Compare Troops vs x.ai

See this
comparison of Troops vs. x.ai
based on data from user reviews. Troops rates 4.6/5 stars with 45 reviews. x.ai rates 4.2/5 stars with 47 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free
$0
per month
 
For Individuals
$8
per month
 
For Teams
$12
per user per month
 
Free Trial Unavailable
Free Trial
Troops
Free Trial Unavailable
x.ai
Free
$0per month
For Individuals
$8per month
For Teams
$12per user per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.1
8.2
Ease of Use
Ease of Use
9.2
8.7
Ease of Setup
Ease of Setup
9.2
9.5
Ease of Admin
Ease of Admin
9.0
9.0
Quality of Support
Quality of Support
9.6
8.8
Ease of Doing Business With
Ease of Doing Business With
9.2
9.3
Product Direction (% positive)
Product Direction (% positive)
8.6
8.4
Meets Requirements
Troops
9.1
x.ai
8.2
Ease of Use
Troops
9.2
x.ai
8.7
Ease of Setup
Troops
9.2
x.ai
9.5
Ease of Admin
Troops
9.0
x.ai
9.0
Quality of Support
Troops
9.6
x.ai
8.8
Ease of Doing Business With
Troops
9.2
x.ai
9.3
Product Direction (% positive)
Troops
8.6
x.ai
8.4

Features

Lead Facilitation
Customer-facing Chatbot
Troops
Not enough data available
x.ai
8.6
Lead Qualification
Troops
7.3
x.ai
Not enough data available
Lead Follow-up
Troops
8.3
x.ai
7.9
Meeting Scheduling
Troops
9.0
x.ai
9.1
Organization
Opportunity and Pipeline Management
Troops
9.6
x.ai
7.9
Data Entry
Troops
9.1
x.ai
Not enough data available
Integrations / APIs
Troops
8.5
x.ai
9.3
Performance Analysis
Coaching
Troops
Not enough data available
x.ai
Not enough data available
Peformance Tracking
Troops
9.5
x.ai
Not enough data available
Sales Analysis
ROI Forecasting
Troops
9.0
x.ai
Not enough data available
Sales Forecasting
Troops
9.3
x.ai
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
13.3%
68.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
77.8%
17.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.9%
14.9%
Troops
Small-Business
13.3%
Mid-Market
77.8%
Enterprise
8.9%
x.ai
Small-Business
68.1%
Mid-Market
17.0%
Enterprise
14.9%

Reviewers' Industry

 
Computer Software
40.0%
Internet
17.0%
 
Internet
15.6%
Information Technology and Services
14.9%
 
Information Technology and Services
11.1%
Marketing and Advertising
8.5%
 
Marketing and Advertising
4.4%
Real Estate
6.4%
 
Market Research
4.4%
Education Management
6.4%
 
Other
24.4%
Other
46.8%
Troops
Computer Software
40.0%
Internet
15.6%
Information Technology and Services
11.1%
Marketing and Advertising
4.4%
Market Research
4.4%
Other
24.4%
x.ai
Internet
17.0%
Information Technology and Services
14.9%
Marketing and Advertising
8.5%
Real Estate
6.4%
Education Management
6.4%
Other
46.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
GC
G2 User in Computer Software

Reps are busy and every CRM click represents time they could've been actively engaging with prospects. Our management team loves the workflows, automation, and especially the immediate visibility Troops provides. Our reps like the reports and the ability to...

Amy V.
User in Internet

I have saved so much time using x.ai that I can't even tell you how much time I've saved using x.ai. The back-and-forth of meeting scheduling is completely absent from my inbox, but more importantly, the amount of time I spend looking at calendars is a...

Most Helpful Critical Review
Most Helpful Critical Review
Adrienne O.
G2 User in Higher Education

I did not like the limitations on the number of columns that could be included in the report. I have begun using the SF automated reporting email feature and found that it is a better fit for my needs. The transition between my email and SF has been...

Paul Y.
User in Internet

It was slow. As in molasses in the dead of winter slow. That is, when it worked at all. Sometime the responses just mysteriously vanished into the ether. It was so unreliable, that after a short time, I didn't dare trust it with anything important.

 
Troops
Most Helpful Favorable Review
GC
G2 User in Computer Software

Reps are busy and every CRM click represents time they could've been actively engaging with prospects. Our management team loves the workflows, automation, and especially the immediate visibility Troops provides. Our reps like the reports and the ability to...

Most Helpful Critical Review
Adrienne O.
G2 User in Higher Education

I did not like the limitations on the number of columns that could be included in the report. I have begun using the SF automated reporting email feature and found that it is a better fit for my needs. The transition between my email and SF has been...

x.ai
Most Helpful Favorable Review
Amy V.
User in Internet

I have saved so much time using x.ai that I can't even tell you how much time I've saved using x.ai. The back-and-forth of meeting scheduling is completely absent from my inbox, but more importantly, the amount of time I spend looking at calendars is a...

Most Helpful Critical Review
Paul Y.
User in Internet

It was slow. As in molasses in the dead of winter slow. That is, when it worked at all. Sometime the responses just mysteriously vanished into the ether. It was so unreliable, that after a short time, I didn't dare trust it with anything important.

Screenshots

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Troops
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