# Totango vs UXPressia Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Totango excels in integration capabilities, particularly with Salesforce, making it easy for users to keep their customer data synchronized. This seamless integration is highlighted as a major convenience, allowing for real-time updates that enhance user experience.
- **Users say** that UXPressia stands out for its intuitive journey creation tools. Reviewers appreciate the platform&#39;s flexibility, describing it as a &quot;white canvas&quot; that allows for tailored journey designs, which is particularly beneficial for those looking to create customized customer experiences.
- **According to verified reviews** , Totango is praised for its user-friendly dashboards that simplify tracking customer health and engagement. Users find it particularly helpful for managing renewals and customer success activities without the need for multiple tools, which streamlines their daily operations.
- **Reviewers mention** that UXPressia offers a wealth of resources, including personas and how-to videos, which enhance the learning experience for new users. This support structure is seen as a significant advantage for small businesses looking to implement customer journey mapping effectively.
- **G2 reviewers highlight** that while Totango has a solid overall rating, its setup process can be less straightforward compared to UXPressia. Users have noted challenges in configuration, which can impact the initial user experience, especially for those new to the platform.
- **Users report** that UXPressia&#39;s quality of support is notably high, with many praising the responsiveness and helpfulness of the support team. This level of assistance is crucial for small businesses that may require more guidance during their implementation phase.



| | Totango | UXPressia | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,150 | 37 | 
| **Largest Market Segment** | Mid-Market (57.0% of reviews) | Small-Business (56.8% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | Free | 

---
## Top Pros & Cons

### Totango

Pros:
- Ease of Use (202 reviews)
- Customer Support (98 reviews)

Cons:
- Learning Curve (83 reviews)
- Integration Issues (65 reviews)

### UXPressia

Pros:
- Ease of Learning (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Difficult Navigation (1 reviews)
- Difficulty (1 reviews)

---
## Ratings Comparison
| Rating | Totango | UXPressia | 
|---|---|---|
  | **Meets Requirements** | 8.3 (970 reviews) | 8.3 (31 reviews) | 
  | **Ease of Use** | 8.2 (984 reviews) | 9.0 (31 reviews) | 
  | **Ease of Setup** | 7.4 (494 reviews) | 9.6 (16 reviews) | 
  | **Ease of Admin** | 7.8 (362 reviews) | 8.5 (10 reviews) | 
  | **Quality of Support** | 8.4 (816 reviews) | 9.1 (27 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (361 reviews) | 9.2 (8 reviews) | 
  | **Product Direction (% positive)** | 8.7 (946 reviews) | 9.6 (30 reviews) | 

---
## Pricing

### Totango

#### Entry-Level Pricing

Plan: Enterprise

Price: Contact Us Per Year

Description: Efficiently scale customer success with solutions backed by enterprise-grade privacy, security, and customization.

Key Features:
-  10 users (Practitioner seats)
- 2,000 customer accounts
-  5 teams

[Browse all 2 editions](https://www.g2.com/products/totango/pricing)

#### Free Trial

No

### UXPressia

#### Entry-Level Pricing

Plan: FOREVER FREE

Price: Free

Description: A simple way to get started for teams new to UXPressia. No time limitations. 

Key Features:
- up to 15 tags
- 3 customer journey maps, 3 personas, and 3 impact maps
- Pie and bar charts

[Browse all 4 editions](https://www.g2.com/products/uxpressia/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Totango** | N/A | N/A |
| **UXPressia** | N/A | N/A |

#### Communication

| Feature | Totango | UXPressia | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Totango | UXPressia | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Totango | UXPressia | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Totango | UXPressia | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Customer Success

| Product | Score | Reviews |
|---|---|---|
| **Totango** | 7.9/10 | 822 |
| **UXPressia** | N/A | N/A |

#### Customer Information

| Feature | Totango | UXPressia | 
|---|---|---|
| **Customer Health Scores** | 8.2 (775 reviews) ✓ Verified | Not enough data | 
| **Customer Monitoring** | 8.4 (753 reviews) ✓ Verified | Not enough data | 
| **Customer Profiles** | 8.4 (748 reviews) ✓ Verified | Not enough data | 
| **Playbooks** | 7.7 (639 reviews) ✓ Verified | Not enough data | 
| **Customer Segments** | 8.5 (759 reviews) ✓ Verified | Not enough data | 
| **Product Engagement** | 8.0 (697 reviews) ✓ Verified | Not enough data | 
| **Surveys** | 7.3 (569 reviews) ✓ Verified | Not enough data | 

#### Predictions

| Feature | Totango | UXPressia | 
|---|---|---|
| **Churn Risk** | 7.8 (667 reviews) ✓ Verified | Not enough data | 
| **Upsell Opportunities** | 7.1 (634 reviews) ✓ Verified | Not enough data | 
| **Custom Triggers** | 7.9 (674 reviews) ✓ Verified | Not enough data | 
| **Machine Learning** | 6.6 (495 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Totango | UXPressia | 
|---|---|---|
| **Reporting &amp; Dashboards** | 8.0 (756 reviews) ✓ Verified | Not enough data | 
| **API &amp; Integrations** | 7.7 (692 reviews) ✓ Verified | Not enough data | 
| **Data Import &amp; Export Tools** | 7.9 (690 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.0 (701 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 7.9 (726 reviews) ✓ Verified | Not enough data | 
| **Customization** | 7.9 (717 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 8.3 (710 reviews) ✓ Verified | Not enough data | 
| **Data Security** | 8.5 (632 reviews) ✓ Verified | Not enough data | 
| **Performance &amp; Reliability** | 8.2 (742 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.3 (710 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Totango | UXPressia | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Customer Success

| Feature | Totango | UXPressia | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (53 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (51 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (51 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (52 reviews) | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Totango** | 6.8/10 | 63 |
| **UXPressia** | N/A | N/A |

#### User Analysis

| Feature | Totango | UXPressia | 
|---|---|---|
| **Survey Implementation** | 7.1 (50 reviews) | Not enough data | 
| **Data Analysis** | 7.0 (55 reviews) | Not enough data | 

#### User Support

| Feature | Totango | UXPressia | 
|---|---|---|
| **User Segmentation** | 7.9 (55 reviews) | Not enough data | 
| **Multi-Language Support** | 6.9 (39 reviews) | Not enough data | 
| **Behavior-responsive Messaging** | Feature Not Available | Not enough data | 

#### Walkthrough Type

| Feature | Totango | UXPressia | 
|---|---|---|
| **Audio-visual Walkthroughs** | Feature Not Available | Not enough data | 
| **Text Bubble Walkthroughs** | 6.6 (41 reviews) | Not enough data | 

#### Platform Basics - Digital Adoption Platform

| Feature | Totango | UXPressia | 
|---|---|---|
| **Integration** | 7.1 (7 reviews) | Not enough data | 
| **Communications** | 6.4 (7 reviews) | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | Totango | UXPressia | 
|---|---|---|
| **Analytics** | 6.2 (7 reviews) | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Totango | UXPressia | 
|---|---|---|
| **Customer self-service** | 7.1 (7 reviews) | Not enough data | 
| **In-app guidance** | 5.8 (8 reviews) | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Totango | UXPressia | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Totango** | 7.6/10 | 224 |
| **UXPressia** | N/A | N/A |

#### Data Sourcing

| Feature | Totango | UXPressia | 
|---|---|---|
| **Data Enrichment** | 8.1 (178 reviews) ✓ Verified | Not enough data | 
| **Expandability** | 8.1 (178 reviews) ✓ Verified | Not enough data | 
| **Content Marketing** | 7.1 (110 reviews) | Not enough data | 
| **Multiple Devices** | 7.6 (113 reviews) | Not enough data | 

#### Intelligence

| Feature | Totango | UXPressia | 
|---|---|---|
| **Marketing Metrics** | Feature Not Available | Not enough data | 
| **Predictive Modeling** | 7.2 (157 reviews) ✓ Verified | Not enough data | 
| **Recommendation Engine** | Feature Not Available | Not enough data | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Totango** | 7.7/10 | 92 |
| **UXPressia** | N/A | N/A |

#### Sales Team

| Feature | Totango | UXPressia | 
|---|---|---|
| **Flexible Sales Process** | 7.4 (68 reviews) | Not enough data | 
| **Training Mode** | Feature Not Available | Not enough data | 
| **Playbooks** | 7.6 (74 reviews) | Not enough data | 

#### Intelligence

| Feature | Totango | UXPressia | 
|---|---|---|
| **Opportunity Identification** | 7.3 (72 reviews) | Not enough data | 
| **Zero-touch Renewals** | 6.8 (66 reviews) | Not enough data | 
| **Smart Content** | 6.8 (62 reviews) | Not enough data | 

#### Mapping

| Feature | Totango | UXPressia | 
|---|---|---|
| **Multiple Org Charts** | Feature Not Available | Not enough data | 
| **Stakeholder Roles** | Feature Not Available | Not enough data | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Totango | UXPressia | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (7 reviews) | Not enough data | 
| **Decision Making** | 7.9 (8 reviews) | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Totango** | 7.7/10 | 192 |
| **UXPressia** | 8.5/10 | 22 |

#### Platform Basics

| Feature | Totango | UXPressia | 
|---|---|---|
| **Templates** | 8.0 (143 reviews) | 8.7 (21 reviews) | 
| **Exporting** | 7.7 (146 reviews) | 8.5 (19 reviews) | 
| **Multi-user Access and Collaboration** | 8.2 (139 reviews) | 8.8 (21 reviews) | 
| **Multiple Personas** | Feature Not Available | 9.1 (17 reviews) | 
| **Data Analytics ** | 7.6 (132 reviews) | 7.4 (17 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Totango | UXPressia | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (18 reviews) | Not enough data | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Totango** | N/A | N/A |
| **UXPressia** | 8.3/10 | 5 |

#### Collaboration

| Feature | Totango | UXPressia | 
|---|---|---|
| **Integrated Communications** | Not enough data | 9.3 (5 reviews) | 
| **Native Communications** | Not enough data | 7.0 (5 reviews) | 
| **Board Overview** | Not enough data | 8.3 (5 reviews) | 
| **Screen Sharing** | Not enough data | 9.0 (5 reviews) | 

#### Hardware

| Feature | Totango | UXPressia | 
|---|---|---|
| **Required Hardware** | Not enough data | Feature Not Available | 
| **Bring Your Own Device** | Not enough data | 9.0 (5 reviews) | 

####  Security

| Feature | Totango | UXPressia | 
|---|---|---|
| **Permissions** | Not enough data | 7.7 (5 reviews) | 
| **Single Sign-On (SSO)** | Not enough data | 8.0 (5 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Totango | UXPressia | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Totango** | 8.1/10 | 270 |
| **UXPressia** | N/A | N/A |

#### Platform Basics

| Feature | Totango | UXPressia | 
|---|---|---|
| **Dynamic Segmentation** | 8.4 (228 reviews) ✓ Verified | Not enough data | 
| **Journey Optimization** | 8.2 (227 reviews) ✓ Verified | Not enough data | 

#### Platform Data

| Feature | Totango | UXPressia | 
|---|---|---|
| **Journey Reporting** | 8.0 (221 reviews) ✓ Verified | Not enough data | 
| **Trends Reporting** | 7.9 (222 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.3 (242 reviews) ✓ Verified | Not enough data | 
| **Advanced Data Filtering** | 8.2 (227 reviews) ✓ Verified | Not enough data | 

#### Platform Additional Functionality

| Feature | Totango | UXPressia | 
|---|---|---|
| **Journey Mapping** | 8.2 (219 reviews) ✓ Verified | Not enough data | 
| **Integrations** | 7.9 (227 reviews) ✓ Verified | Not enough data | 
| **Automated Alerts** | 8.1 (199 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Analytics

| Feature | Totango | UXPressia | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (15 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (15 reviews) | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Totango** | 7.8/10 | 126 |
| **UXPressia** | N/A | N/A |

#### Analytics

| Feature | Totango | UXPressia | 
|---|---|---|
| **Net Promoter Score (NPS)** | 8.1 (101 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | 8.2 (95 reviews) | Not enough data | 
| **Customer Effort Score (CES)** | Feature Not Available | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### Customization

| Feature | Totango | UXPressia | 
|---|---|---|
| **Stakeholder Management** | 8.0 (90 reviews) | Not enough data | 
| **Multilanguage Support** | Feature Not Available | Not enough data | 
| **Multiple Branding Support** | 7.6 (76 reviews) | Not enough data | 
| **Vertical-specific Solutions** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Totango | UXPressia | 
|---|---|---|
| **AI Text Generation** | 6.4 (51 reviews) | Not enough data | 
| **AI Text Summarization** | 6.4 (52 reviews) | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Totango | UXPressia | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (8 reviews) | Not enough data | 

### Client Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Totango** | 8.1/10 | 243 |
| **UXPressia** | N/A | N/A |

#### Onboarding Setup

| Feature | Totango | UXPressia | 
|---|---|---|
| **Workflows** | 8.2 (221 reviews) | Not enough data | 
| **Templates** | 7.9 (212 reviews) | Not enough data | 
| **Checklists** | 8.0 (202 reviews) | Not enough data | 

#### Project Tracking

| Feature | Totango | UXPressia | 
|---|---|---|
| **Monitoring** | 8.2 (199 reviews) | Not enough data | 
| **Resources** | Feature Not Available | Not enough data | 
| **Content** | 8.0 (195 reviews) | Not enough data | 
| **Tasks** | 8.4 (212 reviews) | Not enough data | 
| **Optimization** | 8.0 (193 reviews) | Not enough data | 

#### Customer Engagement

| Feature | Totango | UXPressia | 
|---|---|---|
| **Portal** | 7.9 (188 reviews) | Not enough data | 
| **Engagement** | 8.0 (204 reviews) | Not enough data | 
| **Branding** | 7.7 (199 reviews) | Not enough data | 
| **Visibility** | 8.3 (198 reviews) | Not enough data | 
| **Collaboration** | Feature Not Available | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Totango** | N/A | N/A |
| **UXPressia** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Totango | UXPressia | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)

**Unique to Totango (8):** [Client Onboarding Software](https://www.g2.com/categories/client-onboarding), [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Customer Success Software](https://www.g2.com/categories/customer-success), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Experience Management Software](https://www.g2.com/categories/experience-management), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to UXPressia (1):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Totango | UXPressia | 
|---|---|---|
| **Small-Business** | 22.3% | 56.8% | 
| **Mid-Market** | 57.0% | 18.9% | 
| **Enterprise** | 20.7% | 24.3% | 

### By Industry

#### Totango

- **Computer Software:** 36.2%
- **Information Technology and Services:** 19.0%
- **Telecommunications:** 4.3%
- **Internet:** 3.4%
- **Marketing and Advertising:** 3.4%
- **Computer &amp; Network Security:** 3.1%
- **Financial Services:** 2.6%
- **Hospital &amp; Health Care:** 1.6%
- **Education Management:** 1.5%
- **E-Learning:** 1.5%
- **Other:** 23.5%

#### UXPressia

- **Higher Education:** 13.5%
- **Consulting:** 13.5%
- **Design:** 10.8%
- **Education Management:** 10.8%
- **Information Technology and Services:** 8.1%
- **Banking:** 5.4%
- **Computer Software:** 5.4%
- **Graphic Design:** 5.4%
- **Cosmetics:** 2.7%
- **E-Learning:** 2.7%
- **Other:** 21.6%

---
## Alternatives

### Alternatives to Totango

- [Custify](https://www.g2.com/products/custify/reviews) — 4.7/5 stars (499 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1590 reviews)
- [Planhat](https://www.g2.com/products/planhat/reviews) — 4.5/5 stars (926 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1727 reviews)
- [Vitally](https://www.g2.com/products/vitally/reviews) — 4.5/5 stars (696 reviews)
- [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) — 4.4/5 stars (423 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2914 reviews)
- [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) — 4.5/5 stars (565 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1786 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1357 reviews)

### Alternatives to UXPressia

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13079 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews)
- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (524 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (689 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [WebEngage](https://www.g2.com/products/webengage/reviews) — 4.5/5 stars (751 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (631 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)

---
## Top Discussions

### Totango

- Title: [What would be the best way to load the pages faster?](https://www.g2.com/discussions/51442-what-would-be-the-best-way-to-load-the-pages-faster) — 2 comments
  > **Top comment:** "Only way I&#39;ve seen is to restrict your filters on notifications (the first page for me at least)"
- Title: [What are best practices for CSM assignment process - both dynamic and static?](https://www.g2.com/discussions/16231-what-are-best-practices-for-csm-assignment-process-both-dynamic-and-static) — 2 comments, 1 upvote
  > **Top comment:** "Hi Tony, can we please move the conversation to forum.totango.com - we don&#39;t really track this discussion board that frequently"
- Title: [1. Embed a PDF fillable form? 2. Prepopulated email response be hyperlink to an automated email](https://www.g2.com/discussions/1-embed-a-pdf-fillable-form-2-prepopulated-email-response-be-hyperlink-to-an-automated-email) — 1 comment, 1 upvote
  > **Top comment:** "Julio, thank you for your questions and  patience. 
Totango support forms, however not in a PDF format. As for triggering responses, we can absolutely..."
- Title: [I would like for Totango to be able to send desktop notifications.](https://www.g2.com/discussions/totango-i-would-like-for-totango-to-be-able-to-send-desktop-notifications) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jon,

That definitely a great idea. The best way to ask for new features is to submit them here. Our product team listens very carefully and many of the..."
- Title: [I would like for Totango to be able to send desktop notifications.](https://www.g2.com/discussions/i-would-like-for-totango-to-be-able-to-send-desktop-notifications) — 1 comment
  > **Top comment:** "Hi Jon, 

The best way to ask for new features is to submit them here. Our product team listens very carefully and many of the features are coming directly..."

### UXPressia

- Title: [How do you create a customer journey map in UX?](https://www.g2.com/discussions/how-do-you-create-a-customer-journey-map-in-ux) — 1 comment
  > **Top comment:** "Set a goal, conduct proper research (less guessing, more customer interviews), build user/buyer/you-name-it personas, create a map (or two-five-many if..."
- Title: [How do I create a customer journey map online?](https://www.g2.com/discussions/how-do-i-create-a-customer-journey-map-online) — 1 comment
  > **Top comment:** "With a professional journey mapping tool like UXPressia. Of course, you may use Excel for your mapping project, but to save effort and time, it’s better not..."
- Title: [How do you use Uxpressia?](https://www.g2.com/discussions/how-do-you-use-uxpressia) — 1 comment
  > **Top comment:** "You sign up, create your first journey mapping or personas project and start working. 

With a PRO account, there are almost no limits to your mapping..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/totango-vs-uxpressia)

