not enough data | ### WhatsApp Marketing | Product | Score | Reviews | |---|---|---| | **Twilio** | N/A | N/A | | **Commio** | N/A | N/A | | **Bandwidth** | N/A | N/A | #### WhatsApp Messaging - WhatsApp Marketing | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Transactional Messages** | Not enough data | Not enough data | Not enough data | | **Bulk WhatsApp Messaging** | Not enough data | Not enough data | Not enough data | | **Conversational Messaging** | Not enough data | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | Not enough data | | **Promotional Messages** | Not enough data | Not enough data | Not enough data | | **Automated Replies** | Not enough data | Not enough data | Not enough data | #### WhatsApp Business Platform - WhatsApp Marketing | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Segmentation** | Not enough data | Not enough data | Not enough data | | **API Integration** | Not enough data | Not enough data | Not enough data | | **WhatsApp Commerce** | Not enough data | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | Not enough data | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Twilio** | N/A | N/A | | **Commio** | N/A | N/A | | **Bandwidth** | 8.0/10 | 51 | #### Platform Basics - VoIP Providers | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | 9.3 (5 reviews) | | **Network monitoring** | Not enough data | Not enough data | 6.9 (6 reviews) | | **Integrations** | Not enough data | Not enough data | 8.3 (6 reviews) | | **Virtual PBX** | Not enough data | Not enough data | Not enough data | | **SIP trunking services** | Not enough data | Not enough data | 8.8 (7 reviews) | #### Basic Communication | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Phone Calls** | Not enough data | Not enough data | 9.1 (44 reviews) | | **Video Calls** | Not enough data | Not enough data | 7.6 (15 reviews) | | **Instant Messaging** | Not enough data | Not enough data | 8.3 (17 reviews) | | **Screen Sharing** | Not enough data | Not enough data | 7.6 (16 reviews) | | **Conference Calls** | Not enough data | Not enough data | 8.6 (30 reviews) | | **Desk-to-Desk Calls** | Not enough data | Not enough data | 8.9 (17 reviews) | #### Agentic AI - VoIP Providers | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | #### Access | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Software Pairing** | Not enough data | Not enough data | 7.8 (16 reviews) | | **Browser Extension** | Not enough data | Not enough data | 7.2 (25 reviews) | | **Individual Download** | Not enough data | Not enough data | 7.3 (16 reviews) | #### Advanced Features | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Hold Music** | Not enough data | Not enough data | 7.0 (22 reviews) | | **Automated Attendants** | Not enough data | Not enough data | 7.5 (25 reviews) | | **VOiP Number** | Not enough data | Not enough data | 9.3 (44 reviews) | ### UCaaS Platforms | Product | Score | Reviews | |---|---|---| | **Twilio** | N/A | N/A | | **Commio** | N/A | N/A | | **Bandwidth** | N/A | N/A | #### Agentic AI - UCaaS Platforms | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | #### Extensions | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Tenancy Flexibility** | Not enough data | Not enough data | Not enough data | | **Native VoIP** | Not enough data | Not enough data | Not enough data | | **CCaaS Option** | Not enough data | Not enough data | Not enough data | #### Features | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Voicemail to Email** | Not enough data | Not enough data | Not enough data | | **Voicemail to SMS** | Not enough data | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | Not enough data | | **Voice Conferencing** | Not enough data | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | Not enough data | | **Conference Transcripts** | Not enough data | Not enough data | Not enough data | ### RCS Business Messaging | Product | Score | Reviews | |---|---|---| | **Twilio** | N/A | N/A | | **Commio** | N/A | N/A | | **Bandwidth** | N/A | N/A | #### Messaging - RCS Business Messaging | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Personalization** | Not enough data | Not enough data | Not enough data | | **Rich Media** | Not enough data | Not enough data | Not enough data | | **Interactive Messages** | Not enough data | Not enough data | Not enough data | | **Branded Templates** | Not enough data | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | Not enough data | | **Conversational RCS** | Not enough data | Not enough data | Not enough data | | **Transactional RCS** | Not enough data | Not enough data | Not enough data | | **Promotional RCS** | Not enough data | Not enough data | Not enough data | #### Security / Verification - RCS Business Messaging | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Verified Sender** | Not enough data | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | Not enough data | | **Authentification** | Not enough data | Not enough data | Not enough data | #### Analytics / Deliverability - RCS Business Messaging | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **Read Receipts** | Not enough data | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | Not enough data | | **SMS Fallback** | Not enough data | Not enough data | Not enough data | #### AI - RCS Business Messaging | Feature | Twilio | Commio | Bandwidth | |---|---|---|---| | **AI** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Unique to Twilio (6):** [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Video Platform as a Service (VPaaS) Software](https://www.g2.com/categories/video-platform-as-a-service-vpaas), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Unique to Commio (4):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging) **Unique to Bandwidth (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers) --- ## Reviewer Demographics ### By Company Size | Segment | Twilio | Commio | Bandwidth | |---|---|---|---| | **Small-Business** | 51.6% | 70.2% | 44.6% | | **Mid-Market** | 30.0% | 23.7% | 39.0% | | **Enterprise** | 18.4% | 6.1% | 16.3% | ### By Industry #### Twilio - **Computer Software:** 17.5% - **Information Technology and Services:** 11.2% - **Marketing and Advertising:** 6.8% - **Financial Services:** 5.0% - **Internet:** 4.8% - **Health, Wellness and Fitness:** 4.6% - **Telecommunications:** 3.9% - **Real Estate:** 2.7% - **Hospital & Health Care:** 2.5% - **Non-Profit Organization Management:** 2.5% - **Other:** 38.5% #### Commio - **Telecommunications:** 59.6% - **Information Technology and Services:** 8.8% - **Computer Networking:** 5.3% - **Computer Software:** 4.4% - **Wholesale:** 2.6% - **Computer & Network Security:** 2.6% - **Marketing and Advertising:** 2.6% - **Consumer Services:** 1.8% - **Financial Services:** 1.8% - **Information Services:** 1.8% - **Other:** 8.8% #### Bandwidth - **Telecommunications:** 58.9% - **Information Technology and Services:** 11.9% - **Computer Software:** 8.4% - **Internet:** 2.2% - **Marketing and Advertising:** 2.2% - **Consumer Services:** 2.0% - **Financial Services:** 1.1% - **Retail:** 1.1% - **Hospital & Health Care:** 1.1% - **Insurance:** 0.9% - **Other:** 10.3% --- ## Alternatives ### Alternatives to Twilio - [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (746 reviews) - [MSG91](https://www.g2.com/products/msg91/reviews) — 4.5/5 stars (199 reviews) - [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews) - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews) - [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (477 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews) - [Bird](https://www.g2.com/products/messagebird-bird/reviews) — 3.9/5 stars (73 reviews) - [Infobip](https://www.g2.com/products/infobip/reviews) — 4.3/5 stars (58 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1582 reviews) ### Alternatives to Commio - [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (746 reviews) - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews) - [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18888 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) — 4.7/5 stars (1182 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews) - [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (477 reviews) - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (379 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4159 reviews) ### Alternatives to Bandwidth - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews) - [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (746 reviews) - [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews) - [Bird](https://www.g2.com/products/messagebird-bird/reviews) — 3.9/5 stars (73 reviews) - [Sinch](https://www.g2.com/products/sinch/reviews) — 3.8/5 stars (34 reviews) - [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (477 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews) - [CallTower](https://www.g2.com/products/calltower/reviews) — 4.3/5 stars (373 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1544 reviews) --- ## Top Discussions ### Twilio - Title: [Is it possible to do automated skype message using twilio](https://www.g2.com/discussions/is-it-possible-to-do-automated-skype-message-using-twilio) — 2 comments, 1 upvote > **Top comment:** "There's no specific API for sending Skype messages, like there is for WhatsApp for example, BUT you could use the Programmable SMS API to send an SMS to a..." - Title: [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) — 1 comment > **Top comment:** "As a Whatsapp Business provider" - Title: [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) — 1 comment > **Top comment:** "Never had an issue in more than 3 years using it that impacted my business in a significative way" - Title: [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) — 1 comment > **Top comment:** "using Twilio as one of my cloud pabx alternatives." ### Commio - Title: [How do Contact Centers use thinQ?](https://www.g2.com/discussions/thinq-contact-center-solutions) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Enhance your customer service with our award-winning, toll-free call routing technology. Any contact center with high toll-free call volumes is painfully..." - Title: [How does ThinQ stay in business after being purchased by Commio?](https://www.g2.com/discussions/how-does-thinq-stay-in-business-after-being-purchased-by-commio) — 1 comment, 1 upvote > **Top comment:** "Scott, thanks for writing your review of thinQ by Commio, and posting this question. Commio is the new brand covering the combined companies of thinQ, teli,..." - Title: [How do large companies use thinQ?](https://www.g2.com/discussions/thinq-enterprise-solutions) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "High-quality, cost-effective voice and SMS technology on a platform that gives you complete communications control over your enterprise voice and messaging..." - Title: [How do Telecommunications Providers use thinQ?](https://www.g2.com/discussions/thinq-telecommunications-provider-solutions) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Access the best carriers. Improve your rates and take control of your voice termination and origination with thinQ. We manage carrier negotiations and..." - Title: [Does thinQ provide setup support for new partners?](https://www.g2.com/discussions/onboarding-set-up-support) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes! thinQ Contact and Portal Details (919) 890-0000 opt 1 for support, opt 2 for sales. Platform website: https://LCR.thinq.com Support..." ### Bandwidth - Title: [What is CPaaS?](https://www.g2.com/discussions/cpaas) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "CPaaS stands for Communications Platforms as a Service. Typical CPaaS offerings include software APIs that allow for easy access to communications services..." - Title: [Why does owning and operating a carrier network make a difference?](https://www.g2.com/discussions/bandwidth-s-carrier-network) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "In short, owning and operating the network means Bandwidth customers have more control and a more scalable pricing structure compared to working with other..." - Title: [What are the differences between Bandwidth and Twilio?](https://www.g2.com/discussions/differences-between-bandwidth-and-twilio) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "While there are many small differences between the two vendors, the main differentiator between Bandwidth and Twilio lies in Bandwidth’s owned and operated..." - Title: [Can I run my short code campaign on Bandwidth?](https://www.g2.com/discussions/short-codes-eg-5-digit-numbers-commonly-used-for-some-text-messaging-campaigns) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers...." - Title: [Is support included?](https://www.g2.com/discussions/included-support) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/twilio-vs-commio-vs-bandwidth-bandwidth)