# Catalyst vs Planhat Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Planhat excels in customization, allowing users to create a highly tailored data structure with extensive custom fields and filters. This flexibility helps align customer data with specific operational needs, which is a significant advantage for businesses looking to optimize their workflows.
- **Users say** that Planhat's integration capabilities are a standout feature, as it seamlessly pulls data from various software tools across sales, marketing, and client engagement. This comprehensive data collection is praised for enhancing visibility and decision-making within organizations.
- **Reviewers mention** that while Catalyst offers a user-friendly interface, it sometimes lacks the depth of features found in Planhat. Users appreciate Catalyst's organizational tools, such as the ability to manage tasks and notes effectively, but some feel it doesn't provide the same level of customization or integration options.
- **According to verified reviews** , Planhat's customer support is highly rated, with users highlighting the strong partnership with their Customer Success Manager. This level of support contributes to a smoother user experience, especially during onboarding and ongoing usage.
- **Users report** that Catalyst's chat function and email management features help streamline communication, making it easier to track relationships and conversations. However, some users feel that these features, while helpful, do not compensate for the lack of advanced analytics and reporting capabilities compared to Planhat.
- **Reviewers note** that both platforms have similar star ratings, but Planhat's higher G2 Score reflects greater overall satisfaction and a more robust feature set. Users appreciate Planhat's ability to personalize views and build dashboards, which enhances usability for teams across the organization.



| | Catalyst | Planhat | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 659 | 926 | 
| **Largest Market Segment** | Mid-Market (74.8% of reviews) | Mid-Market (61.0% of reviews) | 
| **Entry Level Price** | No pricing available | Custom | 

---
## Top Pros & Cons

### Catalyst

Pros:
- Ease of Use (45 reviews)
- Automation (21 reviews)

Cons:
- Integration Issues (15 reviews)
- Learning Curve (15 reviews)

### Planhat

Pros:
- Ease of Use (215 reviews)
- Customer Support (155 reviews)

Cons:
- Learning Curve (113 reviews)
- Complexity (78 reviews)

---
## Ratings Comparison
| Rating | Catalyst | Planhat | 
|---|---|---|
  | **Meets Requirements** | 8.5 (516 reviews) | 8.6 (755 reviews) | 
  | **Ease of Use** | 8.7 (524 reviews) | 8.3 (764 reviews) | 
  | **Ease of Setup** | 8.2 (213 reviews) | 7.5 (520 reviews) | 
  | **Ease of Admin** | 8.5 (148 reviews) | 8.2 (463 reviews) | 
  | **Quality of Support** | 8.9 (448 reviews) | 9.2 (731 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (148 reviews) | 9.3 (460 reviews) | 
  | **Product Direction (% positive)** | 9.0 (477 reviews) | 9.2 (706 reviews) | 

---
## Pricing

### Catalyst

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Planhat

#### Entry-Level Pricing

Plan: From Start-up to Enterprise

Price: Custom

Description: Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/


[Learn more about Planhat](https://www.g2.com/products/planhat/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | N/A | N/A |
| **Planhat** | 7.0/10 | 56 |

#### Sales Force Automation

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.4 (29 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 7.5 (25 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 7.5 (25 reviews) | 
| **Task / Activity Management** | Not enough data | 8.3 (29 reviews) | 
| **Territory & Quota Management** | Not enough data | 6.7 (24 reviews) | 
| **Desktop Integration** | Not enough data | 8.7 (26 reviews) | 
| **Product & Price List Management** | Not enough data | 7.0 (23 reviews) | 
| **Quote & Order Management** | Not enough data | 6.2 (24 reviews) | 
| **Customer Contract Management** | Not enough data | 6.5 (25 reviews) | 

#### Marketing Automation

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.4 (28 reviews) | 
| **Campaign Management** | Not enough data | 6.9 (27 reviews) | 
| **Lead Management** | Not enough data | 5.9 (25 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 5.3 (25 reviews) | 

#### Customer Support

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Case Management** | Not enough data | 7.2 (27 reviews) | 
| **Customer Support Portal** | Not enough data | 7.0 (28 reviews) | 
| **Knowledge Base** | Not enough data | 7.4 (28 reviews) | 
| **Call Center Features** | Not enough data | 5.8 (24 reviews) | 
| **Support Analytics** | Not enough data | 6.3 (24 reviews) | 

#### Reporting & Analytics

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Reporting** | Not enough data | 7.7 (30 reviews) | 
| **Dashboards** | Not enough data | 7.5 (30 reviews) | 
| **Forecasting** | Not enough data | 7.0 (26 reviews) | 

#### Mobile & Social

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 6.2 (24 reviews) | 
| **Social Network Integration** | Not enough data | 5.6 (23 reviews) | 
| **Mobile User Support** | Not enough data | 5.0 (23 reviews) | 

#### Platform

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Customization** | Not enough data | 8.7 (51 reviews) | 
| **Workflow Capability** | Not enough data | 8.3 (50 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (50 reviews) | 
| **Internationalization** | Not enough data | 7.4 (47 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 5.6 (44 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 6.7 (46 reviews) | 
| **Performance and Reliability** | Not enough data | 8.3 (48 reviews) | 
| **Output Document Generation** | Not enough data | 7.1 (46 reviews) | 

#### Integration

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.7 (40 reviews) | 
| **Integration APIs** | Not enough data | 7.8 (40 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.4 (38 reviews) | 

#### Generative AI

| Feature | Catalyst | Planhat | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.0 (18 reviews) | 

#### Agentic AI - CRM

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (17 reviews) | 
| **Multi-step Planning** | Not enough data | 6.4 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 5.9 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.5 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 6.1 (16 reviews) | 
| **Decision Making** | Not enough data | 6.0 (16 reviews) | 

### Customer Success

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | 7.7/10 | 375 |
| **Planhat** | 7.8/10 | 614 |

#### Customer Information

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Customer Health Scores** | 8.5 (349 reviews) ✓ Verified | 8.7 (566 reviews) ✓ Verified | 
| **Customer Monitoring** | 8.5 (341 reviews) ✓ Verified | 8.8 (552 reviews) ✓ Verified | 
| **Customer Profiles** | 8.7 (345 reviews) ✓ Verified | 8.8 (569 reviews) ✓ Verified | 
| **Playbooks** | 7.9 (309 reviews) ✓ Verified | 8.2 (548 reviews) ✓ Verified | 
| **Customer Segments** | 8.4 (321 reviews) ✓ Verified | 8.5 (515 reviews) ✓ Verified | 
| **Product Engagement** | 7.9 (309 reviews) ✓ Verified | 8.0 (494 reviews) ✓ Verified | 
| **Surveys** | 6.3 (222 reviews) | 7.2 (422 reviews) ✓ Verified | 

#### Predictions

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Churn Risk** | 8.1 (302 reviews) ✓ Verified | 7.9 (501 reviews) ✓ Verified | 
| **Upsell Opportunities** | 7.6 (265 reviews) ✓ Verified | 7.5 (435 reviews) ✓ Verified | 
| **Custom Triggers** | 7.9 (254 reviews) | 8.3 (496 reviews) ✓ Verified | 
| **Machine Learning** | Feature Not Available | 6.7 (350 reviews) ✓ Verified | 

#### Platform

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Reporting & Dashboards** | 8.4 (331 reviews) ✓ Verified | 8.3 (556 reviews) ✓ Verified | 
| **API & Integrations** | 7.9 (295 reviews) ✓ Verified | 8.1 (529 reviews) ✓ Verified | 
| **Data Import & Export Tools** | 7.7 (282 reviews) ✓ Verified | 8.2 (491 reviews) ✓ Verified | 
| **Workflow Capability** | 8.2 (296 reviews) ✓ Verified | 8.5 (506 reviews) ✓ Verified | 
| **Notifications** | 8.0 (309 reviews) ✓ Verified | 8.2 (523 reviews) ✓ Verified | 
| **Customization** | 8.3 (318 reviews) ✓ Verified | 8.6 (532 reviews) ✓ Verified | 
| **Scalability** | 8.6 (301 reviews) ✓ Verified | 8.8 (513 reviews) ✓ Verified | 
| **Data Security** | 8.7 (269 reviews) ✓ Verified | 8.9 (475 reviews) ✓ Verified | 
| **Performance & Reliability** | 8.5 (323 reviews) ✓ Verified | 8.5 (524 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (302 reviews) ✓ Verified | 8.8 (523 reviews) ✓ Verified | 

#### Generative AI

| Feature | Catalyst | Planhat | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 6.1 (170 reviews) | 
| **AI Text Summarization** | Feature Not Available | 6.2 (174 reviews) | 

#### Agentic AI - Customer Success

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | 5.5 (16 reviews) | 6.3 (98 reviews) | 
| **Multi-step Planning** | 5.9 (16 reviews) | 6.7 (98 reviews) | 
| **Cross-system Integration** | 6.9 (16 reviews) | 6.8 (101 reviews) | 
| **Natural Language Interaction** | 5.4 (15 reviews) | 6.5 (97 reviews) | 
| **Proactive Assistance** | 5.6 (16 reviews) | 6.2 (99 reviews) | 

### Subscription Revenue Management

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | N/A | N/A |
| **Planhat** | 7.7/10 | 125 |

#### Billing and Payments

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Payment Terms** | Not enough data | 7.9 (80 reviews) | 
| **Personalized Billing** | Not enough data | 7.6 (68 reviews) | 
| **Custom Pricing** | Not enough data | 7.5 (74 reviews) | 

#### Revenue Recognition

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Usage Tracking** | Not enough data | 8.2 (97 reviews) | 
| **Deferred Revenue** | Not enough data | 7.0 (69 reviews) | 
| **Revenue Accrual** | Not enough data | 7.5 (74 reviews) | 

#### Revenue Optimization

| Feature | Catalyst | Planhat | 
|---|---|---|
| **At-Risk Customers** | Not enough data | 8.1 (103 reviews) | 
| **Offer Optimization** | Not enough data | 7.4 (78 reviews) | 
| **Customer Churn** | Not enough data | 8.2 (106 reviews) | 
| **Revenue Forecasting** | Not enough data | 7.8 (92 reviews) | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | N/A | N/A |
| **Planhat** | 7.8/10 | 88 |

#### Product Analytics

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | 8.6 (81 reviews) | 
| **User-Level Analytics** | Not enough data | 8.2 (81 reviews) | 
| **Segmentation** | Not enough data | 8.9 (77 reviews) | 
| **Funnels** | Not enough data | 7.7 (66 reviews) | 
| **Alerts** | Not enough data | 8.4 (79 reviews) | 
| **Multi-Product Analytics** | Not enough data | 8.3 (67 reviews) | 
| **User Scoring** | Not enough data | 8.3 (75 reviews) | 
| **Integrations** | Not enough data | 8.5 (81 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (19 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 6.2 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 6.6 (18 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Catalyst | Planhat | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | 7.9/10 | 103 |
| **Planhat** | 7.1/10 | 229 |

#### Data Sourcing

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Data Enrichment** | 8.2 (88 reviews) | 8.3 (182 reviews) | 
| **Expandability** | 8.3 (82 reviews) | 8.4 (175 reviews) | 
| **Content Marketing** | Feature Not Available | 6.4 (139 reviews) | 
| **Multiple Devices** | Feature Not Available | 7.3 (141 reviews) | 

#### Intelligence

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Marketing Metrics** | 7.2 (64 reviews) | 6.3 (121 reviews) | 
| **Predictive Modeling** | Feature Not Available | 6.5 (129 reviews) | 
| **Recommendation Engine** | Feature Not Available | 6.5 (124 reviews) | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | 7.4/10 | 95 |
| **Planhat** | 7.4/10 | 128 |

#### Sales Team

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Flexible Sales Process** | 7.9 (54 reviews) | 7.7 (89 reviews) | 
| **Training Mode** | Feature Not Available | 7.3 (88 reviews) | 
| **Playbooks** | 7.9 (72 reviews) | 8.0 (108 reviews) | 

#### Intelligence

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Opportunity Identification** | 7.7 (63 reviews) | 7.6 (99 reviews) | 
| **Zero-touch Renewals** | Feature Not Available | 7.4 (89 reviews) | 
| **Smart Content** | 7.0 (59 reviews) | 7.2 (86 reviews) | 

#### Mapping

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Multiple Org Charts** | Feature Not Available | 6.9 (84 reviews) | 
| **Stakeholder Roles** | Feature Not Available | 8.2 (99 reviews) | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (8 reviews) | 7.0 (28 reviews) | 
| **Cross-system Integration** | 7.3 (8 reviews) | 7.3 (28 reviews) | 
| **Adaptive Learning** | 7.1 (8 reviews) | 7.0 (28 reviews) | 
| **Natural Language Interaction** | 7.5 (8 reviews) | 7.3 (28 reviews) | 
| **Proactive Assistance** | 7.1 (8 reviews) | 6.7 (27 reviews) | 
| **Decision Making** | 7.7 (8 reviews) | 7.2 (29 reviews) | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | 7.5/10 | 60 |
| **Planhat** | 7.7/10 | 179 |

#### Platform Basics

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Templates** | 7.9 (56 reviews) | 8.0 (167 reviews) | 
| **Exporting** | Feature Not Available | 7.9 (152 reviews) | 
| **Multi-user Access and Collaboration** | 7.9 (50 reviews) | 8.2 (146 reviews) | 
| **Multiple Personas** | Feature Not Available | 7.7 (132 reviews) | 
| **Data Analytics ** | 7.4 (48 reviews) | 7.8 (137 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (6 reviews) | 6.4 (36 reviews) | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | N/A | N/A |
| **Planhat** | 6.7/10 | 161 |

#### Content

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Document Collaboration** | Not enough data | 7.2 (122 reviews) | 
| **Versioning** | Not enough data | 6.8 (102 reviews) | 
| **E-Signature** | Not enough data | 5.7 (97 reviews) | 
| **File Request** | Not enough data | 6.2 (93 reviews) | 
| **Feedback** | Not enough data | 7.1 (108 reviews) | 

#### Collaboration

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | 6.5 (103 reviews) | 
| **Instant Messaging** | Not enough data | 6.3 (100 reviews) | 
| **Project Management** | Not enough data | 8.0 (124 reviews) | 
| **Analytics** | Not enough data | 8.0 (139 reviews) | 
| **Time Tracking** | Not enough data | 7.3 (104 reviews) | 
| **Mobile Application** | Not enough data | 4.7 (85 reviews) | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | 7.6/10 | 72 |
| **Planhat** | N/A | N/A |

#### Platform Basics

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Dynamic Segmentation** | 7.4 (60 reviews) | Not enough data | 
| **Journey Optimization** | 7.8 (65 reviews) | Not enough data | 

#### Platform Data

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Journey Reporting** | 7.6 (63 reviews) | Not enough data | 
| **Trends Reporting** | 7.5 (63 reviews) | Not enough data | 
| **Dashboards** | 8.5 (69 reviews) | Not enough data | 
| **Advanced Data Filtering** | 7.7 (61 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Journey Mapping** | Feature Not Available | Not enough data | 
| **Integrations** | 7.8 (64 reviews) | Not enough data | 
| **Automated Alerts** | 7.8 (61 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Analytics

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (7 reviews) | Not enough data | 

### Client Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | N/A | N/A |
| **Planhat** | 8.1/10 | 289 |

#### Onboarding Setup

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Workflows** | Not enough data | 8.6 (252 reviews) | 
| **Templates** | Not enough data | 8.1 (256 reviews) | 
| **Checklists** | Not enough data | 8.6 (258 reviews) | 

#### Project Tracking

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Monitoring** | Not enough data | 8.2 (235 reviews) | 
| **Resources** | Not enough data | 7.7 (201 reviews) | 
| **Content** | Not enough data | 8.0 (211 reviews) | 
| **Tasks** | Not enough data | 8.4 (255 reviews) | 
| **Optimization** | Not enough data | 7.9 (208 reviews) | 

#### Customer Engagement

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Portal** | Not enough data | 7.7 (229 reviews) | 
| **Engagement** | Not enough data | 8.0 (224 reviews) | 
| **Branding** | Not enough data | 7.4 (213 reviews) | 
| **Visibility** | Not enough data | 8.3 (229 reviews) | 
| **Collaboration** | Not enough data | 8.1 (233 reviews) | 

### Data Quality

| Product | Score | Reviews |
|---|---|---|
| **Catalyst** | N/A | N/A |
| **Planhat** | 7.6/10 | 73 |

#### Functionality

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Identification** | Not enough data | 7.6 (54 reviews) | 
| **Correction** | Not enough data | 7.4 (50 reviews) | 
| **Normalization** | Not enough data | 7.5 (46 reviews) | 
| **Preventative Cleaning** | Not enough data | 7.2 (49 reviews) | 
| **Data Matching** | Not enough data | 7.2 (54 reviews) | 

#### Management

| Feature | Catalyst | Planhat | 
|---|---|---|
| **Reporting** | Not enough data | 8.1 (61 reviews) | 
| **Automation** | Not enough data | 8.4 (62 reviews) | 
| **Quality Audits** | Not enough data | 7.2 (48 reviews) | 
| **Dashboard** | Not enough data | 8.2 (64 reviews) | 
| **Governance** | Not enough data | 8.1 (49 reviews) | 

#### Generative AI

| Feature | Catalyst | Planhat | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.4 (31 reviews) | 
| **AI Text Summarization** | Not enough data | 6.6 (31 reviews) | 

---
## Categories
**Shared Categories (4):** [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Customer Success Software](https://www.g2.com/categories/customer-success), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)

**Unique to Catalyst (1):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)

**Unique to Planhat (6):** [Client Portal Software](https://www.g2.com/categories/client-portal), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Subscription Revenue Management Software](https://www.g2.com/categories/subscription-revenue-management), [CRM Software](https://www.g2.com/categories/crm), [Data Quality Tools](https://www.g2.com/categories/data-quality), [Client Onboarding Software](https://www.g2.com/categories/client-onboarding)


---
## Reviewer Demographics

### By Company Size

| Segment | Catalyst | Planhat | 
|---|---|---|
| **Small-Business** | 13.0% | 32.8% | 
| **Mid-Market** | 74.8% | 61.0% | 
| **Enterprise** | 12.2% | 6.2% | 

### By Industry

#### Catalyst

- **Computer Software:** 40.2%
- **Information Technology and Services:** 17.3%
- **Marketing and Advertising:** 10.1%
- **Financial Services:** 5.0%
- **Computer & Network Security:** 3.7%
- **Education Management:** 2.1%
- **Internet:** 2.0%
- **Staffing and Recruiting:** 1.8%
- **Hospital & Health Care:** 1.4%
- **Mental Health Care:** 1.4%
- **Other:** 15.1%

#### Planhat

- **Computer Software:** 37.2%
- **Information Technology and Services:** 18.6%
- **Marketing and Advertising:** 8.1%
- **Education Management:** 2.4%
- **E-Learning:** 2.2%
- **Human Resources:** 2.2%
- **Financial Services:** 2.1%
- **Internet:** 2.0%
- **Consumer Services:** 1.8%
- **Computer & Network Security:** 1.7%
- **Other:** 21.7%

---
## Alternatives

### Alternatives to Catalyst

- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Custify](https://www.g2.com/products/custify/reviews) — 4.7/5 stars (500 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1698 reviews)
- [Vitally](https://www.g2.com/products/vitally/reviews) — 4.5/5 stars (696 reviews)
- [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) — 4.4/5 stars (423 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2912 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1350 reviews)
- [WebEngage](https://www.g2.com/products/webengage/reviews) — 4.5/5 stars (751 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1356 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14742 reviews)

### Alternatives to Planhat

- [Custify](https://www.g2.com/products/custify/reviews) — 4.7/5 stars (500 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) — 4.4/5 stars (423 reviews)
- [Vitally](https://www.g2.com/products/vitally/reviews) — 4.5/5 stars (696 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1698 reviews)
- [GUIDEcx](https://www.g2.com/products/guidecx/reviews) — 4.6/5 stars (461 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2912 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (851 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)

---
## Top Discussions

### Catalyst

No discussions available for this product.

### Planhat

- Title: [How long did it take to implement?](https://www.g2.com/discussions/49802-how-long-did-it-take-to-implement) — 2 comments *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [It shouldbe good if we can export the changes etc on Playbooks or have a clear idea on NPS score expectations.](https://www.g2.com/discussions/it-shouldbe-good-if-we-can-export-the-changes-etc-on-playbooks-or-have-a-clear-idea-on-nps-score-expectations) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Martha,

Thanks for your question!

We'd love to understand a bit deeper what you are trying to solve so please feel free to reach out to your CSM..."
- Title: [How can I, launch two simultaneos NPScampaings](https://www.g2.com/discussions/how-can-i-launch-two-simultaneos-npscampaings) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Matheus, your CSM will be in touch shortly and help you to set it up :)

"
- Title: [What's the best way to manage crossell opportunities on planhat?](https://www.g2.com/discussions/40995-what-s-the-best-way-to-manage-crossell-opportunities-on-planhat) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Pedro,

Thanks for your question!

There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/totango-catalyst-vs-planhat)