Introducing G2.ai, the future of software buying.Try now
Compare TrustArc and Twilio Segment 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ketch
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Nuix Neo Data Privacy
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ER/Studio
Visit Website
At a Glance
Market Segments
Enterprise (47.6% of reviews)
Mid-Market (47.6% of reviews)
Entry-Level Pricing
Contact Us
$120 Per month
TrustArc
Star Rating
(313)4.2 out of 5
Market Segments
Enterprise (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansTwilio Segment
Star Rating
(561)4.5 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Segment excels in "Data Subject Access Requests" with a score of 9.1, while TrustArc falls behind at 8.2, indicating that Segment provides a more robust solution for managing user data requests.
- Reviewers mention that Segment's "Data Discovery" feature is highly rated at 9.1, showcasing its effectiveness in identifying and managing data, whereas TrustArc's score of 7.4 suggests it may not be as comprehensive in this area.
- G2 users highlight Segment's superior "Integrations" capability with a score of 9.1, making it easier to connect with various platforms, while TrustArc's score of 7.8 indicates fewer integration options, which could limit flexibility for users.
- Users on G2 report that Segment's "Website tracking scanning" feature is rated at 9.0, providing better insights into user behavior compared to TrustArc's score of 8.1, which may not offer the same level of detail.
- Reviewers say that Segment's "Ease of Use" is rated at 8.8, making it more user-friendly than TrustArc, which has a score of 8.3, suggesting that users may find Segment easier to navigate and implement.
- Users report that TrustArc shines in "Quality of Support" with a score of 8.8, slightly outperforming Segment's 8.6, indicating that TrustArc may provide more effective customer service and assistance when needed.
Pricing
Entry-Level Pricing
TrustArc
Cookie Consent Manager - Professional
Contact Us
- Custom Branding
- GDPR and CCPA Support
- Compliance Reporting
Twilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Free Trial
TrustArc
Free Trial is available
Twilio Segment
Free Trial is available
Ratings
Meets Requirements
8.7
272
8.9
426
Ease of Use
8.2
278
8.7
428
Ease of Setup
8.1
169
8.5
244
Ease of Admin
8.3
130
8.9
237
Quality of Support
8.8
270
8.6
367
Has the product been a good partner in doing business?
9.0
134
8.8
225
Product Direction (% positive)
8.8
274
8.3
386
Features by Category
Administration
Not enough data
8.6
86
Not enough data
8.2
68
Not enough data
8.7
77
Not enough data
8.0
85
Management
Not enough data
8.2
43
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
8.6
46
Compliance
Not enough data
8.9
96
Not enough data
8.7
80
Not enough data
8.8
85
Not enough data
8.7
83
Security
Not enough data
9.0
56
Not enough data
8.4
54
Not enough data
8.9
50
Data Quality
Not enough data
8.7
99
Not enough data
9.1
98
Not enough data
9.3
98
Maintainence
Not enough data
9.0
53
Not enough data
8.7
46
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
142
|
Verified
Not enough data
8.7
146
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
138
|
Verified
Intelligence
Not enough data
8.0
122
|
Verified
Not enough data
6.9
85
|
Verified
Not enough data
Feature Not Available
Functionality
8.1
129
9.1
27
8.1
132
8.4
18
8.3
136
8.8
26
7.6
122
9.0
24
7.5
117
8.7
25
7.5
115
9.1
25
7.8
116
9.0
26
7.4
109
8.7
25
7.6
109
8.6
24
8.1
115
8.7
29
8.0
114
9.0
27
8.1
114
9.0
28
Functionality
8.2
77
Not enough data
8.3
74
Not enough data
8.4
76
Not enough data
8.2
77
Not enough data
8.3
71
Not enough data
Functionality
8.2
103
9.0
21
8.0
103
8.7
21
7.7
94
9.1
24
8.2
97
8.3
21
8.2
87
8.5
18
7.6
81
8.6
23
7.5
73
8.7
20
8.2
90
8.3
15
8.2
77
8.7
18
Functionality
8.4
97
Not enough data
8.0
90
Not enough data
8.3
103
Not enough data
8.0
106
Not enough data
8.1
103
Not enough data
Development
Not enough data
8.9
47
Not enough data
8.1
39
Management
Not enough data
8.0
46
Not enough data
8.6
43
Integration Options
Not enough data
8.4
23
Not enough data
8.4
23
Not enough data
8.8
39
Not enough data
8.5
20
Data Management
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
6.7
7
Not enough data
8.1
6
Not enough data
6.9
6
Functionality
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
6.9
6
Security
Not enough data
8.3
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
Detection and Scanning - Website Privacy Auditing Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Evidence - Website Privacy Auditing Tools
Not enough data
Not enough data
Not enough data
Not enough data
Configuration and Remediation - Website Privacy Auditing Tools
Not enough data
Not enough data
Not enough data
Not enough data
Integrations and Usability - Website Privacy Auditing Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.1
132
8.4
18
8.3
34
8.6
13
8.4
36
8.6
11
8.4
35
8.8
12
Functionality
8.7
30
Not enough data
9.3
31
Not enough data
9.0
30
Not enough data
9.1
30
Not enough data
9.5
31
Not enough data
Categories
Categories
Shared Categories
TrustArc and Twilio Segment are categorized as Consent Management Platform (CMP), Data Subject Access Request (DSAR), and Data Privacy Management
Unique Categories
TrustArc is categorized as Cookie Tracking, Data Breach Notification, Privacy Impact Assessment (PIA), and Website Privacy Auditing Tools
Twilio Segment is categorized as Data Governance, Customer Data Platform (CDP), E-Commerce Data Integration, and Reverse ETL
Reviews
Reviewers' Company Size
TrustArc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Computer Software
11.0%
Hospital & Health Care
7.4%
Marketing and Advertising
4.5%
Manufacturing
4.2%
Other
57.6%
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.8%
Alternatives
Discussions
What is TrustArc preference manager?
1 Comment
Official Response from TrustArc
TrustArc Consent & Preference Manager integrates data and marketing systems to enable marketing and privacy leaders to come together to capture real-time...Read more
What is consent St TrustArc?
1 Comment
Official Response from TrustArc
TrustArc Cookie Consent Manager is a configurable solution that enables organizations to achieve cookie compliance requirements across the globe while...Read more
What is privacy management software?
1 Comment
Official Response from TrustArc
Privacy management software makes it easier for companies to access and manage data while ensuring they remain compliant with global privacy regulations. Key...Read more
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
