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Compare Twilio Flex and Zadarma Cloud PBX 
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At a Glance
Market Segments
Small-Business (34.6% of reviews)
Small-Business (90.9% of reviews)
Entry-Level Pricing
No pricing available
$79.00 Per Month
Twilio Flex
Star Rating
(34)4.1 out of 5
Market Segments
Small-Business (34.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Twilio FlexZadarma Cloud PBX
Star Rating
(11)3.8 out of 5
Market Segments
Small-Business (90.9% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Browse all 4 pricing plansTwilio Flex vs Zadarma Cloud PBX
- Reviewers felt that Twilio Flex meets the needs of their business better than Zadarma Cloud PBX.
- When comparing quality of ongoing product support, reviewers felt that Twilio Flex is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Twilio Flex over Zadarma Cloud PBX.
Pricing
Entry-Level Pricing
Twilio Flex
No pricing availableZadarma Cloud PBX
Corporation - US/Canada
$79.00
Per Month
Per 20 users.
- Unlimited calls to the USA and Canada
- 8 virtual phone numbers, including two toll-free numbers
- Cloud storage
Free Trial
Twilio Flex
No trial information availableZadarma Cloud PBX
Free Trial is available
Ratings
Meets Requirements
8.3
25
6.9
7
Ease of Use
8.2
25
7.4
7
Ease of Setup
7.2
9
7.3
5
Ease of Admin
7.5
8
Not enough data
Quality of Support
8.2
23
5.5
7
Has the product been a good partner in doing business?
8.6
7
Not enough data
Product Direction (% positive)
7.1
24
5.0
7
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
8.3
16
|
Verified
Not enough data
8.2
17
|
Verified
Not enough data
8.6
14
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.2
15
|
Verified
Not enough data
8.6
11
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
Not enough data
Not enough data
6.0
5
|
Verified
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
7.6
7
Not enough data
4.3
5
Not enough data
6.4
6
Not enough data
5.0
5
Not enough data
5.6
6
Not enough data
6.2
7
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
6.1
6
Not enough data
6.4
6
Not enough data
6.0
5
Advanced Features
Not enough data
7.4
7
Not enough data
7.2
6
Not enough data
7.5
6
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Twilio Flex and Zadarma Cloud PBX are categorized as VoIP Providers
Reviews
Reviewers' Company Size
Twilio Flex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zadarma Cloud PBX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
19.2%
Information Technology and Services
19.2%
Transportation/Trucking/Railroad
7.7%
Consumer Services
7.7%
Computer Software
7.7%
Other
38.5%
Information Technology and Services
18.2%
Writing and Editing
9.1%
Venture Capital & Private Equity
9.1%
Retail
9.1%
Music
9.1%
Other
45.5%
Alternatives
Discussions
Twilio Flex has no discussions with answers
What is PBX Zadarma?
1 Comment
Official Response from Zadarma Cloud PBX
Zadarma's cloud PBX - centralised communication solution for your business.
Virtual Zadarma PBX will help your business stay in touch 24/7. Regardless of...Read more
What are some features of a PBX?
1 Comment
Official Response from Zadarma Cloud PBX
I can explain the PBX common features on Zadarma PBX example. Zadarma PBX offers:
1. Call recording and call transfer with call performance statistics. 2....Read more
Zadarma Cloud PBX has no more discussions with answers
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