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Compare TTEC and TaskUs 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
TTEC
Star Rating
(14)3.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TTECTaskUs
Star Rating
(10)4.1 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TaskUsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TTEC excels in responsiveness, scoring 9.2 compared to TaskUs's 8.8. Reviewers mention that TTEC's support team is quick to address issues, making it a reliable choice for businesses needing immediate assistance.
- Reviewers mention that TTEC's team expertise is particularly strong, with a score of 9.6, which is higher than TaskUs's 8.3. Users say that TTEC's professionals bring a wealth of knowledge, especially in handling complex customer service scenarios.
- Users on G2 highlight TTEC's communication skills, scoring 9.4, which outshines TaskUs's 8.3. Reviewers say that TTEC maintains clear and effective communication throughout the project lifecycle, enhancing collaboration.
- G2 users report that TaskUs has a slightly better execution ability, scoring 8.5 compared to TTEC's 8.3. Reviewers mention that TaskUs is adept at implementing solutions efficiently, which can be crucial for time-sensitive projects.
- Reviewers mention that both products are well-suited for the mid-market segment, with TTEC receiving 41.7% of reviews from this demographic and TaskUs at 40.0%. Users say that both platforms cater effectively to the needs of mid-sized businesses.
- Users report that TTEC has a higher overall star rating of 3.7 compared to TaskUs's 4.1, indicating a general preference for TaskUs among users. However, TTEC's strong scores in responsiveness and expertise suggest it may be a better fit for businesses prioritizing support and knowledge.
Pricing
Entry-Level Pricing
TTEC
No pricing availableTaskUs
No pricing availableFree Trial
TTEC
No trial information availableTaskUs
No trial information availableRatings
Quality of Work
8.2
10
8.7
10
Responsiveness
7.8
10
8.8
10
Expertise of Team
8.8
10
8.3
10
Execution Ability
7.3
10
8.5
10
Communication Skills
8.5
10
8.3
10
Professionalism
8.2
10
8.7
10
Has the product been a good partner in doing business?
7.8
9
8.7
10
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Expertise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
TTEC and TaskUs are categorized as Contact Center Outsourcing Services
Unique Categories
TTEC is categorized as Contact Center Consulting, Outsourced Sales Providers, and Digital Transformation Consulting
TaskUs is categorized as Corporate Wellness Consulting, Business Process Outsourcing (BPO) Service, and Business Process Management (BPM) Services
Reviews
Reviewers' Company Size
TTEC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TaskUs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.3%
Wholesale
7.1%
Translation and Localization
7.1%
Telecommunications
7.1%
Marketing and Advertising
7.1%
Other
57.1%
Accounting
20.0%
Staffing and Recruiting
10.0%
Leisure, Travel & Tourism
10.0%
Information Technology and Services
10.0%
Food & Beverages
10.0%
Other
40.0%
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