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Compare Tray.ai and Zapier 
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At a Glance
Market Segments
Mid-Market (54.6% of reviews)
Small-Business (70.3% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free
Tray.ai
Star Rating
(157)4.5 out of 5
Market Segments
Mid-Market (54.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansZapier
Star Rating
(1,754)4.5 out of 5
Market Segments
Small-Business (70.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zapier excels in user satisfaction, boasting a significantly higher G2 Score compared to Tray.ai. Users appreciate its user-friendly interface, which allows even those without coding experience to easily automate workflows and connect multiple applications.
- Users say that Zapier's implementation process is quick and intuitive, with many highlighting how it helps save time by automating repetitive tasks. In contrast, while Tray.ai offers a solid platform, it has not garnered recent reviews, which may indicate a lack of current user engagement.
- Reviewers mention that Zapier's extensive library of pre-built connectors makes it easy to integrate various tools, enhancing productivity. Users have noted that it provides a clear, unified view of their information, which is crucial for managing workflows effectively.
- According to verified reviews, Tray.ai shines in its ability to maintain workflows once created, with features that allow users to track logs and retrigger failed processes. However, it faces challenges in attracting a larger user base, as evidenced by its lower total number of reviews.
- Users highlight that both platforms offer strong support features, but Zapier's quality of support is slightly lower than Tray.ai's. While Zapier users appreciate its overall assistance, Tray.ai users have noted its effective error notification system, which can be a game-changer for maintaining workflow integrity.
- Reviewers appreciate that Tray.ai's UI is easy to understand and navigate, making it accessible for users looking to create workflows for various purposes. However, Zapier's higher overall satisfaction ratings suggest that it may provide a more comprehensive solution for small businesses looking to automate their processes.
Pricing
Entry-Level Pricing
Tray.ai
Tray.io Embedded
Contact Us
Per Month
Integrate at scale
- All of the benefits
- Multi-region support
- Advanced on-premise connectivity
Zapier
Free
Free
For individuals starting out with automation.
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor
Free Trial
Tray.ai
Free Trial is available
Zapier
Free Trial is available
Ratings
Meets Requirements
8.8
123
9.0
1,474
Ease of Use
8.2
122
8.6
1,502
Ease of Setup
8.4
74
8.6
989
Ease of Admin
8.9
71
8.8
715
Quality of Support
8.8
116
8.4
1,228
Has the product been a good partner in doing business?
9.0
69
8.8
668
Product Direction (% positive)
9.1
111
8.9
1,434
Features by Category
Data
8.3
13
Not enough data
9.2
12
Not enough data
9.5
13
Not enough data
8.6
12
Not enough data
Analytics
8.6
7
Not enough data
Management
6.2
14
Not enough data
6.5
16
Not enough data
Functionality
8.6
21
Not enough data
8.6
22
Not enough data
8.4
20
Not enough data
9.5
22
Not enough data
8.6
22
Not enough data
Development
9.2
58
9.0
639
8.4
15
|
Verified
8.3
350
|
Verified
8.8
20
|
Verified
9.0
368
|
Verified
8.5
24
|
Verified
9.1
373
|
Verified
8.1
23
|
Verified
8.5
353
|
Verified
9.2
21
8.7
336
7.8
13
8.0
313
Management
8.0
21
|
Verified
8.7
353
|
Verified
8.7
18
|
Verified
8.6
342
|
Verified
8.1
22
|
Verified
8.6
344
|
Verified
8.2
23
|
Verified
8.6
339
|
Verified
7.8
15
8.3
319
Security
7.3
15
|
Verified
8.7
325
|
Verified
7.8
21
|
Verified
8.8
328
|
Verified
6.9
15
|
Verified
8.7
320
|
Verified
Integration Options
9.0
15
|
Verified
8.7
318
|
Verified
8.1
15
|
Verified
8.5
312
|
Verified
7.3
13
|
Verified
8.1
304
|
Verified
7.2
10
|
Verified
8.0
290
|
Verified
Deployment
7.0
11
8.2
287
8.7
15
8.6
295
Data
8.0
18
Not enough data
Development
8.8
18
Not enough data
8.7
17
Not enough data
Security
8.3
18
Not enough data
8.4
16
Not enough data
Management
8.1
18
Not enough data
9.0
14
Not enough data
9.0
16
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
Application Integration
8.0
5
Not enough data
8.0
10
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
8.1
37
Functionality - AI Agent Builders
Not enough data
8.4
37
Not enough data
8.2
37
Not enough data
8.2
36
Not enough data
7.9
36
Data and Analytics - AI Agent Builders
Not enough data
7.8
37
Not enough data
7.6
35
Not enough data
8.0
33
Integration - AI Agent Builders
Not enough data
8.9
39
Not enough data
8.6
37
Not enough data
8.7
35
Not enough data
8.6
37
Workflow Design & Integration - AI Orchestration
Not enough data
8.5
23
Not enough data
9.3
23
Not enough data
8.4
24
Not enough data
8.8
23
Not enough data
8.1
22
Not enough data
8.3
23
Performance Optimization & Analytics - AI Orchestration
Not enough data
7.5
22
Not enough data
7.3
22
Not enough data
7.7
22
Not enough data
7.3
22
Not enough data
7.4
22
Not enough data
7.7
21
Governance & Compliance Controls - AI Orchestration
Not enough data
7.7
21
Not enough data
7.5
21
Not enough data
7.9
21
Not enough data
7.5
20
Not enough data
7.6
21
Agentic AI - Productivity Bots
Not enough data
8.2
97
Not enough data
8.6
95
Not enough data
7.5
87
Not enough data
7.5
88
API Construction
8.5
35
Not enough data
8.1
26
Not enough data
8.8
31
Not enough data
8.7
35
Not enough data
API Management
7.4
22
Not enough data
7.2
30
Not enough data
7.8
29
Not enough data
7.6
17
Not enough data
8.2
21
Not enough data
Data Integration
8.8
35
Not enough data
8.6
31
Not enough data
8.7
26
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tray.ai and Zapier are categorized as iPaaS
Unique Categories
Tray.ai is categorized as Event Stream Processing, ETL Tools, API Management, Unified APIs, and Embedded Integration Platforms
Zapier is categorized as Productivity Bots, API Marketplace, AI Agent Builders, and AI Orchestration
Reviews
Reviewers' Company Size
Tray.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zapier
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.9%
Information Technology and Services
15.8%
Marketing and Advertising
8.6%
Internet
4.6%
Education Management
3.3%
Other
36.8%
Marketing and Advertising
17.4%
Information Technology and Services
10.1%
Computer Software
9.4%
Real Estate
3.9%
Internet
3.9%
Other
55.2%
Alternatives
Discussions
Support?
2 Comments
Official Response from Tray.ai
Absolutely. We like talking with you to help you get started, coach, or co-build your dream integration. We'll pick-up your call, web-chat, email or smoke...Read more
How much does Tray cost?
1 Comment
SB
We offer several pricing packages for the Tray Platform. The lowest tier is Professional starting at $1,000 per month (billed annually) which includes 3...Read more
Trial?
1 Comment
Official Response from Tray.ai
Absolutely. Just to tray.io to request a free trial.Read more
What is the best way to implement this system in a small business?
3 Comments
G2
The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
Read more
What is Zapier used for?
3 Comments
SB
Zapier is the information superhighway for your data. It has become the productivity tool of choice for small to large businesses. Connecting your current...Read more
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