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Compare Trengo and Zoho Mail 
Featured Products
At a Glance
Market Segments
Small-Business (72.3% of reviews)
Small-Business (74.2% of reviews)
Entry-Level Pricing
€349.00 10 User Per Month
0
Trengo
Star Rating
(244)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
€349.00 10 User Per Month
Browse all 2 pricing plansZoho Mail
Star Rating
(674)4.4 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 3 pricing plansTrengo vs Zoho Mail
When assessing the two solutions, reviewers found Zoho Mail easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Zoho Mail meets the needs of their business better than Trengo.
- When comparing quality of ongoing product support, reviewers felt that Trengo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Trengo over Zoho Mail.
Pricing
Entry-Level Pricing
Trengo
Boost
€349.00
10 User Per Month
Unify your inbox and automate the basics.
- Basic integrations
- White labelling
- Reporting
Zoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Trengo
Free Trial is available
Zoho Mail
Free Trial is available
Ratings
Meets Requirements
8.2
212
9.0
565
Ease of Use
8.6
216
9.0
568
Ease of Setup
8.2
158
8.6
235
Ease of Admin
8.3
141
8.7
185
Quality of Support
8.8
216
8.4
493
Has the product been a good partner in doing business?
8.8
142
8.8
175
Product Direction (% positive)
9.0
217
8.5
546
Features by Category
Ticket and Case Management
8.3
30
Not enough data
8.2
30
Not enough data
8.2
29
Not enough data
8.0
31
Not enough data
6.7
25
Not enough data
7.7
26
Not enough data
8.2
30
Not enough data
8.1
29
Not enough data
Generative AI
7.2
15
Not enough data
7.1
15
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Feature Not Available
Not enough data
8.0
32
Not enough data
7.7
32
Not enough data
7.9
30
Not enough data
6.8
25
Not enough data
Platform
6.7
32
Not enough data
7.6
72
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
Not enough data
7.3
33
Not enough data
7.7
32
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Browser
Not enough data
9.8
14
Not enough data
9.4
14
Not enough data
9.5
14
User Tools
Not enough data
9.0
14
Not enough data
9.5
14
Not enough data
9.6
14
Editing Tools
Not enough data
9.2
13
Not enough data
9.4
12
Workspace Options
Not enough data
9.3
14
Not enough data
9.3
12
Channels
8.5
83
Not enough data
7.5
70
Not enough data
6.8
70
Not enough data
Design
7.6
72
Not enough data
6.9
67
Not enough data
7.7
78
Not enough data
7.7
76
Not enough data
7.6
70
Not enough data
Generative AI
6.0
55
Not enough data
6.0
53
Not enough data
Inbox Tools
8.8
24
Not enough data
7.7
20
Not enough data
7.3
19
Not enough data
7.5
22
Not enough data
Coordination Tools
7.5
14
Not enough data
7.5
20
Not enough data
7.6
16
Not enough data
Software Options
7.6
17
Not enough data
7.0
18
Not enough data
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
9.1
44
Not enough data
8.8
44
Not enough data
8.8
41
Not enough data
9.0
41
Task Management
Not enough data
9.2
44
Not enough data
9.3
45
Not enough data
8.8
42
Not enough data
9.0
43
Generative AI
Not enough data
8.3
15
Not enough data
8.6
15
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
7.8
43
Not enough data
7.9
39
Not enough data
7.1
36
Not enough data
7.6
37
Not enough data
Support Automation
7.3
36
Not enough data
7.2
35
Not enough data
7.0
33
Not enough data
7.1
38
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Calendar View
Not enough data
8.9
62
Not enough data
9.1
62
Shared Calendar
Not enough data
9.2
61
Not enough data
9.2
58
Accessibility
Not enough data
8.9
57
Not enough data
8.9
57
Integration
Not enough data
9.0
58
Not enough data
9.2
53
Not enough data
9.2
57
Notifications
Not enough data
9.1
56
Not enough data
8.9
53
Generative AI
Not enough data
8.0
26
Not enough data
8.3
26
Not enough data
8.1
26
Agentic AI - Calendar
Not enough data
Not enough data
Sorting & Filtering
6.9
7
Not enough data
7.6
7
Not enough data
6.2
7
Not enough data
7.1
7
Not enough data
Integrations
6.9
6
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
Time Management
8.1
7
Not enough data
7.9
7
Not enough data
5.2
7
Not enough data
Generative AI
4.8
7
Not enough data
4.5
7
Not enough data
5.2
7
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.5
12
Not enough data
5.7
12
Not enough data
6.8
12
Not enough data
Automation
6.7
12
Not enough data
7.4
12
Not enough data
6.7
12
Not enough data
Artificial Intelligence
6.8
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
Generative AI
Not enough data
8.2
54
Not enough data
8.2
54
Not enough data
8.0
54
Not enough data
6.4
13
Not enough data
6.8
17
Not enough data
6.9
14
Generative AI
6.5
27
Not enough data
6.3
26
Not enough data
6.0
27
Not enough data
Communication
8.2
49
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
7.5
40
Not enough data
7.9
42
|
Verified
Not enough data
7.4
35
Not enough data
Internal Use
7.6
72
|
Verified
Not enough data
7.7
50
|
Verified
Not enough data
7.5
40
Not enough data
7.4
45
|
Verified
Not enough data
8.8
56
|
Verified
Not enough data
7.7
55
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
7.5
31
Not enough data
7.3
30
Not enough data
Feature Not Available
Not enough data
7.7
27
Not enough data
7.8
27
Not enough data
Self-Service Platform
7.9
30
Not enough data
8.1
32
Not enough data
7.0
26
Not enough data
7.6
30
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.1(won by default)
22
Not enough data
6.2(won by default)
22
Not enough data
Process
8.5(won by default)
36
Not enough data
8.6(won by default)
35
Not enough data
7.7(won by default)
28
Not enough data
Channels
8.6(won by default)
42
Not enough data
8.5(won by default)
40
Not enough data
8.2(won by default)
38
Not enough data
5.7(won by default)
33
Not enough data
8.0(won by default)
35
Not enough data
Insight
7.2(won by default)
27
Not enough data
7.5(won by default)
34
Not enough data
7.2(won by default)
29
Not enough data
7.7(won by default)
32
Not enough data
Generative AI
6.4
11
Not enough data
6.4
11
Not enough data
WhatsApp Messaging - WhatsApp Marketing
7.3
5
Not enough data
6.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
8.3
5
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
5.3
5
Not enough data
6.0
5
Not enough data
3.7
5
Not enough data
4.0
5
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Categories
Categories
Shared Categories
Trengo and Zoho Mail share no categories
Unique Categories
Trengo is categorized as Customer Service Automation, Email Management, Digital Customer Service Platforms, Email Client, Shared Inbox, Conversational Support, Customer Communications Management, Conversation Intelligence, Customer Journey Analytics, Social Customer Service, Live Chat, Help Desk, Customer Self-Service, and WhatsApp Marketing
Zoho Mail is categorized as Bookmark Manager, Note-Taking Software, Calendar, Domain Registrars, Email, and Task Management
Reviews
Reviewers' Company Size
Trengo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
7.4%
Apparel & Fashion
5.4%
Retail
5.0%
Consumer Services
5.0%
Marketing and Advertising
4.1%
Other
73.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.8%
Computer Software
8.3%
Telecommunications
3.2%
Retail
2.6%
Other
63.2%
Alternatives
Discussions
Trengo has no discussions with answers
Does this integrate well with other Zoho products?
7 Comments
ST
Yes, for sure. Zoho mail can be integrated with other Zoho products seamlesslyRead more
Is Zoho Mail free?
4 Comments
AH
There is a free version available but you can only use it with the online site or the zoho mail mobile app. It does not offer imap or pop for use with 3rd...Read more
How good is Zoho Mail?
3 Comments
SS
A dependable and easy-to-use email service is Zoho Mail. It provides high security, a large feature set, and an easy-to-use interface. It's a good option for...Read more
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