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Compare Twilio SendGrid Email API and Zoho ZeptoMail 
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At a Glance
Market Segments
Small-Business (68.4% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$14.95 to $29.95 per month
$2.50 1 Email Credit
Twilio SendGrid Email API
Star Rating
(360)4.0 out of 5
Market Segments
Small-Business (68.4% of reviews)
Pros & Cons
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansZoho ZeptoMail
Star Rating
(14)4.8 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 Email Credit
Learn more about Zoho ZeptoMailSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio SendGrid Email API excels in its Mail Send API with a score of 9.3, making it a preferred choice for developers looking for robust email sending capabilities. In contrast, Zoho ZeptoMail's Mail Send API received a slightly higher score of 9.8, indicating a more seamless integration experience.
- Reviewers mention that Zoho ZeptoMail offers superior Email Segmentation features, scoring 9.7 compared to Twilio SendGrid's 8.2. This allows users to target specific audiences more effectively, enhancing campaign performance.
- G2 users highlight the ease of setup as a significant advantage for Zoho ZeptoMail, which scored 9.7, while Twilio SendGrid's score of 8.2 suggests a more complex initial configuration process that may deter some users.
- Users on G2 appreciate the Quality of Support provided by Zoho ZeptoMail, which scored 9.4, compared to Twilio SendGrid's 7.6. This indicates that Zoho ZeptoMail may offer more responsive and helpful customer service.
- Reviewers say that Twilio SendGrid's Spam Filter Testing feature, with a score of 8.3, is beneficial but not as comprehensive as Zoho ZeptoMail's 9.0 score, which suggests a more effective approach to ensuring email deliverability.
- Users report that both platforms provide good Tracking & Reporting capabilities, but Zoho ZeptoMail's score of 8.8 slightly edges out Twilio SendGrid's 8.3, indicating a more user-friendly reporting interface that helps users analyze campaign performance more effectively.
Pricing
Entry-Level Pricing
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
Zoho ZeptoMail
Flexible plan
$2.50
1 Email Credit
ZeptoMail comes with a pay-as-you-go pricing plan. You can buy email credits whenever needed and each credit will be valid for upto 6 months. Some of ZeptoMail's features are:
- Email Sending
- Email Tracking
- Email Reports
Free Trial
Twilio SendGrid Email API
Free Trial is available
Zoho ZeptoMail
No trial information availableRatings
Meets Requirements
8.5
311
9.4
12
Ease of Use
8.2
313
9.5
13
Ease of Setup
8.2
175
9.6
9
Ease of Admin
8.2
174
9.4
9
Quality of Support
7.5
248
9.3
12
Has the product been a good partner in doing business?
7.8
163
9.8
9
Product Direction (% positive)
7.2
298
10.0
13
Features by Category
Administration
7.9
85
8.5
9
7.5
77
8.7
9
8.1
83
Feature Not Available
8.1
89
9.8
9
7.9
97
8.9
9
8.3
100
9.5
10
Integrations
8.9
91
9.7
10
8.7
83
Feature Not Available
9.3
120
9.8
11
8.3
72
9.2
10
Platform
9.2
86
9.3
10
8.7
70
8.5
11
8.6
74
7.5
8
8.4
116
9.0
10
8.3
109
Feature Not Available
8.3
121
9.2
10
8.6
87
9.4
8
8.7
126
9.4
9
Diagnosis
8.3
97
7.3
5
8.8
105
9.3
5
8.5
98
8.0
5
8.7
97
10.0
5
Tracking
8.9
116
10.0
5
8.3
100
7.3
5
8.6
116
7.0
5
8.5
108
7.0
5
8.4
103
7.0
5
Reporting
8.3
98
7.3
5
8.1
109
9.3
5
8.3
94
9.3
5
8.0
108
8.7
5
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Verification
Not enough data
Not enough data
Categories
Categories
Shared Categories
Twilio SendGrid Email API and Zoho ZeptoMail are categorized as Email Deliverability and Transactional Email
Unique Categories
Twilio SendGrid Email API has no unique categories
Zoho ZeptoMail is categorized as Email Verification
Reviews
Reviewers' Company Size
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho ZeptoMail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.4%
Other
47.0%
Information Technology and Services
21.4%
Retail
7.1%
Marketing and Advertising
7.1%
Leisure, Travel & Tourism
7.1%
Internet
7.1%
Other
50.0%
Alternatives
Discussions
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
Zoho ZeptoMail has no discussions with answers
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