Compare Trillian vs WELL

See this
comparison of Trillian vs. WELL
based on data from user reviews. Trillian rates 4.3/5 stars with 49 reviews. WELL rates 5.0/5 stars with 22 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Trillian
Free Trial
WELL
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.2
9.9
Ease of Use
Ease of Use
9.2
9.8
Ease of Setup
Ease of Setup
8.7
9.5
Ease of Admin
Ease of Admin
9.4
9.8
Quality of Support
Quality of Support
8.1
9.8
Ease of Doing Business With
Ease of Doing Business With
9.5
10.0
Product Direction (% positive)
Product Direction (% positive)
5.8
9.4
Meets Requirements
Trillian
9.2
WELL
9.9
Ease of Use
Trillian
9.2
WELL
9.8
Ease of Setup
Trillian
8.7
WELL
9.5
Ease of Admin
Trillian
9.4
WELL
9.8
Quality of Support
Trillian
8.1
WELL
9.8
Ease of Doing Business With
Trillian
9.5
WELL
10.0
Product Direction (% positive)
Trillian
5.8
WELL
9.4

Features

Platform
User Authorization - HIPAA Compliant Messaging
Trillian
Not enough data available
WELL
9.7
Compliant Texting - HIPAA Compliant Messaging
Trillian
Not enough data available
WELL
9.8
Compliant Emailing - HIPAA Compliant Messaging
Trillian
Not enough data available
WELL
10.0
Clinical Communication - HIPAA Compliance
Trillian
Not enough data available
WELL
10.0
HIPAA Compliance - HIPAA Compliant Messaging
Trillian
Not enough data available
WELL
10.0
Operating Systems - HIPAA Compliant Messaging
Trillian
Not enough data available
WELL
10.0
Message Lifespan - HIPAA Compliant Messaging
Trillian
Not enough data available
WELL
Not enough data available
Workflow Enhancement - HIPAA Compliant Messaging
Trillian
Not enough data available
WELL
10.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
47.9%
4.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
59.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
10.4%
36.4%
Trillian
Small-Business
47.9%
Mid-Market
41.7%
Enterprise
10.4%
WELL
Small-Business
4.5%
Mid-Market
59.1%
Enterprise
36.4%

Reviewers' Industry

 
Computer Software
20.4%
Medical Practice
50.0%
 
Information Technology and Services
10.2%
Hospital & Health Care
36.4%
 
Higher Education
8.2%
Health, Wellness and Fitness
9.1%
 
Telecommunications
4.1%
Telecommunications
4.5%
 
Staffing and Recruiting
4.1%
 
Other
53.1%
Other
0.0%
Trillian
Computer Software
20.4%
Information Technology and Services
10.2%
Higher Education
8.2%
Telecommunications
4.1%
Staffing and Recruiting
4.1%
Other
53.1%
WELL
Medical Practice
50.0%
Hospital & Health Care
36.4%
Health, Wellness and Fitness
9.1%
Telecommunications
4.5%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jonathan D.
User in Information Technology and Services

I like how simple and easy-to-use their chat client is to use. It can integrate with many different services like MSN, Google Talk, Jabber (for corporate use), and many other integrated clients.

Brenda S.
User

Communicating with pt. Its very easy to be able to send a pt a message.

Most Helpful Critical Review
Most Helpful Critical Review
Daniel J.
User in Computer Software

While Trillian is a good service, it is not my favorite chat client. Personally I prefer using Digsby on my PC and iChat on my Mac. I feel like those programs are a little smoother. I don't like having to have a username for Trillian itself.

User

There isn't anything that I have came across that I have not been able to email about and not get a response back, walking me through the issue.

 
Trillian
Most Helpful Favorable Review
Jonathan D.
User in Information Technology and Services

I like how simple and easy-to-use their chat client is to use. It can integrate with many different services like MSN, Google Talk, Jabber (for corporate use), and many other integrated clients.

Most Helpful Critical Review
Daniel J.
User in Computer Software

While Trillian is a good service, it is not my favorite chat client. Personally I prefer using Digsby on my PC and iChat on my Mac. I feel like those programs are a little smoother. I don't like having to have a username for Trillian itself.

WELL
Most Helpful Favorable Review
Brenda S.
User

Communicating with pt. Its very easy to be able to send a pt a message.

Most Helpful Critical Review
User

There isn't anything that I have came across that I have not been able to email about and not get a response back, walking me through the issue.

Screenshots

 
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Videos

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Trillian
No videos provided
WELL
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