Compare Tracker and UKG Pro 
Featured Products
At a Glance
Market Segments
Small-Business (82.4% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
Contact Us 1 user/month Per Year
No pricing available
Tracker
Star Rating
(135)4.6 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 user/month Per Year
Browse all 3 pricing plansUKG Pro
Star Rating
(2,164)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in user satisfaction, with many praising its ease of use and the seamless integration of features. Users appreciate how intuitive the mobile application is, allowing them to efficiently manage work hours and PTO.
- Users say Tracker shines in its automation capabilities, which significantly enhance operational efficiency. Reviewers highlight how it integrates various workflows into one platform, making daily tasks like note-taking and communication more streamlined.
- According to verified reviews, UKG Pro has a larger user base, reflected in its substantial number of reviews. This suggests a broader range of experiences, with many users noting the effectiveness of its talent onboarding and management features.
- Reviewers mention that Tracker's customer support is a standout feature, with users sharing positive experiences about quick and effective assistance. One user specifically praised a support representative for resolving an issue promptly and keeping them informed throughout the process.
- G2 reviewers highlight that while UKG Pro has a solid overall performance, it faces challenges in areas like ease of setup compared to Tracker. Users have noted that Tracker's setup process is more straightforward, making it easier for small businesses to get started quickly.
- Users report that both products have their strengths, but Tracker tends to receive higher ratings in specific areas like quality of support and customization. Reviewers appreciate Tracker's flexibility in adapting to their unique business needs, which can be crucial for smaller organizations.
Pricing
Entry-Level Pricing
Tracker
Pro
Contact Us
1 user/month Per Year
INCLUDING ALL CORE FEATURES
- All Core CRM & ATS
- Back Office Features
- Live Client Support
UKG Pro
No pricing availableFree Trial
Tracker
Free Trial is available
UKG Pro
No trial information availableRatings
Meets Requirements
9.0
116
8.5
1,789
Ease of Use
9.0
117
8.5
1,834
Ease of Setup
8.8
73
7.6
1,035
Ease of Admin
8.8
70
8.0
961
Quality of Support
9.5
114
8.1
1,598
Has the product been a good partner in doing business?
9.3
70
8.3
948
Product Direction (% positive)
9.5
115
8.4
1,756
Features by Category
Core HR
Not enough data
8.4
701
Not enough data
7.9
677
Not enough data
Feature Not Available
Not enough data
7.9
511
Not enough data
8.3
591
Not enough data
8.0
747
Generative AI
Not enough data
6.7
55
Platform
8.7
61
7.7
729
8.3
53
7.6
537
8.5
46
7.7
380
8.9
58
8.3
811
8.8
62
8.5
741
8.2
53
7.7
590
8.6
61
8.3
800
8.6
60
7.9
686
Employee Self Service
Not enough data
8.8
934
|
Verified
Not enough data
8.3
735
|
Verified
Not enough data
7.9
652
|
Verified
Administration
Not enough data
8.6
826
|
Verified
Not enough data
8.0
794
|
Verified
Not enough data
9.2
894
|
Verified
Not enough data
8.2
278
Not enough data
8.9
837
|
Verified
Not enough data
8.6
740
|
Verified
Not enough data
8.6
728
|
Verified
Not enough data
9.0
803
|
Verified
Not enough data
9.0
751
|
Verified
Taxes
Not enough data
8.7
782
|
Verified
Not enough data
8.2
693
|
Verified
Not enough data
8.4
626
|
Verified
Integration
Not enough data
7.9
505
|
Verified
Not enough data
8.3
526
|
Verified
Not enough data
8.1
439
|
Verified
Not enough data
8.5
562
|
Verified
Platform
Not enough data
8.2
827
|
Verified
Not enough data
8.5
846
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
8.6
774
|
Verified
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Platform Functionality
8.7
46
Not enough data
8.5
41
Not enough data
8.4
45
7.7
397
8.8
53
Not enough data
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
61
7.7
729
8.3
53
7.6
537
8.5
46
7.7
380
8.9
58
8.3
811
8.8
62
8.5
741
8.2
53
7.7
590
8.6
61
8.3
800
8.6
60
7.9
686
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Candidate Management
8.5
26
|
Verified
Not enough data
8.9
28
|
Verified
Not enough data
8.4
27
|
Verified
Not enough data
8.7
26
|
Verified
Not enough data
8.5
25
|
Verified
Not enough data
Communication
8.5
25
|
Verified
Not enough data
8.8
27
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
Onboarding
8.2
25
|
Verified
Not enough data
7.8
23
Not enough data
Analytics
8.3
26
|
Verified
Not enough data
8.3
29
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
6.4
12
Not enough data
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.5
82
7.7
237
8.4
68
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.5
70
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
61
7.7
729
8.3
53
7.6
537
8.5
46
7.7
380
8.9
58
8.3
811
8.8
62
8.5
741
8.2
53
7.7
590
8.6
61
8.3
800
8.6
60
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
Not enough data
8.1
244
Not enough data
8.5
359
Not enough data
8.5
364
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
371
Platform Data
Not enough data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Platform
8.7
61
7.7
729
8.3
53
7.6
537
8.5
46
7.7
380
8.9
58
8.3
811
8.8
62
8.5
741
8.2
53
7.7
590
8.6
61
8.3
800
8.6
60
7.9
686
Recruiting and Onboarding
8.4
45
7.7
397
Not enough data
8.3
523
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
61
7.7
729
8.3
53
7.6
537
8.5
46
7.7
380
8.9
58
8.3
811
8.8
62
8.5
741
8.2
53
7.7
590
8.6
61
8.3
800
8.6
60
7.9
686
Platform Basics
8.2
24
Not enough data
8.8
28
Not enough data
8.5
24
Not enough data
Platform Content
8.3
23
Not enough data
8.8
25
Not enough data
8.9
24
Not enough data
8.3
23
Not enough data
Platform Performance
8.5
26
Not enough data
8.3
25
Not enough data
8.4
28
Not enough data
Platform Additional Functionality
8.5
27
Not enough data
8.3
27
Not enough data
Time Tracking
Not enough data
8.0
571
Not enough data
7.8
331
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
491
Platform
Not enough data
8.2
479
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
373
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
61
7.7
729
8.3
53
7.6
537
8.5
46
7.7
380
8.9
58
8.3
811
8.8
62
8.5
741
8.2
53
7.7
590
8.6
61
8.3
800
8.6
60
7.9
686
Platform
8.7
61
7.7
729
8.3
53
7.6
537
8.5
46
7.7
380
8.9
58
8.3
811
8.8
62
8.5
741
8.2
53
7.7
590
8.6
61
8.3
800
8.6
60
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Categories
Categories
Shared Categories
Tracker and UKG Pro are categorized as Applicant Tracking Systems (ATS)
Unique Categories
Tracker is categorized as Recruitment Platforms, Recruitment Marketing, Staffing, and Recruiting Automation
UKG Pro is categorized as Succession Planning, Onboarding, Corporate Learning Management Systems, Time Tracking, Healthcare HR, Workforce Management, Payroll, Performance Management, HCM Software, Fatigue Risk Management, Core HR, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Reviews
Reviewers' Company Size
Tracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
66.4%
Information Technology and Services
12.2%
Legal Services
2.3%
Human Resources
2.3%
Construction
1.5%
Other
15.3%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
Is the system reliable? Is there any downtime?
3 Comments
VT
We've never had any downtime with it at all. its extremely reliableRead more
How do you handle data migration?
1 Comment
Official Response from Tracker
We can do everything from loading spreadsheets of simple data, loading resumes in bulk, up to custom migrations from all major systems including custom...Read more
Do you do training?
1 Comment
Official Response from Tracker
Training is included with both our premier and professional packages. We have hands-on team trainings and Q+A sessions with a Tracker expert to make sure...Read more
What is UltiPro system?
42 Comments
C
This is a great overview of UKG Pro! It's interesting how it handles everything from hiring to retirement. Speaking of organizing content, I've been using a...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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