Compare TrustMate.io and Trustpilot 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $299.00
TrustMate.io
Star Rating
(12)4.7 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TrustMate.ioTrustpilot
Star Rating
(254)3.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Trustpilot excels in user satisfaction, with many praising its simplicity and ease of use. Users appreciate the platform's straightforward review process, stating, "I had no issues writing my review," which contributes to its reputation as an industry standard for public customer reviews.
- Users say TrustMate.io stands out for its seamless integration capabilities, particularly with CMS platforms. Reviewers highlight features like "A/B testing of invitations" and "automatic replies with a pool of predefined texts," making it a strong choice for businesses looking to enhance customer engagement.
- According to verified reviews, Trustpilot has a larger user base and more recent activity, which suggests a more established presence in the market. With 238 total reviews compared to TrustMate.io's 12, users may find more diverse experiences and insights when considering Trustpilot.
- Reviewers mention that TrustMate.io offers a more customizable experience, with features like "nice customizable widgets" and "automatic suggestions when reviewing." This flexibility can be particularly beneficial for small businesses looking to tailor their review processes to fit their unique needs.
- G2 reviewers highlight that while Trustpilot has a lower ease of setup score, it still provides a reliable platform for managing reviews. Users note that the customization options for widgets are beneficial for web development, although some may find the initial setup slightly challenging.
- Users report that TrustMate.io's support quality is a significant advantage, with many praising the "fantastic" team behind the product. This level of support can be crucial for businesses that require assistance during implementation and ongoing usage, setting TrustMate.io apart in terms of customer service.
Pricing
Entry-Level Pricing
TrustMate.io
No pricing availableTrustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
TrustMate.io
No trial information availableTrustpilot
Free Trial is available
Ratings
Meets Requirements
8.3
7
7.5
216
Ease of Use
7.5
8
8.1
220
Ease of Setup
8.5
8
7.7
126
Ease of Admin
8.3
5
7.8
107
Quality of Support
8.1
7
6.9
202
Has the product been a good partner in doing business?
Not enough data
6.8
105
Product Direction (% positive)
10.0
8
6.1
212
Features by Category
Collection
6.9
7
6.1
38
|
Verified
9.0
7
6.4
38
|
Verified
8.1
7
5.8
34
|
Verified
7.1
7
6.7
33
|
Verified
5.8
6
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
8.3
6
5.9
32
|
Verified
6.9
6
5.6
34
|
Verified
7.6
7
6.0
27
|
Verified
Use Cases
9.2
6
6.6
30
|
Verified
6.0
5
6.3
28
|
Verified
5.8
6
5.9
31
|
Verified
Administration
3.3
5
Feature Not Available
7.2
6
6.7
27
|
Verified
9.0
5
6.7
28
|
Verified
7.2
6
6.3
28
|
Verified
Not enough data
Feature Not Available
Display Options
8.8
7
6.4
29
|
Verified
8.8
7
5.9
30
|
Verified
8.9
6
5.7
28
|
Verified
6.0
5
5.9
30
|
Verified
Generative AI
Not enough data
5.6
16
Consumer Intelligence
Not enough data
7.7
91
|
Verified
Not enough data
6.8
66
Not enough data
7.0
63
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
6.8
55
|
Verified
Not enough data
7.7
83
|
Verified
Media Monitoring
Not enough data
6.6
52
|
Verified
Not enough data
6.6
53
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
TrustMate.io and Trustpilot are categorized as Review Management
Unique Categories
TrustMate.io has no unique categories
Trustpilot is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
TrustMate.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
27.3%
Retail
9.1%
Marketing and Advertising
9.1%
Management Consulting
9.1%
International Trade and Development
9.1%
Other
36.4%
Financial Services
14.5%
Retail
7.1%
Marketing and Advertising
6.6%
Computer Software
4.6%
Consumer Goods
3.7%
Other
63.5%
Discussions
TrustMate.io has no discussions with answers
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
how improvements and new integrations can be made in the software
1 Comment
RH
The contract is bullshitRead more
Why flagged reviews are deleted?
1 Comment
AB
Not just flagged
Hacked reviews by bad (scam operating) companies paying Trustpilot in the accounts of Trustpilot Reviewers.
How is it Trustpilot...Read more
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