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Compare TrueContext and Verizon Connect 
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At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Small-Business (66.5% of reviews)
Entry-Level Pricing
$25.00
No pricing available
TrueContext
Star Rating
(398)4.5 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00
Browse all 3 pricing plansVerizon Connect
Star Rating
(952)3.8 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verizon ConnectTrueContext vs Verizon Connect
When assessing the two solutions, reviewers found TrueContext easier to use, set up, and administer. Reviewers also preferred doing business with TrueContext overall.
- Reviewers felt that TrueContext meets the needs of their business better than Verizon Connect.
- When comparing quality of ongoing product support, reviewers felt that TrueContext is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TrueContext over Verizon Connect.
Pricing
Entry-Level Pricing
TrueContext
Essentials
$25.00
For field teams looking to start their digitization journey
Gear up your organization for the potential of real-time field data
- Advanced data collection
- Straightforward business logic
- Professional documentation
Verizon Connect
No pricing availableFree Trial
TrueContext
No trial information availableVerizon Connect
No trial information availableRatings
Meets Requirements
8.8
331
8.0
654
Ease of Use
8.7
332
8.3
659
Ease of Setup
8.1
265
7.7
549
Ease of Admin
8.6
259
8.1
552
Quality of Support
8.8
307
6.9
640
Has the product been a good partner in doing business?
8.9
251
7.1
555
Product Direction (% positive)
9.2
335
6.3
573
Features by Category
Routing
Not enough data
8.5
107
Not enough data
8.3
104
Not enough data
8.3
103
Scheduling
Not enough data
8.0
97
Not enough data
7.9
85
Not enough data
8.1
90
Not enough data
8.6
126
Optimization
Not enough data
8.2
98
Not enough data
8.8
131
Not enough data
8.2
100
Analytics
Not enough data
8.4
116
Not enough data
8.4
116
Not enough data
8.6
128
Vehicle Management
Not enough data
7.9
265
Not enough data
7.5
245
Not enough data
7.7
278
Not enough data
9.1
435
ELD Compliance
Not enough data
7.8
148
Not enough data
7.4
162
Not enough data
6.8
104
Not enough data
6.6
117
Driver Management
Not enough data
7.9
225
Not enough data
8.4
330
Not enough data
8.9
417
Not enough data
8.5
392
Deliveries
Not enough data
8.4
240
Not enough data
8.2
183
Not enough data
8.2
202
Dashcam
Not enough data
7.6
133
Not enough data
7.7
153
Not enough data
7.7
119
Analytics
Not enough data
8.2
258
Not enough data
8.5
333
Not enough data
7.8
252
Agentic AI - Fleet Management
Not enough data
3.0
5
Not enough data
5.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Fleet Management
Not enough data
Not enough data
Workflow & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Vehicle Tracking
Not enough data
4.9
17
Not enough data
6.4
17
Not enough data
4.3
15
Not enough data
5.0
16
Not enough data
5.8
16
Driver Tracking
Not enough data
4.7
16
Not enough data
5.4
15
Not enough data
5.1
15
Not enough data
4.6
15
Analytics
Not enough data
Feature Not Available
Not enough data
5.8
15
Not enough data
Feature Not Available
Agentic AI - Fleet Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.1
27
Not enough data
8.1
28
Not enough data
8.3
27
Not enough data
Forms
8.3
28
Not enough data
7.2
26
Not enough data
8.6
29
Not enough data
Automation
8.2
29
Not enough data
8.3
29
Not enough data
8.2
29
Not enough data
7.8
26
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
8.3
125
|
Verified
Not enough data
7.5
106
|
Verified
Not enough data
8.1
114
|
Verified
Not enough data
Field Tools
7.7
100
|
Verified
Not enough data
8.8
129
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
8.6
137
|
Verified
Not enough data
8.5
132
|
Verified
Not enough data
8.4
120
|
Verified
Not enough data
Back Office Tools
8.5
130
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
7.9
121
|
Verified
Not enough data
Planning
8.8
93
Not enough data
8.2
85
Not enough data
7.7
76
Not enough data
8.4
85
Not enough data
Execution
7.9
76
Not enough data
7.9
83
Not enough data
8.6
98
Not enough data
8.2
96
Not enough data
8.0
75
Not enough data
Analytics
8.2
81
Not enough data
7.8
71
Not enough data
7.8
72
Not enough data
Generative AI
6.0
54
2.3
5
5.7
54
2.0
5
Before the Job
7.3
92
4.3
7
8.1
105
4.8
8
8.3
102
4.7
6
7.3
87
4.0
7
On the Job
8.3
113
6.0
8
8.1
101
5.2
8
7.8
93
5.4
8
7.8
99
5.4
8
7.5
90
4.3
9
After the Job
8.7
121
5.6
8
8.2
109
5.6
8
7.4
87
2.4
7
7.6
88
2.9
7
Agentic AI - Field Service Management
5.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
TrueContext and Verizon Connect are categorized as Field Service Management
Unique Categories
TrueContext is categorized as Connected Worker Platform, Mobile Forms Automation, Inspection Management, Digital Process Automation (DPA), and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
TrueContext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verizon Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
17.7%
Oil & Energy
9.5%
Telecommunications
4.1%
Information Technology and Services
4.1%
Retail
3.1%
Other
61.4%
Construction
32.2%
Transportation/Trucking/Railroad
13.2%
Consumer Services
5.0%
Facilities Services
3.7%
Telecommunications
3.1%
Other
42.7%
Discussions
Automated mobile workflows?
1 Comment
Official Response from TrueContext
An automated mobile workflow is more than just a digital form: it is an end-to-end solution that takes your data from the field, draws it into the back...Read more
Does ProntoForms work on both Android and iOS?
1 Comment
Official Response from TrueContext
The ProntoForms app is available on Android, iOS, and Windows devices, as well as on Windows 10 for PC. Read more
Does ProntoForms work offline?
1 Comment
Official Response from TrueContext
The ProntoForms app can be used to collect and access data offline; forms submitted while offline are sent when network connectivity is restored. Read more
Why can I not order new gps units online?
2 Comments
MH
Yes, we have that problem too. did they ask you to sign a contract extension too? the reason for this is technically they aren't selling you the units. ...Read more
OVER ALL PERFORMANCE AND COSTS
2 Comments
MH
The service is good, but their business model is not. i suppose if you were planning on having the service over a short period, it would be fine. But the...Read more
Worst customer service I have ever dealt with! You can't believe anything they say!
2 Comments
CR
Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha...Read more
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