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At a Glance
Market Segments
Mid-Market (75.0% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
No pricing available
$120 Per month
Transcend
Star Rating
(113)4.6 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TranscendTwilio Segment
Star Rating
(562)4.5 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Segment" excels in "Data Mapping - survey-based" with a score of 9.0, while "Transcend" shines in "Data Mapping - automated" with a score of 8.8. Reviewers mention that the automated mapping feature in "Transcend" significantly reduces manual effort, making it a preferred choice for teams looking to streamline their data processes.
- Reviewers mention that "Transcend" offers superior "Quality of Support" with a score of 9.4 compared to "Segment's" 8.6. Users on G2 appreciate the responsiveness and helpfulness of "Transcend's" support team, often highlighting their quick resolution times for issues.
- Users say that "Transcend" provides a more user-friendly experience, reflected in its higher "Ease of Use" score of 9.1 versus "Segment's" 8.8. Reviewers mention that the intuitive interface of "Transcend" allows for easier navigation and quicker onboarding for new users.
- G2 users report that "Segment" has a strong feature set for "Integrations," scoring 9.1, which is higher than "Transcend's" 8.9. Reviewers highlight the extensive pre-built connectors available in "Segment," making it easier to integrate with various platforms seamlessly.
- Users on G2 mention that "Transcend" excels in "Breach notification" with a score of 9.4, while "Segment" scores 8.6. Reviewers appreciate the proactive notifications and detailed reporting provided by "Transcend," which enhances their data security posture.
- Reviewers say that "Transcend" outperforms "Segment" in "Data Subject Access Requests," both scoring 9.1, but users report that "Transcend" offers a more streamlined process that simplifies compliance with data privacy regulations, making it a preferred choice for organizations focused on privacy management.
Pricing
Entry-Level Pricing
Transcend
No pricing availableTwilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Free Trial
Transcend
Free Trial is available
Twilio Segment
Free Trial is available
Ratings
Meets Requirements
9.2
87
8.9
427
Ease of Use
9.0
89
8.7
429
Ease of Setup
8.8
42
8.5
245
Ease of Admin
9.2
41
8.9
237
Quality of Support
9.4
83
8.6
367
Has the product been a good partner in doing business?
9.7
40
8.8
225
Product Direction (% positive)
8.7
80
8.3
387
Features by Category
Administration
9.0
5
8.6
86
8.5
8
8.2
68
9.0
7
8.7
77
9.2
8
8.0
85
Management
9.3
5
8.2
43
9.3
9
8.5
52
8.1
6
8.6
49
8.5
9
8.1
48
8.8
7
8.6
46
Compliance
9.8
7
8.9
96
Not enough data
8.7
80
9.5
7
8.8
85
9.7
10
8.7
83
Security
9.5
11
9.0
56
9.1
9
8.4
54
9.3
10
8.9
50
Data Quality
9.0
7
8.7
99
9.3
7
9.1
98
9.3
7
9.3
98
Maintainence
8.6
6
9.0
53
7.8
6
8.7
46
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
142
|
Verified
Not enough data
8.7
147
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
138
|
Verified
Intelligence
Not enough data
8.0
123
|
Verified
Not enough data
6.9
85
|
Verified
Not enough data
Feature Not Available
Functionality
9.1
44
9.1
27
9.1
29
8.4
18
8.4
20
8.8
26
Feature Not Available
9.0
24
8.5
24
8.7
25
8.6
23
9.1
25
8.8
19
9.0
26
8.6
18
8.7
25
Feature Not Available
8.6
24
9.2
29
8.7
29
9.4
21
9.0
27
9.1
15
9.0
28
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
25
9.0
21
8.3
22
8.7
21
8.8
24
9.1
24
8.9
23
8.3
21
9.1
18
8.5
18
8.6
21
8.6
23
8.3
9
8.7
20
8.5
19
8.3
15
8.1
13
8.7
18
Functionality
9.4
14
Not enough data
9.0
13
Not enough data
9.3
14
Not enough data
8.6
16
Not enough data
9.3
15
Not enough data
Functionality
9.4
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
8.8
8
Not enough data
8.7
10
Not enough data
8.2
11
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.9
47
Not enough data
8.1
39
Management
Not enough data
8.0
46
Not enough data
8.6
43
Integration Options
Not enough data
8.4
23
Not enough data
8.4
23
Not enough data
8.8
39
Not enough data
8.5
20
Data Management
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
6.7
7
Not enough data
8.1
6
Not enough data
6.9
6
Functionality
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
6.9
6
Security
Not enough data
8.3
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
Functionality
9.1
29
8.4
18
9.2
21
8.6
13
9.3
21
8.6
11
9.0
23
8.8
12
Categories
Categories
Shared Categories
Transcend and Twilio Segment are categorized as Consent Management Platform (CMP), Data Subject Access Request (DSAR), Data Privacy Management, and Data Governance
Unique Categories
Transcend is categorized as Sensitive Data Discovery, Data Mapping, Cookie Tracking, and Privacy Impact Assessment (PIA)
Twilio Segment is categorized as Customer Data Platform (CDP), E-Commerce Data Integration, and Reverse ETL
Reviews
Reviewers' Company Size
Transcend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.0%
Information Technology and Services
10.7%
Consumer Services
7.1%
Marketing and Advertising
6.3%
Internet
6.3%
Other
52.7%
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.9%
Alternatives
Discussions
Transcend has no discussions with answers
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
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